The Tower Plaza Hotel Dubai

Hotels
7.8 (12026 reviews)
Sheikh Zayed Road , Dubai , ae

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent hot water
Elevator delays

Categories

Cleanliness
7.01
Issues with cleanliness noted by some guests, particularly regarding room cleaning.
Service
8.48
Consistent praise for the helpfulness and kindness of staff, especially Ahmed and Emad.
Location
8.52
Guests appreciated the hotel's excellent location near public transport and amenities.
Room Quality
7.47
Some concerns about room condition, particularly dated and musty rooms.
Amenities
7.5
Amenities received mixed reviews; some issues with hot water and elevator availability.
Value for Money
7.96
General value perceived positively, with some guests noting good location value.
Food and Beverage
7.51
Dining experience varied; good breakfast options but mixed reviews on dinner.
Overall Experience
7.98
Overall satisfaction noted, with some caveats regarding cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:18

Property Description

Experience luxury and convenience at The Tower Plaza Hotel, nestled along the iconic Sheikh Zayed Road in Dubai’s bustling financial district.

Modern Accommodations
Our spacious, air-conditioned rooms feature elegant décor, large windows, and a comfort-enhancing seating area. Enjoy breathtaking views of Dubai while unwinding in your own oasis, complete with a luxurious bathroom.

World-Class Amenities
Stay active in our fully-equipped gym or treat yourself to a rejuvenating massage. Dine at our all-day restaurant, Metro, offering a mouthwatering international buffet with live cooking stations, and sip refreshing mocktails at the rooftop Infinity Pool Lounge while soaking in panoramic city views.

Prime Location
With Emirates Towers Metro Station right at your doorstep, exploring the city's top attractions is a breeze. The Dubai Mall is just a short drive away, making us the perfect base for your Dubai adventure.

Book your stay today and immerse yourself in the vibrant energy of Dubai!

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that guests under the age of 18 are not allowed in the hotel unless they are with a parent or an official guardian.

Please note that alcohol is not served in this hotel.

Please note that guests must present the credit card used to make this reservation upon check-in at the hotel. For information on third party billing please contact the hotel prior to arrival for further details. Contact information can be found on the booking confirmation.

Please note that due to payment procedures, debit cards cannot be used at the time of booking. You must use a valid credit card at the time of booking. Debit cards can only be used upon arrival at the property.

Please note that as per UAE law, guests are required to present a valid UAE ID or valid passport upon check-in.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Smoking Policy: Not allowed in the hotel or rooms

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for AED 100 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for AED 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 12026 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 7.98
J
Jamie couple de
7
2026-02-14 via Nuitee
R
Roberts couple lv
10
2026-02-14 via Nuitee
C
Cristiane solo_traveller br
9
Pros:

Localização, café da manhã variado, quarto grande

Cons:

Dificuldade de esquentar água do banho que vaza pelo banheiro por falta de vedação do box

2026-02-14 via Nuitee
L
Lucia solo_traveller it
9
Posizione ottima
Pros:

Posizione e disponibilità

2026-02-14 via Nuitee
A
Atheer couple iq
10
Very pleasant and enjoyable stay.
Pros:

I had an excellent stay at this hotel. The reception staff were extremely friendly, especially Ahmed, who was very helpful and supportive throughout my stay. The hotel location is perfect, with a beautiful view. The hotel is very clean, and the room was spacious and comfortable. The metro station is very close, located right in front of the hotel. I will definitely book the same hotel again on my next visit to Dubai.

Cons:

Nothing

2026-02-14 via Nuitee
Z
Zoltán couple hu
8
Pros:

A reggeli még mindig jó, az elhelyezkedés fantasztikus.

Cons:

Esténként a meleg vízre sokat kellett várni a fürdőben. A lift az katasztrofálisan működik. Lejutni sokszor 10 perbe telik. Volt külső vendégünk akivel fel mentünk a medencéhez délután 3 után. Két óra volt még naplementéig de az egész napi díjat ki kellett fizetni. Ez szerintem nem túl vendég barát.

2026-02-14 via Nuitee
A
Abeer couple kw
10
ممتازه وانصح الجميع للاقامة في الفندق
Pros:

موقعه والنظافة والترتيب وحسن معاملة الموظفين بالاستقبال وخصوصا السيد يحيى

Cons:

لا شيء

2026-02-14 via Nuitee
G
george couple es
8
Very good service
Pros:

Location

2026-02-14 via Nuitee
J
Jing solo_traveller cn
8
2026-02-14 via Nuitee
Z
Zahraa couple kw
4
not worth the amount we paid for the room
Pros:

good location

Cons:

the cleanliness of the room, the room service is too slow, the fridge didn’t work, outlets sometimes don’t work, the hotel smells bad, first room they put us in had nails on the sofa and someone’s garbage in the cabinets, room interior very old looking

2026-02-14 via Nuitee
N
Nijamuddin couple gb
5
2026-02-14 via Nuitee
R
Rob solo_traveller za
6
2026-02-14 via Nuitee
Ádám Zoltán couple hu
8
2026-02-14 via Nuitee
A
Anass couple nl
10
2026-02-13 via Nuitee
Z
Zanden family_with_children nl
9
Heerlijk hotel met geweldig personeel op gunstige locatie.
Pros:

Het hotel is heel gunstig gelegen (tegenover metro-station). Met name het uitermate vriendelijke en behulpzame personeel (van alle afdelingen) maakt het verblijf daar heerlijk.

Cons:

Wij hadden dit jaar wat overlast van het renoveren van de hotelkamers. In de ochtend (vaak tussen 08.30 en 09.30 uur was er veel geluidsoverlast omdat er gehamerd werd). Verder moet je soms wat langer wachten op de lift op piektijden (tijdens ontbijt).

2026-02-13 via Nuitee
H
Hayder Alhasoon couple iq
9
Pros:

كان كل شي جميلا واستثنائي الطاقم والريسبشن وطاقم الفطور العاملين كانوا متعاونين جدا وخدومين وبشوشين واخص بالذكر savio willaim كان ودودا جدا وقام بواجبه طيلة 5 ايام كنت أراه اثناء الفطور ...
الفندق مكانه ممتاز وسأكرر الاقامة لاحقا

2026-02-13 via Nuitee
M
Magatte couple fr
9
2026-02-13 via Nuitee
C
chris couple gr
10
2026-02-13 via Nuitee
D
Dr MAAN solo_traveller gb
6
Pros:

Room was comfortable, breakfast was just about fine

Cons:

Better quality of food

2026-02-13 via Nuitee
A
Andrey solo_traveller ua
10
Pros:

First of all I would like to tell that location & personal were excellent. My special thanks to Radia for the great support and nice conversations which are uploading travelers mood after long flights delay. Radia is part of reception’s team. The team are serving 24/7 fast and professional. (With verbal approval of Radia, I am posting the photo of the person responsible for the travelers good mood.)

2026-02-13 via Nuitee