Castle Bromwich Hall Hotel, BW Signature Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.9 (3163 reviews)
Chester Road , Birmingham , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great architecture
Convenient location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
6.65
Mold present in many places and stains on towels, walls, and carpet.
Service
8.65
Some staff were described as helpful and polite, but overall service experience was mixed.
Location
8.65
Great location with convenient parking and beautiful surroundings.
Room Quality
7.65
General comfort was noted, but some rooms lacked character and comfort.
Amenities
8.15
Amenities were generally available and satisfactory, some specific mentions of great jacuzzi.
Value for Money
8.15
Good value for money based on positive dining experiences.
Food and Beverage
7.65
Breakfast was exceptional, but dining service staff were sometimes offstandish.
Overall Experience
7.65
Mixed experiences with highlights in service and ambiance, but significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:57

Property Description

Historical Charm and Convenient Location
Experience the allure of a 16th-century manor house at Castle Bromwich Hall; Sure Hotel Collection by Best Western. Nestled in picturesque gardens near the M6, just a short drive from vibrant Birmingham.

Original Features and Elegant Rooms
Step back in time and admire the grand staircase and impressive entrance, perfectly blending history with modern comfort. Relax in stylish rooms equipped with flat-screen TVs and coffee-making facilities.

Dining and Entertainment
Indulge in a bar snack at The Lounge Bar or savor a delightful 3-course meal in The Great Hall, offering a taste of luxury within the historic setting. Unwind and enjoy the evening in the inviting atmosphere.

Book now to immerse yourself in history and luxury at Castle Bromwich Hall.

Important information:

Please note, Rooms are located across 3 buildings - Superior rooms are located in the main house and classic rooms are located in Brewhouse and Dovecote buildings.
The hotel pre-authorizes guests' credit cards on arrival of £1. On Friday and Saturday nights there may be an event or a party with a disco playing till midnight within the hotel. This may result in some noise disturbance. Professional photography, external make up artists or hairdressers are NOT permitted without the wedding or event being hosted on site. This will encore a penalty fee.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3163 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 7.65
D
Dora solo_traveller gb
10
2026-06-06 via Nuitee
N
Nora solo_traveller gb
7
Pros:

The building and the garden are stunning.

Cons:

We were put in a room that
is made for older people. There was a chair in the shower with a plastic curtain and the shower smelled thick and moldy.. I wasn't sure this room was for us on the card and what the receptionist said was different. When I went back to ask if this was for us he said yes. When I turned around he was swearing.Im not sure at me or he was on the call but it was weird

2026-06-06 via Nuitee
K
Kasoulka solo_traveller gb
9
2026-06-06 via Nuitee
W
Willi solo_traveller de
9
2026-06-06 via Nuitee
P
Philip couple es
7
Would we go back? No
Pros:

Location was good, but on the flight path to BHX airport.
Housekeeping was very good.

Cons:

The plane noise would not have been a problem if we hadn't been woken up by delivery/collection vans from 5.30am.
There was a smoking area by our room which was not a proper until you got a few people gathered to smoke and talk very loudly.
Signs into and around the property could be better.
The room looked excellent when we arrived but looking around there was damaged to the furniture & damaged tiles in the bathroom..
We had a double room which only had 1 comfortable chair and an office chair. The room was big enough foe 2 nice chairs or a small sofa.

2026-06-05 via Nuitee
T
Tim solo_traveller gb
7
Cons:

No Gym

2026-06-05 via Nuitee
M
MARK solo_traveller gb
10
2026-06-04 via Nuitee
L
Laurent solo_traveller fr
5
Milieu de gamme
Pros:

Belle demeure

Cons:

Prestations insuffisantes :
Vue sur parking
Pas de vraie cafetière (café lyophilisé)
Petit déjeuner standard

2026-06-04 via Nuitee
W
Wendy couple gb
7
Disappointed and felt fobbed off
Pros:

Lovely grounds

Cons:

Bedding was dirty on arrival - tried to say it was cleaning fluid on duvet - cover was clean but visible signs of blood on duvet - they did move rooms but to a first floor one with no balcony and no jacuzzi Beth tub

2026-06-04 via Nuitee
H
Harris couple gb
8
2026-06-04 via Nuitee
B
Barry solo_traveller gb
10
2026-06-04 via Nuitee
J
Joe couple gb
8
Picturesque Hotel with on site parking and breakfast
Pros:

Beautiful hotel.
Safe parking.
Breakfast available on site

Cons:

This time around we were put in the Braford Room. There were no lifts to this room and the signage to the room were non existent. We got down to breakfast at 9am, half the options were gone and not replaced. The hotel is still our favourite in Birmingham so it still gets an overall thumbs up. It was a room booked for 2 people so not sure why one set of towels were hidden in the wardrobe.

2026-06-03 via Nuitee
K
Kurl family_with_children gb
2
2026-06-02 via Nuitee
H
Helen solo_traveller gb
9
Lovely overnight stay
Pros:

Gorgeous hotel in beautiful grounds, very historic. Staff friendly, room clean with good shower.

Cons:

No lift, a king/ queen bed would have been more comfortable

2026-06-02 via Nuitee
S
Stella couple au
2
We would choose other hotels if possible next time.
Pros:

THe building, location

Cons:

We travelled around UK and stayed in many hotels to compare:
Wifi didn’t work nor connected most of the time, cannot reconnect.
We got the top most room, while the weather is hot, no air con, and the roof is low/angled in the main bedroom and bathroom that we keep hitting our heads accidentally on the roof, sometimes hard.
The sink is blocked, we called reception to try to fix it but nothing was done.
The toilet rolls didnt get top up when they making up the room, we had to call reception for additional toilet rolls didnt.

2026-06-02 via Nuitee
B
Braithwaite couple gb
7
2026-06-01 via Nuitee
N
Nina couple gb
5
2026-06-01 via Nuitee
N
Nina couple gb
5
2026-06-01 via Nuitee
I
Ingham solo_traveller gb
9
Food good enough to forgo a lie In
Pros:

I was one of the most civilised places I have ever stayed. The staff were attentive and curious. The breakfast spread was good enough for me to forgo a lie in the morning after the convention (high prase indeed.

2026-06-01 via Nuitee
J
Jon couple gb
8
Great place near the NEC
Pros:

Breakfast was good

Cons:

No air conditioning and was hot in the room, bed was a little soft, noise from airport and guests from two weddings until late.

2026-06-01 via Nuitee