Hotel Club Relais Des Alpes

Hotels
•
Independent
5 (5 reviews)
Via Monte Spinale 1, Madonna di Campiglio, TN, 38068 , Pinzolo , IT
39-02-29046565

listing image 1
Show all photos

Facilities

Free breakfast
Meeting rooms
Full-service spa
Fitness facilities
Area shuttle (surcharge)
Fireplace in lobby
Carport
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Central Location
Friendly Staff
Good Value for Money
Cons:
Cleanliness Issues
Need for Modernization
Food Quality Variability

Categories

Cleanliness
5.83
The cleanliness of the rooms has been criticized, especially regarding the overall condition of some areas.
Service
8.3
Multiple reviews highlight the helpful and friendly nature of the staff.
Location
8.34
The hotel is centrally located, praised for its convenient position near key attractions.
Room Quality
6.29
While some rooms are spacious, they are described as needing modernization.
Amenities
7.32
Certain amenities are appreciated, although some aspects require improvement.
Value for Money
6.78
Considered good value, particularly given the central location and included services.
Food and Beverage
6.33
The quality of food has received mixed reviews, with suggestions for improvement.
Overall Experience
6.8
Guests have expressed a generally positive experience, despite some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 13:17

Property Description

Luxurious Spa Services

Indulge in massages, body treatments, and facials at the full-service spa. Relax in the 2 spa tubs after a day of skiing for the ultimate rejuvenation experience.

Fine Dining and Drinks

Enjoy a meal at the on-site restaurant or opt for room service during limited hours. Unwind with a drink in one of the 2 stylish bars/lounges offering a cozy atmosphere.

Convenient Amenities and Services

Benefit from concierge services, babysitting, and ski storage. Take advantage of the area shuttle to explore nearby destinations easily. Plus, start your day right with a complimentary buffet breakfast served daily.

To experience the perfect blend of luxury and convenience at Hotel Club Relais Des Alpes, book now for an unforgettable stay!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BZO

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

5
Based on 5 reviews
Cleanliness: 5.83
Service: 8.3
Location: 8.34
Room Quality: 6.29
Amenities: 7.32
Value for Money: 6.78
Food and Beverage: 6.33
Overall Experience: 6.8
M
Mauro • family
4
Pros:

La struttura è piuttosto datata ma la posizione è impagabile

2025-04-25 • via Nuitee
G
Guy • family
2
Pros:

Walls were super thin. Property needs refurbishment.

2025-01-19 • via Nuitee
C
carole • friends
4
Pros:

Pessimi

2023-02-26 • via Nuitee
J
Jelena
4
below average
Pros:

We chose the hotel for its Austrian Background, history and perfect location. Even though the lobby is quite nice, the overall experience leaves much to desire. The service in general is mediocre and conformist, the front-desk girls tend to have an attitude (one hang up to me when I called for a room service tea, and another did not want to take my baggage in storage on the last hours of the last day).The front-desk night shifts have no idea of what goes on in the hotel: from the general rules to where to locate a stop or shop in town.
THERE IS NO FREE WIFI, one has to pay 6 Euros per device per day. There's also no room service.
The hotel is good if you want to party, because PianoBar54 is just below, but for the same reason, the music and the people tend to be noisy at night. Walls are VERY thin, so I kept hearing my next room neighbors TV.
The Spa and the restaurant service was the opposite of that of the front-desk. They were kind, friendly and very helpful and the food was good for breakfast and dinner.
The Spa massages were great and affordable. Nevertheless, the SAUNA IS NOT FREE (costs 8 Euro PER HOUR) and its super small, there's also no relaxation area, and the pool side is horribly noisy and full of children 24/7.
The ski rental was OK, but they don't speak English.
In general I would not recommend to stay there and I would not stay there again. It's a good place to visit and eat in, but not to stay. Not even for the perfect location.

2019-03-11 • via Nuitee
A
Andy
4
Not a 4 star hotel. Location is best thing....
Pros:

Not a 4 star hotel. Location is best thing as it is right in the centre of MdC. Building is very tired; staff are pretty unfriendly (didn't help that we don't speak Italian however). Plus Eur40 per person for a sauna/Turkish bath is a bit of a joke.

2015-03-02 • via Nuitee