Hotel Victoria Merida

Hotels
8.9 (919 reviews)
Avenida Paseo de Montejo 438 , Mérida , mx

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good service
Great location
Clean rooms
Cons:
Poor breakfast quality
Small rooms
Cleanliness issues

Categories

Cleanliness
8.64
Comments indicate cleanliness issues, particularly regarding linens and rooms not being fully clean.
Service
9.41
Multiple reviews highlight excellent service and friendly staff.
Location
9.55
The location is frequently praised for its proximity to attractions.
Room Quality
8.4
Several guests noted that rooms are small and dated, impacting overall perception.
Amenities
8.93
Amenities were mentioned generally positively but lacked details in several reviews.
Value for Money
8.79
Some guests feel the value for the price isn't fully justified due to various issues.
Food and Beverage
8.24
Breakfast quality was criticized in multiple reviews, impacting overall score.
Overall Experience
9.21
Overall positive experiences shared, highlighting satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:27

Property Description

Luxurious Accommodations
Hotel Victoria Merida offers air-conditioned rooms with modern amenities like a flat-screen cable TV, desk, and safe. The suites go above and beyond with a spacious seating area, king-size bed, and a relaxing spa bath for ultimate comfort.

Convenient Facilities
Guests can enjoy 24-hour reception, a well-equipped gym, and complimentary Wi-Fi and parking. Indulge in delicious meals at the on-site bar and restaurant with a charming outdoor terrace, or opt for the convenience of room service for a relaxing evening in.

Additional Services
Take advantage of the laundry and dry cleaning services, tour desk for exploring the city, and meeting rooms for any business needs. Hotel Victoria Merida ensures a seamless stay with a range of services tailored to your comfort and convenience. Book now to experience luxury at its finest.

Important information:

Please note the property parking is limited to 18 spaces.

Please note that the full sized bed is 47 in x 6.6 ft.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.9
Based on 919 reviews
Cleanliness: 8.64
Service: 9.41
Location: 9.55
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.79
Food and Beverage: 8.24
Overall Experience: 9.21
R
Raul • couple • mx
9
Exclente ubicación del hotel y muy buna experiencia en el mismo
Pros:

La ubicación es excelente, el desayuno me parecio bueno y en general la experiencia en el hotel estuvo bien

Cons:

El que no haya un closeto un mueble un poco más grande para colocar la ropa

2026-02-14 • via Nuitee
J
Jody • couple • us
9
2026-02-12 • via Nuitee
F
Frank • couple • no
10
Pros:

Very central, super staff

Cons:

Noise from fridge

2026-02-11 • via Nuitee
P
Pelayo • couple • mx
10
Confortable
Pros:

Excelente la ubicación y muy limpio, el baño no huele a cañería

2026-02-11 • via Nuitee
A
Abel • family_with_children • es
9
2026-02-08 • via Nuitee
P
Panagiotis • couple • gb
8
2026-01-31 • via Nuitee
L
Lowa • couple • us
10
Very nice stay.
Pros:

We had a very nice three week stay at this hotel. My only comment would be that the dining room wasn't really up to the standard I would have liked. I know, that in towns like Merida where there is a four or even five star restaurant on every block, expecting a dining room in a hotel to be up to standard these days is wishful thinking and I really don't fault them. Having a useful dining experience in the hotel would have been nice however. Beyond that this accommodation was very nice.

2026-01-30 • via Nuitee
M
Manuel • family_with_children • mx
9
Pros:

El jacuzzi en la planta alta con las vistas y el atardecer

2026-01-29 • via Nuitee
H
Heidi • extended_group • us
8
The hotel could use a little more comfort but the staff made up for it
Pros:

Great location. Staff was exceptional.

Cons:

The beds were a little old and hard. Towels were a little stiff and scratchy

2026-01-29 • via Nuitee
D
Diana • family_with_children • mx
10
2026-01-29 • via Nuitee
E
Eric Humberto • family_with_children • mx
10
Pros:

Ubicacion

2026-01-24 • via Nuitee
J
Jayne • couple • gb
6
Comfy
Pros:

Good location

Cons:

No bar simple but lovely staff

2026-01-24 • via Nuitee
D
Dominick • solo_traveller • us
8
Pros:

Location

2026-01-24 • via Nuitee
W
William • solo_traveller • gb
7
I was disappointed, seduced by the photo which makes it look like a colonial style hotel surrounded by palms. I was upse
Pros:

The bed

Cons:

It felt like 1980 in Miami
The ghastly jacuzzi roof terrace
The thumping party venue downstairs for two nights
The sham balcony’s built to house the aircon
The tv on in the breakfast room

2026-01-22 • via Nuitee
M
Maximiliano • family_with_children • mx
9
2026-01-21 • via Nuitee
R
Rogelio Sanchez Laurel • family_with_children • mx
10
Excelente ubicacion ,muy limpio y comodo y el personal de primer nivel.
Pros:

Todo

Cons:

Nada

2026-01-20 • via Nuitee
P
Paul • solo_traveller • us
9
I would have given my stay a 10 however I wanted to use the jacuzzi more but it was shut down a lot
Pros:

Location along the avenue was great. I walk a lot so it was perfect for me

Cons:

Well run, quiet, dining room and food was great

2026-01-20 • via Nuitee
E
EDNA LILIANA • solo_traveller • mx
9
satisfecha
Pros:

muy rico todo, excelente su servicio

2026-01-20 • via Nuitee
C
CESAR ALFONSO • family_with_children • mx
10
MUY BIEN
Pros:

BUENA UBICACION, MUY BUENA COMIDA, PERSONAL AGRADABLE

Cons:

QUE LOS DOMINGOS CIERRAN LA AVENIDA Y NO TENIA DONDE ESTACIONARME, DI MUCHAS VUELTAS EN EL AUTO HASTA LOGRAR METERME EN UNA CALLE LATERAL QUE DA AL HOTEL, TAMBIEN CERRADA PERO EL POLICIA ME DEJO PASAR PARA PODER SUBIR MI EQUIPAJE AL HACER CHECKOUT

2026-01-19 • via Nuitee
D
dominguez • family_with_children • mx
8
Pros:

La ubicación

Cons:

No habia agua caliente.

2026-01-19 • via Nuitee