Intercity Pamplona - The Universe Paulista

Hotels
•
Intercity Hotels
8.6 (135 reviews)
Rua Pamplona 83, São Paulo, SP, 01405-000 , São Paulo , BR
55-11-3298-6600

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Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Garden
Express check-in/check-out
Steam room
Elevator
Fitness facilities
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Average breakfast quality

Categories

Cleanliness
7.86
Some guests reported issues with cleanliness, particularly regarding towels and air conditioning.
Service
9.33
Multiple reviews praised the friendly and helpful service from the staff.
Location
9.37
The hotel is frequently mentioned as being well-located near key attractions.
Room Quality
8.32
Guests found the rooms comfortable but noted issues with bed sizes and the need for better options.
Amenities
8.85
General satisfaction with hotel amenities, though additional options were suggested.
Value for Money
8.31
Some guests mentioned good value but others indicated the quality of breakfast and amenities could improve.
Food and Beverage
7.86
Breakfast quality and options received mixed feedback from guests.
Overall Experience
8.93
Overall, guests had a pleasant experience with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:28

Property Description

Welcome to Intercity The Universe Paulista, where comfort meets convenience in the heart of São Paulo!

Recreational Amenities
Unwind at our outdoor pool, rejuvenate your senses in the steam room, or break a sweat in our fully equipped fitness center. Your stay is designed to help you relax and recharge.

Dining Options
Savor delicious meals at our on-site restaurant or choose the comfort of room service available during limited hours. Begin your day with our to-go breakfast options, served daily from 6:30 AM to 10:00 AM.

Room Comforts
Experience the perfect blend of style and functionality in one of our 119 air-conditioned rooms, equipped with kitchenettes, 55-inch LED televisions, and complimentary wireless internet access to keep you connected.

Discover all that São Paulo has to offer and book your unforgettable stay at Intercity The Universe Paulista today!

Important information:

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • One child 7 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGH

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

Location

Guest Reviews

8.6
Based on 135 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.31
Food and Beverage: 7.86
Overall Experience: 8.93
G
Galves • solo_traveller • br
9
Conforto e praticidade na Bela Vista
Pros:

Os quartos tem um bom tamanho, acomodando tranquilamente um casal com uma criança. As camas são confortáveis e o quarto conta com uma máquina de café espresso, um pequeno fogão de duas bocas, pia e micro-ondas, além do frigobar.
Bem localizado em um bairro tranquilo de SP.

Cons:

O café da manhã poderia ter menos frituras e mais coisas saudáveis como frutas. Uma maior variedade de pães seria bom também.
O preço do estacionamento é muito caro (R$ 40,00 a diária).

2026-06-25 • via Nuitee
R
Ricardo • extended_group • br
10
2026-06-24 • via Nuitee
K
Konstantin • solo_traveller • de
9
2026-06-24 • via Nuitee
A
Aune • couple • na
9
A great stay, we enjoyed.
Pros:

Friendly staff

Cons:

There was no shower gel in the shower.

2026-06-23 • via Nuitee
G
Guilherme • solo_traveller • br
10
2026-06-20 • via Nuitee
L
Loraine • couple • br
8
2026-06-20 • via Nuitee
S
Sandra Maria • solo_traveller • br
10
Pros:

O hotel como em todos da rede muito bom!Quarto confortavel!

2026-06-20 • via Nuitee
F
felipe dolcemascollo • solo_traveller • br
9
2026-06-15 • via Nuitee
J
Jacylucia • couple • br
8
Foi boa
Pros:

O quarto lindo espaçoso e a cama confortável, tinha também chinelo e roupão

Cons:

Tinha uma obra no quarto acima do nosso fez muito barulho e estava com uma criança, tivemos que reclamar porque não avisaram, eles sugeriram trocar de quarto mas o quarto era outro bem mais simples até trocamos chegando lá que virmos, conversando pedi pra ter um quarto igual o que estava na diária e conseguiram um outro em 3 andares acima fez menos barulho. O café da manhã perderia ser melhor

2026-06-14 • via Nuitee
R
Rosine • solo_traveller • br
8
2026-06-12 • via Nuitee
E
Elisa • solo_traveller • br
7
2026-06-09 • via Nuitee
L
Luciana • couple • br
8
Bom custo benefício.
Pros:

Boa localização e conforto.

Cons:

Café da manhã repetido.

2026-06-08 • via Nuitee
R
Renato Augusto • couple • br
9
2026-06-07 • via Nuitee
F
Ferreira • couple • br
10
2026-06-06 • via Nuitee
J
João • solo_traveller • br
10
Excelente custo benefício com ótima localização e bom café da manhã
Pros:

Localização, ótimo café da manhã,

Cons:

Quarto mais antigo

2026-06-03 • via Nuitee
L
Leonardo • solo_traveller • br
10
Pros:

Localização e quarto são excepcionais.

Cons:

Cafe da manhã é mediano

2026-06-02 • via Nuitee
L
LUCIA VIRGINIA • extended_group • br
9
Bom custo e serviços
Pros:

Atendimento dos funcionários, conforto das camas, localização, tamanho do apartamento, chuveiro.

Cons:

O café da manhã poderia ser melhor em relação ao atendimento e serviços, explico: ovos mexidos frios e sem sabor; falta de água quente para que o cliente pudesse se servir para um chá ou mesmo para tornar o café mais fraco.

2026-06-01 • via Nuitee
M
Marcelo • extended_group • br
9
Localização e conforto sem dúvidas ! Ao lado do Rosewood e Av Paulista
Pros:

Localização ,quartos e banheiros excelentes!Roupa de cama e banho impecável!

Cons:

Café da manhã deve melhorar ,restrito nas opções .

2026-06-01 • via Nuitee
A
Angelim • extended_group • br
9
Confortável
Pros:

O café da manhã era muito bom

Cons:

Banheiro com infiltração

2026-05-31 • via Nuitee
L
Letícia • couple • br
10
2026-05-31 • via Nuitee