Hotel Mosaic

Hotels
6.9 (6955 reviews)
Via Cernaia 39B , Rome , it

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
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Review Highlights

Pros:
Excellent location near Roma Termini / well connected
Free morning coffee / good hot-drink machine
Several reports of friendly/helpful staff
Reasonably priced for some guests; decent private room reports
Cons:
Serious cleanliness problems reported (bed bugs, mould, dirty areas)
Poor or non-working air conditioning; rooms very hot and noisy
Extra €5 daily charge in cash and towel charges / unexpected fees
Broken lockers/doors and safety/maintenance issues (broken fixtures, piece of metal near bed)

Categories

Cleanliness
3
Multiple reviews report serious cleanliness issues (bed bugs, unpleasant smells, mould in shower, dirty facilities and broken/unclean fixtures).
Service
9
Several guests praise staff and friendly service and mention helpfulness and free morning coffee; a few reports note poor reception behaviour or access problems, but the dominant sentiment is positive.
Location
10
Repeatedly and consistently praised for being very close to Roma Termini and well connected to public transport.
Room Quality
3.8
Multiple complaints about poor room conditions: inadequate or non-working air conditioning, very hot rooms, small/short beds, broken doors/lockers, noisy environment and some reports of bed bugs.
Amenities
7.5
Positive mentions of free coffee and a good hot-drink machine and daily towel changes in some reports; negatives include limited AC, occasional broken lockers and towels sometimes charged for.
Value for Money
6.4
Mixed signals: described as reasonably priced by some but several guests report an extra €5 daily charge (cash), towel charges and other unexpected fees that lower perceived value.
Food and Beverage
8.5
Free morning coffee and a good hot-beverage machine are commonly praised, though one report mentions milk running out for cappuccinos.
Overall Experience
7
Overall mixed: some guests report an excellent stay (clean and friendly staff) while others had very negative experiences (cleanliness, bed bugs, AC and safety concerns); the aggregate leans slightly positive due to strong location and several positive service notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:47

Property Description

Historic Building in Central Rome
Hotel Mosaic, nestled behind Rome's iconic Santa Maria Degli Angeli Basilica, offers a unique stay in a historic building just a stone's throw away from Termini Train Station. The rooms boast charming marble floors, air conditioning, and complimentary Wi-Fi, with some featuring private bathrooms.

Convenient Location and Services
Situated near Piazza della Repubblica and the vibrant shops of Via Nazionale, Hotel Mosaic provides easy access to Rome's bustling city life. Guests can enjoy a hearty breakfast in the dedicated breakfast room and benefit from the round-the-clock availability of the attentive staff, ready to assist with travel arrangements and local insights.

Personalized Assistance and Information
With a 24-hour reception, guests at Hotel Mosaic can rely on the knowledgeable staff for personalized travel tips and tourist information, ensuring a seamless and memorable stay in the heart of Rome.

Ready to experience the charm of Hotel Mosaic? Book your stay now for an unforgettable Roman getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

6.9
Based on 6955 reviews
Cleanliness: 3
Service: 9
Location: 10
Room Quality: 3.8
Amenities: 7.5
Value for Money: 6.4
Food and Beverage: 8.5
Overall Experience: 7
N
Natali • family_with_children • ro
5
Pros:

вид

Cons:

туалет и душ в другом месте

2026-09-12 • via Nuitee
M
Massimo Gilotti • solo_traveller • it
10
2026-09-12 • via Nuitee
A
Ariana • solo_traveller • ie
10
Pros:

Es muy tranquilo

2026-09-12 • via Nuitee
U
Ugochi Cyrina • solo_traveller • ng
4
Didn’t meet my expectations
Pros:

Location and staff

Cons:

The room and bathroom is too small. The beds make a lot of noise. Saw bed bug

2026-09-12 • via Nuitee
Z
Zakaria • solo_traveller • ma
8
Pros:

They are very supportive

Cons:

Room was hot and no access to WIFI in 4rd floor

2026-09-12 • via Nuitee
T
Thi Tuyen • couple • de
10
2026-09-12 • via Nuitee
D
Dávid • solo_traveller • hu
10
2026-09-11 • via Nuitee
C
Condrut • solo_traveller • cy
1
403
Pros:

I didn’t like the service was very bad service not information at all from the check not good hotel not clean supposed to say please change my bed. I have very bad experience. I don’t want to come again on this hotel.

Cons:

I was like nothing I didn’t have confrontation not good. He was one to put me to clean the toilet Thursday was that the toilet and they will say to him to clean the toilet he was answered to me he’s clean. He didn’t inform me about first time when I asked about the towel, he told me to pay two euro, so he’s not nice

2026-09-11 • via Nuitee
W
wael • couple • iq
1
Completely unpleasent stay and very expensive
Pros:

There is nothing to like !!

Cons:

I didn't like everything

2026-09-10 • via Nuitee
G
Grobelny • couple • pl
8
2026-09-10 • via Nuitee
T
Teresa • solo_traveller • it
7
2026-09-10 • via Nuitee
P
Paulinho Cezimbra • solo_traveller • br
3
2026-09-10 • via Nuitee
T
Tom • solo_traveller • nl
5
Pros:

Nice staff and location.

Cons:

Shower was horrible, falling apart, no water.

2026-09-10 • via Nuitee
S
Stiven • solo_traveller • co
8
Es un buen lugar para quien se quede solo un par de días.
Pros:

La ubicación es buena y el baño queda afuera de las habitaciones, puedes consumir café gratis.

Cons:

La ventilación de las habitaciones y como la mayoría de hostales, una toalla es algo básico que deben brindar.

2026-09-09 • via Nuitee
M
Miloslav • solo_traveller • cz
7
2026-09-09 • via Nuitee
D
Dante Henrique • solo_traveller • br
9
Pros:

A estrutura e atendimento foram ótimos, para o meu caso que foi uma noite foi bem tranquilo, porém acredito que para ficar mais tempo o colchão pode ser um empecilho.

Cons:

O colchão não era muito confortável, estava deformado e parecia um pouco velho.

2026-09-09 • via Nuitee
J
Jéssica • solo_traveller • ie
10
Eu gostei muito
Pros:

Tudo muito bem organizado

Cons:

Nada a declara

2026-09-09 • via Nuitee
M
Mónica • solo_traveller • ar
10
2026-09-09 • via Nuitee
K
Karen Milena • solo_traveller • co
8
Pros:

Personal muy amable

2026-09-09 • via Nuitee
J
JESSICA ALONDRA • solo_traveller • mx
2
2026-09-09 • via Nuitee