Serenity Villa Hotel

Hotels
8 (572 reviews)
28 Ngo Huyen Street , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Basic breakfast options
Dated amenities

Categories

Cleanliness
7
Some reviews mention issues with cleanliness, specifically hair found in towels and bedding.
Service
9
Staff is often described as friendly and helpful, with good support during the stay.
Location
9
Multiple reviews highlight the hotel's great location in the Old Quarter and proximity to local attractions.
Room Quality
8
Rooms are described as spacious and comfortable, but some mention dated furnishings.
Amenities
8
Amenities meet basic needs but are sometimes listed as outdated.
Value for Money
8
Overall good value given the location and room quality.
Food and Beverage
7
Breakfast offerings are frequently described as basic and lacking variety.
Overall Experience
8
Generally positive experiences with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:39

Property Description

Luxurious Accommodation
Serenity Villa Hotel offers affordable luxury accommodation in the heart of Hanoi's downtown area. The spacious and modern rooms, complete with LCD TVs, provide a comfortable retreat for guests to unwind after a day of exploring the city.

Convenient Amenities
Guests can start their day right with a delicious breakfast served daily from 7:00 to 10:00 at the hotel. The free WiFi ensures that guests can stay connected throughout their stay, whether for business or leisure.

Exploration Opportunities
Located within walking distance of Hoan Kiem Lake, Serenity Villa Hotel is the perfect base for guests to explore Hanoi's Old Quarter, architectural wonders, local cuisine, night markets, and shopping spots. Cycling enthusiasts can also enjoy rides around the vibrant neighborhood.

Book your stay at Serenity Villa Hotel now for a memorable experience in Hanoi!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs VND 186437.25 per day.

Location

Guest Reviews

8
Based on 572 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
M
MD OAYES • couple • in
9
Pros:

Excellent location, Good breakfast, Very helpful staff.

2026-03-14 • via Nuitee
T
Tanushree • couple • in
10
2026-03-14 • via Nuitee
T
Thomas • couple • fr
10
Top! Idéalement placé
Pros:

La localisation et le calme

Cons:

Rien

2026-03-10 • via Nuitee
S
Serge • family_with_children • fr
9
2026-03-09 • via Nuitee
G
Greg • couple • th
8
Pleasant and comfortable
Pros:

Clean with comfortable bed, large room and good quiet location in the old quarter of Hanoi, friendly front desk staff

Cons:

Nothing to add

2026-03-09 • via Nuitee
T
teresa ferreira • family_with_children • br
6
Pros:

Localização relativamente boa, quarto espaçoso. Banho bom.

Cons:

Tinha uma barata morta na comida do café da manhã
Travesseiro duro

2026-03-09 • via Nuitee
A
Anne • couple • fr
10
2026-03-07 • via Nuitee
A
Anne • family_with_children • fr
10
2026-03-07 • via Nuitee
M
marc • family_with_children • fr
8
Correct
Pros:

Je pt dej très bien, la chambre très grande, l emplacement

Cons:

Le lit dur, les WC très étroits , une personne d une belle carrure aurait dû mal

2026-03-06 • via Nuitee
진희 • solo_traveller • kr
7
올드 쿼터 지역에서 싸고 넓은 방이 필요하면 이용하세요
Pros:

올드쿼터 지역에 있는 저렴한 숙소... 낡았지만 넓이는 넉넉했고요, 올드쿼터 다른 호텔에 비하여 창문이 크게 있었어요. 최소한의 조식도 괜찮았어요. 저렴한 비용으로 넓게 쉬고 싶은 분들에게 좋아요.

Cons:

방음이 잘 안 되고 낡은 편이었어요.

2026-03-05 • via Nuitee
R
Reinhard • couple • de
9
Pros:

The room and bathroom were very clean.

Cons:

The mattress was a bit sagging and not very comfortable for me.

2026-03-05 • via Nuitee
H
Huy Son • solo_traveller • ch
10
2026-03-04 • via Nuitee
B
Béatrice • couple • fr
8
Un retour à Hanoï ou j’ai pu faire presque tout à pied
Pros:

Bien placé au cœur du Vieux Hanoï
Près du lac de l’Epée reconstituée

2026-03-03 • via Nuitee
S
Sewsurn • family_with_children • mu
7
Pros:

Good breakfast

Cons:

Inside main road, car cannot access hotel

2026-03-02 • via Nuitee
G
Garrote Gómez • couple • es
6
Pros:

Ubicación céntrica, pero en calle tranquila
La recepcionista muy amable.

Cons:

Un poquito anticuado.
El desayuno muy básico.

2026-03-01 • via Nuitee
I
Ilaria • couple • it
4
Un peccato: le foto non rispecchiano la realtà
Pros:

La posizione centrale. Cambio asciugamani quotidiano.

Cons:

La scarsa igiene e la manutenzione inesistente della struttura. Il posto potrebbe essere molto più carino se venissero fatti degli accorgimenti per mantenere in ordine, pulita e manutenuta la struttura. Le tende erano macchiate e piene di muffa. Muffa anche agli angoli della doccia. Gli asciugamani erano puliti, ma le lenzuola non sapevano di fresco e il cuscino aveva odore di umanità. È cose se fosse abbandonata a se stessa. Capisco la semplicità, ma se fosse tenuto potrebbe essere un gioiellino. La zona colazione ha bisogno di accorgimenti.

2026-02-28 • via Nuitee
B
Brient • couple • fr
9
2026-02-27 • via Nuitee
A
Annemarie • couple • nl
6
Pros:

Locatie is goed. De schoonmaakservice was goed en we kregen elke dag nieuw water en schone handdoeken

Cons:

Het ontbijt was karrig ondanks wat andere mensen zeggen hebben we echt veel beter gehad. Zeker gezien de prijsklasse was het ontbijt echt matig. We weten weten waarover we praten als we 6 weken al in Vietnam reizen. De douche/bad in de junior suite is slecht.

2026-02-24 • via Nuitee
Y
Yolanda • solo_traveller • au
10
Excellent
Pros:

The location

Cons:

Nothing

2026-02-24 • via Nuitee
C
clement • couple • fr
7
Pros:

the location

Cons:

the bed

2026-02-24 • via Nuitee