ibis Styles Saint-Jean-de-Luz Donibane

Hotels
ibis Styles
8.4 (2745 reviews)
4, Avenue Layats , Saint-Jean-de-Luz , fr

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Small room size
Limited breakfast variety

Categories

Cleanliness
7.74
Several reviews indicated rooms were not very clean and some concerns about the maintenance.
Service
9.21
Numerous comments praised the staff for their kindness and helpfulness.
Location
8.25
Multiple reviews mentioned a good location with easy access to highways and proximity to points of interest.
Room Quality
7.7
Some reviews noted that rooms were small and had specific issues like limited views.
Amenities
8.73
Facilities like the swimming pool and restaurant received positive remarks.
Value for Money
8.69
Overall good value was emphasized as per the quality of service and facilities.
Food and Beverage
8.24
Breakfast variety was critiqued while other food options were appreciated.
Overall Experience
8.61
General satisfaction expressed in multiple reviews, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:53

Property Description

Luxurious Amenities
Hôtel Restaurant Donibane offers a range of luxurious amenities, including a heated seasonal swimming pool, a fitness room, and a beautiful landscaped garden with a vegetable garden. The perfect place to unwind and relax during your stay.

Accessible and Comfortable Rooms
The rooms at Hôtel Restaurant Donibane are designed for comfort and convenience, featuring private bathrooms with hairdryers, flat-screen TVs with TNT and Canal + channels, and free Wi-Fi access. With 24/7 reception and 3 rooms accessible to persons with disabilities, your stay is sure to be hassle-free.

Gastronomic Delights
Indulge in regional Basque cuisine made from seasonal products at the hotel's restaurant. Enjoy your meal in the convivial dining room or on the terrace with a stunning view of the Rhune Mountain. And start your day right with a delicious breakfast on the south facing terrace.

Experience luxury, comfort, and gastronomic delights at Hôtel Restaurant Donibane. Book your stay now for an unforgettable experience.

Important information:

Please note that the swimming pool is available from 1 April to 31 October.

Please note that one pet under 10 kg can be accommodated for a EUR 15 extra fee per night.

Health pass will be requested on arrival from August 09, 202.

Please note the hotel will be closed for renovations from November 4 to December 18, 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Swimming pool: Closed from Sat, Oct 31, 2026 until Wed, Mar 31, 2027
Swimming pool: Closed from Mon, Nov 1, 2027 until Fri, Mar 31, 2028
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2745 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.25
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
P
Przemysław couple pl
10
Przyjechaliśmy przejazdem
Pros:

Personel - profesjonalny, uśmiechnięty, pomocny i sympatyczny. Co ważne - mówią dobrze po angielsku,
Co we Francji nie zawsze jest standardem.

Cons:

Wszystko było Ok

2026-07-18 via Nuitee
S
sandrine couple fr
8
très agréable et confortable
Pros:

En fait tout est agréable, surtout le fait de l'amplitude horaires de la piscine, le fait de pouvoir déjeuner dehors

Cons:

rien

2026-07-17 via Nuitee
S
sebastian family_with_children ar
10
2026-07-16 via Nuitee
J
Jérôme family_with_children fr
8
Grand WE en famille
Pros:

Piscine sympathique chambre familiale agréable. Petit déj correct avec possibilité de le prendre à l'extérieur

Cons:

Attention au manque d'effectif le WE qui crée une désorganisation au petit déj à la pointe de 9h.
Idéalement une recharge pour voiture électrique à prix préférentiel serai la bienvenue

2026-07-16 via Nuitee
Y
yannick couple fr
8
déçu de la spicorigidité de la direction.
Pros:

l’emplacement et le personnel agréable.

Cons:

la rigidité du directeur qui n’a pas de souplesse face à une requête simple et sans conséquence financière , pour un client fidèle du groupe Accord, et platinuim de surcroît …

2026-07-16 via Nuitee
A
Annabel couple fr
8
Bien mais de courte durée .
Pros:

L’emplacement , la piscine .

Cons:

Absence de frigo les chambres

2026-07-16 via Nuitee
M
marina solo_traveller be
9
2026-07-15 via Nuitee
S
Sabrina solo_traveller fr
8
Pros:

Très bel hôtel, belle déco, et très joli jardin extérieur avec une grande piscine.
Le restaurant top , super petit déj avec beaucoup de choix, et les plats et desserts trop bons.
Personnel au top!

2026-07-15 via Nuitee
H
Hdz solo_traveller fr
9
2026-07-14 via Nuitee
S
sebastien couple fr
9
Pros:

Accueil, personnel à l’écoute

2026-07-13 via Nuitee
S
SAGAS solo_traveller es
9
2026-07-13 via Nuitee
F
Francisco Javier solo_traveller es
8
Pros:

El desayuno

Cons:

Que no hubiese frigorífico en la habitación

2026-07-13 via Nuitee
A
Asurmendi couple es
7
2026-07-13 via Nuitee
K
Katerina family_with_children cz
9
Pros:

Krásný hotel s bazénem, zahradou, restaurací, dobrou snídaní.Pokoj klimatizovaný,vše čisté.

2026-07-12 via Nuitee
P
pierre family_with_children fr
6
Cons:

petit dejeuner

2026-07-12 via Nuitee
C
Christophe couple fr
8
Week-end fantastique
Pros:

La propreté l’emplacement le personnel l’es extérieur de l’hôtel

2026-07-12 via Nuitee
M
Mireia couple es
7
Pros:

L’atenció del personal molt amable, la Terrassa per esmorzar i la piscina.

Cons:

Esmorzar justet, necessites cotxe per desplaçar te estar a les afores, habitació confortable petita però correcta.

2026-07-11 via Nuitee
K
Kees couple nl
9
2026-07-11 via Nuitee
N
Nikky solo_traveller ch
6
Pros:

Das Bad hatte eine gute Größe und war hübsch. Das Bwtt war bequem.

Cons:

Düstere, dunkle Gänge, ungemütliches Restaurant, sehr kleines Zimmer, abgelegene Lage.Ich war jetzt zum zweiten Mal in einem ibis und wahrscheinlich zum letzten Mal. Im ersten, vor einer Woche, gab es kein warmes Wasser und in diesem hat der Haartrockner nicht funktioniert.

2026-07-10 via Nuitee
A
Ana.. solo_traveller fr
9
Pros:

Très bel accueil, un joli hôtel, un petit déjeuner avec des produits locaux. C'était super !

2026-07-10 via Nuitee