Castle Bromwich Hall Hotel, BW Signature Collection by Best Western

Hotels
•
Sure Hotel Collection by Best Western
7.9 (2916 reviews)
Chester Road , Birmingham , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Great architecture
Convenient location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
6.65
Mold present in many places and stains on towels, walls, and carpet.
Service
8.65
Some staff were described as helpful and polite, but overall service experience was mixed.
Location
8.65
Great location with convenient parking and beautiful surroundings.
Room Quality
7.65
General comfort was noted, but some rooms lacked character and comfort.
Amenities
8.15
Amenities were generally available and satisfactory, some specific mentions of great jacuzzi.
Value for Money
8.15
Good value for money based on positive dining experiences.
Food and Beverage
7.65
Breakfast was exceptional, but dining service staff were sometimes offstandish.
Overall Experience
7.65
Mixed experiences with highlights in service and ambiance, but significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:57

Property Description

Historical Charm and Convenient Location
Experience the allure of a 16th-century manor house at Castle Bromwich Hall; Sure Hotel Collection by Best Western. Nestled in picturesque gardens near the M6, just a short drive from vibrant Birmingham.

Original Features and Elegant Rooms
Step back in time and admire the grand staircase and impressive entrance, perfectly blending history with modern comfort. Relax in stylish rooms equipped with flat-screen TVs and coffee-making facilities.

Dining and Entertainment
Indulge in a bar snack at The Lounge Bar or savor a delightful 3-course meal in The Great Hall, offering a taste of luxury within the historic setting. Unwind and enjoy the evening in the inviting atmosphere.

Book now to immerse yourself in history and luxury at Castle Bromwich Hall.

Important information:

Please note, Rooms are located across 3 buildings - Superior rooms are located in the main house and classic rooms are located in Brewhouse and Dovecote buildings.
The hotel pre-authorizes guests' credit cards on arrival of £1. On Friday and Saturday nights there may be an event or a party with a disco playing till midnight within the hotel. This may result in some noise disturbance. Professional photography, external make up artists or hairdressers are NOT permitted without the wedding or event being hosted on site. This will encore a penalty fee.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 2916 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 7.65
B
Breda • solo_traveller • gb
4
Okay for convenience but wouldn’t choose it as a destination.
Pros:

It’s a beautiful building with plenty of space indoor and out.

Cons:

The indoor space was dull and seemed poorly cared for. No effort has been made in the interior presentation to match the beauty of the building.
The service staff at meal times were very good.
The reception staff were almost uniformly unwelcoming.

2026-02-14 • via Nuitee
D
David • couple • gb
7
2026-02-14 • via Nuitee
A
Andrew • family_with_children • au
7
2026-02-11 • via Nuitee
S
Steve • solo_traveller • gb
8
Pros:

Stayed in the new Coach House which was excellent. As I visit several times a year - our Offices are at Fort Dunlop - I will recommend to my colleagues

2026-02-11 • via Nuitee
E
Ewa • solo_traveller • gb
7
Pros:

Lovely room and a cozy atmosphere. Lovely management

Cons:

Very rude gentleman at reception gave us the wrong room and tried to gaslight us before saying "it's your lucky day, you have an upgrade". Ruined the experience sadly. This issue was raised to the manager on duty in the morning who handled it very well

2026-02-10 • via Nuitee
K
Katie • couple • gb
8
2026-02-10 • via Nuitee
J
Jason • couple • gb
1
rather sleep in a bustop
Pros:

the old building was nice

Cons:

the room was absolutely filthy

2026-02-09 • via Nuitee
T
Tina • couple • gb
10
Very relaxing with no stress due to perfect stay
Pros:

The staff were very polite and friendly and the food was amazing

Cons:

Nothing everything was perfect

2026-02-09 • via Nuitee
G
Graham • couple • gb
9
Great location and historical building.
Pros:

An excellent older house accommodation with lots of history.
Great location and good food.

Cons:

The bed was uncomfortable

2026-01-31 • via Nuitee
D
David • solo_traveller • gb
10
2026-01-30 • via Nuitee
C
Claudius • solo_traveller • ch
10
The stay in the hotel was excellent
Pros:

Everything excellent in the room

Cons:

N/A

2026-01-29 • via Nuitee
D
Diane • solo_traveller • gb
8
Amazing building, great facilities. Lovely staff
Pros:

The hotel was amazing, as in its age .
It was nice & warm. The room was good.
Breakfast good. Staff friendly, especially the lady on the desk.

2026-01-27 • via Nuitee
C
Carole • couple • gb
10
Sunday lunch was amazing room cost & warm
Pros:

Room was cosy & warm

Cons:

In restaurant & bar area abit cold

2026-01-27 • via Nuitee
L
Lee • couple • gb
8
Pros:

Room was cold as we entered but took a while to heat up overall it was quite pleasant

Cons:

Not much to say we liked everything

2026-01-26 • via Nuitee
M
mark • extended_group • gb
8
Pros:

I have stayed at the hotel many times, the experience is always the same very enjoyable, the rooms are comfy and clean, the staff are always very helpful and friendly.

Cons:

nothing to complain about

2026-01-26 • via Nuitee
M
Malcolm • couple • gb
9
2026-01-26 • via Nuitee
J
JOJO • couple • gb
10
2026-01-25 • via Nuitee
M
Martin • couple • gb
7
Pros:

Staff very helpful and friendly. Food excellent.

Cons:

Couldn’t get hot water from the tap in bathroom to wet shave. Had to turn on shower to get hot water.

2026-01-25 • via Nuitee
R
Review • couple • gb
9
2026-01-25 • via Nuitee
M
Manpreet • couple • gb
10
2026-01-25 • via Nuitee