Castle Bromwich Hall Hotel, BW Signature Collection by Best Western

Hotels
Sure Hotel Collection by Best Western
7.9 (3243 reviews)
Chester Road , Birmingham , gb

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Helpful staff
Great architecture
Convenient location
Cons:
Poor cleanliness
Inconsistent service

Categories

Cleanliness
6.65
Mold present in many places and stains on towels, walls, and carpet.
Service
8.65
Some staff were described as helpful and polite, but overall service experience was mixed.
Location
8.65
Great location with convenient parking and beautiful surroundings.
Room Quality
7.65
General comfort was noted, but some rooms lacked character and comfort.
Amenities
8.15
Amenities were generally available and satisfactory, some specific mentions of great jacuzzi.
Value for Money
8.15
Good value for money based on positive dining experiences.
Food and Beverage
7.65
Breakfast was exceptional, but dining service staff were sometimes offstandish.
Overall Experience
7.65
Mixed experiences with highlights in service and ambiance, but significant issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:57

Property Description

Historical Charm and Convenient Location
Experience the allure of a 16th-century manor house at Castle Bromwich Hall; Sure Hotel Collection by Best Western. Nestled in picturesque gardens near the M6, just a short drive from vibrant Birmingham.

Original Features and Elegant Rooms
Step back in time and admire the grand staircase and impressive entrance, perfectly blending history with modern comfort. Relax in stylish rooms equipped with flat-screen TVs and coffee-making facilities.

Dining and Entertainment
Indulge in a bar snack at The Lounge Bar or savor a delightful 3-course meal in The Great Hall, offering a taste of luxury within the historic setting. Unwind and enjoy the evening in the inviting atmosphere.

Book now to immerse yourself in history and luxury at Castle Bromwich Hall.

Important information:

Please note, Rooms are located across 3 buildings - Superior rooms are located in the main house and classic rooms are located in Brewhouse and Dovecote buildings.
The hotel pre-authorizes guests' credit cards on arrival of £1. On Friday and Saturday nights there may be an event or a party with a disco playing till midnight within the hotel. This may result in some noise disturbance. Professional photography, external make up artists or hairdressers are NOT permitted without the wedding or event being hosted on site. This will encore a penalty fee.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an available cot.
    Children up to and including 12 years old stay for £20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 3243 reviews
Cleanliness: 6.65
Service: 8.65
Location: 8.65
Room Quality: 7.65
Amenities: 8.15
Value for Money: 8.15
Food and Beverage: 7.65
Overall Experience: 7.65
M
mucker solo_traveller gb
9
Pros:

Staff , location, breakfast.

Cons:

The hotel is a little tired in places but Was built in the 1500"s, we had extreme heat and the rooms do not come air conditioning, but where supplied with vans.. needs a little tlc

2026-06-27 via Nuitee
G
Guzanfar solo_traveller gb
8
2026-06-27 via Nuitee
A
anna solo_traveller gb
9
2026-06-27 via Nuitee
A
Alma solo_traveller se
7
2026-06-27 via Nuitee
P
Phipps solo_traveller gb
7
2026-06-26 via Nuitee
K
Kathleen couple gb
10
Lovely historic hotel in a good location.
Pros:

Comfortable room, good buffet breakfast. The hotel has an old fashioned historical feel, which we like, and is set in lovely grounds.

Cons:

Only small niggle was that a comfy chair in the room would have been nice. There was only a dining-type chair at the desk.

2026-06-26 via Nuitee
E
Enrico extended_group gb
9
2026-06-26 via Nuitee
M
Marie et Pascal solo_traveller fr
8
2026-06-25 via Nuitee
C
Carol couple gb
8
Pros:

The quality of the cooked breakfast was excellent. The first morning however one or two items had not been replenished which was a shame.

2026-06-25 via Nuitee
A
Alastair solo_traveller gb
9
Very nice
Pros:

Clean, well organised, friendly staff, easy place to find, parking good

Cons:

Drinks are a bit expensive

2026-06-24 via Nuitee
M
Maria solo_traveller gb
5
Pros:

We stayed for a wedding and it us a lovely location for this although the gardens need some attention

Cons:

We booked a superior room and although our room was exceptionally clean, it was not superior. Toiletries were already used no air con, coffee and tea facilities poor.
The gardens could be beautiful with a bit of attention

2026-06-24 via Nuitee
D
David couple gb
3
Overall, not a bad stay with staff generally quite attentive. ONE MAJOR ISSUE!! My complaint follows
Pros:

Breakfast: Over cooked eggs but loved the bacon (even swimming in fat) and delicious sausages. Room clean, bright and cheerful. Bed was fine.

Cons:

As with the bacon, eggs were ALL saturated in fat, over cooked and hard. A good variety of other cereals etc, Tables should be cleaned after previous persons had eaten. Some tables had solidified , previous days food on surface.

2026-06-24 via Nuitee
R
rebecca solo_traveller gb
8
Really interesting and beautiful setting. Excellent, friendly staff and good food.
Pros:

An amazing building with wonderful gardens and a real historical interest. It's like a mirage, as its right in the middle of a built up area. The room was super clean and comfortable, the breakfast was good but a little underwhelming for me as I'm a veggie and there wasn't any oat milk or good veggie alternatives to the bacon/sausage scenario! Lovely staff though and much more interesting than a travel lodge or basic hotel but with similar pricing. Go! It has to be seen to be believed!

Cons:

Could have been a few more vegetarian options on the food menus but nevertheless the mushroom and halloumi burger i had was really delicious.

2026-06-24 via Nuitee
J
Jim solo_traveller gb
7
Pros:

Staff grounds food

Cons:

Fire alarm sounding

2026-06-23 via Nuitee
E
Emma solo_traveller gb
10
2026-06-23 via Nuitee
S
Steven solo_traveller gb
10
2026-06-22 via Nuitee
G
gerardo solo_traveller it
10
2026-06-22 via Nuitee
J
Jaya couple nl
7
Perfect for our needs: a comfortable place close to the airport to wind down before heading home.
Pros:

The food was absolutely out of this world. Both dinner and lunch were truly incredible, generous, and full of flavour. The room was very comfortable as well. There was no air conditioning, but overall this did not affect my stay too much. I also did not mind the airplane noise as much as I expected.

Cons:

While some interactions with staff were perfectly fine, the check-in and check-out experience did not feel very welcoming. The person assisting us seemed very process-oriented rather than guest-experience-oriented. There was little personal warmth or interest, such as asking how we were or whether we had enjoyed our stay. Instead, the interaction felt mostly transactional, focused on questions like which room we had booked and whether we needed a VAT receipt.

I also noticed some details that made the front desk feel less professional than expected, such as staff using their phones on the work floor and personal clothing or bags being visible behind the check-in desk. For a 3 or 4-star hotel experience, I would have expected a warmer and more polished service approach.

2026-06-22 via Nuitee
K
Krzysztof solo_traveller pl
10
2026-06-22 via Nuitee
M
maria solo_traveller gb
10
Pros:

Comfortable, clean room in a beautiful setting

Cons:

Some form of air conditioning or a room fan would have been beneficial

2026-06-21 via Nuitee