Tierra Patagonia

Hotels
9.8 (40 reviews)
On the edge of Torres del Paine National Park , Torres del Paine , cl

Free

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Exceptional location
Friendly staff
Beautiful views
Great amenities
Cons:
Inconsistent food service
Tour arrangement issues
High prices

Categories

Cleanliness
9.49
Standard quality for this hotel tier.
Service
9.99
Staff was friendly and helpful, but some inconsistencies noted.
Location
10
The hotel is in a unique location with breathtaking views.
Room Quality
9.98
Rooms have stunning views and are well-appointed.
Amenities
10
Excellent quality amenities, including a great spa.
Value for Money
9.46
High price point, but experience varied.
Food and Beverage
9.49
Occasional issues with food service consistency.
Overall Experience
10
Overall a very satisfying stay, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:22

Property Description

Luxury All-Inclusive Experience

At Tierra Patagonia Hotel & Spa, immerse yourself in the lap of luxury with all-inclusive packages for 3, 4, or 5 nights. Enjoy breathtaking panoramic views of Torres del Paine National Park from the comfort of your room.

Relaxation and Wellness

Indulge in ultimate relaxation at the hotel's spa, offering a steam room, sauna, heated pool, and more. Treat yourself to rejuvenating massage sessions and body treatments with natural elements.

Exceptional Dining and Amenities

Savor a full American breakfast and Patagonian specialties throughout the day. With a common living room, bar, and terrace, the hotel provides the perfect setting to unwind. Don't miss out on the complimentary iPad usage and guided tours of the picturesque surroundings.

Book now for an unforgettable Patagonian getaway at Tierra Patagonia Hotel & Spa.

Important information:

This property offers all-inclusive rates and normal rates (bed and breakfast).

Please note transfer services & excursions are only complimentary with the All-Inclusive packages. For Bed & Breakfast reservations, these services are available at an extra cost.

All-Inclusive rates include:
-Accommodations
-American breakfast, lunch and dinner
-Open Bar: includes water, sodas, juices, house wines and liquors. (Premium wines and liquors available for an additional cost)
-Daily excursions: 2 half-day excursions or 1 full day excursion
-Access to the Uma Spa: including the pool, sauna and steam room (massages, spa treatments and therapies are available for an additional cost)
-Regular transfers to and from Punta Arenas, Puerto Natales and Cerro Castillo (only for packages of minimum 3 nights stay) *
-Regular transfer to and from El Calafate, Argentina (available for an additional cost) *

* Transfer times are preset and subject to change. Guests are kindly requested to arrange arrival and departure times in advance (Punta Arenas Airport is a 4-hour drive away)


LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 40 reviews
Cleanliness: 9.49
Service: 9.99
Location: 10
Room Quality: 9.98
Amenities: 10
Value for Money: 9.46
Food and Beverage: 9.49
Overall Experience: 10
V
Valentina solo_traveller it
10
Un soggiorno semplicemente perfetto, che lascia il desiderio di tornare.
Pros:

Quando una struttura è davvero perfetta, diventa difficile spiegare cosa si sia apprezzato di più, perché si rischia inevitabilmente di tralasciare qualche dettaglio. Proverò comunque a raccontare la mia esperienza.
A partire dalla struttura stessa, perfettamente integrata nel territorio e impreziosita da una vista semplicemente incredibile, fino agli interni, estremamente curati, caratterizzati da uno stile essenziale ma allo stesso tempo caldo e accogliente. Un valore aggiunto fondamentale è senza dubbio il personale: dalla gentilezza e disponibilità dello staff della reception, del ristorante e del bar, fino alla preparazione, professionalità e simpatia delle guide durante le escursioni. Il ristorante offre una cucina di grande qualità, la spa è perfetta per rilassarsi dopo intense giornate di attività, e anche il servizio transfer, con autisti sempre puntuali e cordiali, contribuisce a rendere il soggiorno estremamente confortevole. Aggiungo inoltre che ho viaggiato da sola e, sin dal primo momento, mi sono sentita come in famiglia: un’atmosfera rassicurante che rende questa struttura perfetta anche per chi viaggia in solitaria.

Cons:

Dirò una banalità: mi è dispiaciuto non aver prenotato un paio di notti in più, ma sono certa che tornerò presto.

2025-12-26 via Nuitee
R
Richard couple gb
10
Exceptional hotel in an outstanding location..
Pros:

The hotel is an exceptional building in a unique location: the views from our room and dining room took our breath away. The guided treks and walks were interesting and we saw so many amazing animals, birds and landscapes. The riding excursion on the ranch with a gaucho was a highlight. Each and every member of staff were friendly and helpful. An unforgettable stay.

Cons:

Everything exceeded our expectations. The hotel was well managed and the general feeling was of a happy team working together. It was a once in a lifetime experience.

2025-12-05 via Nuitee
A
Archna couple us
9
Overall a very satisfying stay in a well appointed place
Pros:

The property location is excellent. Service is mostly excellent with some in consistency with food and service . One particular evening food was served cood and steak was essentially inedible! Serving staff that evening appeared disjointed and not up to the level of service experienced some days before
The wuality of the guides and excursions was exceptional

Cons:

Read above

2025-11-26 via Nuitee
J
John couple gb
3
Extremely over-priced, chaotic and under-trained staff
Pros:

The views from the room are stunning

Cons:

The hotel made major mistakes with our tour bookings which had to be rearranged and truncated at short notice without proper communication. We initially got left behind for our main tour because of the chaotic nature of the tours arrangements. There is no process in place.
The staff are not trained to a standard you would expect from an extremely expensive hotel. We weren't even offered a breakfast menu until our final morning so we were unaware you could order hot food. The bar is under staffed. We waited 15 minutes for a drink.
There was drilling and banging from the room next door at 6pm without any notice.

2025-11-21 via Nuitee
U
Ulrike solo_traveller de
10
Rundum fantastisch
Pros:

Einmalig

2025-10-27 via Nuitee
S
Susan family
10
Pros:

Gorgeous location. Wonderful rooms and staff. Excellent food. Well organized activities.

2025-03-29 via Nuitee
J
John young couple gb
10
Exceptional
2025-03-12 via Nuitee
D
Deborah family with young children nl
10
Best treat ever
Pros:

Everything. Mesmerizing property, amazing location, mostly nice food, the pools, lovely personnel, the manager is always on site and super kind, the excursions are great and the rangers are very very good and fun. This is a real treat, the attention to detail is unique, the beauty of the hotel is unforgettable. One of a kind.

Cons:

Nothing, you would be spoilt in a very unpleasant way if you could find any fault in this hotel

2025-02-13 via Nuitee
D
David solo traveller us
10
Exceptional
2025-01-30 via Nuitee
E
Ezequiel young couple ar
10
Unforgettable place, outstanding service surrounded by nature and
Pros:

The place, amenities and staff were outstanding. The food was absolutely extraordinary. I’d return 1000 times.

Cons:

Nothing - it was terrific.

2025-01-26 via Nuitee
D
David partner
10
Pros:

One of the very best hotels I have stayed in ever … and I have stayed in some amazing places . Loved every aspect of this hotel . Highly recommend

2025-01-18 via Nuitee
C
Charlotte young couple gb
10
Exceptional
2024-12-03 via Nuitee
M
Mark
10
Magical place, excellent service.
Pros:

A warm welcome at our late night entrance set the tone for the rest of this luxurious all inclusive accommodation. Restaurant staff, eco tour guides were all personable and knowledgeable.
Hotel location just outside the boundaries of Torres de Paine national park allows majestic view of the Torres across El Sarmiento lake from all of the rooms.

2024-11-13 via Nuitee
Y
Yonghwan partner
10
Pros:

We really loved our time at Tierra Patagonia! All the staff were amazing at their job and the location and surroundings were magical.

2024-05-01 via Nuitee
L
Lauren young couple us
10
Exceptional
Pros:

Amazing excursions and staff. Unbelievable location and food!

2024-04-17 via Nuitee
R
Rachel young couple gb
10
Exceptional
2024-04-15 via Nuitee
H
Homero
10
Patagonia wonder
Pros:

Fantastic. Excel.

2024-04-08 via Nuitee
T
thimmiah family
10
Pros:

Excellent with friendly hotel staff located in a magical place food was very good (all inclusive) excellent day hiking trips both easy and difficult and also a trip to the glacier-excellent views from all the rooms and beautiful spa pool and jacuzzi

2024-03-01 via Nuitee
J
Jillian young couple us
9
Other worldly views, location, amenities, hotel - food did not live up to expectations
Pros:

Location and amenties were stunning

Cons:

The food was shockingly not good at all.

2024-02-25 via Nuitee
J
Juan Esteban
10
Gran experiencia
Pros:

Excelente hotel, servicio, y la experiencia de los tours

2024-02-03 via Nuitee