Esperia Palace Hotel & Resort Spa

Hotels
8.5 (282 reviews)
Via Delle Ginestre 27/D , Zafferana Etnea , it

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Need for refurbishment

Categories

Cleanliness
7.64
Mixed reviews on cleanliness, with mentions of dirty carpets and bathrooms.
Service
9.11
Consistently praised for friendly and helpful staff.
Location
9.15
Well-located near Etna and other attractions, very positive feedback.
Room Quality
8.1
Spacious and comfortable rooms, but some cleanliness issues noted.
Amenities
8.13
Good restaurant and spa services, but some refurbishment needed.
Value for Money
8.59
Good value, though some areas could be improved to match 5-star expectations.
Food and Beverage
8.64
Breakfast options are varied and generally well-received, some service improvements suggested.
Overall Experience
8.61
Overall positive experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:05

Property Description

Luxurious Accommodation with Stunning Views
The Esperia Resort & Spa in Zafferana Etnea offers modern rooms with Ionian Sea views, balconies, and en-suite bathrooms. All rooms are equipped with air conditioning, LCD TVs, and free Wi-Fi for a comfortable stay.

Gourmet Dining Experience
Indulge in classic Italian cuisine and local Etna dishes at the Parco dei Principi restaurant. The hotel offers a variety of dining options to satisfy your taste buds during your stay.

Relaxation and Wellness
Unwind at the Giardino delle Esperidi wellness centre with a sauna, Turkish bath, indoor pool, hot tub, and beauty treatments. The relaxation area with starry ceilings provides a serene atmosphere for ultimate rejuvenation.

Experience luxury and relaxation at Esperia Resort & Spa - Book your stay now!

Important information:

The outdoor pool is open from 14 June until 18 September.

Please note that the wellness centre is closed on Mondays.

Guests receive complimentary 60-minute spa access per day, per person.Swimming pool: Closed from Wed, Oct 8, 2025 until Sat, Jun 20, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 10 per person per night when using an existing bed.
    Children from 3 years old to 10 years old stay for 50% of the adult rate per person per night when using an existing bed.
    People 3 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 282 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
V
VIRGINIA • solo_traveller • es
9
2026-06-26 • via Nuitee
F
Francesca • couple • it
8
2026-06-25 • via Nuitee
A
Antonio • couple • it
8
2026-06-22 • via Nuitee
S
SALVATORE • couple • it
9
2026-06-21 • via Nuitee
M
Mara • solo_traveller • it
10
Pros:

Cisiamo trovati molto bene, un posto rilassante con una vista straordinaria. La colazione pazzesca

2026-06-19 • via Nuitee
P
Posh • family_with_children • xk
10
Pros:

Everything was great

2026-06-19 • via Nuitee
M
MariaRosaria • solo_traveller • it
8
2026-06-16 • via Nuitee
C
Christopher • couple • de
8
Für die kurze Zeit völlig ok
Pros:

Kostenlose und sichere Parkplätze direkt vor der Tür. Das Frühstück ist war sehr reichhaltig und frisch. Die Aussicht war toll.

Cons:

Es ist schon etwas in die Jahre gekommen, dadurch manche Ecken nicht mehr wirklich schön. Ich würde es eher als ein drei Sterne Hotel bezeichnen.

2026-06-15 • via Nuitee
S
Serena • couple • it
6
Il mio soggiorno è stato molto rilassante e ottima colazione, mi aspettavo qualcosa in più nelle camere e aree comuni pe
Pros:

La struttura ha un ottimo punto di forza che è la vista, l area in cui è sviluppata diciamo, ha un ottimo potenziale che però nei dettagli va assolutamente migliorato!!ottimo il buffet colazione, nulla da dire! Darei 5 stelle per questo

Cons:

La struttura ha un ottimo potenziale ma per poter essere un 5 stelle pecca in alcune cose.. le camere vanno migliorate.. le aree comuni esterne vanno più curate, ci vuole più attenzione hai dettagli per essere un vero 5 stelle! La reception ben curata pulita e ordinata, lo staff idem ma quei dettagli da un 5 stelle te le aspetti ,tipo un po più di eleganza nelle camere e ordine anche nei corridoi e aree comuni! Fatto questo poi sarebbe top!

2026-06-14 • via Nuitee
J
Jacopo • couple • it
9
Alle falde dell’Etna cortesia e professionalità
Pros:

Pulizia, gentilezza, accoglienza, spazi

Cons:

Nella colazione avrei aggiunto qualche prodotto locale in più

2026-06-14 • via Nuitee
M
marzio • solo_traveller • it
8
Tutto sommato un buon hotel, ma non da 5 stelle
Pros:

Abbiamo dormito in suite e la camera era davvero molto spaziosa e accogliente. Ben fatto il massaggio di coppia. Ottima colazione.

Cons:

La piscina un po piccola così come il solarium. Alcune zone dell hotel non erano pulitissime (scale di accesso alla piscina, area esterna al bar).

2026-06-12 • via Nuitee
M
Maria Dorotea • solo_traveller • it
9
Pros:

Accoglienza da parte del personale, pulizia della camera colazione tutto perfetto, spa carina e panorama eccezionale

Cons:

Nel bagno non funzionava l aspiratore

2026-06-01 • via Nuitee
R
Ruslan • solo_traveller • ua
10
2026-05-31 • via Nuitee
S
Sabine • couple • de
8
2026-05-02 • via Nuitee
H
H.L.M. • couple • nl
8
2026-04-13 • via Nuitee
J
Jaipal • couple • gb
8
Pros:

Friendly staff

Cons:

Everything was perfect

2026-04-04 • via Nuitee
A
Anita • extended_group • it
10
2026-03-23 • via Nuitee
P
Peter • family_with_children • hu
9
Once a 5-star, now rather a 4-star experience
Pros:

Excellent staff, very good breakfast, the small indoor playroom for kids was a great surprise, as well the pleasant, heated indoor pool - due to off season, it was only for us.

Cons:

Despite the off season special price, it was still a little expensive, for the overall “package”, rather a 4-star experience. For a 5-star hotel I would have been expecting at least a simple EV charge -to be fair, it was not mentioned anywhere they would have, I just hoped for such a pleasant surprise - but they don’t have it.

2026-03-18 • via Nuitee
A
Antonio • couple • it
10
2026-03-09 • via Nuitee
G
graziella • family_with_children • it
10
2026-03-02 • via Nuitee