City Express by Marriott Puebla FINSA

Hotels
•
City Express
8.8 (165 reviews)
Lateral Sur Autopista Mexico Puebla km 117 , Puebla , mx

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Cons:
Issues with cleanliness
Limited food variety

Categories

Cleanliness
8.13
Several guests reported issues with cleanliness, including hair in the shower and that towels were not replaced.
Service
9.6
Most guests praised the responsiveness and helpfulness of the staff.
Location
8.64
Guests appreciate the serenity of the area but noted some traffic issues in the vicinity.
Room Quality
9.09
Rooms were generally found comfortable and well-equipped, although some guests faced issues with the air conditioning and TV.
Amenities
8.62
While amenities were mostly considered good, there were complaints about the small cafeteria and limited variety in the buffet.
Value for Money
9.58
Guests generally felt that the services and accommodations provided good value for the price.
Food and Beverage
7.63
Mixed reviews regarding the breakfast quality and limited food options.
Overall Experience
9.1
Overall, guests had a positive experience, despite some operational shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:49

Property Description

Modern Comforts and Convenience
City Express Puebla FINSA in Puebla de Zaragoza offers a gym, free Wi-Fi, and air-conditioned rooms with flat-screen cable TV. Enjoy the convenience of a free shuttle service within a 10 km radius and 24-hour coffee and tea service.

Delicious Dining Options
Start your day right with the complimentary continental breakfast in the hotel's dining area. Indulge in a variety of options to satisfy your taste buds before exploring the city.

Convenient Services and Location
Take advantage of the laundry service and free on-site parking during your stay. With the city centre just a 10-minute drive away, City Express Puebla FINSA is the perfect choice for both leisure and business travelers.

Ready to experience comfort and convenience at City Express Puebla FINSA? Book your stay now!

Important information:

Please bring a printed copy of your booking confirmation with you when checking in.

Please note that when booking more than 10 rooms, different policies and additional supplements may apply.

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

On your journey along the Mexico-Puebla highway, consider staying at City Express by Marriott Puebla Finsa. Upon arrival, you will find a hotel equipped with a fitness center, meeting space, and WiFi network, allowing you to fulfill work responsibilities while staying active. Start your day with an american-style breakfast that includes a variety of hot and fresh options, or if you prefer, request room service, available Monday through Saturday from 12:00 to 22:00. For your rest, choose from 4 room types: single, double, suite with sofa bed, and suite with two sofa beds. If you are looking for things to do in Puebla, visit the local football and baseball stadiums or a key events and concerts venue in town. Take advantage of your time here and sample the three culinary delights of the local cuisine at the Mercado de los Sabores: mole poblano, pipián, and chalupas. }At City Express by Marriott Puebla Finsa, you will experience the courteous service you deserve.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PBC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 165 reviews
Cleanliness: 8.13
Service: 9.6
Location: 8.64
Room Quality: 9.09
Amenities: 8.62
Value for Money: 9.58
Food and Beverage: 7.63
Overall Experience: 9.1
N
NARCISO • family_with_children • mx
10
Me gustó
Pros:

Excelente experiencia

Cons:

El desayuno, debería haber más opciones

2026-02-23 • via Nuitee
J
Jose Marcos • family_with_children • mx
9
Pros:

Ubicación

Cons:

Todo bien

2026-02-13 • via Nuitee
Y
Yazmin • family_with_children • ca
1
Pros:

Nothing the receptionist was so rude

Cons:

We arrived at 1am and told us the reservation was canceled they gave it away and they still charged me

2026-01-14 • via Nuitee
J
Jose luis • couple • es
10
2026-01-12 • via Nuitee
B
Bravo • family_with_children • mx
9
2026-01-05 • via Nuitee
D
Dairon • couple • co
9
2026-01-02 • via Nuitee
J
julio antonio • family_with_children • mx
8
Pros:

He pues la habitación está bien!

Cons:

1. Necesite agua para tomar, no había, tenía que ir hasta la recepción.

2. Activaron la alarma de incendio a las 3 am y pues nunca fueron para dar una explicación y pues ya no pude dormir

2025-12-29 • via Nuitee
V
Viria • family_with_children • cr
9
Pros:

Atención personal

Cons:

Cafetería demasiado pequeña para la cantidad de huéspedes

2025-12-29 • via Nuitee
A
argelia • family_with_children • mx
9
Pros:

La habitación

Cons:

La ubicación y en el desayuno el huevo estaba un poquito crudo

2025-12-28 • via Nuitee
M
Máximo • family_with_children • mx
9
2025-11-25 • via Nuitee
I
Iván Barajas • couple • mx
9
Personal de limpieza
Pros:

Las instalaciones, aunque el teléfono no funcionaba

Cons:

Quizás sólo fue una confusión, pero dejé el gafete de "no molestar" y aún así pasaron a abrir la habitación mientras dormía, les dije que no hicieran la limpieza y sólo me cambiarán las toallas; se llevaron las sucias pero nunca llevaron las limpias, se le tuvo que hablar a recepción para solicitarlas. La siguiente mañana igual pasaron muy temprano sólo para decirme que "estaban haciendo recorrido".

2025-11-19 • via Nuitee
R
Randall Antonio Gonzalez • family_with_children • cr
9
Pros:

Muy tranquila la zona

Cons:

Mucho tránsito a sus alrededores

2025-10-31 • via Nuitee
A
Antonio • family_with_children • mx
10
2025-10-07 • via Nuitee
J
JAIME
10
Pros:

Todo bien

2025-10-02 • via Nuitee
E
Ernestina • partner
8
Pros:

Todo bien

2025-09-27 • via Nuitee
A
Alejandro • family_with_children • mx
9
Cons:

Poca variedad en el buffet...

2025-09-20 • via Nuitee
C
Carmen Castillejos Fuentes • family_with_children • mx
9
2025-09-02 • via Nuitee
J
Jose
10
Bien!
Pros:

Todo bien

2025-08-31 • via Nuitee
M
MARTHA NALLELY
10
Excelente hotel para descansar
Pros:

Buen hotel, bien ubicado, con desayuno incluido habitaciones amplias, cómodo, seguro, limpio, en general claro que regresaría

2025-08-19 • via Nuitee
L
Laura Elena • family
8
Pros:

Ninguna

2025-08-05 • via Nuitee