Grupotel Playa de Palma Suites & Spa

Hotels
Grupotel
9 (5657 reviews)
Carrer Ramal Ca na Gabriela, 4 , Playa de Palma , es

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Great location
Good value for money
Nice amenities
Cons:
Rooms can be noisy
Some amenities require better signage
Inconvenient room sizes

Categories

Cleanliness
8.64
Standard quality for this hotel tier.
Service
9.61
Staff is very friendly and helpful, ensuring a pleasant stay.
Location
9.15
Very convenient location close to the beach and airport.
Room Quality
8.1
Room quality varies, with some complaints about noise and size.
Amenities
9.13
Excellent facilities including a spa and wellness area.
Value for Money
9.09
Competitive pricing for high-quality services and comfort.
Food and Beverage
9.14
Diverse and high-quality breakfast options.
Overall Experience
9.11
Overall a very enjoyable and memorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 05:32

Property Description

Luxurious Spa and Outdoor Pool
Indulge in relaxation at the hotel's spa with a hydromassage indoor pool, sauna, and Turkish bath. Pamper yourself with rejuvenating massage and aromatherapy treatments.

Suite Comfort with Kitchenette
Unwind in spacious suites featuring a cozy seating area and convenient kitchenette. Enjoy the freedom to prepare your own meals or snacks during your stay.

Dining Options and Beach Proximity
Start your day with a delicious buffet breakfast and savor international and Majorcan cuisine in the evenings. With just a 5-minute walk to Bahía de Palma beach, you can easily enjoy the sun and sea.

Experience luxury and comfort at Grupotel Playa de Palma Suites & Spa. Book now for an unforgettable stay!

Important information:

Please note that children under 16 years old have just access to the SPA from 08:00 to 12:00 always accompanied by an adultGuests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Location

Guest Reviews

9
Based on 5657 reviews
Cleanliness: 8.64
Service: 9.61
Location: 9.15
Room Quality: 8.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 9.11
S
Silvia extended_group de
9
Genauso begeistert wie beim 1. Aufenthalt vor 2 Jahren. Wir kommen auch ein drittes Mal wieder.
Pros:

Die Hotelanlage bietet alles was das Herz begehrt. Im Bereich Only Adults genießt man die Ruhe . Das Personal ist in allen Bereichen sehr freundlich . Das Skyrestaurant ist einfach wunderschön- der Blick über die Dächer zum Wasser. Das Angebot zum Frühstück und Abendessen ist hervorragend. Die Zimmer sind großzügig.

Cons:

Einmal kein Wasser, da anscheinend alle geduscht haben.

2026-09-11 via Nuitee
D
Dunne couple ie
8
Excellent hotel, staff very friendly & helpful, good selection of food for breakfast & evening meal.
Pros:

Breakfast & Evening Meal was very good, plenty to choose from.
The spa was good just one day steam room was not working everything else was great.

Cons:

We had to check out at 12 noon, our plane was not until late that night.
Would have liked to have a later check out time even if it meant an additional payment.

2026-09-11 via Nuitee
K
Katarzyna solo_traveller pl
10
2026-09-11 via Nuitee
E
Elorollo solo_traveller fr
9
Pros:

Hotel tres calme. SPA de dingue et salle de sport au top. Petit dejeuner tres bon
Les chambres sont spacieuses et la literie est super.
Les piscines sont aussi top surtout celle adult only
Supermarchés à proximité

Cons:

Un peu loin de la plage

2026-09-11 via Nuitee
M
Merola extended_group ch
8
2026-09-11 via Nuitee
K
Konstantin couple de
8
Ich würde das Hotel jederzeit nochmals buchen.
Pros:

Sehr schön ruhig. Gute Betten!

Cons:

Dinge die defekt waren sind nicht gleich repariert worden.
Die Bedienungen waren nicht aufmerksam, es wurde übersehen was auf dem gedeckten Tisch fehlt.
Zum Kaffee wurden oftmals keine unterteller gebracht.

2026-09-11 via Nuitee
K
Karsten couple de
9
2026-09-10 via Nuitee
B
Benjamin couple de
10
2026-09-10 via Nuitee
L
Linda couple se
8
2026-09-10 via Nuitee
B
Beatrice couple ro
10
2026-09-10 via Nuitee
M
Mark couple gb
9
Very enjoyable and relaxing
Pros:

The hotel layout was spacious and well thought out. Different restaurants for breakfast and dinner were nice and the pool bar area was lovely. The spa was excellent with plenty of pools, jacuzzi’s, steam and sauna’s.

Cons:

The location in Playa de Palma is not the best at nights with young party scene although the hotel was a 15 minute walk from that area so it could not be seen or heard.

2026-09-10 via Nuitee
S
Sari solo_traveller fi
9
2026-09-10 via Nuitee
G
Gabriele couple at
9
2026-09-09 via Nuitee
M
Milan couple rs
10
2026-09-09 via Nuitee
G
Gergő couple hu
10
2026-09-09 via Nuitee
L
Luis couple es
5
GUIRILANDIA: MALLORCA ES ALEMANA!
Pros:

BUEN DESAYUNO. Variedad y todo muy rico. PISCINA MUY BUENA.

Cons:

CUCARACHAS EN EL SPA Y EN LOS PASILLOS.... La limpieza es deficiente. El personal no cumplió un encargo que se hizo en recepción y nos dejó sin cava en una fecha especial.

2026-09-09 via Nuitee
N
Nadine solo_traveller de
10
2026-09-08 via Nuitee
I
Inese couple lv
8
Pros:

I only stayed at this place for 2 nights so I didn’t use all the amenities but they offer plenty! Very welcoming staff, they go out of your way to make sure you have a pleasant stay. Room was a good size with a balcony. Air con was in good shape. Good size bathroom and very comfortable bed and pillows. Breakfast had a nice variety of choices. The hotel itself is very close to the beach, walking distance but also a little out of the hustle and bustle. Also you have 3 supermarkets nearby. I would stay here again.

Cons:

There was some noise from the hotel next door like loud music but it didn’t bother me too much. Ear plugs would be a nice addition to the room, I had to use my own.

2026-09-08 via Nuitee
D
Djahid solo_traveller fr
9
Excellent stay, I would definitely come back
Pros:

Very good hotel. I especially appreciated the friendliness and professionalism of the staff, the quality of the facilities, and the excellent cleanliness throughout the property. The food was varied and of very good quality, with plenty of choice. I booked during a quieter period, which made the value for money excellent. I had a very enjoyable stay and would definitely come back.

Cons:

The only small downside is that the hotel is a little far from the beach. It takes about 10 minutes to walk there, but this was not really a problem for me.

2026-09-08 via Nuitee
L
Louise couple fr
9
2026-09-08 via Nuitee