Palms Ponta Verde by Tropicalis

Hotels
8.9 (739 reviews)
Engenheiro Mario de Gusmao, 1259 - Ponta Verde , Maceió , br

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Variety in food
Cons:
Cleanliness issues
Limited towel availability

Categories

Cleanliness
7.86
Concerns about cleanliness mentioned, with reports of dirty rooms and insufficient cleaning.
Service
9.83
Overall positive feedback on service, with many mentions of attentive and friendly staff.
Location
9.37
Frequent mentions of great location, easily accessible and near the beach.
Room Quality
8.32
Some comments on rooms being basic and not matching the photos, but generally comfortable.
Amenities
8.35
Good amenities mentioned, but some issues with the availability of certain items like towels.
Value for Money
8.81
Perceived good value for the price, though some felt certain aspects could be better.
Food and Beverage
9.36
Positive feedback on breakfast variety and quality, with some unique offerings.
Overall Experience
9.33
Overall positive experiences shared, with most guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 14:55

Property Description

Panoramic Beach Views from Rooftop Pool
Enjoy stunning views of Ponta Verde Beach from our rooftop pool and sun terrace. Relax and unwind while taking in the beauty of the coastline.

Comfortable and Stylish Rooms
Experience comfort and style in our bright, tropical-themed rooms. With amenities like air conditioning, cable TV, and queen-size beds, your stay will be both relaxing and enjoyable.

Delicious Dining Options and Free Wi-Fi
Indulge in a daily breakfast buffet featuring tropical fruits and regional seafood dishes at our restaurant. Stay connected with free Wi-Fi throughout the hotel.

Book your stay at Tropicalis Hotel now to experience the perfect blend of beachside relaxation and modern amenities.

Important information:

Please note that the name indicated on the reservation must be the same as the name of the credit card holder. Therefore, for security reasons we do not accept payments using third-party cards. We will be charging in accordance with your reservation policy.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.9
Based on 739 reviews
Cleanliness: 7.86
Service: 9.83
Location: 9.37
Room Quality: 8.32
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.33
G
Garcia • couple • ar
7
Una escapada espectacular
Pros:

La ubicación y la limpieza

Cons:

No manejan un segundo idioma NADIE y los ascensores colapsan.

2026-05-23 • via Nuitee
K
Keyla • solo_traveller • br
10
Pros:

Lugar incrível, super recomendo ❤️😍

Cons:

Nada.

2026-05-23 • via Nuitee
G
Gerardo • solo_traveller • ar
10
2026-05-22 • via Nuitee
J
JORGE PAULO • solo_traveller • br
9
Pros:

LOCALIZAÇÃO E FUNCIONÁRIOS

Cons:

Nada a declarar

2026-05-22 • via Nuitee
M
Maiza • solo_traveller • br
9
Pros:

Da localização e da acomodação

Cons:

Do valor do cardápio para o que oferecem.

2026-05-17 • via Nuitee
V
Virgínia • extended_group • br
10
Excelente!
Pros:

Ficamos em um quarto super espaçoso e super limpo e confortável. Café da Manhã excelente, com uma equipe atenciosa. E o hotel tem restaurante a noite o que facilita para quem não quer sair para comer.

Cons:

Nada. Foi tudo ótimo!

2026-05-17 • via Nuitee
C
Claudio Henrique • couple • br
8
Razoável
Pros:

O café da manhã era bom, ótima localização

Cons:

Restaurante deixou a desejar, muito demorado e quando a comida chegou estava fria e pouca

2026-05-14 • via Nuitee
K
Katianevieira • couple • br
8
Pros:

Ótimo café da manhã

2026-05-14 • via Nuitee
T
Thiago • couple • br
9
2026-05-09 • via Nuitee
M
Maria Angela • couple • br
7
2026-05-05 • via Nuitee
S
Sonia • couple • br
9
Nossa estadia foi MARAVILHOSA
Pros:

Tudo bom

Cons:

Foi TD ótimo

2026-05-02 • via Nuitee
C
Claudia • solo_traveller • br
7
2026-05-01 • via Nuitee
R
Rafael • extended_group • br
9
Recomendo
Pros:

Ótima localização, custo benefício.

2026-04-26 • via Nuitee
L
Leandro • solo_traveller • br
10
Pros:

Gostamos de tudo, do quarto, do café da manhã, da localização, da área externa e dos colaboradores.

2026-04-25 • via Nuitee
L
LUCINALDO • solo_traveller • br
9
Ótima estadia!
Pros:

Ótimo café da manhã e equipe bastante atenciosa. O pessoal da recepção é nota 10.

2026-04-23 • via Nuitee
E
Ermisson • solo_traveller • br
9
2026-04-23 • via Nuitee
S
Suellen • family_with_children • br
10
2026-04-22 • via Nuitee
C
Christian Saad • couple • br
6
Bom hotel, mas eu esperava mais. Bom café da manhã, boa localização, bom conforto. A limpeza achei regular. Há uma polít
Pros:

Café da manhã.

Cons:

Tratamento de alguns funcionários.

2026-04-22 • via Nuitee
M
Miguel Angel • solo_traveller • ar
10
2026-04-14 • via Nuitee
C
Ciarmoli • couple • ar
9
Muy amables, muy buen servicio
Pros:

El hotel es muy lindo y el personal es muy amable. El desayuno es muy completo, el lugar es super limpio.
El sector de pileta es muy lindo para pasar un buen momento y tomar y picar algo.
Muy buen servicio en general.

Cons:

Es algo ruidoso, pero porque se escucha lo que pasa en el pasillo cuando estás en la habitación, de todas maneras estando de vacaciones no es grave. El Wifi no es malo pero se suele tener cortes, estando de vacaciones no es importante, pero quizá si tuviese que trabajar desde el hotel puede ser un problema.

2026-04-13 • via Nuitee