Welcomhotel by ITC Hotels, Dwarka, New Delhi

Hotels
8 (3948 reviews)
Plot No 3, District Centre, Sector 10, Dwarka , New Delhi , IN
+91 11 4222 9222

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good service staff
Comfortable rooms
Cons:
Dirty facilities
Maintenance issues

Categories

Cleanliness
6.14
Dirty carpets in corridors and overall cleanliness concerns.
Service
9.11
Staff were attentive at breakfast and checked guests in early.
Location
8.65
Close to the airport, but limited access without transport.
Room Quality
7.6
Rooms were decent, but noted as old and needing renovation.
Amenities
7.13
Limited amenities due to maintenance and renovation.
Value for Money
8.59
Good value for many aspects, but some offered standards fell short.
Food and Beverage
8.14
Food was decent; however, prices were considered inflated.
Overall Experience
8.61
Mixed experience; some positives overshadowed by significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:10

Property Description

Modern Rooms and Convenient Location
WelcomeHotel in Dwarka offers modern rooms with amenities such as a flat-screen TV, laptop safe box, and complimentary coffee/tea making facilities. Located just 12 Kms from Delhi International Airport, the hotel provides easy access to Ambience Mall and New Delhi city centre.

Dining Options for Every Palate
Indulge in a variety of Indian and international favorites at the all-day dining Pavilion 75, or savor Indian dishes at K & K with the option of indoor or outdoor dining overlooking the city. For a taste of Chinese Specialty Cuisine, head to the Shanghai Club.

Business and Leisure Facilities
Guests can enjoy free access to the gym and seasonal outdoor pool, as well as utilize the business center and tour desk. With 24-hour room service, laundry services, and complimentary parking, WelcomeHotel ensures a comfortable stay for all guests.

Book your stay at WelcomeHotel for a seamless blend of comfort and convenience.

Important information:

Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

Please note that bringing outside food and liquor is not permitted inside the property premises.

Please note that the food and beverage discount is only on all the outlets and not on In Room Dining (IRD).

K&K and Shanghai Club F&B outlets are Temporarily closed until further notice.

Please note that the gym is currently closed as per government regulations.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

8
Based on 3948 reviews
Cleanliness: 6.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 7.13
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
A
Abhimanyu • solo_traveller • in
5
The property is nice and large. But it has a lot of issues on management side.
Pros:

Room was large. I was late but still they agreed to send me dinner to my room as I had a package of breakfast and 1 meal. At the Breakfast restaurant, the staff was super efficient.

Cons:

The bedsheets and tea cups were not clean. Foot Stand kept along the bed had stains. The reception was badly managed. It took me more than 30 mins to check in and allocate room. They sent me some food in my room, but it did not have salt. And it was delivered to room after 1 hour 30 mins of ordering inspite of regular follow up. Breakfast most counters were mostly empty. nd Cleanliness was missing. My Water glasses and plates were not cleaned properly.

2026-10-24 • via Nuitee
K
Kumar • solo_traveller • bh
8
2026-10-24 • via Nuitee
V
Veswa • extended_group • in
8
2026-10-24 • via Nuitee
S
Sanober • couple • nl
8
I felt sick and had to increase my stay due to sick and also missed our breakfast I was offered a hot soup n my so. Some
Pros:

Huge neat well organized

Cons:

If it’s says 5 star it should be crystal clear which was not the case

2026-10-24 • via Nuitee
N
Namrata • solo_traveller • in
6
Ok
Pros:

Location

Cons:

Cleanliness and connection and time taken for service

2026-10-23 • via Nuitee
B
Babek • family_with_children • nl
8
Pros:

Personeel aan de receptie en lobby

Cons:

Personeel restaurant hebben geprobeerd om mijn te scamen

2026-10-23 • via Nuitee
S
Stephen • couple • au
9
Very satisfied with the comfort of our stay. Location was very good and close to metro station.
Pros:

Good breakfast served daily with a variety of different foods including continental meals too

Cons:

The continental breakfast variety was good but no comparison to its Indian counterpart in authenticity and taste.

2026-10-23 • via Nuitee
N
Nikhil • solo_traveller • in
10
2026-10-22 • via Nuitee
R
Riddhi • solo_traveller • in
1
Disappointing. Extremely bad experience
Pros:

It was good

2026-10-22 • via Nuitee
M
M • family_with_children • in
8
2026-10-21 • via Nuitee
S
sharma • family_with_children • in
9
Pros:

Lovely experience!

Cons:

Nothing to complain about.

2026-10-19 • via Nuitee
G
Gajree • solo_traveller • gb
5
Pros:

Location

Cons:

Cold food

2026-10-19 • via Nuitee
P
PadmaRaj • family_with_children • in
3
2026-10-19 • via Nuitee
S
SHILPA • solo_traveller • in
9
2026-10-19 • via Nuitee
A
Antonino • solo_traveller • it
6
Pros:

Lobby and restaurant

Cons:

Swimming pool, showera on swimmimg pool, details in the room

2026-10-18 • via Nuitee
D
Dr. Jai Gopal • family_with_children • in
9
Excellent stay
Pros:

Behavior of staff, food, excellent

Cons:

Check in time can be at 2 pm

2026-10-16 • via Nuitee
G
Gajree • solo_traveller • gb
6
Pros:

Location near metro

Cons:

Buffet breakfast and dinner was cold

2026-10-16 • via Nuitee
A
Ashwani • family_with_children • au
8
2026-10-16 • via Nuitee
P
Pallab Kr • family_with_children • nl
10
Pros:

No doubt why its called a 5 star hotel... The ITC never fails my expectations...

Cons:

They could have reduced the food prices in their kitchen Radison had better food offers..

2026-10-14 • via Nuitee
A
AniketDhar • solo_traveller • in
8
Comfortable stay near IGI Airport
Pros:

Close to the airport, the staff were really nice and helpful. We arrived really early and they were able to arrange an early check-in for us quite fast. The breakfast was really good, especially the freshly prepared dosa.

Cons:

We requested a baby cot. They offered to set up a wooden cot in the room which was quite large and not so easy to fit in the room. We declined the offer and decided to co-sleep with the baby.

2026-10-14 • via Nuitee