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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Bar
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Meeting/banquet facilities
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Packed lunches
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Shared lounge/TV area
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Special diet menus - on request
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Kid meals
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Snack bar
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Kid-friendly buffet
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Outdoor furniture
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Wine/champagne
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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Security alarm
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Key card access
Review Highlights
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Property Description
Historical Charm and Convenient Location
Experience the allure of a 16th-century manor house at Castle Bromwich Hall; Sure Hotel Collection by Best Western. Nestled in picturesque gardens near the M6, just a short drive from vibrant Birmingham.
Original Features and Elegant Rooms
Step back in time and admire the grand staircase and impressive entrance, perfectly blending history with modern comfort. Relax in stylish rooms equipped with flat-screen TVs and coffee-making facilities.
Dining and Entertainment
Indulge in a bar snack at The Lounge Bar or savor a delightful 3-course meal in The Great Hall, offering a taste of luxury within the historic setting. Unwind and enjoy the evening in the inviting atmosphere.
Book now to immerse yourself in history and luxury at Castle Bromwich Hall.
Please note, Rooms are located across 3 buildings - Superior rooms are located in the main house and classic rooms are located in Brewhouse and Dovecote buildings.
The hotel pre-authorizes guests' credit cards on arrival of £1. On Friday and Saturday nights there may be an event or a party with a disco playing till midnight within the hotel. This may result in some noise disturbance. Professional photography, external make up artists or hairdressers are NOT permitted without the wedding or event being hosted on site. This will encore a penalty fee.
A deposit may be required at the property.
Location
Guest Reviews
The location was adequate and very good for the bell free golf course would definitely stay there again but breakfast was disappointing with chipped balls cold plates and food. Chairs were not comfortable in dining area and service was not prompt enough in delivering food but very happy with the room and the foyer service and staff.
There seems to be a lot history to the building, which was not exposed enough for people to read about and to explore
The Jacobean building is stunning. The gardens are beautiful too. The location for us was great.
Our room had been recently renovated so that was very comfortable. It could do with hooks to hang towels in the bathroom.
The service is unbelievably poor, which is ruining a really lovely hotel.
A male staff member checked us in. He was pleasant and informative. We waited for 3 guests to check in before us. Meanwhile, a female staff member also at the reception desk sat appearing to do very little except drink a drink with a straw, which was irritating. She looked up a couple of times with disdain that we were waiting!!
We had a drink before dinner. The bar service was poor - not knowing what nonalcoholic or soft drinks were available.
The bar had no music, so was uncomfortable as people tried to chat quietly.
We ate in the restaurant. No staff were present. We had to return to the bar to ask what we should do. Then I returned again to pick up menus.
A waiter took ages to arrive. After taking our order he returned a few minutes later to check as 'he couldn't remember '!!
The food took about 40mins, considering there were very few guests in the restaurant was slow.
The food was good though.
A single lady had ordered just after us & chased her 'burger' only meal twice. She waited over an hour. Another couple sent one of the dishes back as it was wrong.
Such a shame. The issue is there's no experienced staff to oversee the young staff that seemed to just be trying. Definitely not 4* service!!
Reception staff were excellent.
Untidy corridors looked liked they hadn’t been hoovered in weeks.
Pillows were hard.
Stylowy pokój,wygodne łóżko,smaczne śniadania
W dniach kiedy w obiekcie są imprezy okolicznościowe (wesele)trudno o miejsce parkingowe
Comfortable
Dirty. Old. No professional photography sign in the room suggesting the rooms are booked out for awful uses. Would not recommend to people.
Building, grounds, history, breakfast, staff,
Inconsiderate guests slamming their doors at 7am in the morning ... some of us are on holiday!!!! No fault of the hotel but maybe more reminders for guests are needed
Breakfast was awfull warmed up
Bacon and sausages
That had been lying for Hours under
Metal covers
Breakfast
Really friendly staff. Just refurbed as well
Nothing
Hotel staff unhelpful, hotel shabby and tired, stay constantly disturbed by weddings plus no separate area to escape wedding guests. No room service, no bar music. No one serving behind bar, don’t we wanted a drink we had to go ask in reception. Drinks placed on dirty tray, food wasn’t nice. Just awful stay
La stanza
La camera
Baustelle und in den Zimmern wäre eine Klimaanlage nett gewesen, da es sehr warm war.
The room was extremely clean and the facilities were excellent
Early check in would of been better
Dormire in un castello non capita spesso, molto particolare
Come prima cosa, trovo davvero assurdo che in un hotel di questo livello non ci sia nemmeno un frigorifero in camera. Già questo lascia abbastanza perplessi, ma ciò che trovo ancora più inspiegabile è che non venga fornita neanche una semplice bottiglietta d’acqua. Per il livello della struttura e, soprattutto, per il prezzo pagato, mi sembra davvero inaccettabile.
I letti sono effettivamente molto comodi, ma le dimensioni sono davvero ridotte: sembrano più da una piazza e mezza che da un vero letto matrimoniale, cosa che non mi aspettavo assolutamente da un hotel di questa categoria.
Questa mattina, inoltre, la colazione era molto varia e su questo nulla da dire. Peccato che il latte fosse acido e chiaramente andato a male. Un problema del genere durante la colazione è decisamente grave e non dovrebbe assolutamente verificarsi.
Nel complesso, quindi, l’esperienza è stata piuttosto deludente. Considerando la categoria dell’hotel, i servizi offerti e soprattutto il costo che abbiamo sostenuto, ritengo sinceramente che non valga assolutamente il prezzo pagato. Mi aspettavo molto di più.
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