Hotel Route-Inn Tokyo Asagaya

Hotels
Route Inn
8 (1218 reviews)
Suginami-ku, Naritahigashi 5-35-14 , Tokyo , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Fire extinguishers
Smoke alarms
Key access
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues in bathrooms
Room temperature discomfort

Categories

Cleanliness
7.46
Issues mentioned with bathroom cleanliness and maintenance.
Service
8.93
Numerous positive comments about friendly and helpful staff.
Location
8.47
Excellent location with easy access to transportation.
Room Quality
7.42
Some discomfort with room temperature and maintenance issues.
Amenities
7.95
Good amenities, though some aspects could be updated.
Value for Money
7.91
Generally good value given the overall experience.
Food and Beverage
7.96
Breakfast preparation received mixed reviews.
Overall Experience
7.93
Overall positive experience despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:22

Property Description

Modern Comfort and Convenience
Hotel Route-Inn Tokyo Asagaya offers a contemporary style with free in-room internet, flat-screen TVs, and full en suite bathrooms for a comfortable stay.

Convenient Location
Situated just a 2-minute walk from Minami-Asagaya Subway Station, guests have easy access to explore Tokyo. Additionally, JR Asagaya Train Station is a short 10-minute walk away, providing further convenience for travel.

Additional Amenities
Enjoy a daily breakfast buffet, video-on-demand movies, and a bathtub for relaxation. The hotel also offers on-site parking, free-use internet stations, and 24-hour reception with luggage storage for a stress-free experience.

Book now for a delightful stay at Hotel Route-Inn Tokyo Asagaya!

Important information:

An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8
Based on 1218 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
solo_traveller jp
7
まあふつう
Pros:

ロケーション

Cons:

サービス

2026-05-07 via Nuitee
A
ATSUSHI solo_traveller jp
5
2026-05-07 via Nuitee
J
Jean-Marc solo_traveller fr
9
2026-05-06 via Nuitee
C
CHIEKO solo_traveller jp
7
まあまあ
Pros:

部屋が広くて良かった

2026-05-06 via Nuitee
小野 family_with_children jp
5
まずまず
Pros:

スタッフの対応

Cons:

モバイル充電などが不足
便座が冷たい、温水が出ない

2026-05-04 via Nuitee
M
Michiko solo_traveller jp
9
よかった。
Pros:

清潔でリーズナブル

Cons:

空調が少し寒かった

2026-05-04 via Nuitee
I
INORI solo_traveller jp
6
2026-05-03 via Nuitee
Y
Yuuya solo_traveller jp
9
2026-05-01 via Nuitee
H
Hidekazu solo_traveller jp
8
2026-04-30 via Nuitee
M
Makiko solo_traveller jp
10
快適
Pros:

スタッフの方々がとても親切でした。朝ごはんも美味しく、ロケーションも良く快適に滞在できました。

Cons:

特にありません

2026-04-30 via Nuitee
満民子 couple jp
5
Cons:

立体駐車場狭すぎます、気をつけていてもスライドドアにキズがつきました。

2026-04-30 via Nuitee
カガミン solo_traveller jp
10
閑静な住宅街を眺められて、ホテル周辺は賑やかです。
Pros:

南阿佐ケ谷駅から迷わずに到着できました。ホテル内は快適な室内で、ロケーションが良く、朝食はとても美味しくいただきました。お得感がありました。
リーズナブルなお値段でしたが、凄く居心地が良く、周辺の飲食店なども充実していて周りの人たちも気さくで親切。しかも文化的な阿佐ヶ谷周辺に住みたくなりました。

Cons:

到着するまで激しい雨降りだったので、実は周辺の飲食店には行かなかったのが残念でしたが、隣接しているミニストップが便利でした。

2026-04-29 via Nuitee
S
shin solo_traveller jp
7
2026-04-29 via Nuitee
M
Milan solo_traveller rs
3
Pros:

The hotel itself is genuinely superb very good — clean rooms, regularly changed bed linen, great food, and an excellent location right in front of the metro.

However, the reception staff is a serious problem and completely unacceptable for an otherwise high-quality hotel.

The staff was extremely unhelpful and unprofessional. Basic communication in English was very poor, and even with translation apps, they were unable or unwilling to assist with simple requests. They could not help with contacting the airport regarding flight changes, could not assist with booking excursions, and were not even able to provide something as simple as scissors.

What was most frustrating is the lack of basic guidance for guests. There was an ATM directly at the entrance (shared with a shop), but no one informed me about it. Instead, I was indirectly pushed toward exchanging money in a way that would have cost significantly more.

This is not a minor issue — reception is supposed to be the support system for guests, especially international travelers. Here, it felt like there was no support at all.

In summary: the hotel has great potential and strong positives, but the reception staff significantly lowers the overall experience. Management should urgently address this, as it leaves a very negative impression despite everything else being good. They should just let us swipe our cards and have no contact with reception desk complete idiots I have nothing from their bowing I need solutions

Cons:

Everything

2026-04-28 via Nuitee
M
Mikuni solo_traveller jp
7
2026-04-27 via Nuitee
A
AKIHIRO solo_traveller jp
8
Pros:

朝食が美味しかったです
また、チェックインの時コインがもらえてビールやソフトドリンクを飲めます

Cons:

ん〜?特にないかな

2026-04-24 via Nuitee
S
SHOJI solo_traveller jp
8
2026-04-22 via Nuitee
T
Takeshi solo_traveller jp
8
2026-04-21 via Nuitee
T
Teruyo solo_traveller jp
10
2026-04-21 via Nuitee
R
Rumiko solo_traveller jp
8
トータル満足
Pros:

朝ごはん
女性専用フロア

Cons:

ウォシュレット

2026-04-21 via Nuitee