Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Luggage storage
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Colonial charm
Cons:
Cleanliness issues
Noisy environment
Inconsistent room quality

Categories

Cleanliness
7.56
Multiple mentions of cleanliness issues, including dirty rooms and bugs.
Service
8.53
Staff received positive feedback for being helpful and friendly.
Location
9.07
Highly rated for its central location near main attractions.
Room Quality
7.52
Varied room experiences; some were spacious while others had issues.
Amenities
8.05
Amenities include a pool, although some cleanliness issues noted.
Value for Money
8.51
Overall a good value for a central location, despite some shortcomings.
Food and Beverage
7.06
No coffee provided in the morning, which negatively affected the score.
Overall Experience
8.53
Positive reviews overall, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Outdoor Pool:
Enjoy a refreshing dip in our outdoor pool, the perfect spot to relax and unwind after a day of exploring the city.

Tour Services and Free Wi-Fi:
Take advantage of our tour services to explore the local attractions hassle-free. Stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Amenities:
Indulge in our free coffee service and make use of the on-site laundry facilities for added convenience during your stay.

Experience comfort and convenience at Hotel Reforma Merida. Book now to secure your stay at our ideally located hotel opposite the Government Palace.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MID

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

8.1
Based on 1147 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.06
Overall Experience: 8.53
R
Ronald Sarzosa • solo_traveller • cl
7
2026-06-13 • via Nuitee
J
jose luis • solo_traveller • mx
10
Pros:

Excelente lugar

2026-06-13 • via Nuitee
B
Brigitte • solo_traveller • fr
6
Hotel vétuste et sale, personnel peu aimable
Pros:

L'emplacement, le cachet à l'intérieur de l'hôtel.

Cons:

Très vétuste, les plafonds s'effritent, manque d'insonorisation, prises électriques qui se décollent, ménage laissant à désirer, personnel peu aimable.

2026-06-11 • via Nuitee
N
Navarro • solo_traveller • mx
9
2026-06-08 • via Nuitee
D
Dz • solo_traveller • mx
8
Pros:

La ubicación

2026-06-08 • via Nuitee
C
Chan • solo_traveller • mx
9
Muy agradable
Pros:

La ubicación y su piscina

2026-06-05 • via Nuitee
E
Experiencias • extended_group • co
8
2026-06-04 • via Nuitee
L
Lupis Aviles • solo_traveller • mx
9
Pros:

La ubicacion en el centro

Cons:

La alberca muy sucia

2026-06-04 • via Nuitee
L
López Pallares • solo_traveller • mx
6
2026-06-04 • via Nuitee
J
Jose Edgardo • couple • mx
9
Agradable
Pros:

Ubicacion

Cons:

El trato aspero del recepcionista

2026-06-03 • via Nuitee
R
Roland • solo_traveller • us
5
Cons:

Was not the room i booked should have been a double bed not king

2026-06-03 • via Nuitee
J
Julio Alberto • solo_traveller • mx
8
Pros:

La excelente ubicación.

2026-06-02 • via Nuitee
G
Gonzalez chan • solo_traveller • mx
10
Pros:

Nos gustó mucho a mi esposa y a mi la decoración y la ubicación

Cons:

El estacionamiento

2026-06-02 • via Nuitee
C
Cindy • family_with_children • mx
10
2026-06-02 • via Nuitee
C
castillo • solo_traveller • mx
9
2026-06-01 • via Nuitee
E
Eric • solo_traveller • mx
10
2026-05-24 • via Nuitee
H
Héctor • family_with_children • mx
8
buena
Pros:

la alberca esta en reparación

Cons:

la ventana del baño no funciona

2026-05-22 • via Nuitee
R
Ricalde • solo_traveller • mx
9
2026-05-20 • via Nuitee
L
Lopez Valles • solo_traveller • mx
5
2026-05-19 • via Nuitee
M
Mariana • family_with_children • mx
10
Nos encanto ,regresaremos sin duda
Pros:

TODO PERFECTO , los chicos y la chica de recepción muy bien amables y siempre disponibles a cualquier hora y resuelven todas las necesidades, nos apoyaron mucho ,la habitación asi como la picina muy bien ahi le celebramos el cumple 5 a mi niña ,muy bien la limpieza y la ubicacion no se diga yo si lo recomiendo ,tuvimos buena estadia ,regresaremos con mas familia.

Cons:

Todo y todos muy bien muchas felicidades por su trabajo .

2026-05-19 • via Nuitee