Hotel Mosaic

Hotels
6.9 (6955 reviews)
Via Cernaia 39B , Rome , IT

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Family rooms
Lift / Elevator
Luggage storage
Airport shuttle
Safety deposit box
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Review Highlights

Pros:
Excellent location near Roma Termini / well connected
Free morning coffee / good hot-drink machine
Several reports of friendly/helpful staff
Reasonably priced for some guests; decent private room reports
Cons:
Serious cleanliness problems reported (bed bugs, mould, dirty areas)
Poor or non-working air conditioning; rooms very hot and noisy
Extra €5 daily charge in cash and towel charges / unexpected fees
Broken lockers/doors and safety/maintenance issues (broken fixtures, piece of metal near bed)

Categories

Cleanliness
3
Multiple reviews report serious cleanliness issues (bed bugs, unpleasant smells, mould in shower, dirty facilities and broken/unclean fixtures).
Service
9
Several guests praise staff and friendly service and mention helpfulness and free morning coffee; a few reports note poor reception behaviour or access problems, but the dominant sentiment is positive.
Location
10
Repeatedly and consistently praised for being very close to Roma Termini and well connected to public transport.
Room Quality
3.8
Multiple complaints about poor room conditions: inadequate or non-working air conditioning, very hot rooms, small/short beds, broken doors/lockers, noisy environment and some reports of bed bugs.
Amenities
7.5
Positive mentions of free coffee and a good hot-drink machine and daily towel changes in some reports; negatives include limited AC, occasional broken lockers and towels sometimes charged for.
Value for Money
6.4
Mixed signals: described as reasonably priced by some but several guests report an extra €5 daily charge (cash), towel charges and other unexpected fees that lower perceived value.
Food and Beverage
8.5
Free morning coffee and a good hot-beverage machine are commonly praised, though one report mentions milk running out for cappuccinos.
Overall Experience
7
Overall mixed: some guests report an excellent stay (clean and friendly staff) while others had very negative experiences (cleanliness, bed bugs, AC and safety concerns); the aggregate leans slightly positive due to strong location and several positive service notes.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:47

Property Description

Historic Building in Central Rome
Hotel Mosaic, nestled behind Rome's iconic Santa Maria Degli Angeli Basilica, offers a unique stay in a historic building just a stone's throw away from Termini Train Station. The rooms boast charming marble floors, air conditioning, and complimentary Wi-Fi, with some featuring private bathrooms.

Convenient Location and Services
Situated near Piazza della Repubblica and the vibrant shops of Via Nazionale, Hotel Mosaic provides easy access to Rome's bustling city life. Guests can enjoy a hearty breakfast in the dedicated breakfast room and benefit from the round-the-clock availability of the attentive staff, ready to assist with travel arrangements and local insights.

Personalized Assistance and Information
With a 24-hour reception, guests at Hotel Mosaic can rely on the knowledgeable staff for personalized travel tips and tourist information, ensuring a seamless and memorable stay in the heart of Rome.

Ready to experience the charm of Hotel Mosaic? Book your stay now for an unforgettable Roman getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

6.9
Based on 6955 reviews
Cleanliness: 3
Service: 9
Location: 10
Room Quality: 3.8
Amenities: 7.5
Value for Money: 6.4
Food and Beverage: 8.5
Overall Experience: 7
P
Pablo Jose • solo_traveller • es
10
Pros:

.

2026-11-14 • via Nuitee
T
Tomasz • family_with_children • pl
6
2026-11-14 • via Nuitee
M
Mao • solo_traveller • tw
5
Pros:

員工服務很好

Cons:

房間環境、床架感覺快閃了

2026-11-14 • via Nuitee
S
Shang Hua • solo_traveller • tw
7
我退房時遺漏了我的鎖頭 馬上聯繫後確認還在 所以請櫃檯幫我保留 非常的感謝櫃檯的協助和快速回覆才能讓我順利拿回鎖頭！
Pros:

員工都很好 非常有耐心

Cons:

設備有點簡陋 浴室衛生環境有待加強 且房間的櫃子是壞的

2026-11-14 • via Nuitee
J
Juliana • couple • br
9
Está já foi ótima o recepcionista Crismuito a, estava limpo foi trocado as toalhas e
2026-11-13 • via Nuitee
Τριαντόπουλος • solo_traveller • gr
7
2026-11-13 • via Nuitee
G
Gabriel • solo_traveller • co
6
2026-11-13 • via Nuitee
S
Sofiya • couple • it
8
2026-11-13 • via Nuitee
P
Piskinpasa • solo_traveller • tr
8
Fiyat performans olarak gayet iyi.
Pros:

Konumu gayet güzledi. Eşyalarımı check in ve check out sonrası bırakmama izin verdiler. Odam temizdi. Fıyat performans olarak gayet güzel.

Cons:

Ranzalar hareket ederken gıcırdıyor.

2026-11-12 • via Nuitee
D
Diego • solo_traveller • br
10
Perfeita
Pros:

Tudo sob controle, quartos bons, organizados. Limpam todo dia. Perto do metrô, recepção 24 hrs. Elogio especial para a Paraguai e o recepcionista árabe que me atendeu! São simpáticos e solicitos… o careca é cara fechada mas não é mal educado é me atendeu todas as vezes que necessário.

Cons:

Poderiam colocar uma fechadura com código para os hóspedes que chegam tarde não precisarem esperar o recepcionista abrir no frio. Acho que cheguei numa hora que ele estava fazendo o número 2 e tive que esperar uns 10 min no frio. Mas ok

2026-11-11 • via Nuitee
D
Diego • solo_traveller • br
10
2026-11-11 • via Nuitee
D
Diego • solo_traveller • br
10
2026-11-11 • via Nuitee
R
Ruth • family_with_children • es
7
Pros:

Personal muy amable. Buena ubicación para visitar Roma andando.

Cons:

Los colchones y las camas necesitan una actualización, no son muy cómodos.

2026-11-11 • via Nuitee
B
Barzan Salh • solo_traveller • it
10
Pros:

The staff very helpful

Cons:

Someone snoring at night but the staff changed my room

2026-11-11 • via Nuitee
J
Jasmine • couple • gb
7
2026-11-10 • via Nuitee
C
Condello • solo_traveller • au
8
Enjoyable
Pros:

Clean

Cons:

No towel

2026-11-10 • via Nuitee
R
RENATO • solo_traveller • br
10
Pros:

The staff, the beds, the restroom.

Cons:

The breakfast.

2026-11-10 • via Nuitee
C
Condello • solo_traveller • au
8
2026-11-10 • via Nuitee
T
Thinal • solo_traveller • de
6
Great location, and good place to stay if you're only coming in to shower & sleep
Pros:

the location was belissima.

Cons:

the room and the bathroom was not upto my expectations. i know its a hostel but ive experienced better hostels for the same price range. but it was good nonetheless.

2026-11-10 • via Nuitee
G
gabriella • solo_traveller • it
7
Prezzo interessante ed il resto spartano
Pros:

Vicinanza con la stazione e costo assolutamente interessante. Lenzuola pulite e pulizia della stanza. Letto non proprio in ottimo stato però comodo.

Cons:

Gli arredi obsoleti, una stanza doppia ( ad utilizzo di ostello) non adeguata avendo uno solo armadio per due persone che non si conoscono, nessuna lampada serale se non la sola luce della camera che rischia di svegliare l’altra persona e che comunque condiziona gli ospiti. Non funziona il Wi-Fi e al primo terrà ( nella stanza) non hai nemmeno la connessione del tuo cellulare e quindi sei isolato. Bagno vecchio e senza appoggi.

2026-11-09 • via Nuitee