The Westin Xian

Hotels
•
Westin
66 Cien Road, Qujiang New District, Xi'an, Shaanxi, 710061 , Xi'an , CN
86-29-65686568

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Facilities

Elevator
Fitness facilities
ATM/banking
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Full-service spa
See all facilities

Review Highlights

Pros:
Lovely place
Friendly helpful staff
Cons:
DiDi drivers miss it

Categories

Cleanliness
8.96
Standard quality for this hotel tier.
Service
9.43
Very friendly helpful staff.
Location
8.97
DiDi drivers seem to miss it; however, it's near the Great Goose Pagoda.
Room Quality
8.92
Gorgeous room.
Amenities
8.95
Standard quality for this hotel tier.
Value for Money
8.91
Standard quality for this hotel tier.
Food and Beverage
8.96
Standard quality for this hotel tier.
Overall Experience
8.93
Wonderful stay there.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:14

Property Description

Indulge in Luxurious Spa Treatments Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Recreational Delights You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Fine Dining and Entertainment Enjoy Chinese cuisine at Five Zen5es, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service.

For the benefit of our customers, we have provided a rating based on our rating system. Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby.

Book your stay at The Westin Xian and experience ultimate luxury and comfort!

Important information:

  • Pool access available from 6 AM to 11 PM.
  • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: XIY

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
R
Rick
10
Pros:

Really lovely place in all aspects. The only consideration is that DiDi drivers seem to miss it. If you say "Westin Hotel Lobby" right across from the Great Goose Pagoda you've got it! Gorgeous room, very friendly helpful staff.

2025-10-10 • via Nuitee
P
Peng • family_with_children
10
Pros:

Wonderful stay there

2025-08-21 • via Nuitee
J
Jet • pet
10
Pros:

Good

2025-06-26 • via Nuitee
J
Jet
10
Pros:

good

2025-06-24 • via Nuitee
A
Ashwin • partner
8
Pros:

Location is amazing. But rooms need some refurbishment.

2025-06-11 • via Nuitee
A
Amos
8
Pros:

Great and attentive service.

Wonderful location - just outside the Giant Wild Goose Pagoda, Datang Everbright City and Joy City Mall.

Room amenities was well appointed, furnishing could be refreshed though well maintained. Bed was comfortable.

Breakfast was good with a descent amount of options.

2025-06-05 • via Nuitee
C
Changhua • family
6
Pros:

The hotel is at the best location. Breakfast is decent. However, Room is small and outdated with moldy smell, which does not meet the standard of The Westin.

2025-05-16 • via Nuitee
S
Sachiko
10
Pros:

私はオープン直後から止まっています。周りとの調和の美しさはかわりません。朝食は、コロナ前よりグレードアップした感じがします。

2025-03-31 • via Nuitee
S
Sachiko • friends
10
Pros:

大好きなホテルです。朝食がとても良いです。

2025-03-25 • via Nuitee
J
JUNFEI • partner
10
Pros:

とてもいいところです。

2025-03-18 • via Nuitee
M
Mordechai • family
8
Pros:

I initially booked a two-night stay at The Westin Xian but ended up leaving early and I’m glad I did. While the hotel has potential, it feels dated and poorly maintained.
We reserved a large one-bedroom suite but were given a lower-floor room that required a long walk to reach. Since we were traveling with my elderly father-in-law, we requested a wheelchair, expecting a hotel of this caliber to have a good one. Unfortunately, the wheelchair was broken. Although they replaced it, the second one wasn’t much better.
In contrast, the smaller room on a higher floor had a much better view and a more pleasant atmosphere. The hotel’s layout is inconvenient, with long walking distances and a lack of strategically placed elevators a major issue for guests with mobility concerns.
On a positive note, the breakfast was good, but overall, the hotel needs significant updates to meet the expectations of a luxury stay. It’s not a terrible hotel, but for the price and brand, I expected much better maintenance and service.

2025-03-12 • via Nuitee
B
Boon Hoe • friends
10
Pros:

Good location. Walking distance to nearest mrt station. Everbright city just besides. Big shopping mall just opposite the road. Good friendly n approachable staff namely Hank Gao, Sissie Zhang, Kanari Ding n Marina.

2024-12-10 • via Nuitee
A
Andy • family_with_children
10
Pros:

Great location and amenities for our family

2024-12-01 • via Nuitee
W
Wing Sum • family
10
Pros:

We will choose the same hotel next time if we go to Xian again

2024-11-18 • via Nuitee
F
Fuk
10
Pros:

Very good experience. The hotel is within walking distances of many places of interest.

2024-11-09 • via Nuitee
J
James • family
10
Pros:

It was a great location, facilities were very nice, overall very pleasant experience.

2024-11-02 • via Nuitee
S
severino
10
Pros:

Exelente

2024-10-30 • via Nuitee
N
Nong • friends
10
Pros:

Excellent services, all staff are very friendly

2024-10-25 • via Nuitee
W
WAI CHUNG • family
10
Pros:

我住行政樓層，環境寧靜及lounge 食物質素都滿意。

2024-10-01 • via Nuitee
H
Hsiu • family
4
Pros:

No window view. Building blocks outside windows.

2024-07-04 • via Nuitee