Holiday Inn Express & Suites Jackson / Pearl Intl Airport by IHG

Hotels
•
IHG
8.3 (166 reviews)
100 Riverwind East Drive, Pearl, Mississippi, 39208 , Pearl , US
+1 601-936-7005

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Facilities

Fitness facilities
Free airport transportation
Conference space
Free breakfast
Safe-deposit box at front desk
Multilingual staff
Front desk (limited hours)
24-hour business center
Free self parking
Computer station
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (prompt, polite)
Clean and comfortable rooms and beds (for many guests)
Good breakfast selection and breakfast service
Convenient location near dining and quiet/secluded setting
Spacious rooms and recent updates in many units
Pool available and enjoyed by guests
Cons:
Inconsistent cleanliness; some rooms described as dirty or run-down
Maintenance issues: broken elevator, trim falling, worn tubs/bathrooms needing updates
No airport shuttle despite website claim
Inconsistent breakfast quality (some report poor buffet)
Limited pool hours for some guests

Categories

Cleanliness
7.6
Mixed signals: many guests report rooms and beds are clean and comfortable, but multiple reviews cite dirty carpet/bedding, bathroom grime and generally run-down condition in some rooms.
Service
9.2
Generally excellent: frequent praise for friendly, prompt, polite and helpful front desk and staff; isolated negative interactions (front desk indifferent) and one service-impacting maintenance issue (elevator down) noted.
Location
8.8
Strong: repeatedly described as convenient, close to dining and a quiet/secluded spot; one operational issue (no airport shuttle despite website claim) affects transport expectations but not walkability.
Room Quality
7.6
Mixed: several guests enjoyed spacious, recently updated rooms and comfortable beds, while others reported visible wear (trim falling, beat-up tubs), small hallways, and bathrooms needing updates.
Amenities
8.2
Generally positive: breakfast amenities praised by many and pool available/liked by some, but pool hours and missing advertised airport shuttle and occasional low-quality breakfast noted.
Value for Money
8.1
Mixed-to-positive: many guests felt the stay met expectations for a Holiday Inn Express and called it excellent value; a few felt the property was too run-down for the price.
Food and Beverage
8.6
Mostly positive: breakfast repeatedly called very good with nice selection and staff going above and beyond, though one review criticized low quality/quantity at the breakfast buffet.
Overall Experience
8.3
Overall favorable: majority of stays described as pleasant with clean, comfortable rooms and friendly staff, tempered by sporadic maintenance and cleanliness issues reported by several guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Recreational Amenities
Enjoy the outdoor pool and fitness center during your stay at Holiday Inn Express & Suites Jackson / Pearl Intl Airport.

Complimentary Buffet Breakfast
Start your day right with a delicious buffet breakfast included with your stay.

Convenient Location
Located near the airport, this hotel offers easy access to popular attractions like Trustmark Park and LeFleur's Bluff State Park.

Planning an event in Pearl? Book now and make the most of the 24-hour business center and conference space. Immerse yourself in comfort with air-conditioned rooms and modern amenities. Make your reservation at Holiday Inn Express & Suites Jackson / Pearl Intl Airport today!

Important information:

  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAN

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.3
Based on 166 reviews
Cleanliness: 7.6
Service: 9.2
Location: 8.8
Room Quality: 7.6
Amenities: 8.2
Value for Money: 8.1
Food and Beverage: 8.6
Overall Experience: 8.3
S
Shanda
10
Pros:

The hotel is convenient comfortable and clean

2025-10-07 • via Nuitee
J
Joseph • family
10
Pros:

Yes

2025-09-28 • via Nuitee
C
Carol
10
Pros:

I did not get to use pool

2025-09-27 • via Nuitee
C
Charles • family
10
Pros:

Room clean and comfortable

2025-09-26 • via Nuitee
J
Jimmy
2
Pros:

I have been on crutches on and off the last few weeks and had to climb 3 flights of stairs to get to our room because the elevator was broken, after having requested the 1st floor. Nothing good ever comes from booking through expedia! I am requested a one night credit. I can be reached at 813-416-5626

2025-09-25 • via Nuitee
W
William
10
Nice Hotel
Pros:

Very nice. Staff friendly. Good breakfast. Clean and comfortable beds and fantastic pillows.

2025-09-06 • via Nuitee
J
John
10
Pros:

Very close to dining options. The front desk clerk gave excellent advice for supper.

2025-09-01 • via Nuitee
A
Angie
10
Pros:

Very convenient location

2025-08-24 • via Nuitee
A
Amanda
8
Pros:

The staff was very friendly and the room was nice. However the hallway getting to the room was really small and it made it quite difficult if you had to use the luggage cart. Additionally the only elevator seemed like it had seen better days and could use some maitenence. Other than that the room was spacious and clean

2025-08-06 • via Nuitee
E
Emanuel
10
Pros:

everything

2025-08-04 • via Nuitee
V
Veronica • friends
8
Pros:

Overall the property was well kept. The bathroom needs to be updated - the tube and especially the toilet.

2025-08-04 • via Nuitee
R
rick
10
Pros:

Personnel were prompt, polite, & professional.

2025-07-31 • via Nuitee
K
Kitty
10
Pros:

Sweet lady at the desk gave me a blanket because my husband liked it cooler than I do. Haven’t had food yet but bed is comfortable and clean.

2025-07-29 • via Nuitee
A
Alissa • family
10
Pros:

We arrived for our room about 10pm and were greeted by such a vibrant sweet girl at the front desk! She was so fun and welcoming to our family. She had just returned home from her own vacation/honeymoon and told us this was her first shift back.

Breakfast the following morning very good, nice selection.

2025-07-28 • via Nuitee
V
Verified traveler
10
All very good except no airport shuttle.
Pros:

Loved the clean, quiet outdoor pool! Staff was very attentive. My room and my whole stay in general met completely with what I would expect from a Holiday Inn Express. Excellent! The only issue is that their website says they have an airport shuttle, which they do not. Thankfully I called ahead to ask and was able to get an Uber.

2025-07-26 • via Nuitee
D
Diana
10
Pros:

Great stay.

2025-07-21 • via Nuitee
B
Bryan
4
Motel 6 in disguise
Pros:

While the housekeeping was very kind and professional, the hotel was ran down. The towel hook fell on the floor at my feet, and the tub was pretty beat up and slippery. The breakfast buffet was poor with low quality and quantity. The pool is from 10-10, so you can’t swim in the morning. It’s like someone bought a motel 6 and slapped a different name on it. When I told the front desk they didn’t really care. For the cost, I’d stay somewhere else.

2025-07-14 • via Nuitee
A
Aaron • family_with_children
6
Pros:

Trim was falling off bottom of wall in the room. The carpet and bedding, and bathroom were not very clean. The hotel as whole was pretty banged up, and a bit rough looking. We stay at holiday inn express quite often when we travel, and this was by far the most run down and dirty one we have ever stayed at.

2025-07-14 • via Nuitee
R
Rhonda • partner
10
Pros:

The secluded location of this hotel is a plus! The staff is friendly and professional. We also enjoyed the dining options close enough to walk. The room was clean and spacious…the bathroom flooring needs to be updated; however, the other room updates are very nice.

2025-07-10 • via Nuitee
R
rhonda • partner
10
Pros:

Breakfast was great.Staff went above and beyond. The room was high quality for the price.

2025-07-10 • via Nuitee