Star Hotel

Hotels
7.8 (82 reviews)
St. Lark A, Group.12, Preakmohatep, , Battambang , kh

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good central location
Cons:
Poor cleanliness
Malfunctioning air conditioning
Room issues

Categories

Cleanliness
4.5
Multiple instances of uncleanliness noted, including dirty glass container and mouse droppings.
Service
9.99
Staff described as very friendly, but service quality affected by issues with room amenities.
Location
9.51
Direct access to local attractions but limited parking.
Room Quality
6.46
Room was hot with malfunctioning air conditioning and poor lighting.
Amenities
6.49
Limited amenities noted, specifically with parking and functioning air conditioning.
Value for Money
8.45
Paid for a double bed and experienced multiple issues.
Food and Beverage
9.5
Not specifically mentioned, assumed standard quality for this hotel tier.
Overall Experience
7.48
Overall negative experience due to cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 07:11

Property Description

Convenient Location
Star Hotel, nestled in the heart of Battambang City, offers free Wi-Fi and cable TV in every room. Just a short 5-minute stroll from Centra Market, the hotel provides easy access to the city's vibrant offerings.

Comfortable Accommodation
Experience a blend of traditional Cambodian design and modern amenities in each of our air-conditioned rooms. Complete with private bathrooms, toiletries, a fridge, and cozy slippers, Star Hotel ensures a comfortable and relaxing stay for all guests.

Exceptional Services
With a 24-hour front desk, car rental, currency exchange, and a dedicated tour desk, we cater to all your needs to make your stay memorable. Indulge in authentic Cambodian dishes and a range of Western cuisine at our on-site restaurant.

Book your stay at Star Hotel now for an unforgettable experience in Battambang City!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

7.8
Based on 82 reviews
Cleanliness: 4.5
Service: 9.99
Location: 9.51
Room Quality: 6.46
Amenities: 6.49
Value for Money: 8.45
Food and Beverage: 9.5
Overall Experience: 7.48
A
Alain family_with_children fr
6
2026-01-29 via Nuitee
J
jacques couple fr
1
Hôtel a ne pas recommander
Pros:

Rien

Cons:

À l’arrivée, il a fallu se battre pour avoir un lit double alors que je l’avais commandé en supplément dans ma commande
Il n’y avait pas de papier dans la boîte à papier
La boîte qui est enfermée les deux verre était dégueulasse vraiment pas du tout lavé
L’eau du lavabo de la salle de bain couler directement sur le sol
Il y avait Des crottes de souris autour des évacuations de la salle de bain
Pas de parking privé disponible pour le scooter que nous avions loué, alors que le stipule le détail des avantages de l’hôtel, il nous le faisait garer directement dans le hall de l’hôtel.
Une clim ne fonctionnait pas, j’ai prévenu l’accueil de notre arrivée, ils m’ont dit qu’ils envoyaient un technicien.
Le soir dès notre entrée à l’hôtel, j’ai fait remarquer que la clim ne fonctionnait toujours pas.
Le lendemain matin avant de partir, je leur ai fait rappeler que la clim ne marchait toujours pas et quand nous sommes rentrés le soir, le patron m’a dit qu’il avait fait le nécessaire qu’il fallait que je regarde si cela me convenait
Comme s’il était trop con pour s’apercevoir que la télécommande était à 17° et que dans la chambre il faisait 40° il fallait que je donne encore mon avis !!!!
Lors de notre départ, paiement par carte, bien sûr, comme il était stipulé dans les détails de l’hôtel, impossible de payer, les deux gamines de 15 ans avec des tronches, plein d’acné, n’arrivait pas à faire marcher le TPE, nous avons attendu une demi-heure avant qu’ils ils appellent leur patron et m’annoncer qu’il fallait que j’aille tirer de l’argent pour payer l’hôtel, vous vous doutez bien que nous avions rendu le scooter, il a donc fallu que je marche à pied pendant 20 minutes pour trouver un distributeur et revenir à l’hôtel pour payer
Très mauvaise expérience !!!!!

2026-01-08 via Nuitee
P
patrizia solo_traveller be
8
Pros:

Le personnel est très aimable.

Cons:

La chambre n'étais pas très lumineuse.

2026-01-06 via Nuitee
I
Irène young couple it
7
Good
2025-04-15 via Nuitee
D
Delia family with young children mu
3
Very bad trip
Pros:

We didn't like anything.

Cons:

I booked this hotel because of the walking distance to VET bus station. Our room's floor was dirty when we arrived. The bathroom smells bad. There is no shower, the tube is directly on the bathroom floor. We couldn't wait for our stay to be over. Overall Battampang is not a pretty city, a lot of dust, no proper roads. I would skip a trip here.

2025-02-13 via Nuitee
R
Richard family with young children gb
9
Superb
2025-02-08 via Nuitee
L
Luke young couple gb
10
Exceptional
Pros:

It’s crazy cheap, and the rooms are huge! Everything was spotless and really comfortable.

The staff are also amazing, as seems to be the case in all of Cambodia everyone is really friendly and helpful. I thought I’d left my headphones in the room when we checked out and the staff went above and beyond checking the room high and low and even calling me to let me know what was going on. It turns out I’d thrown them in the bottom of my bag in a hurry… but it just shows the kindness of people, I can’t thank them enough for being so helpful!

Also, if you want a tour whilst you’re in Battambang then try and find Mr Dara. He’s the best tour guide we’ve had in SE Asia and he usually hangs around in the centre of town and outside the hotel.

2025-02-01 via Nuitee
K
Kirsty young couple gb
1
Spoilt our visit to Battambang.
Pros:

Nothing

Cons:

Poor welcome, room was poor, cleanliness was awful, quality of sheets and towels was horrid… stained and grubby, bathroom filthy and smelly. It did not effect what was stated on the website… no restaurant, bar or sun terrace, poor response to complaints. Couldn’t pay by card although it had a visa sign.
Most outdated hotel that needs a complete refurb including the staff!

2025-01-30 via Nuitee
S
Shirley young couple gb
9
Superb
Pros:

Friendly staff, clean & comfortable beds, big clean bathroom. Good location for bus stations, one next door, one around the corner.

2025-01-24 via Nuitee
K
Khan review category business travellers kh
5
Passable
2025-01-19 via Nuitee
A
abe
2
Terrible place!
Pros:

Terrible stay! Booked for 2 nights and stayed only one night because of bad smell in room, poor maintenance, bad service, bad toilet and nothing good to say about this.

2025-01-16 via Nuitee
L
Lisia21 young couple es
7
Good
2024-12-22 via Nuitee
T
Tharith young couple kh
5
Passable
Pros:

the bed smell not enouth pilow

2024-12-02 via Nuitee
Y
YU
2
Pros:

Not as advertised. No air con, no hot water,no slippers,no safe,no city dressing gown.nocity

2024-11-18 via Nuitee
M
Marcin young couple gb
8
Good budget hotel.
Pros:

Good budget hotel located in the center of Battambang.

Cons:

Staff unhelpful and very little interested in their job.

2024-07-22 via Nuitee
G
Growden young couple us
7
Good
2024-07-01 via Nuitee
T
TheLush101 Friends getaway Cardiff, South Wales, Wales
8
Basic facilities but great staff
Pros:

Stayed for one night as part of an organised tour in December 2023.

Our tour guide had made us aware that the hotel was fairly basis but it was only a one night stop, so that didn't really matter much. The hotel is right in the middle of town and the lobby has a very ornate wooden front desk, with some chairs and local artefacts. Check-in was quick and easy and they requested that keys were left at the front desk when you leave the hotel.

Our room was on the second floor and there's no lift so be prepared to carry your cases. The room was a good size for two with ample space for suitcases etc. The beds were fine to sleep on and everything was a bit dated, but clean and functional. There was a wardrobe, desk, small flat screen TV and a fridge. The bathroom was a just a wet room, but the shower worked okay with hot water and okay pressure. We slept okay as the room was fairly quiet and had a fan.

The hotel didn't do breakfast so we got some food from the local market. There's also a very well stocked small supermarket about a 1-2 minute walk away so you can get whatever you need there.

Overall a basic place, but the staff were really friendly and helpful so definitely worth considering for a good value stay.

2024-05-25 via Tripadvisor
P
Phavorath partner
8
Pros:

A minute walk to VET bus and walking distance to restaurants and market

2024-04-20 via Nuitee
J
Jimmy solo traveller us
10
Great place great people
Pros:

Excellent staff very impressed

2024-03-29 via Nuitee
W
Wayne solo traveller au
9
Great stay! Comfortable bed and room and facilities!
Pros:

Staff were polite and professional. The room and bed was very clean and comfortable. Fridge, TV, air con and hot water shower all worked well. Very spacious room. A one minute walk to the convenience store and 7 Eleven!

2024-03-14 via Nuitee