Hotel Star

Hotels
7.9 (138 reviews)
Via Salaria Km 21,500 , Monterotondo , it

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean bathroom
Adequate parking
Cons:
Poor cleanliness
High additional charges
Inconvenient location

Categories

Cleanliness
6.6
Multiple reviews commented on poor cleanliness, including dirty linens and unclean bathrooms.
Service
10
Many positive remarks about the staff being friendly and efficient.
Location
8.1
Mixed feelings about the location, noted as inconvenient for travel without a car.
Room Quality
6.6
Reviews indicated issues with room condition, including outdated decor and pests.
Amenities
9.1
Basic amenities provided, but lacking in quality and consistency.
Value for Money
6.1
Poor value noted, especially considering additional fees and condition of the rooms.
Food and Beverage
7.6
Food quality was criticized, with specific complaints about breakfast.
Overall Experience
9.1
Overall sentiment was mixed, balancing some good experiences with considerable disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 15:47

Property Description

Modern Rooms with Unique Decor
Hotel Star offers modern rooms with wood floors and unique paintings of famous Roman monuments, providing a stylish and cultural ambiance. All rooms are equipped with free Wi-Fi, air conditioning, flat-screen TV, and a private bathroom with premium toiletries.

Convenient Location and Amenities
Conveniently located just outside Rome's ring road near major motorways A1 and A24, Hotel Star provides free parking and easy access to transportation hubs. Guests can enjoy the rooftop terrace, buffet breakfast, and on-site restaurant with a glass ceiling offering indoor and outdoor dining options.

Easy Access to Rome's Attractions
With Settebagni Train Station 7 km away and central Rome a short 20-minute drive, Hotel Star is the perfect base for exploring the city's iconic landmarks and attractions. Book your stay now to experience the comfort and convenience of Hotel Star.

Important information:

When booking more than 6 rooms, different policies and additional supplements may apply.

The presence of animals must be communicated in advance. Animals can only be accommodated in dedicated rooms, subject to confirmation by the property.

Please contact the property in advance of your stay to check the availability

Please note that dogs/pets are only allowed upon request and subject to approval.

Please note that dogs/pets will incur an additional charge of 10 EU per day, per dog/pet.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 2 years old to 4 years old stay for € 10 per person per night when using an existing bed.
    People 5 years old and over stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 138 reviews
Cleanliness: 6.6
Service: 10
Location: 8.1
Room Quality: 6.6
Amenities: 9.1
Value for Money: 6.1
Food and Beverage: 7.6
Overall Experience: 9.1
E
emanuele solo_traveller it
10
2026-02-24 via Nuitee
M
Massaro couple sm
9
Pros:

Accoglienza gentile e disponibile., camera pulita silenziosa...

Cons:

Niente

2026-02-12 via Nuitee
F
Franco. Gravina couple it
8
2026-02-10 via Nuitee
M
Maria couple it
9
Si ritorna dove si sta bene
Pros:

Siamo ritornati ancora una volta in quest' hotel comodo e accogliente. Lo staff gentilissimo ha esaudito la nostra richiesta di una camera all' esterno. Assolutamente pulita, spaziosa e ben riscaldata.. Colazione semplice ma buona. Ottimo rapporto qualità prezzo.

Cons:

Nulla da segnalare

2026-02-09 via Nuitee
G
Gaetano couple it
8
2026-01-24 via Nuitee
R
Rosanna family_with_children it
8
Soddisfacente
Pros:

Lo spazio esterno

2026-01-19 via Nuitee
F
Floria solo_traveller be
1
Catastrophique a évité
Pros:

Absolument RIEN

Cons:

Absolument Rien hôtel éloigné en bord d'une autoroute au milieu de nulle part
Personnel désagréable antipathique aucun respect de la pars du personnel 2 nuits réservé.
La deuxième nuit
Coupure de courant dans la chambre
Plus d'électricité
Aucune climatisation
Ni télévision ni lumière
La carte magnétique pour l'électricité ne fonctionnait plus la personne venue pour régler
Ne savais rien faire a juste dis ça ne marche pas et rendu la carte magnétique en disant bonne nuit et en laissant le client sans rien dans le noir sans électricité et sans eau froide
L'eau chaude était bouillante il n'avait pas d'eau froide donc on ne pouvait meme Pas se laver les mains ni meme prendre une douche
Coincé dans le noir total avec juste dr l'eau bouillante tentative d'arnaque d'escroquerie aux touriste l'hôtel est doté de boîtier sois disant sécurisé dans le hall d'entrée pour y déposer le badge carte magnétique et la clé de chambre la personne venu ce soir la a délibérément retiré la clé de mon boîtier et essayant de faire croîre que je l'avais égarée alors qu'il n'y avait que lui et moi dans le Hall de la réception je suspecte la malhonnêteté de cette personne a avoir délibérément pris le double des clés pour faire croire au touristes qu'ils l'ont perdu et donc facturer probablement de ce faite un supplément pour la pseudo perte des clés.. d'autre pars le lendemain matin aucune excuse de personnel Pour la nuit passée Sans eau et électricité aucune proposition de dédommagement ni aucun geste commercial pour le désagrément la gêne occasionnée pour une chambre réservée avec zéro électricité et eau indemnissibe décommande vivent d'éviter cet endroit qui plus est est isolé mal situé et gérer pars ds personne malhonnête et désagréable

2026-01-19 via Nuitee
G
Giuseppe couple it
8
2026-01-19 via Nuitee
E
Enzo couple it
5
Pros:

Ok

2026-01-19 via Nuitee
S
Simone solo_traveller it
3
Una Catastrofe
Pros:

L'Unica Nota Positiva
L'unico aspetto positivo del mio soggiorno sono state due signore. Una che lavora al ristorante: non riuscendo a dormire, sono andata lì alle 5 del mattino e lei mi ha accolta con gentilezza, scusandosi e provando a verificare la connessione internet. L'altra è la signora della reception, che è arrivata alle 7 del mattino. Anche lei si è scusata molte volte per i disagi e mi ha offerto la colazione in omaggio. Sono grata a entrambe per la loro professionalità e per aver cercato di aiutarmi.

Cons:

Mancanza di Sicurezza e Assistenza
La mia esperienza di soggiorno è stata terribile. In primo luogo, non sono riuscita a dormire a causa del rumore. All'inizio ho pensato che qualcuno si sentisse male, ma poi ho scoperto che quelle urla fortissime erano dovute a un rapporto sessuale. Sono andata alla reception per chiedere un cambio di stanza, ma non c'era nessuno dopo una certa ora. L'hotel non dispone di personale di sicurezza. Poco tempo dopo, nello stesso corridoio, ho sentito un bambino piangere.

Problemi Strutturali Gravi
La corrente è mancata molte volte, il che significa che l'aria condizionata, Internet e l'ascensore non funzionavano. Se qualcuno fosse rimasto bloccato in ascensore, ci sarebbe rimasto fino al giorno dopo, perché non c'è personale tecnico di guardia. A causa di tutti questi inconvenienti, ho avuto l'impressione di trovarmi in un motel di bassa categoria, non in un hotel che mette al primo posto la sicurezza dei propri ospiti.

L'Unica Nota Positiva
L'unico aspetto positivo del mio soggiorno sono state due signore. Una che lavora al ristorante: non riuscendo a dormire, sono andata lì alle 5 del mattino e lei mi ha accolta con gentilezza, scusandosi e provando a verificare la connessione internet. L'altra è la signora della reception, che è arrivata alle 7 del mattino. Anche lei si è scusata molte volte per i disagi e mi ha offerto la colazione in omaggio. Sono grata a entrambe per la loro professionalità e per aver cercato di aiutarmi.

Ho pagato per non dormire e per rischiare di rimanere bloccata in ascensore senza nessuno a cui chiedere aiuto. Non consiglio questo hotel. Il resto è un disastro totale, e mi chiedo chi sia il gestore, perché la situazione è inaccettabile e ancora Ho pagato per questa catastrofe.

2026-01-19 via Nuitee
E
Emanuele solo_traveller it
5
2026-01-13 via Nuitee
S
Simone couple it
8
2026-01-03 via Nuitee
S
stefano couple it
8
2026-01-01 via Nuitee
G
Giuseppe extended_group it
6
2025-12-29 via Nuitee
F
Francesco solo_traveller it
8
2025-12-28 via Nuitee
K
Kim couple dk
1
absolutely not petfriendly
Pros:

absolutely nothing. except the caffee next to hotel . staff was so sweet and had amazing croissants

Cons:

liars , we had a cat with us , did checkin . after they suddenly came and said that we had to put the cat in cage everytime we leave room . that is not petfriendly.
first it was a national rule . then it was a hotel rule .
but they could show no papers of that .
then we ask cancel because we could not use room under this condions.
they ask us to talk with booking.com to arrance because it was totally out of their hands . after lot of communication , we finally got 1 day return out of 2 .. but it turns out that the hotel had requested booking.com to charge 1 day.

second i could understand speaking with booking.com staff how they lied about the situation . finally when moving out . (we did not even care stay for that 1 night we paid for) , they suddenly remember that we need pay tourist tax . 6 euro . why not under checkin .

2025-12-20 via Nuitee
C
Carlo solo_traveller it
9
2025-12-15 via Nuitee
G
Gregor solo_traveller de
9
Top Preis Leistung!
Pros:

Alles neu und sauber

Cons:

Liegt an einer größeren Straße

2025-11-25 via Nuitee
M
Mario solo_traveller it
8
gradevole
2025-11-23 via Nuitee
R
Raffaele couple it
7
Pros:

Buona la colazione, posizione utile essendo sulla salaria, pulizia discreta, parcheggio privato.

Cons:

La porta d’ingresso nella stanza era in uno stato precario, con un calcio sarebbe stata facilmente aperta.

2025-11-19 via Nuitee