The Tower Plaza Hotel Dubai

Hotels
7.8 (12026 reviews)
Sheikh Zayed Road , Dubai , ae

Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Health club
Long-term parking
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Inconsistent hot water
Elevator delays

Categories

Cleanliness
7.01
Issues with cleanliness noted by some guests, particularly regarding room cleaning.
Service
8.48
Consistent praise for the helpfulness and kindness of staff, especially Ahmed and Emad.
Location
8.52
Guests appreciated the hotel's excellent location near public transport and amenities.
Room Quality
7.47
Some concerns about room condition, particularly dated and musty rooms.
Amenities
7.5
Amenities received mixed reviews; some issues with hot water and elevator availability.
Value for Money
7.96
General value perceived positively, with some guests noting good location value.
Food and Beverage
7.51
Dining experience varied; good breakfast options but mixed reviews on dinner.
Overall Experience
7.98
Overall satisfaction noted, with some caveats regarding cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:18

Property Description

Experience luxury and convenience at The Tower Plaza Hotel, nestled along the iconic Sheikh Zayed Road in Dubai’s bustling financial district.

Modern Accommodations
Our spacious, air-conditioned rooms feature elegant décor, large windows, and a comfort-enhancing seating area. Enjoy breathtaking views of Dubai while unwinding in your own oasis, complete with a luxurious bathroom.

World-Class Amenities
Stay active in our fully-equipped gym or treat yourself to a rejuvenating massage. Dine at our all-day restaurant, Metro, offering a mouthwatering international buffet with live cooking stations, and sip refreshing mocktails at the rooftop Infinity Pool Lounge while soaking in panoramic city views.

Prime Location
With Emirates Towers Metro Station right at your doorstep, exploring the city's top attractions is a breeze. The Dubai Mall is just a short drive away, making us the perfect base for your Dubai adventure.

Book your stay today and immerse yourself in the vibrant energy of Dubai!

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that guests under the age of 18 are not allowed in the hotel unless they are with a parent or an official guardian.

Please note that alcohol is not served in this hotel.

Please note that guests must present the credit card used to make this reservation upon check-in at the hotel. For information on third party billing please contact the hotel prior to arrival for further details. Contact information can be found on the booking confirmation.

Please note that due to payment procedures, debit cards cannot be used at the time of booking. You must use a valid credit card at the time of booking. Debit cards can only be used upon arrival at the property.

Please note that as per UAE law, guests are required to present a valid UAE ID or valid passport upon check-in.

Please note that when booking more than 9 rooms, different policies and additional supplements may apply.

Smoking Policy: Not allowed in the hotel or rooms

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for AED 100 per person per night when using an existing bed.
    Children from 3 years old to 17 years old stay for AED 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 12026 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 7.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 7.98
H
Hans-Peter couple at
9
2026-05-16 via Nuitee
T
Taha couple ae
10
2026-05-16 via Nuitee
H
hana couple om
8
All u need in this hotel
Pros:

The city view

Cons:

Parking and hotel entrance

2026-05-16 via Nuitee
Q
Qizar Ali couple ae
10
2026-05-16 via Nuitee
B
Bakhtier couple ae
9
Pros:

Everything is nice , specially thanks for Radia in reception

2026-05-16 via Nuitee
M
Muntaha couple ae
7
اتمنى يجددون اثاث الغرف
Pros:

الهدوء

Cons:

الموقع وأثاث الغرفه كان وسخ وقديم جدا والسرير مش ومريح ما كان سرير فندقي كمفورت

2026-05-16 via Nuitee
R
Rawait couple ae
1
2026-05-16 via Nuitee
S
Sunny solo_traveller us
10
Then, out of 10
Pros:

I would like to give The Tower Plaza Hotel Dubai 10 out of 10. This is truly a five-star hotel with excellent service, amazing staff, and one of the best locations in Dubai.Mr. Kaung , Mrs. Thed Mr thurein is the hotel manager, and Mrs Poa chit and honey are serving a good breakfast the reception staff, team, and everyone hard-working at the hotel were extremely respectful, professional, friendly, and helpful. They always treated guests with kindness and made us feel very welcome.The rooms are beautifully remodeled, brand new, very clean, and comfortable. The price is also very reasonable for a luxury five-star hotel.The breakfast was excellent, and everything in the hotel was organized perfectly. I honestly could not find anything wrong with this hotel.Among all the hotels, I would rate this one as one of the best for location, service, rooms, and hospitality. The concierge team also did an amazing job without expecting anything in return.I highly recommend everyone to stay at The Tower Plaza Hotel Dubai. Do ministers away from metro stationDo ministers away from metro station?Potentially the future joinThank you to all the amazing staff for such a wonderful experience. Five stars from me!

Cons:

I don't find anything wrong. Believe me very good location.
1 minute away from metro station and one of the landmark museum across the street.I would like to give The Tower Plaza Hotel Dubai 10 out of 10
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2026-05-16 via Nuitee
F
FAIZAH couple ug
4
Pros:

Location

Cons:

This property has dilapidated from what it used to look like when it was under Millenium plaza
The lights or old.
Facilities so old.
Major work needs to be done

2026-05-16 via Nuitee
J
John couple ke
8
The swimming pool is somehow confusing due to location. May the information be available at the reception in the first v
Pros:

The cleanness was good

Cons:

It’s a good place

2026-05-16 via Nuitee
F
fleur marian solo_traveller ae
8
2026-05-16 via Nuitee
R
Raid solo_traveller sa
10
2026-05-16 via Nuitee
H
Hamed solo_traveller de
10
Gerne wieder
Pros:

Die Ambiente die Aufmerksammkeit von den Hotel Fachleuten , und der Service und die Sauberkeit waren eine 10/10

2026-05-15 via Nuitee
Q
Qasim solo_traveller om
7
2026-05-15 via Nuitee
O
Obiedah couple jo
10
مكان جميل فريق ودود جدا خاصة الاستقبال Pritte وتم ترقية حجزي بدون اي تكلفة
Pros:

إطلاله جميلة وموقع حيوي

2026-05-15 via Nuitee
D
Diana solo_traveller ae
8
2026-05-15 via Nuitee
C
Caeser couple ae
10
2026-05-15 via Nuitee
D
Danyarov couple ae
8
2026-05-15 via Nuitee
A
Alaa couple sy
9
الغرفة من اروع الغرف و اكتر الفنادق التي استمعت فيها
Pros:

واسع جدا و مريح و جميل
و سعره مناسب جدا جدا

Cons:

الموظفين غير مرحبين جدا بالاستقبال

2026-05-14 via Nuitee
M
Michelle family_with_children ae
6
Pros:

Staff are good, only the hotel dont have Netflix and YouTube,tv is old model, but room
is nice

Cons:

Old model tv, no YouTube and Netflix, i ask the reception but they said it's only arabic movie

2026-05-14 via Nuitee