Hotel Poincenot

Hotels
8.5 (249 reviews)
Av San Martin 668 , El Chalten , ar

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Luggage storage
Safety deposit box
Tour desk
Soundproof rooms
Packed lunches
Currency exchange
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast options
Cons:
Noisy rooms
Lack of cleanliness
Limited amenities

Categories

Cleanliness
7.33
Several reviews mentioned stained tubs and dirty showerheads.
Service
9.8
Feedback highlights friendly and helpful staff.
Location
9.84
Many reviews praised the convenient location for trekking and restaurants.
Room Quality
7.79
Noisy conditions and minimal amenities mentioned negatively impact room quality.
Amenities
7.82
Reviewed amenities were lacking; some required extra fees.
Value for Money
7.28
Paid 4-5 star prices but received 1 star experience.
Food and Beverage
8.83
Breakfast options were decent, though coffee was criticized for being watery.
Overall Experience
9.3
Despite some issues, many found it a comfortable stay with good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:21

Property Description

Unique Location Inside Los Glaciares National Park
Nestled inside the breathtaking Los Glaciares National Park, Hotel Poincenot offers a unique experience surrounded by natural beauty.

Contemporary Patagonian Decor and Modern Amenities
Experience a blend of Patagonian charm and modern comfort with our contemporary décor, including vibrant colors and urban design touches. Enjoy amenities such as flat-screen TVs, central heating, and relaxing massage sessions.

Exciting Culinary Offerings and Adventure Opportunities
Indulge in a daily breakfast spread of croissants and local jams, savor gourmet sandwiches and fine wines at the bar, and take advantage of our 24-hour snack bar. With proximity to trekking circuits and a helpful tour desk, adventure awaits at every corner.

Book now to immerse yourself in the beauty and adventure of Hotel Poincenot!

Important information:

This accommodations is registered as a provider of the Pre Trip Program (Programa Previaje) of the Argentinian Ministry of Tourism and Sports(CUIT: 301463702)
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: FTE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 249 reviews
Cleanliness: 7.33
Service: 9.8
Location: 9.84
Room Quality: 7.79
Amenities: 7.82
Value for Money: 7.28
Food and Beverage: 8.83
Overall Experience: 9.3
M
María Isabel • family_with_children • mx
8
2026-04-03 • via Nuitee
C
chris • couple • us
3
Disappointing stay in El Chalten. Wonderful staff but overall poor quality hotel.
Pros:

a) Wonderful staff - polite, accommodating and they try their very best. Much credit to the staff of this hotel, for trying their best to overcome the shortcomings.

b) Great location, within close proximity to trail heads, restaurants etc.

Cons:

a) Poorly maintained property. Bathroom toilet leaked, did not flush properly. Tap / faucet in sink loose and swiveling side to side.
b) Poorly fitted privacy blind, which collapsed from ceiling when trying (gently) to lower it.
c) Insufficient pillows, poor quality towels, insufficient outlets.
d) Basic breakfast, given the price of this accommodation.

The owner of this establishment does not seem to be investing in the upkeep of this hotel.

2026-04-02 • via Nuitee
A
Ashley • couple • us
10
Great hotel in the middle of town
Pros:

Perfect spot right in the center of town! Staff was very friendly and helpful- they were able to store our luggage for us while we spent a few days in the mountains. Couldn't have asked for more!

2026-03-18 • via Nuitee
I
Ivan • couple • bg
3
Very poor, unpleasant stay
Pros:

Close to mt fitzroy.

Cons:

Room was small, incredibly simple - not something you would expect for almost USD$200 per night. Breakfast was poor. The biggest problem was the staff attitude and support. We asked two days in advance to book a taxi for 7:30am to drive us to the bus station to catch our bus at 8am. On the day, we reminded reception about this and they promised us that they had called and the taxi would be there. It got to 7:45 and the taxi was still not there, and showed no signs of coming - the staff didn’t seem to care at all that we were about to miss our bus. We had to run all the way across town with suitcases and bags because of their incompetence. Absolutely horrible service.

2026-03-18 • via Nuitee
G
GABRIEL • couple • ar
8
2026-03-15 • via Nuitee
E
Elvira • couple • pt
10
Espetacular
Pros:

Perfecto

2026-03-15 • via Nuitee
R
Renée • couple • ar
8
2026-03-06 • via Nuitee
C
Calvin • couple • ca
7
Pros:

Ideal location. Friendly staff. Comfortable bed.

Cons:

Breakfast - bacon was undercooked and cold. Limited in fruit.

2026-03-02 • via Nuitee
M
Manuel Felipe • couple • es
7
2026-02-14 • via Nuitee
S
Stanisław • family_with_children • pl
10
2026-02-13 • via Nuitee
S
Sabrina • family_with_children • ar
10
Siempre vuelvo
Pros:

Todo. Siempre me quedo en este hotel.

Cons:

Nada.

2026-02-08 • via Nuitee
J
Josemar • extended_group • br
9
Tranquilidade.
Pros:

Hotel novo, muito bem
Localizado, café da manhã muito bom.

2026-01-31 • via Nuitee
M
Maximo • family_with_children • ar
5
Cons:

Caro y quise pagar en U$S billete y me lo querían transformar a pesos a un tipo de cambio inferior al oficial, típica viveza criolla barata

2026-01-31 • via Nuitee
A
Ana Isabel • couple • pt
8
Pros:

The room was very spacious. The location was great - extremely central. There are coffee and water available 24 hours a day. They let us use the common rooms, which are quite comfy.

Cons:

The fact that there is no elevator to the rooms (mine was on the 2nd floor). Breakfast could be better. They do not allow a late check out (the set hour is 10am), even though check in is only at 2 pm.

2026-01-28 • via Nuitee
M
Macarena • couple • ar
7
Pros:

La ubicación céntrica

Cons:

En la habitación se escuchaba mucho el ruido de la chapa que se movía por el viento. Molestaba al dormir

2026-01-27 • via Nuitee
F
Federica • couple • it
10
2026-01-25 • via Nuitee
F
Franco Emanuel • couple • es
10
2026-01-22 • via Nuitee
M
M • couple • ar
4
2026-01-20 • via Nuitee
C
Carabio • family_with_children • uy
10
Pros:

La atención siempre excelente! La ubicación es muy buena de acuerdo a lo que necesitábamos. El desayuno completo y muy rico y las habitaciones muy lindas, la cama muy cómoda

2026-01-13 • via Nuitee
P
Paul • couple • fr
7
Confort et petits déjeuner corrects mais service décevant et cher
Pros:

L’emplacement de l’hôtel est correct, le confort des chambres est agréable et le petit déjeuner inclus propose pas mal de choix, ce qui est appréciable pour bien commencer la journée.

Cons:

L’hôtel est cher pour la prestation proposée. Les serviettes étaient sales à notre arrivée et le personnel à l’accueil était très froid et peu accueillant. Nous avions demandé la veille de notre départ un late check-out afin de pouvoir prendre une douche avant notre long trajet en bus vers El Calafate. La première réceptionniste nous avait dit que ce n’était pas possible, mais qu’une douche serait possible ailleurs. Le lendemain, la personne en charge nous a annoncé qu’aucune douche n’était disponible et n’a absolument pas cherché à proposer une alternative, semblant totalement indifférente à notre situation.

2026-01-08 • via Nuitee