DoubleTree by Hilton Hotel Newcastle International Airport

Hotels
•
Doubletree by Hilton
8.6 (6921 reviews)
Woolsington , Newcastle upon Tyne , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Expensive food
Dated room furnishings
Noise from air conditioning

Categories

Cleanliness
8.54
Clean rooms reported, but some issues with cleanliness noted in reviews.
Service
9.31
Friendly and helpful staff mentioned positively in several reviews.
Location
9.35
Convenient location next to the airport, making travel easy.
Room Quality
7.8
Some reviews mentioned dated rooms needing renovation.
Amenities
8.83
Standard amenities, but issues noted with restaurant and bar service.
Value for Money
8.29
Mixed reviews on quality versus price, particularly for food.
Food and Beverage
7.84
Food quality criticized as expensive and substandard.
Overall Experience
8.81
General satisfaction with stay, despite some negative comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:39

Property Description

Convenient Location
The DoubleTree by Hilton is a classic hotel adjacent to Newcastle International Airport, offering easy access for travelers. Whether you're exploring the city or heading out on a trip, this hotel provides the perfect base.

Modern Amenities
Each of the 193 ensuite bedrooms is equipped with free Wi-Fi, flat screen TVs, and tea/coffee making facilities. Relax and unwind in comfort after a day of sightseeing or travel.

Dining Experience
Indulge in authentic Italian cuisine at Fratello’s restaurant, featuring a delicious selection of pasta, pizza, and meat/fish dishes. End your day with a visit to the Columbus Bar for a wide range of drinks and a menu of light bites and main courses.

Book your stay at DoubleTree by Hilton for a memorable experience!

Important information:

Please note that the credit card used to make the payment must always be present on arrival at the hotel. Failure to produce the original card will result in the payment being refunded to the original card. An alternative method of payment would then be required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Location

Guest Reviews

8.6
Based on 6921 reviews
Cleanliness: 8.54
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.81
J
Judith • family_with_children • gb
8
Nice for a stopover before going to the airport
Pros:

I liked the location. The staff were lovely. The room was spacious

Cons:

The room smelled a bit musty but was comfortable

2026-10-31 • via Nuitee
R
ron • couple • gb
10
Start of holiday
Pros:

Fast easy check in polite staff very welcoming.

Cons:

Nice hotel bar and restaurant

2026-10-31 • via Nuitee
F
Francesco • solo_traveller • it
7
perfetto per appoggio sì aeroporto Newcastle
Pros:

posizione strategica per aeroporto di Newcastle, ci si arriva a piedi.

Cons:

Struttura abbastanza datata, le camere non sono all’altezza della catena Hilton dove soggiorno spesso per lavoro, anche i Double Tree che di solito sono più curati.

2026-10-30 • via Nuitee
H
Hayley • couple • gb
10
2026-10-30 • via Nuitee
J
Josh • couple • gb
10
2026-10-29 • via Nuitee
S
Scott • family_with_children • es
6
Normally I wouldn't pay this much for a room, but it was an emergency.
Pros:

It was very close to the Airport. It had a room available to us. The reception area and bar was very nice, and a nice place to spend time.

Cons:

For the price I expect something MUCH MUCH NICER! It had a terrible view overlooking the Airport Carpark. The moment you open the curtains, there are hundreds of cars passing by. The receptionist was not too welcoming.

2026-10-29 • via Nuitee
U
ursula • solo_traveller • mm
6
Pros:

Staff at the reception - top!!
Staff ( one Lady) for breakfast: the apron full of white stains, several days in a row.
Room cleaning very interesting. Every day the staff cleans different. Cups sometimes yes, sometimes no. Once only bed cover streched, but bed not made.
Hot water cattle on the top age full with lime stone.
Once no toilett paper. Breakfast cuttlere not always clean. Partial cleaning of breakfast room while people still eat.
I dont mind outdated style and furniture, but it should be clean and not damaged.
In general I ecpected more from a Hilton.

2026-10-29 • via Nuitee
E
Elizabeth • couple • gb
9
2026-10-28 • via Nuitee
M
Maureen • family_with_children • gb
2
Pros:

Proximity to airport

Cons:

Arrived to a cold room and heating not working, try as I may to switch it on. As it was a 3am arrival was too tired …didn’t sleep well and waking up to cold room and taking shower in cold bathroom too…ended up getting runny nose/ cold…not great adjustment from hot holiday weather. Saw some boxed portable heaters being brought up to my floor in the morning..if they knew heating was not working should have left one switched on in my room before check in…that would have been thoughtful. daughter order pancakes at breakfast…heated up in microwave too long and went hard! Disappointing stay.

2026-10-28 • via Nuitee
J
Joe • couple • gb
6
Great stay, but I travel a lot and it’s the small things that are important to me. Housekeeping needs tightened up!
Pros:

Location, staff and food good!

Cons:

I stayed for two nights and booked through booking.com normally I book through my Hilton honours app but there was no rooms available on that! Also for two days I had no shower gel in the bathroom also no conditioner just shampoo in the shower. No drinking water in the room either, but a kettle and tea making facilities that I could not use.

2026-10-28 • via Nuitee
A
Angela • couple • gb
9
2026-10-27 • via Nuitee
D
Darren • extended_group • gb
10
Awesome location, great staff. Thank you very much. :)
Pros:

Didn't have the breakfast.

Cons:

The early alarm haha.

2026-10-27 • via Nuitee
K
Kristie • couple • gb
8
Great value for money
Pros:

Location and room

Cons:

Lack of restaurant staff and to be told we couldn't get a table until 8pm.

2026-10-27 • via Nuitee
C
Cerne • family_with_children • za
10
comfortable rooms and friendly staff
Pros:

The room was comfortable and big, the staff was super helpful and friendly!!

2026-10-26 • via Nuitee
C
Cécile • solo_traveller • fr
8
Pros:

Juste à côté de l’aéroport

Cons:

Ras

2026-10-25 • via Nuitee
B
Brian • couple • us
6
Pros:

We love the hotel, normally we enjoy our stay there. It is convenient for our early morning flight to Houston Tx via Amsterdam,

Cons:

Without being told when given the key our room was equipped for a handicapped guest. It was a large corner room, that looked as if it was rarely used. Surrounded by windows and heavy drapes. A very loud windy night,

2026-10-25 • via Nuitee
S
Supersal • solo_traveller • gb
8
Overnight stay
Pros:

The location is excellent.
The quick check in and location of the room was convenient.

Cons:

Nothing, only the room was a little basic for the price.

2026-10-25 • via Nuitee
A
Amanda • family_with_children • gb
8
2026-10-25 • via Nuitee
A
Andrew • couple • gb
10
Perfect location for an early flight out of Newcastle.
Pros:

The food in the hotel restaurant was very good.
Better than most reasonably priced hotels.
Ferdinand, our waiter was exceptionally good. Unlike some of the other serving staff.
Impressed!

2026-10-25 • via Nuitee
F
Fiona • solo_traveller • au
9
Made the journey much easier
Pros:

Comfortable, just as I expected
Close to airport in preparation for a long flight

Cons:

Nothing

2026-10-24 • via Nuitee