ibis Styles Saint-Jean-de-Luz Donibane

Hotels
•
ibis Styles
8.4 (2528 reviews)
4, Avenue Layats , Saint-Jean-de-Luz , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Nice amenities
Cons:
Cleanliness issues
Small room size
Limited breakfast variety

Categories

Cleanliness
7.74
Several reviews indicated rooms were not very clean and some concerns about the maintenance.
Service
9.21
Numerous comments praised the staff for their kindness and helpfulness.
Location
8.25
Multiple reviews mentioned a good location with easy access to highways and proximity to points of interest.
Room Quality
7.7
Some reviews noted that rooms were small and had specific issues like limited views.
Amenities
8.73
Facilities like the swimming pool and restaurant received positive remarks.
Value for Money
8.69
Overall good value was emphasized as per the quality of service and facilities.
Food and Beverage
8.24
Breakfast variety was critiqued while other food options were appreciated.
Overall Experience
8.61
General satisfaction expressed in multiple reviews, overall a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 02:53

Property Description

Luxurious Amenities
Hôtel Restaurant Donibane offers a range of luxurious amenities, including a heated seasonal swimming pool, a fitness room, and a beautiful landscaped garden with a vegetable garden. The perfect place to unwind and relax during your stay.

Accessible and Comfortable Rooms
The rooms at Hôtel Restaurant Donibane are designed for comfort and convenience, featuring private bathrooms with hairdryers, flat-screen TVs with TNT and Canal + channels, and free Wi-Fi access. With 24/7 reception and 3 rooms accessible to persons with disabilities, your stay is sure to be hassle-free.

Gastronomic Delights
Indulge in regional Basque cuisine made from seasonal products at the hotel's restaurant. Enjoy your meal in the convivial dining room or on the terrace with a stunning view of the Rhune Mountain. And start your day right with a delicious breakfast on the south facing terrace.

Experience luxury, comfort, and gastronomic delights at Hôtel Restaurant Donibane. Book your stay now for an unforgettable experience.

Important information:

Please note that the swimming pool is available from 1 April to 31 October.

Please note that one pet under 10 kg can be accommodated for a EUR 15 extra fee per night.

Health pass will be requested on arrival from August 09, 202.

Please note the hotel will be closed for renovations from November 4 to December 18, 2025.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 30, 2025 until Wed, Apr 1, 2026
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2528 reviews
Cleanliness: 7.74
Service: 9.21
Location: 8.25
Room Quality: 7.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.61
E
Emma • couple • fr
8
Pros:

Etablissement refait a neuf, très propre, personel attentioné, petit déjeuner buffet très bon

2026-02-11 • via Nuitee
A
Alexandra • couple • fr
8
Hôtel sympa et cosy
Pros:

Le personnel est très sympathique, que ce soit la dame du restaurant du matin, celle qui nous donne la chambre ou encore celle qui nous a accueille si gentiment au petit déjeuner.

Cons:

J’ai eu un peu froid

2026-02-10 • via Nuitee
A
Asier • family_with_children • es
9
Gran hotel y estancia
Pros:

Todo muy bien cuidado, personal amable, bonitas vistas desde la habitación. Aunque no pudimos aprovecharlas bien por el tema, pero por lo demás genial. Trato excelente. Recomendado totalmente. Desayuno rico. Los trabajadores, aunque no sabian castellano, hicieron todo lo posible por hacerse entender.

Cons:

Se hay que poner alguna pega, la ubicación hasta el centro. Pero en coche no se tarda nada.

2026-01-30 • via Nuitee
R
ricardo • family_with_children • fr
9
2026-01-30 • via Nuitee
G
Gerard • family_with_children • fr
10
Pros:

Tout le personnel est très sympathique et agréable zorha à présenter un petit déjeuner avec des produits locaux exceptionnel
Le dîner un délice un chef cuisinier au top et super sympa merci pour cette belle découverte

Cons:

Rien à signaler

2026-01-30 • via Nuitee
I
Ian • family_with_children • fr
6
Pros:

Difficult to say as Ibis has just taken over the hotel.

Cons:

There seemed to be a lot of people walking around who were not guests.

2026-01-29 • via Nuitee
P
Peter • solo_traveller • nl
9
een zeer vriendelijk en gemoedelijk hotel waar je je snel thuis voelt
Pros:

De prettige en vriendelijk ontvangst bij de receptie, een hostess die ook nog Nederlands sprak was een aangename verrassing, keurig naar de kamer gebracht en niet met een sleutel het gebouw in gestuurd, een keurige kamer en alles netjes schoon

Cons:

de kaart in het restaurant was alleen in het Frans, maar gelukkig hebben we google translate en is het personeel heel behulpzaam, ook de kok kwam nog even langs aan tafel om te vragen of alles naar wens was

2026-01-29 • via Nuitee
A
Alain • couple • pt
8
Pas très content
Cons:

La salle de bain aurait besoin d’un rafraîchissement même plus
Il y avait un trou d’usure dans le drap de dessous

2026-01-28 • via Nuitee
C
Claudine • family_with_children • fr
9
2026-01-27 • via Nuitee
M
Maxime • family_with_children • fr
9
2026-01-26 • via Nuitee
L
LUIS FERMIN • couple • es
9
2026-01-25 • via Nuitee
V
Véronique • family_with_children • fr
10
Pros:

Personnel exceptionnel et super petit déjeuner

2026-01-24 • via Nuitee
J
jean • extended_group • fr
9
Pros:

En premier la gentillesse du personnel.Repas pris à l'hotel rien à redire ,parfait

2026-01-21 • via Nuitee
V
Vos • family_with_children • nl
9
2026-01-20 • via Nuitee
G
Gilbert • couple • fr
10
Bon séjour
Pros:

Le lieu et emplacement

Cons:

Chambre basic petite et cher pour la taille

2026-01-19 • via Nuitee
D
Daniel • couple • fr
8
2026-01-19 • via Nuitee
S
Stephane • family_with_children • fr
7
2026-01-19 • via Nuitee
A
Alain • family_with_children • fr
10
2026-01-19 • via Nuitee
D
Domnique • solo_traveller • fr
10
2026-01-19 • via Nuitee
S
Sylvie • couple • fr
7
Parfait !!!
Pros:

Chambre très grande ainsi que la salle de bain,très bonne surprise .!!!

2026-01-19 • via Nuitee