Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Colonial charm
Cons:
Cleanliness issues
Noisy environment
Inconsistent room quality

Categories

Cleanliness
7.56
Multiple mentions of cleanliness issues, including dirty rooms and bugs.
Service
8.53
Staff received positive feedback for being helpful and friendly.
Location
9.07
Highly rated for its central location near main attractions.
Room Quality
7.52
Varied room experiences; some were spacious while others had issues.
Amenities
8.05
Amenities include a pool, although some cleanliness issues noted.
Value for Money
8.51
Overall a good value for a central location, despite some shortcomings.
Food and Beverage
7.06
No coffee provided in the morning, which negatively affected the score.
Overall Experience
8.53
Positive reviews overall, but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:54

Property Description

Outdoor Pool:
Enjoy a refreshing dip in our outdoor pool, the perfect spot to relax and unwind after a day of exploring the city.

Tour Services and Free Wi-Fi:
Take advantage of our tour services to explore the local attractions hassle-free. Stay connected with complimentary Wi-Fi throughout the hotel.

Convenient Amenities:
Indulge in our free coffee service and make use of the on-site laundry facilities for added convenience during your stay.

Experience comfort and convenience at Hotel Reforma Merida. Book now to secure your stay at our ideally located hotel opposite the Government Palace.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: MID

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 9 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 50 per day.

Location

Guest Reviews

8.1
Based on 1158 reviews
Cleanliness: 7.56
Service: 8.53
Location: 9.07
Room Quality: 7.52
Amenities: 8.05
Value for Money: 8.51
Food and Beverage: 7.06
Overall Experience: 8.53
C
Cordova Garcia • solo_traveller • mx
10
Pros:

Amabilidad

Cons:

Algunos detalles dentro de la habitación pero todo bien

2026-07-22 • via Nuitee
B
Brito Salvador • solo_traveller • mx
9
Pros:

La ubicación del lugar el horario de la piscina las personas que nos atendieron fueron muy amables exelente lugar para descansar

Cons:

Que dejen consumir bebidas alcohólicas en el aria de piscina

2026-07-21 • via Nuitee
A
Alma Bertha • couple • mx
10
Pros:

Micha, excelente recepcionista, la amé 💕

Cons:

Todo muy bien

2026-07-21 • via Nuitee
F
Flores Rivera • solo_traveller • mx
10
2026-07-19 • via Nuitee
S
Samera • solo_traveller • nl
8
Pros:

Locatie was top! En een scherpe prijs. Het koloniale gebouw was echt fantastisch! De kamers waren simpel maar prima.

Cons:

De bedden zijn een beetje klein en de matrassen waren niet heel comfortabel. Door de vering voel je alle bewegingen van degene met wie je in bed ligt.

2026-07-18 • via Nuitee
G
Grace • solo_traveller • cu
9
2026-07-16 • via Nuitee
R
Rafael Eduardo • solo_traveller • mx
6
Pros:

El ambiente y las decoraciones artísticas

Cons:

El tamaño del baño y lo precios extra de estacionamiento

2026-07-13 • via Nuitee
T
Teresa • solo_traveller • fr
8
Bien
Pros:

Très beau hôtel en centre ville, personnel très gentil, chambre relativement propre

Cons:

Eau piscine très trouble et pas d'insonorisation dans la chambre. Eau plus que tiède dans la douche. .

2026-07-13 • via Nuitee
M
Marcial • solo_traveller • mx
9
2026-07-07 • via Nuitee
P
Paulo Enrique • couple • mx
10
Pros:

la ubicacion del hotel en el mero centro de Merida

2026-07-07 • via Nuitee
A
Ailyn • solo_traveller • mx
9
Pros:

La ubicación del hotel es demasiado buena

Cons:

El estacionamiento es muy limitado por no ser propio del hotel

2026-06-29 • via Nuitee
A
Ale • solo_traveller • mx
9
Pros:

La ubicación

Cons:

Que te cobren aparte el estacionamiento y los cuartos están muy pequeños

2026-06-25 • via Nuitee
L
Leonardo • solo_traveller • us
9
2026-06-23 • via Nuitee
A
Anna Belem • solo_traveller • mx
8
Pros:

Sin duda me gustó la ubicación, tienes muchas cosas básicas cerca como farmacia, tiendas, restaurantes, etc.

2026-06-21 • via Nuitee
T
Trujillo • solo_traveller • mx
10
Pros:

La ubicación y el personal sumamente amables

2026-06-20 • via Nuitee
A
Alejandro Reyes • solo_traveller • mx
10
2026-06-16 • via Nuitee
P
Paulo Enrique • solo_traveller • mx
9
2026-06-16 • via Nuitee
M
Mario • solo_traveller • mx
1
Pésimo Hotel
Pros:

La hubicacion

Cons:

Habitación sucia , piso roto , puerta no sirve , baño sucio , sin agua caliente, camas sucias , aire acondicionado no enfriaba , camas super incómodas al igual que las almohadas , alberca el agua sucia , la.puerta del baño todo se transparentaba.

2026-06-15 • via Nuitee
F
Fernando • solo_traveller • mx
8
Cons:

el bar que esta al frente

2026-06-14 • via Nuitee
R
Ronald Sarzosa • solo_traveller • cl
7
2026-06-13 • via Nuitee