Ibis Lugano Paradiso

Hotels
ibis
8.1 (2455 reviews)
Via Geretta 10a , Lugano , ch

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Cleanliness issues
Room size limitations

Categories

Cleanliness
7.68
Mixed reviews; mentioned issues with cleanliness in some rooms.
Service
8.65
Generally positive sentiments regarding staff helpfulness.
Location
9.19
Frequent mentions of excellent location near transportation and city center.
Room Quality
7.14
Several reviewers noted small rooms and basic amenities.
Amenities
8.17
Basic amenities available; some comments about missing features.
Value for Money
8.13
Value perceived positively considering local prices.
Food and Beverage
7.68
Breakfast quality had mixed reviews, some found it lacking.
Overall Experience
8.15
Overall satisfactory experiences highlighted with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:23

Property Description

Prime Location near Lake Lugano
Located just 200 meters from the picturesque Lake Lugano and a short 1.5 km from the vibrant center of Lugano, the Ibis Lugano-Paradiso offers the perfect blend of tranquility and convenience.

Modern Comforts and Amenities
The hotel boasts modern, air-conditioned rooms equipped with a flat-screen cable TV, a cozy seating area, fireproof floors for added safety, and a well-appointed bathroom with a hairdryer.

Convenient Facilities
Guests can enjoy the convenience of a 24-hour snack bar, free Wi-Fi throughout the property, and the option of utilizing the private parking garage at an additional cost. With Lugano Train Station just 2 km away, exploring the city is a breeze.

Ready to experience the charm of Lugano? Book your stay at Ibis Lugano-Paradiso now!

Important information:

When you arrive by car, please use this address for the navigation device: Via Geretta 10, Paradiso.

The city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 23 per day.

Location

Guest Reviews

8.1
Based on 2455 reviews
Cleanliness: 7.68
Service: 8.65
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 8.13
Food and Beverage: 7.68
Overall Experience: 8.15
S
Sanela couple ch
9
Pros:

Sehr gute Lage, Personal sehr freundlich☺️

2026-05-02 via Nuitee
G
Grafwallner couple de
6
War in Ordnung
Pros:

Freundliches Personal, gut erreichbar!

Cons:

Stufe zum Bad war sehr hoch!

2026-05-02 via Nuitee
H
Heidi solo_traveller fi
7
Average stay
Pros:

The location was good.

Cons:

I felt the service we got could have been better. Info of parking was not clear and also the cleaners came to the room when we were still in there before 10.

2026-05-01 via Nuitee
A
Alexandra couple ch
9
Für einen Kurztripp perfekt
Pros:

Sehr freundlich und sauber. Gutes Frühstück, gemütliche Betten

Cons:

Sehr hellhörig

2026-04-30 via Nuitee
G
Gaspare solo_traveller ch
10
2026-04-29 via Nuitee
L
Lola couple ch
10
2026-04-28 via Nuitee
S
SallyJane solo_traveller ch
7
2026-04-26 via Nuitee
A
ANTONIOS solo_traveller gr
6
2026-04-26 via Nuitee
E
Etzioni solo_traveller ch
10
2026-04-26 via Nuitee
J
Jaafer extended_group ly
8
Pros:

It was good 😊

Cons:

The breakfast

2026-04-26 via Nuitee
N
Nicolas solo_traveller ch
9
2026-04-26 via Nuitee
D
Diamant couple al
8
2026-04-26 via Nuitee
R
Ricardo extended_group br
10
2026-04-26 via Nuitee
T
Todesco couple ch
9
Pros:

Zimmer sauber, alles io.
Frühstück ein wenig Chaotisch doch reichlich und gutes Morgenbuffet.
Personal am Empfang, sehr freundlich

Cons:

Alles OK.

2026-04-26 via Nuitee
R
Rafal solo_traveller ch
10
2026-04-26 via Nuitee
K
Karin couple ch
8
Gerne immer wieder mal
Pros:

Frühstück und Personal

Cons:

-

2026-04-25 via Nuitee
M
Marta solo_traveller ch
8
2026-04-23 via Nuitee
C
Charline solo_traveller ch
10
2026-04-23 via Nuitee
M
Melanie couple ch
5
2026-04-23 via Nuitee
A
ALEXANDER solo_traveller ch
5
Pros:

Frühstück

Cons:

Teppich im Zimmer ist scheusslich. Toilette/Dusche zu klein. Bett unbequem

2026-04-21 via Nuitee