Esperia Palace Hotel & Resort Spa

Hotels
8.5 (270 reviews)
Via Delle Ginestre 27/D , Zafferana Etnea , it

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Cons:
Cleanliness issues
Need for refurbishment

Categories

Cleanliness
7.64
Mixed reviews on cleanliness, with mentions of dirty carpets and bathrooms.
Service
9.11
Consistently praised for friendly and helpful staff.
Location
9.15
Well-located near Etna and other attractions, very positive feedback.
Room Quality
8.1
Spacious and comfortable rooms, but some cleanliness issues noted.
Amenities
8.13
Good restaurant and spa services, but some refurbishment needed.
Value for Money
8.59
Good value, though some areas could be improved to match 5-star expectations.
Food and Beverage
8.64
Breakfast options are varied and generally well-received, some service improvements suggested.
Overall Experience
8.61
Overall positive experience despite some noted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:05

Property Description

Luxurious Accommodation with Stunning Views
The Esperia Resort & Spa in Zafferana Etnea offers modern rooms with Ionian Sea views, balconies, and en-suite bathrooms. All rooms are equipped with air conditioning, LCD TVs, and free Wi-Fi for a comfortable stay.

Gourmet Dining Experience
Indulge in classic Italian cuisine and local Etna dishes at the Parco dei Principi restaurant. The hotel offers a variety of dining options to satisfy your taste buds during your stay.

Relaxation and Wellness
Unwind at the Giardino delle Esperidi wellness centre with a sauna, Turkish bath, indoor pool, hot tub, and beauty treatments. The relaxation area with starry ceilings provides a serene atmosphere for ultimate rejuvenation.

Experience luxury and relaxation at Esperia Resort & Spa - Book your stay now!

Important information:

The outdoor pool is open from 14 June until 18 September.

Please note, the wellness center is closed on Mondays.Swimming pool: Closed from Wed, Oct 8, 2025 until Sat, Jun 20, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for € 10 per person per night when using an existing bed.
    Children from 3 years old to 10 years old stay for 50% of the adult rate per person per night when using an existing bed.
    People 3 years old and over stay for 50% of the adult rate per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 270 reviews
Cleanliness: 7.64
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
M
Mark • family_with_children • mt
10
2026-02-14 • via Nuitee
A
Antonio • solo_traveller • it
10
Soggiorno stupendo
Pros:

Ottimi servizi e pulizia

2026-02-12 • via Nuitee
A
Aruta • couple • it
8
2026-02-10 • via Nuitee
G
Graziano • extended_group • it
9
Pros:

Staff cordiale gentile. Colazione buona e varia, di qualità. Camere pulite e profumate.

Cons:

Piccole manutenzioni tipo battiscopa e cabina doccia.

2026-01-25 • via Nuitee
L
Laura • family_with_children • it
9
Pros:

Posizione incantevole, tra il verde della montagna e con vista mare. Struttura nuova, arredo comodo ed ambienti esteticamente gradevoli. Verde curato. Personale cortese. Tutto impeccabile

Cons:

Tutto ottimo

2026-01-19 • via Nuitee
R
Roland • family_with_children • at
9
Würde wieder kommen
Pros:

Das Personal war wirklich sehr freundlich und zuvorkommend. Die Zimmer waren sauber. Reichlich Parkplätze vorhanden. Die Aussicht war sehr schön.

Cons:

Ein kleiner Kritikpunkt war das Frühstück, es gab jeden die 2 selben Wurst und Käsesorten, keine Spiegeleier oder Omelett. Die süße Ecke war hervorragend.

2026-01-19 • via Nuitee
F
FABIO • couple • it
9
2026-01-15 • via Nuitee
M
Martina • extended_group • it
10
Top
Pros:

Top

2026-01-07 • via Nuitee
A
Alessandro • family_with_children • it
7
2025-12-28 • via Nuitee
A
Aruta • family_with_children • it
9
2025-12-08 • via Nuitee
B
Biagio • couple • it
9
Pros:

Struttura accogliente e pulita, con personale cordiale

Cons:

Struttura ottima, però per essere un hotel a 5 stelle stavano qualche macchiolina di umido che magari in un hotel a 5 stelle non ti aspetti

2025-11-25 • via Nuitee
T
thierry • couple • fr
8
Pros:

Qualité du personnel
Petit déjeuner qualitatif avec du choix
Pouvoir profiter du spa

2025-11-19 • via Nuitee
N
Noemi • couple • it
10
2025-11-17 • via Nuitee
R
Rene • couple • nl
9
Pros:

Prima plek om de etna te bezoeken

2025-10-27 • via Nuitee
R
Richard • couple • ch
9
Sehr gutes und sehr schön gelegenes Hotel
Pros:

Schöne Lage, grosses Zimmer, hilfsbereites & freundliches Personal, gutes Frühstück, unproblematische Verlängerung (Late Check-out)

Cons:

leider nicht sehr sauber: schmutzige Teppiche in den Gängen, schmutziges Badezimmer (Wasserflecken, fremde Haare …)

2025-10-18 • via Nuitee
J
jessica • couple • mt
7
Pros:

Situated in a very nice area in the mountains and close to a shopping mall. Hassle free parking & good restaurant within a walking distance.

Cons:

It definitely needs some refurbishment. We expected much more for a 5 star hotel

2025-10-11 • via Nuitee
B
Bruce • couple • co
8
Would definitely stay there again
Pros:

Spacious comfortable room. Very pleasant staff. The on property restaurant was fabulous.

2025-10-04 • via Nuitee
S
Sierro95 • couple • ch
7
2025-10-02 • via Nuitee
N
Nicolas
8
Pros:

Bien accueilli, personnel super sympa

2025-09-22 • via Nuitee
R
Roger • couple • es
9
2025-09-07 • via Nuitee