Palms Ponta Verde by Tropicalis

Hotels
8.9 (711 reviews)
Engenheiro Mario de Gusmao, 1259 - Ponta Verde , Maceió , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Variety in food
Cons:
Cleanliness issues
Limited towel availability

Categories

Cleanliness
7.86
Concerns about cleanliness mentioned, with reports of dirty rooms and insufficient cleaning.
Service
9.83
Overall positive feedback on service, with many mentions of attentive and friendly staff.
Location
9.37
Frequent mentions of great location, easily accessible and near the beach.
Room Quality
8.32
Some comments on rooms being basic and not matching the photos, but generally comfortable.
Amenities
8.35
Good amenities mentioned, but some issues with the availability of certain items like towels.
Value for Money
8.81
Perceived good value for the price, though some felt certain aspects could be better.
Food and Beverage
9.36
Positive feedback on breakfast variety and quality, with some unique offerings.
Overall Experience
9.33
Overall positive experiences shared, with most guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:55

Property Description

Panoramic Beach Views from Rooftop Pool
Enjoy stunning views of Ponta Verde Beach from our rooftop pool and sun terrace. Relax and unwind while taking in the beauty of the coastline.

Comfortable and Stylish Rooms
Experience comfort and style in our bright, tropical-themed rooms. With amenities like air conditioning, cable TV, and queen-size beds, your stay will be both relaxing and enjoyable.

Delicious Dining Options and Free Wi-Fi
Indulge in a daily breakfast buffet featuring tropical fruits and regional seafood dishes at our restaurant. Stay connected with free Wi-Fi throughout the hotel.

Book your stay at Tropicalis Hotel now to experience the perfect blend of beachside relaxation and modern amenities.

Important information:

Please note that the name indicated on the reservation must be the same as the name of the credit card holder. Therefore, for security reasons we do not accept payments using third-party cards. We will be charging in accordance with your reservation policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 711 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.33
M
Maria José • extended_group • ar
10
Exelente estadía
Pros:

Nuestra estadía fue realmente muy buena !!
Desde el momento del check-in nos hicieron sentir bienvenidos, con una atención cordial y profesional. La habitación era cómoda, limpia y muy bien equipada, ideal para descansar.
Destacamos especialmente la amabilidad del personal, siempre dispuesto a ayudar y brindar recomendaciones. Las instalaciones están muy bien cuidadas y el ambiente del hotel es tranquilo y agradable.
Sin dudas volveríamos a elegir este hotel y lo recomendamos para quienes buscan una experiencia confortable y de calidad.

Cons:

Nada

2026-02-26 • via Nuitee
N
Normando • solo_traveller • br
10
Pros:

Atendimento

2026-02-25 • via Nuitee
A
ALERAPO • extended_group • ar
10
Pros:

Ubicación, desayuno, amabilidad del personal.

Cons:

Los cuartos tamaño reducido, pero es entendible que la hoteleria en Maceió es un tanto anticuada.

2026-02-22 • via Nuitee
J
jeffrey • couple • us
10
The hotel met my expectations with cleanliness, bed comfort and breakfast. Location was very convenient.
Pros:

The property was clean and had all the amenities you needed.

2026-01-29 • via Nuitee
E
Edson • family_with_children • br
9
2026-01-28 • via Nuitee
J
jose olino • couple • br
10
2026-01-27 • via Nuitee
L
Livia • couple • br
9
Boa
Pros:

Gostei

Cons:

Nada

2026-01-26 • via Nuitee
N
Normando • solo_traveller • br
10
2026-01-23 • via Nuitee
M
MYCKEL • family_with_children • br
8
Bom hotel, cama, café da manhã realmente muito bom, precisa de atenção com banheiro e conforto.
Pros:

Café da manhã muito bom, muitas opções de salgados e doces, bebidas, frutas, realmente muito bom!!!

Cons:

Box do banheiro é muito apertado, embaixo do chuveiro você mal consegue se movimentar sem bater na coluna da parede ou no vidro do box. O chuveiro era péssimo, metade dos furos não saia água e a outra metade o jato d'água tinha direções variadas. Não tem um suporte "varal" para colocar roupas molhadas da praia, tem que ficar improvisando. E poderiam dispor mais suportes de apoio para malas, tem apenas um e colocar no chão. Estacionamento é muito apertado para manobrar se estiver cheio, para entrar é bem apertado e é uma descida que precisa tomar cuidado para não bater a frente do carro no chão.

2026-01-20 • via Nuitee
R
Rosane • couple • br
8
2026-01-19 • via Nuitee
N
Narggilla Nathasha • couple • br
10
2026-01-19 • via Nuitee
J
João Carlos • couple • br
9
Pros:

Ótimo café da amanhã é prima localização.

Cons:

Melhorar a qualidade do Wi-Fi no quinto andar. Maioria das vezes tivemos q usar dados móveis.

2026-01-19 • via Nuitee
S
Selmo Cicero da Silva • couple • br
10
Excelente esse profissionais a equipe que faz esse hotel
Pros:

Tudo

2026-01-19 • via Nuitee
M
marcela • couple • br
8
2026-01-19 • via Nuitee
M
Maíra • family_with_children • br
7
Pros:

Café da manhã!

Cons:

Quarto pequeno pra 2 adultos e 2 crianças.
Limpeza não estava boa

2026-01-16 • via Nuitee
C
Carlos Daniel • solo_traveller • br
9
2026-01-15 • via Nuitee
R
REVZERENATO • extended_group • br
9
Pros:

Localização, café da manhã e tratamento da maior parte dos funcionários.

Cons:

Estacionamento é muito ruim, apertado e com poucas vagas. O tratamento da funcionária na área da piscina não gostei. Fui apenas uma vez por causa disso. Além de que a piscina não agrada, tem apenas 90cm de profundidade.

2026-01-15 • via Nuitee
A
ALICE • family_with_children • br
9
ótima!
Pros:

das camas

Cons:

banheiro, poderia ser melhor

2026-01-13 • via Nuitee
T
Tayná • family_with_children • us
9
Pros:

The location is what I like the most

Cons:

We only stayed one night, I don't have complains

2026-01-12 • via Nuitee
E
Everton Rebertt • family_with_children • br
8
2026-01-11 • via Nuitee