Welcomhotel by ITC Hotels, Dwarka, New Delhi

Hotels
8 (3620 reviews)
Plot No 3, District Centre, Sector 10, Dwarka , New Delhi , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good service staff
Comfortable rooms
Cons:
Dirty facilities
Maintenance issues

Categories

Cleanliness
6.14
Dirty carpets in corridors and overall cleanliness concerns.
Service
9.11
Staff were attentive at breakfast and checked guests in early.
Location
8.65
Close to the airport, but limited access without transport.
Room Quality
7.6
Rooms were decent, but noted as old and needing renovation.
Amenities
7.13
Limited amenities due to maintenance and renovation.
Value for Money
8.59
Good value for many aspects, but some offered standards fell short.
Food and Beverage
8.14
Food was decent; however, prices were considered inflated.
Overall Experience
8.61
Mixed experience; some positives overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:10

Property Description

Modern Rooms and Convenient Location
WelcomeHotel in Dwarka offers modern rooms with amenities such as a flat-screen TV, laptop safe box, and complimentary coffee/tea making facilities. Located just 12 Kms from Delhi International Airport, the hotel provides easy access to Ambience Mall and New Delhi city centre.

Dining Options for Every Palate
Indulge in a variety of Indian and international favorites at the all-day dining Pavilion 75, or savor Indian dishes at K & K with the option of indoor or outdoor dining overlooking the city. For a taste of Chinese Specialty Cuisine, head to the Shanghai Club.

Business and Leisure Facilities
Guests can enjoy free access to the gym and seasonal outdoor pool, as well as utilize the business center and tour desk. With 24-hour room service, laundry services, and complimentary parking, WelcomeHotel ensures a comfortable stay for all guests.

Book your stay at WelcomeHotel for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

Please note that bringing outside food and liquor is not permitted inside the property premises.

Please note that the food and beverage discount is only on all the outlets and not on In Room Dining (IRD).

K&K and Shanghai Club F&B outlets are Temporarily closed until further notice.

Please note that the gym is currently closed as per government regulations.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for Rs. 0 per person per night when using an existing bed.
    People no matter the age stay for Rs. 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 3620 reviews
Cleanliness: 6.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
V
Vikram solo_traveller sg
10
Short and sweet
Pros:

The breakfast was ok

2026-03-28 via Nuitee
G
Girish solo_traveller in
10
2026-03-28 via Nuitee
M
Mark couple au
8
Very accommodating with late check out and able to stay in same room across two different bookings
Pros:

Breakfast was included, we stayed 2 nights, first night under a group tour booking and one night via booking.com
We were able to stay in the same room and have a later checkout which was greatly appreciated.
Metro is close by if you want to try it. Ubers are easy to get.

Cons:

Hotel being renovated but it didn't impact that much.
Need to get an uber to closest Mall (short trip), nothing much near by.

2026-03-28 via Nuitee
R
Rishi Raj solo_traveller in
8
Pros:

Luxury

2026-03-25 via Nuitee
A
Ahir family_with_children in
9
2026-03-24 via Nuitee
A
Amar solo_traveller au
1
Cons:

The communication from the front desk and the booking team is very unprofessional and unethical.
I paid for the booking and communicated directly with the hotel after confirming the payment. Asked them not to charge the guest; they confirmed, but they still charged the guest.

2026-03-22 via Nuitee
R
Rupesh Kumaar solo_traveller np
6
2026-03-21 via Nuitee
V
Vivek_Jha family_with_children nl
7
Pros:

Okiesh... stay was comfortable.

Cons:

Waiting time for breakfast.

2026-03-19 via Nuitee
K
Kashyap couple in
9
Pros:

Food was delicious and room was clean

2026-03-18 via Nuitee
K
Kshitiz couple in
10
2026-03-17 via Nuitee
S
Singh couple in
9
2026-03-17 via Nuitee
M
Murtaza solo_traveller in
8
2026-03-17 via Nuitee
P
Paresh family_with_children in
9
Pros:

Checking in was smooth , staff very nice and polite , food excellent , facilities up to the mark

2026-03-17 via Nuitee
V
Vipin couple in
9
2026-03-16 via Nuitee
R
Ravineel extended_group au
10
Wonderful
Pros:

Everything was wonderful. Received wonderful service from Muskan Singh. She provided good information about places to visit and handy local tips and tricks.

2026-03-16 via Nuitee
S
SANJOY couple in
10
Pros:

Food quality is pretty bad, be it dinner or breakfast. It seems that the cooks are highly incompetent or they were instructed to cook badly.

Cons:

Food at hotel restaurant is pretty bad be it dinner, snacks or morning breakfast - haven't had such badly cooked food in the last 20 years,

2026-03-16 via Nuitee
P
Pratyush couple in
9
2026-03-15 via Nuitee
B
Bahram extended_group au
10
2026-03-15 via Nuitee
H
Hady family_with_children jo
10
2026-03-15 via Nuitee
A
Alexander family_with_children co
8
2026-03-13 via Nuitee