Hotel Poincenot

Hotels
8.5 (244 reviews)
Av San Martin 668 , El Chalten , ar

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Packed lunches
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Noisy rooms
Lack of cleanliness
Limited amenities

Categories

Cleanliness
7.33
Several reviews mentioned stained tubs and dirty showerheads.
Service
9.8
Feedback highlights friendly and helpful staff.
Location
9.84
Many reviews praised the convenient location for trekking and restaurants.
Room Quality
7.79
Noisy conditions and minimal amenities mentioned negatively impact room quality.
Amenities
7.82
Reviewed amenities were lacking; some required extra fees.
Value for Money
7.28
Paid 4-5 star prices but received 1 star experience.
Food and Beverage
8.83
Breakfast options were decent, though coffee was criticized for being watery.
Overall Experience
9.3
Despite some issues, many found it a comfortable stay with good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:21

Property Description

Unique Location Inside Los Glaciares National Park
Nestled inside the breathtaking Los Glaciares National Park, Hotel Poincenot offers a unique experience surrounded by natural beauty.

Contemporary Patagonian Decor and Modern Amenities
Experience a blend of Patagonian charm and modern comfort with our contemporary décor, including vibrant colors and urban design touches. Enjoy amenities such as flat-screen TVs, central heating, and relaxing massage sessions.

Exciting Culinary Offerings and Adventure Opportunities
Indulge in a daily breakfast spread of croissants and local jams, savor gourmet sandwiches and fine wines at the bar, and take advantage of our 24-hour snack bar. With proximity to trekking circuits and a helpful tour desk, adventure awaits at every corner.

Book now to immerse yourself in the beauty and adventure of Hotel Poincenot!

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 301463702)
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FTE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 244 reviews
Cleanliness: 7.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 8.83
Overall Experience: 9.3
M
Manuel Felipe couple es
7
2026-02-14 via Nuitee
S
Stanisław family_with_children pl
10
2026-02-13 via Nuitee
S
Sabrina family_with_children ar
10
Siempre vuelvo
Pros:

Todo. Siempre me quedo en este hotel.

Cons:

Nada.

2026-02-08 via Nuitee
M
Maximo family_with_children ar
5
Cons:

Caro y quise pagar en U$S billete y me lo querían transformar a pesos a un tipo de cambio inferior al oficial, típica viveza criolla barata

2026-01-31 via Nuitee
J
Josemar extended_group br
9
Tranquilidade.
Pros:

Hotel novo, muito bem
Localizado, café da manhã muito bom.

2026-01-31 via Nuitee
A
Ana Isabel couple pt
8
Pros:

The room was very spacious. The location was great - extremely central. There are coffee and water available 24 hours a day. They let us use the common rooms, which are quite comfy.

Cons:

The fact that there is no elevator to the rooms (mine was on the 2nd floor). Breakfast could be better. They do not allow a late check out (the set hour is 10am), even though check in is only at 2 pm.

2026-01-28 via Nuitee
M
Macarena couple ar
7
Pros:

La ubicación céntrica

Cons:

En la habitación se escuchaba mucho el ruido de la chapa que se movía por el viento. Molestaba al dormir

2026-01-27 via Nuitee
F
Federica couple it
10
2026-01-25 via Nuitee
F
Franco Emanuel couple es
10
2026-01-22 via Nuitee
M
M couple ar
4
2026-01-20 via Nuitee
C
Carabio family_with_children uy
10
Pros:

La atención siempre excelente! La ubicación es muy buena de acuerdo a lo que necesitábamos. El desayuno completo y muy rico y las habitaciones muy lindas, la cama muy cómoda

2026-01-13 via Nuitee
P
Paul couple fr
7
Confort et petits déjeuner corrects mais service décevant et cher
Pros:

L’emplacement de l’hôtel est correct, le confort des chambres est agréable et le petit déjeuner inclus propose pas mal de choix, ce qui est appréciable pour bien commencer la journée.

Cons:

L’hôtel est cher pour la prestation proposée. Les serviettes étaient sales à notre arrivée et le personnel à l’accueil était très froid et peu accueillant. Nous avions demandé la veille de notre départ un late check-out afin de pouvoir prendre une douche avant notre long trajet en bus vers El Calafate. La première réceptionniste nous avait dit que ce n’était pas possible, mais qu’une douche serait possible ailleurs. Le lendemain, la personne en charge nous a annoncé qu’aucune douche n’était disponible et n’a absolument pas cherché à proposer une alternative, semblant totalement indifférente à notre situation.

2026-01-08 via Nuitee
M
Manuel couple pt
3
Cons:

Barulho no quarto. Faz muito vento em El Chalten e o nosso quarto estava diretamente em baixo do telhado. O telhado e as janelas não tinham qualquer isolamento acústico pelo que parecia que estavamos numa tenda com rajadas de 100km/h. Só conseguimos adormecer com phones noise cancelling dado o barulho indescritível.

2026-01-03 via Nuitee
D
Deepa couple us
1
Super expensive, but it is more like a hostel rather than a hotel.
Pros:

The location is great on the main st, walkable to all the restaurants and supermarket. It was a 15 min walk to the bus stop. Breakfast was decent, good options. Hot milk for the coffee was a bonus.

Cons:

The room was the top floor, super noisy due to heavy winds outside. Felt like sleeping in a hotel with no roofs on. The wind gust was so loud. The toilet was so close to the sink that our legs were under the sink when sitting facing forward. The tub had stains and the shower head looked rusty, dirty and not cleaned in ages. There was no coffee maker/electric water heater or refrigerator in the rooms and these costs extra. Table in the room was shaky and was there for namesake and did not serve the purpose. The room was spacious, but there was bare minimum amenities. No elevators so we had to carry the luggage to the 3 rd floor. It is a 3 star hotel with no basic amenities. It was one of the worst stays. We paid the price equivalent to 4-5 star hotel and received 1 star stay. Not sure how Booking.com rated this place as 3 star.

2025-12-30 via Nuitee
C
Cassandra solo_traveller us
10
2025-12-28 via Nuitee
C
Cassandra solo_traveller us
9
Great value place to stay for hiking in El Chalten.
Pros:

Really lovely hotel, lots of breakfast options and close to restaurants, town but also the main trailheads.

Cons:

Coffee at breakfast was watery. Walk to town was a bit further than I would’ve liked, especially in the rain and wind.

2025-12-28 via Nuitee
S
Sabrina family_with_children ar
10
Siempre elijo este hotel
Pros:

La comodidad de la cama, el desayuno, la atención. Super amables todos.

Cons:

Nada.

2025-12-25 via Nuitee
W
Wolfgang couple at
9
Sehr ansprechende Atmosphäre.
Pros:

Die Menschen, die in diesem
Hotel arbeiten sind alle sehr freundlich und die Betreuung ist sehr herzlich. Man fühlt sich persönlich betreut und sehr wohl. Das war ein besonders angenehmer Aufenthalt

2025-12-21 via Nuitee
J
Jehoshua couple ro
10
An excellent place — one of the best in town.
Pros:

An excellent location on the main street, surrounded by hotels and restaurants. A boutique hotel that is exceptionally clean, with well-equipped rooms and a warm, helpful staff. A supermarket is just a short walk away, and it’s close to the starting point for hikes and excursions — a perfect place to relax after a demanding day.
Bottom line: a high-quality place for those looking for comfort and quality.

2025-12-20 via Nuitee
T
THIERRY couple fr
8
Bon hôtel
Pros:

Le côté cosy

2025-12-20 via Nuitee