Facilities

Elevator
Fitness facilities
Shopping on site
Fireplace in lobby
Hiking/biking trails nearby
Ski storage
Television in common areas
Arcade/game room
Library
Rafting nearby
See all facilities

Review Highlights

Pros:
Fantastic spa
Impeccable service

Categories

Cleanliness
9.11
Standard quality for this hotel tier.
Service
9.58
The service throughout was impeccable and the staff is extraordinarily friendly and helpful.
Location
9.12
The perfect location from which to explore the Dolomites.
Room Quality
9.07
The room was wonderful and spacious with fresh towels each day.
Amenities
9.1
The spa is brilliant with well-run programs.
Value for Money
9.06
Standard quality for this hotel tier.
Food and Beverage
9.11
The dessert buffet and banquet dinners were very good.
Overall Experience
9.48
A genuinely fantastic experience and one of the very best hotel stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:46

Property Description

Luxurious Spa Experience

Relax at the full-service spa with massages, body treatments, and facials. Unwind in the spa tub and sauna after a day of adventure.

Fine Dining and Entertainment

Indulge in Italian cuisine at Hotel Cristallo's theme restaurant with a bar/lounge and garden view. Enjoy room service, complimentary daily breakfast, and evening receptions.

Convenient Amenities and Services

Take advantage of complimentary Wi-Fi, babysitting services, and the arcade/game room. Benefit from amenities like dry cleaning, multilingual staff, and free self-parking.

Stay in the mountains at Hotel Cristallo, minutes away from top ski areas and nature parks. Book now for a luxurious retreat in Badia.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BZO

Property Policies

  • Pets

    Pets not allowed

  • Covid

    Guests must provide a negative COVID-19 test result

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • General

    Guest accommodation is sealed after cleaning

See all policies

Location

Guest Reviews

Cleanliness: 9.11
Service: 9.58
Location: 9.12
Room Quality: 9.07
Amenities: 9.1
Value for Money: 9.06
Food and Beverage: 9.11
Overall Experience: 9.48
H
Harley
10
A perfect stay with fantastic spa and service
Pros:

A genuinely fantastic experience and would recommend this hotel to anyone. The service throughout was impeccable. The room was wonderful and spacious with fresh towels each day. The spa is brilliant and if you have the chance to join an Aufguss session we would strongly recommend it - it was great! The itinerary of daily events was a really nice touch and the dessert buffet (Fridays) and banquet dinners (Sundays) were very good. One of the very best hotel stays I have had.

2025-07-23 • via Nuitee
Z
zachary
10
Pros:

Hotel Cristallo is a gem of a hotel, and the perfect location from which to explore the Dolomites. The staff is extraordinarily friendly and helpful, and makes you feel at home. The spa and dining programs are both extremely well-run and add to the benefits of staying here, Was truly sad to leave. Highly recommend

2025-07-15 • via Nuitee
G
Günter • friends
10
Pros:

Traumhafter Ausblick

2025-06-28 • via Nuitee
E
Engin
4
Fantastic hotel stay with very bad ending...
Pros:

Hotel location, staff ,food, room and all facilities are great.These are 10/10...We have had 2 rooms with my boys.
But we had a problem at the end of our stay wich our thoughts become very negative.After check out, we drove our car about 3 hours and remembered that my wife forgot her jacket at the wardrobe. Four members of our family were very sure that it was in the room when we left.
We called the hotel 3 times to check if it is found and answers were all negative. It was very annoying to us. We are not considering value of the jacket. When you stay in a hotel ,it becomes your home during your stay and you want to feel 100% secured . As a result we do not want to go back again. Sorry...

2025-04-12 • via Nuitee
K
kim • family
10
Pros:

Loved every minute! Felt very pampered. Amazing place to return to after a long day of hiking and exploring. Excellent staff!

2025-01-26 • via Nuitee
X
XUDONG
10
Pros:

This hotel is way beyond our expectations. We really enjoyed the indoor and outdoor pool. The hotel staffs are very friendly and helpful. It’s a great experience staying there. We wish we should have stayed longer.

2024-09-30 • via Nuitee
S
Salavatore
10
Pros:

Amazing place. The restaurant is truly exceptional. The staff members are not only professional but also incredibly kind. Francesco, in particular, went above and beyond to ensure that our dining experience was nothing short of perfect. He was consistently polite, professional, and readily available to assist us. The facilities and rooms are impeccably clean and well maintained. I highly recommend this place.

2024-09-19 • via Nuitee
V
Vincent • partner
10
Pros:

Séjour parfait. Superbe établissement. Personnel chaleureux, disponible et souriant. Spa formidable. Décoration de l’hôtel avec grand goût. Excellent repas en demi-pension. Carte des vins impressionnante. Espace enfants ludique et vraiment bien pensé.

2024-08-01 • via Nuitee
P
Pere
10
Amazing
Pros:

We had an amazing time and the food is to die for

2024-07-29 • via Nuitee
K
Karen
8
Pros:

The saunas and pool were outstanding!!

2024-07-19 • via Nuitee
M
Maria
10
Pros:

Härligt SPA, god frukost & middag. Utmärkt service!

2024-07-03 • via Nuitee
F
Francesca • family
6
Pros:

Personale davvero cordiale e professionale.
Standard estetico della camera a noi assegnata non coincidente con immagine e foto sia su vs sito che dell'hotel.
Bagno con estetica agé .
Posizione ubicativa non ideale su strada a medio scorrimento, rumorosa.
Spa esterna con affaccio su strada

2024-07-02 • via Nuitee
L
Lisa
10
Outstanding!
Pros:

Outstanding service, food was excellent great atmosphere and beautiful spa and rooms it was amazing!

2024-06-15 • via Nuitee
S
Sven • family
10
Pros:

Sehr gutes Essen.
Sehr guter Spa-Bereich.
Sehr freundliches Personal.
Eigener Ski-Bus.

2024-03-25 • via Nuitee
A
Alon
10
An excellent hotel
Pros:

Our stay was amazing, the service was excellent as well as the spa facilities . Food was superb and Christina gave us a great service at the restaurant . The chef Joseph is a master ! The only thins that can be improved (1) to heat the jacuzzi in the indoor pool as it’s too cold (2) to add weights of 2 or 3 k at the gym (which was also great )

2024-01-26 • via Nuitee
Y
Yongchang
10
Kind staffs and welcoming mood
Pros:

Staffs at reception were kind and professional. Welcome and farewell were satisfactory. Spa facility was generally excellent except for the case that no warm water was provided at shower booth in indoor pool around dinner time. Rest of it, overall service and facility were exceptional. I would like to visit again.

2023-07-11 • via Nuitee
S
Stephan
10
a gem in the Dolomites
Pros:

thoroughly enjoyed our stay at this beautiful hotel. room and all facilities are fantastic and we like the rustic but modern design.

2022-09-23 • via Nuitee
M
Michael
10
Pros:

Sehr schöne Hotel mit ein Wellness Anlage

2022-07-22 • via Nuitee
A
Anton
10
Pros:

Лучший отель в котором мы останавливались!

Персонал 10/10
Чистота 10/10
Удобства 10/10
Местность 10/10
Спа-зона 10/10
Кухня 10/10

Понравилось абсолютно все!
Бронировали номер стандарт, но при заселении нам предложили люкс с видом на горы без доплаты. Мы были в приятном шоке. В номере больше всего понравился камин, терраса с шезлонгами, панорамные окна с видом на горы, ванна отдельная от душа.
Прекрасная спа-зона, в которую входит внешний бассейн с подогревом, внутренний бассейн, детский бассейн, джакузи, 4 вида саун, несколько релакс-зон, гидромассаж для ног. В спа-зоне есть уголок, где стоят угощения для постояльцев (разные виды напитков, орешки, сухофрукты, свежие фрукты).
Отличные завтраки! Я впервые довольна классическими европейскими завтраками. Большое разнообразие блюд и все очень вкусное!
Дополнительно мы оплачивали ужин, 32€ с человека. На ужине есть возможность сделать заказ на несколько позиций из меню. Не шведский стол.
Так же здесь самый добрый и отзывчивый персонал, который нам встречался в отелях.
Hotel Cristallo, мы влюбились в вас по уши!❤️
Вернемся еще ОБЯЗАТЕЛЬНО!

2021-10-20 • via Nuitee
S
Shay
10
highly recommended
Pros:

We felt sooooo spoiled

2021-10-07 • via Nuitee