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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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Face masks for guests available
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historical Charm and Convenient Location
Experience the allure of a 16th-century manor house at Castle Bromwich Hall; Sure Hotel Collection by Best Western. Nestled in picturesque gardens near the M6, just a short drive from vibrant Birmingham.
Original Features and Elegant Rooms
Step back in time and admire the grand staircase and impressive entrance, perfectly blending history with modern comfort. Relax in stylish rooms equipped with flat-screen TVs and coffee-making facilities.
Dining and Entertainment
Indulge in a bar snack at The Lounge Bar or savor a delightful 3-course meal in The Great Hall, offering a taste of luxury within the historic setting. Unwind and enjoy the evening in the inviting atmosphere.
Book now to immerse yourself in history and luxury at Castle Bromwich Hall.
Please note, Rooms are located across 3 buildings - Superior rooms are located in the main house and classic rooms are located in Brewhouse and Dovecote buildings.
The hotel pre-authorizes guests' credit cards on arrival of £1. On Friday and Saturday nights there may be an event or a party with a disco playing till midnight within the hotel. This may result in some noise disturbance. Professional photography, external make up artists or hairdressers are NOT permitted without the wedding or event being hosted on site. This will encore a penalty fee.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for £15 per person per night when using an available cot.
Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Loved the new refurbished rooms. Lots of bins around during Crufts weekend meaning the grounds were lovely and clean
A little disappointed in breakfast. Food took a while to be replenished and would prefer to have a pot of tea.
Good location
A bit tired
The hotel was dog friendly and although I didn't take my own dog, it was lovely to see all the dogs there during crufts weekend. A waiter inadvertently took my food early while i used the bathroom but provided me with a free desert which was lovely. We had a problem with our room and we were moved for our second night into another room with no difficulty.
Unfortunately on our first night stay we didn't sleep very much at all approximately only two hours because there was an electrical buzzing noise outside of our room that was loud enough to keep us awake. We were moved to another room for our second night however this room did not have Wi-Fi and the bathroom was shabby and unclean and the room was just not up to the standard of our previous room.
Wie jedes Jahr🤗 (diesmal das 4.Mal in diesem Hotel❤️) sehr herzlich empfangen u wir haben uns die 5 Tage sehr wohl gefühlt und unsere Hunde ebenfalls🐾🐾
Gibt nichts
Wat een geweldige locatie, prachtig hotel. Onze kamer was ook fantastisch. Bridgeman kamer. De sfeer is heel erg fijn. Het is een Dog Friendly hotel. Overal staat water voor ze, zelfs een bak brokjes bij de receptie. Wij gingen naar de Crufts en er waren heel veel mensen met hun hond. De tuin was ook heel mooi, daar konden de honden heerlijk snuffelen en uitgelaten worden. Ook fijn, je kon de poep kwijt in een grote bak. Daardoor blijft het natuurlijk ook netjes en was er nergens poep te bekennen. Ik zou zo weer terug gaan.
Wij hebben genoten en hebben nergens klachten over.
Lovely grounds,friendly staff,great food and hotel has lots of character
colazione e cena super, ambiente old england stupendo, parcheggio comodo
nulla
Third stay here, always exactly what we need. Lovely grounds, great rooms and friendly staff.
Bedroom well appointed and clean
Food reasonable price, tasty and well presented
grounds are well maintained and clean
parking ample, free and accessible
closeness to NEC
Checkin was disorganised with a number of people with problems which suggests pre arrival calls weren't done - why? surely that's a standard procedure ...
Again - room service was disorganised with wrong menu in room and on website, order was slow - 40 mins for food and drinks forgotten. Pleasant service and food good but ....
Grounds & peace.
Arrival was not expected though booking confirmed by Booking.com. Harassed reception staff eventually told us that room booked & confirmed was not available. Eventually found us a room at the top corridor 314 but we had to share a double bed instead of having two singles in the executive suite. This was not really acceptable but all we could get having travelled from Sussex. Disappointing for £230.Excuses not apologies made. They blamed Booking.com.
Lovely hotel, very dog friendly, great facilities, good food.
Service was slow for dinner
Amazing Castle and gardens 😍Food was also very nice
The room that I’ve got offered is smaller than the normal room that I’ve used to stay in but glad there’s no shower problem this time.
I don’t know what’s the problem with the staff working in the day. There’s this Asian young lady always been having an attitude and ignore customer and always not willing to help.😅
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