Serenity Villa Hotel

Hotels
8 (621 reviews)
28 Ngo Huyen Street , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Basic breakfast options
Dated amenities

Categories

Cleanliness
7
Some reviews mention issues with cleanliness, specifically hair found in towels and bedding.
Service
9
Staff is often described as friendly and helpful, with good support during the stay.
Location
9
Multiple reviews highlight the hotel's great location in the Old Quarter and proximity to local attractions.
Room Quality
8
Rooms are described as spacious and comfortable, but some mention dated furnishings.
Amenities
8
Amenities meet basic needs but are sometimes listed as outdated.
Value for Money
8
Overall good value given the location and room quality.
Food and Beverage
7
Breakfast offerings are frequently described as basic and lacking variety.
Overall Experience
8
Generally positive experiences with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:39

Property Description

Luxurious Accommodation
Serenity Villa Hotel offers affordable luxury accommodation in the heart of Hanoi's downtown area. The spacious and modern rooms, complete with LCD TVs, provide a comfortable retreat for guests to unwind after a day of exploring the city.

Convenient Amenities
Guests can start their day right with a delicious breakfast served daily from 7:00 to 10:00 at the hotel. The free WiFi ensures that guests can stay connected throughout their stay, whether for business or leisure.

Exploration Opportunities
Located within walking distance of Hoan Kiem Lake, Serenity Villa Hotel is the perfect base for guests to explore Hanoi's Old Quarter, architectural wonders, local cuisine, night markets, and shopping spots. Cycling enthusiasts can also enjoy rides around the vibrant neighborhood.

Book your stay at Serenity Villa Hotel now for a memorable experience in Hanoi!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 8 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs VND 186437.25 per day.

Location

Guest Reviews

8
Based on 621 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
T
Thelma • solo_traveller • au
10
Best location
Pros:

This hotel is a hidden gem and in an alley. I loved the location is top tier with heaps of restaurants, cafes, bars, massage parlours handy. A lot of tourist attractions are within walking distance, the Street Train Cafes were 12 minutes walk, 15 minutes walk to the Opera House, St Joseph Cathedral just less than 5 minutes down the road, 12 minutes to Ngoc Son Temple and the Thang Long Water Puppet Show etc

Cons:

I thought the fridge was broken and not working. I told the reception on day 2 and they brought a cable and powered it up.

2026-04-25 • via Nuitee
D
Dominique • couple • fr
9
Séjour agréable.
Pros:

Idéalement situé dans le centre historique.
Emplacement en fond d'une ruelle favorise le calme.
Chambre spacieuse et correctement équipée.
Personnel aimable.
Bon petit déjeuner.
Excellent prix pour la prestation.

Cons:

Hôtel un peu vieillot mais qui n'impacte en rien le séjour

2026-04-25 • via Nuitee
G
Giunti • solo_traveller • fr
9
Pros:

L'hôtel est très bien placé. Dans le vieux quartier, près du lac et calme car il est situé dans une petite impasse. Le personnel était très serviable. Cet hôtel a été notre point de chute lors de tout nos retours sur Hanoï entre nos différentes visites.

Cons:

Il manque une lampe de chevet dans la chambre.

2026-04-24 • via Nuitee
B
Bożenna • couple • pl
9
2026-04-23 • via Nuitee
L
Liudmila Plotnikova • couple • ru
7
Pros:

Расположена в старом городе

Cons:

Нет подъезда для такси, окна выходят на какие-то задворки. Нет места для курения. Очень скудные завтраки. Захламленные лестницы. Всё старое и разваливающееся, особенно санузел.

2026-04-23 • via Nuitee
C
Chloe • couple • gb
7
2026-04-23 • via Nuitee
C
Céline • solo_traveller • fr
9
2026-04-23 • via Nuitee
C
Camille • couple • au
7
2026-04-22 • via Nuitee
M
MARIE • extended_group • pf
5
Il y a tout pour se restaurer et goûter aux spécialistes dans le quartier
Pros:

Facile d’accès au lieu historique et vieux quartier

2026-04-20 • via Nuitee
P
Paul • solo_traveller • nz
8
Serenity Villa in Paradise
Pros:

Excellent central location, tucked up in a secret alley! Staff were awesome. Nice breakfast included. Would definitely come back!

Cons:

Nothing really.

2026-04-20 • via Nuitee
S
simon • solo_traveller • gb
10
2026-04-19 • via Nuitee
F
Frederic • couple • fr
9
Un emplacement idéal pour visiter Hanoï et calme.
Pros:

La position très centrale dans le vieux Hanoï et calme au fond d’une impasse. La chambre spacieuse et le très grand lit. La disponibilité et la gentillesse du personnel

Cons:

Le petit déjeuner médiocre.

2026-04-18 • via Nuitee
C
Céline • couple • fr
9
Très agréable Hotel pour découvrir Hanoï en toute sérénité !
Pros:

Son emplacement, la propreté et le confort des chambres

2026-04-16 • via Nuitee
I
Isabelle • solo_traveller • fr
10
2026-04-16 • via Nuitee
G
Giunti • solo_traveller • fr
9
2026-04-15 • via Nuitee
V
VINCENT • couple • fr
9
Excellent rapport qualité prix pour cet hôtel idéalement placé
Pros:

Emplacement idéal pour cet hôtel dans le vieux quartier. La chambre et le personnel étaient super, le petit déjeuner excellent. Plus l'étage est élevé, plus la chambre est calme

2026-04-14 • via Nuitee
S
Shaked • couple • il
10
Cons:

לא נקי

2026-04-13 • via Nuitee
G
Gerrit Jan • couple • nl
8
Prima
Pros:

Prima prijs / prestatie

Cons:

Eerste nacht kamer met bad, maar die had ik ook pas last minute geboekt (extra). We werden netjes de volgende dag naar een andere kamer verhuist.

2026-04-12 • via Nuitee
M
Manju • solo_traveller • in
8
Pros:

Not drive in otherwise location good. Breakfast ok. Staff ok.

Cons:

Difficult to locate with luggage

2026-04-12 • via Nuitee
S
Sophie • couple • au
5
2026-04-11 • via Nuitee