Grosvenor Hotel Rugby

Hotels
5.2 (1102 reviews)
81/87 Clifton Road , Rugby , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Luggage storage
Non-smoking throughout
Private parking
Accessible parking
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Cons:
Cleanliness issues
Uncomfortable beds

Categories

Cleanliness
3.88
Multiple comments about cleanliness issues, with mentions of dirty rooms and unpleasant odors.
Service
6.35
Generally positive comments about staff being friendly and helpful.
Location
6.89
Rated positively for central location, convenient for accessing the town and shops.
Room Quality
3.84
Comments indicate issues with room quality, such as uncomfortable beds and dated decor.
Amenities
4.87
Mixed reviews on amenities; some liked key offerings while others noted deficiencies.
Value for Money
5.83
Identified as good value for money in some reviews, but could improve concerning cleanliness.
Food and Beverage
4.88
Limited feedback on food and beverage, average representation.
Overall Experience
5.05
Overall experience varied with notable highs and lows reflected in individual sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:54

Property Description

Central Location and Convenient Access

Located just 800 metres from Rugby's centre and rail station, The Grosvenor offers easy access to the city's main attractions and transportation hubs. Situated a short drive from the M6 motorway, exploring the surrounding areas is a breeze.

Charming Rooms with Modern Amenities

Individually decorated rooms at The Grosvenor Hotel Rugby provide a cozy and unique stay experience. Enjoy the convenience of free WiFi, private bathrooms with complimentary toiletries, and in-room tea/coffee-making facilities.

Relaxing Bar and Dining Options

Unwind at the hotel's bar with a selection of alcoholic beverages, tea/coffee, and delicious afternoon tea options available with pre-booking. Catch live sports on Sky Sports while enjoying your favorite drink.

Book your stay at The Grosvenor Hotel Rugby for a delightful blend of comfort and convenience.

Important information:

Continental breakfast is available at a surcharge of GBP 5.95, and full English breakfast is GBP 9.95. Breakfast should be booked upon arrival, at reception.

Guests should inform the property if they require an extra bed. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Please note your card will be preauthorised at the time of booking

Please note that the property will require to see the guest's photo ID at the time of check-in.

Pets can only be accommodated with prior approval from the property owners before arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.2
Based on 1102 reviews
Cleanliness: 3.88
Service: 6.35
Location: 6.89
Room Quality: 3.84
Amenities: 4.87
Value for Money: 5.83
Food and Beverage: 4.88
Overall Experience: 5.05
S
Serenna-jade couple gb
9
2026-07-26 via Nuitee
R
Rafael couple gb
10
2026-07-25 via Nuitee
P
Paul McKenzie solo_traveller gb
1
2026-07-25 via Nuitee
S
Sahil couple gb
1
2026-07-24 via Nuitee
P
Pallett solo_traveller gb
7
Decent value
Pros:

Really comfy bed, low price

Cons:

2 plug sockets in room non functional, bathroom floor tiles in poor condition

2026-07-23 via Nuitee
R
Rodica Emanuela Petrache family_with_children ro
7
2026-07-22 via Nuitee
P
Paula couple gb
1
shockin
Pros:

leaving

Cons:

arriving

2026-07-22 via Nuitee
R
Ryan extended_group gb
6
Good value for money.
Pros:

Not the Ritz! But good value for money

2026-07-19 via Nuitee
N
Ngo In couple gb
10
Pros:

Great location and lovely decor

2026-07-17 via Nuitee
M
Miriam solo_traveller gb
1
No good, we needed to find a different accommodation
Pros:

Nice from outside

Cons:

Silicone in the bath tub, limescale in the toilet, two mattresses stacked on each other on the single bed, strong smell of cannabis

2026-07-16 via Nuitee
K
Kyle solo_traveller gb
3
2026-07-15 via Nuitee
D
David solo_traveller gb
2
Pros:

Nothing much. Shower worked well.

Cons:

No one on duty in reception ( anyone could walk in), no WiFi, smell of smoke in corridor, unclean room (pretty grotty), TV didn't work properly, rock hard mattress. This was June& the radiator was constantly on & you couldn't turn it off.

2026-07-15 via Nuitee
C
Cynthia solo_traveller gb
1
Very poor expectation
Pros:

Very poor hotel and 0 facilities….
I was sweating 😥
Very poor customer service
Zero percent clean

Cons:

Nothing

2026-07-14 via Nuitee
I
Ian solo_traveller gb
1
2026-07-12 via Nuitee
D
Daniel solo_traveller gb
8
2026-07-12 via Nuitee
D
Daniel extended_group gb
1
Basic to the point of being a homeless unit. Staff were nice and friendly but not able to be helpful.
Pros:

Location was practical. Ample parking. Staff were friendly.

Cons:

A twin room was requested but I ended up having to share a small double bed with my 80-year-old father. The bed base was broken and the mattress was weak and soft to the point of feeling every spring in my back. No other room was available. We ended up having to buy airbeds to sleep on for the rest of the stay.
Only on waking after our first night, did I notice that only one towel and cup had been provided. I went to Reception and rang the bell but no staff arrived. We ended up having to share a towel.
The room door was not secure, it could be opened with the slightest pressure. The single Yale lock had clearly been forced previously and the door frame was split. We had to take all valuables with us every time he left the room.

2026-07-09 via Nuitee
P
Paul couple gb
7
2026-07-08 via Nuitee
T
Thuraisingam solo_traveller gb
1
2026-07-07 via Nuitee
J
John Smith solo_traveller gb
7
Another pleasant stay
Pros:

For an Formula One weekend the cost was unbelievable. I've stopped here before and knew what to expect, it didn't disappoint.

Parking tight but manageable, room clean, plenty of pressure from the shower and bed was comfortable enough.

What more do you need?

Cons:

Set your expectations to the price point. This is not a luxury hotel.

No air-conditioning, but an old hotel in a rare British heatwave, you just do what you can.

2026-07-07 via Nuitee
J
John solo_traveller gb
1
Don't stay here.
Pros:

Awful.

Cons:

Nothing.

2026-07-06 via Nuitee