Hotel Puerta de la Santa

Hotels
8.6 (1941 reviews)
Empedrada, 1 , Avila , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Noise issues from outside
Minor room issues
Poor internet connection

Categories

Cleanliness
8.4
Clean and comfortable rooms mentioned in several reviews, but some comments about specific issues like room temperature.
Service
9
Many positive remarks about staff friendliness and helpfulness across multiple reviews.
Location
9
Repeated positive mentions about the hotel's location being close to attractions and easy to access.
Room Quality
8.2
General comfort and cleanliness noted, but some issues with noise and room amenities.
Amenities
8.5
Amenities were adequate, but minor complaints about specific items like TV size were noted.
Value for Money
8.5
No specific comments, but a general sense of satisfaction with the pricing given the location and service.
Food and Beverage
8.5
No specific mentions in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
8.7
Overall positive experience expressed in most reviews, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 10:07

Property Description

Historic Location and Scenic Views

Located just 20 meters from the historic Puerta de la Santa, Hotel Puerta de la Santa offers captivating views of the Amblés Valley, city walls, and Gredos Mountains.

Comfortable Rooms and Authentic Cuisine

Indulge in a personalized experience with a pillow menu and modern amenities in each room. Unwind at the hotel's cafe with delicious tapas and traditional Ávila dishes.

Convenient Amenities and Nearby Attractions

Benefit from free on-site parking for motorcycles and easy access to a public car park. Explore the nearby Rastro Park, Santa Teresa de Jesus Convent, and Lienzo Norte Exhibition Centre.

Experience the charm of Ávila at Hotel Puerta de la Santa. Book your stay now for a memorable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 1941 reviews
Cleanliness: 8.4
Service: 9
Location: 9
Room Quality: 8.2
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8.5
Overall Experience: 8.7
A
Anna • solo_traveller • it
10
2026-05-16 • via Nuitee
E
eduardo • couple • es
8
2026-05-16 • via Nuitee
D
Darlyn • couple • es
10
Todo excelente
Pros:

Ubicación inmejorable, todo impecable y cómodo, el chico que nos atendió al llegar fue súper amable.

Cons:

Nada negativo

2026-05-15 • via Nuitee
P
Patricia • couple • es
10
HABITACION IMPOLUTA, atención y ubicación excelente
Pros:

TODO

Cons:

NADA

2026-05-15 • via Nuitee
J
Jonatan1519 • couple • es
8
2026-05-15 • via Nuitee
S
Susana • solo_traveller • es
9
2026-05-13 • via Nuitee
F
Francisco • couple • es
9
BUENA UBICACION, PRECIO ATENCION Y LIMPIEZA
2026-05-13 • via Nuitee
A
Anita Cardoso • solo_traveller • br
9
Pros:

Na porta do centro histórico

2026-05-13 • via Nuitee
M
Morante • solo_traveller • es
8
2026-05-12 • via Nuitee
G
Gloria • couple • es
9
Si vuelvo a Ávila me alojaré de nuevo en este hotel
Pros:

Limpieza,ubicación y amabilidad del personal

Cons:

Por poner algo ,que no tiene ascensor

2026-05-12 • via Nuitee
D
delgado medina • solo_traveller • es
8
buena en general
Pros:

ubicacion buena,aparcamiento lo normal depende de las fechas, restaurante no pude comer cuando llegue estaba cerrado.

Cons:

Que la habitación estaba a ras de suelo de una entrada de parking público y a partir de las 6:30 se acabó el descanso, pero eso no es culpa del hotel.

2026-05-11 • via Nuitee
J
Jesus • couple • es
9
2026-05-11 • via Nuitee
X
XUÁNTICO • solo_traveller • es
10
2026-05-11 • via Nuitee
S
Sandra • solo_traveller • es
10
2026-05-10 • via Nuitee
J
José Luis • solo_traveller • es
8
Pros:

Al costat de la muralla, 2 minuts al centre, però lloc tranquil i gens sorollós. Personal atent i servicial, la seua coca de taronja de primera!

Cons:

Res.

2026-05-10 • via Nuitee
P
pafil • solo_traveller • it
10
2026-05-09 • via Nuitee
N
Nigel • couple • gb
10
Perfect location and friendly helpful staff.
Pros:

Fantastic hotel adjacent to the walls, making the city easily accessible. The staff were extremely helpful, the breakfast was perfect. We easily parked in the street outside but additional parking was metres away. Would definitely recommend this hotel.

2026-05-08 • via Nuitee
A
Agustina • solo_traveller • es
10
Pros:

La ubicación

2026-05-07 • via Nuitee
F
Frances • extended_group • gb
9
Wonderful location with clean comfortable rooms, helpful staff and good simple breakfast
Pros:

Wonderful location, clean comfortable rooms, helpful staff and good simple breakfast

2026-05-07 • via Nuitee
E
Edelmiro • couple • es
8
2026-05-06 • via Nuitee