Grosvenor Hotel Rugby

Hotels
5.2 (1151 reviews)
81/87 Clifton Road , Rugby , GB
+44 1788 535686

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Non-smoking throughout
Private parking
Accessible parking
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
3.88
Multiple comments about cleanliness issues, with mentions of dirty rooms and unpleasant odors.
Service
6.35
Generally positive comments about staff being friendly and helpful.
Location
6.89
Rated positively for central location, convenient for accessing the town and shops.
Room Quality
3.84
Comments indicate issues with room quality, such as uncomfortable beds and dated decor.
Amenities
4.87
Mixed reviews on amenities; some liked key offerings while others noted deficiencies.
Value for Money
5.83
Identified as good value for money in some reviews, but could improve concerning cleanliness.
Food and Beverage
4.88
Limited feedback on food and beverage, average representation.
Overall Experience
5.05
Overall experience varied with notable highs and lows reflected in individual sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:54

Property Description

Central Location and Convenient Access

Located just 800 metres from Rugby's centre and rail station, The Grosvenor offers easy access to the city's main attractions and transportation hubs. Situated a short drive from the M6 motorway, exploring the surrounding areas is a breeze.

Charming Rooms with Modern Amenities

Individually decorated rooms at The Grosvenor Hotel Rugby provide a cozy and unique stay experience. Enjoy the convenience of free WiFi, private bathrooms with complimentary toiletries, and in-room tea/coffee-making facilities.

Relaxing Bar and Dining Options

Unwind at the hotel's bar with a selection of alcoholic beverages, tea/coffee, and delicious afternoon tea options available with pre-booking. Catch live sports on Sky Sports while enjoying your favorite drink.

Book your stay at The Grosvenor Hotel Rugby for a delightful blend of comfort and convenience.

Important information:

Continental breakfast is available at a surcharge of GBP 5.95, and full English breakfast is GBP 9.95. Breakfast should be booked upon arrival, at reception.

Guests should inform the property if they require an extra bed. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Please note your card will be preauthorised at the time of booking

Please note that the property will require to see the guest's photo ID at the time of check-in.

Pets can only be accommodated with prior approval from the property owners before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

5.2
Based on 1151 reviews
Cleanliness: 3.88
Service: 6.35
Location: 6.89
Room Quality: 3.84
Amenities: 4.87
Value for Money: 5.83
Food and Beverage: 4.88
Overall Experience: 5.05
S
Scott • couple • gb
1
2026-10-23 • via Nuitee
S
Scott • couple • gb
1
Pros:

Nice girl on reception

Cons:

Bed stinks. It’s not clean. Good location but really old and run down to the ground.

2026-10-23 • via Nuitee
C
Chantelle • family_with_children • gb
1
Avoid if you can!
Pros:

Nothing!

Cons:

Had to leave and refused a refund by the hotel, the room was absolutely freezing no heating at all , damp rotten windows, old wires and plugs hanging in different places, toilet was hanging off the wall. No quilt on the bed just sheets. Overflowing bins, bed smells.

2026-10-23 • via Nuitee
P
Power • solo_traveller • gb
1
Pros:

The bed was ok but we had to change rooms because the room was frewzing no heating on we changed rooms the wimdow was open and the room was freezing and also the corridor stank of amoke

2026-10-22 • via Nuitee
T
Tebbitt • solo_traveller • gb
9
2026-10-22 • via Nuitee
G
GEBLER • couple • gb
5
Pros:

Staff was very friendly and professional

Cons:

Broken furniture, the room not too clean, hanging broken lamps above the bed, cold inside the room.

2026-10-22 • via Nuitee
M
Marc • solo_traveller • gb
2
Cheap, but you'd be better off in a travelodge
Pros:

Cheap

Cons:

Bed was awful, moved room due to poor quality in 1st one. My bed headboard fell off in sleep as wasn't attached to wall. Told staff, they didnt care.

2026-10-21 • via Nuitee
N
Neil • solo_traveller • gb
3
Pros:

Nothing

Cons:

Dated scruffy not worth the money 25 a night at best.

2026-10-20 • via Nuitee
J
James • solo_traveller • gb
1
Beware
Pros:

The adjoining Italian restaurant

Cons:

Room had no TV, no towels, window blind was off the wall and lying on floor, ceiling light had 3 pendants , only one worked. To be fair , I was given better room, with a TV , but no remote. Bed was uncomfortable, never stay there again

2026-10-19 • via Nuitee
K
Kamil • solo_traveller • gb
1
Pros:

N/A

2026-10-19 • via Nuitee
K
Kamil • solo_traveller • gb
5
2026-10-18 • via Nuitee
J
Jonathan • solo_traveller • gb
1
Very Dirty Bedding
Cons:

Avoid!
This place of foul!

This is a picture or two of the bedsheet, faeces, not ironed - but poo was my man in concern obviously.

They declined my refund request - they clearly think that’s ok where they live! Not here sunshine!

2026-10-17 • via Nuitee
P
Pedro • couple • es
5
Pros:

Que tuviera calefactor

2026-10-15 • via Nuitee
P
Pedro • couple • es
4
Cons:

El frío de la habitación

2026-10-15 • via Nuitee
R
Ranvere • solo_traveller • gb
5
2026-10-15 • via Nuitee
M
Madina • couple • gb
1
The bed is in very bad condition. Until morning, I felt as though I were sleeping on a spring mattre
Pros:

I would like to ask the administration to provide us with a nice, comfortable room with a sofa by the time we arrive next week.

Cons:

This is room number 19; it is in terrible condition.

2026-10-14 • via Nuitee
A
Abbigail • solo_traveller • gb
5
Overnight stay
Pros:

I like the location,the bed was comfortable and clean ,so was the room ,staff who served me at reception was friendly and polite,very patient with my autism

Cons:

The shower was too high for me to step into and there was no TV remote with the TV plus the bathroom floor was wet when I went in the hotel room so I could've slipped over ,which was quickly remedied by my mopping it up with the towel so overall a pleasant stay

2026-10-14 • via Nuitee
W
William • couple • gb
10
2026-10-13 • via Nuitee
G
Graham • solo_traveller • gb
3
2026-10-13 • via Nuitee
A
Anderton • solo_traveller • gb
2
Try to increase your budget for a better hotel.
Pros:

The hotel has so much opportunity to be a nice one even with the smallest tender love and care. The toilet and bathroom appeared to be clean, that is the only nice thing I can say.

Cons:

Broken, old, white walls, dirty carpet, basic locks, issues with wifi (had to change room) Sorry, I will not go there again.

2026-10-11 • via Nuitee