Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Comfortable beds
Excellent staff
Cons:
Bad food quality
Cold bathroom
Long waits at breakfast

Categories

Cleanliness
8.7
Specific sentiment from text indicated issues related to maintenance and cleanliness.
Service
9.7
Positive comments about the staff's professionalism and helpfulness.
Location
10
Great location - close to landmarks like Big Ben.
Room Quality
9.7
Comfortable beds and well-decorated rooms noted.
Amenities
9.7
Amenities were described positively, enhancing overall experience.
Value for Money
9.7
Good value considering the overall experience and amenities offered.
Food and Beverage
7.7
Negative comments on breakfast quality and service; needs improvement.
Overall Experience
10
Majority of reviews suggest a very positive overall experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:32

Property Description

Luxurious Accommodations and Dining Experience

Conrad London St. James offers a blend of historic charm and modern luxury, with rooms featuring upscale amenities and elegant design. Indulge in British cuisine at The Pem restaurant, sip on craft beers at the Blue Boar pub, and experience traditional English afternoon tea in the Orchard room.

Cocktail Bar and Fitness Center

Unwind in style at The Hedgerow cocktail bar, where expert mixologists craft innovative drinks. Stay active at the 24-hour Fitness Center, equipped with the latest exercise technology for a refreshing workout experience.

Versatile Event Spaces and Prime Location

With over 7000 sq. ft. of flexible meeting space and cutting-edge audio-visual technology, Conrad London St. James is the perfect venue for business events, conferences, and weddings. Situated near iconic landmarks and transportation hubs, the hotel offers easy access to the best of London.

Book your stay at Conrad London St. James for an unforgettable blend of luxury and convenience.

Important information:

This hotel provides a valet parking service for GBP 60.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    Adults stay for £75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Property Accessibility

Total Disability Score: 72.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 156
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 13
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9.4
Based on 1217 reviews
Cleanliness: 8.7
Service: 9.7
Location: 10
Room Quality: 9.7
Amenities: 9.7
Value for Money: 9.7
Food and Beverage: 7.7
Overall Experience: 10
N
Nelly Nili • solo_traveller • pt
9
Excellent experience!
Pros:

Very professional, kind and attentive staff.
Breakfast was wonderful!

2026-07-01 • via Nuitee
E
Ela • couple • ch
9
Wir hatten eine schöne Zeit!
Pros:

Lage, Frühstück und Personal war alles Top! Wir sind sehr zufrieden mit unserem Aufenthalt und kommen bestimmt wieder.

Cons:

Sie hatten ein Babybett, jedoch ohne Matratze.. So kann kein Baby schlafen, man spürte den Plastik etc.. Es war sehr ärgerlich, jedoch versuchte das Personal eine Lösung zu finden. Sie gaben uns dann eine Wickelunterlage. Hoffe dass es das nächste Mal besser sein wird.

2026-06-29 • via Nuitee
A
Adriana • couple • gb
10
2026-06-29 • via Nuitee
C
Catherine • couple • gb
10
2026-06-28 • via Nuitee
D
Diego • couple • gb
9
2026-06-26 • via Nuitee
S
Shigeru • couple • jp
10
快適なホテル
Pros:

部屋が広くキレイでゆっくりできた。ホテルのすぐ前に地下鉄の駅(St. James Park)があり、どこに行くにも便利がよかった。

Cons:

特になし。

2026-06-25 • via Nuitee
B
Bruce • couple • ch
10
A comfortable stay in a friendly environment. We‘ll be back.
Pros:

Above all the location (access to Central London)

Cons:

Nothing

2026-06-24 • via Nuitee
E
Elsa • couple • au
10
2026-06-23 • via Nuitee
E
Eugene • family_with_children • cz
10
2026-06-22 • via Nuitee
G
Gerd • solo_traveller • qa
9
surprisingly good value for high-quality, spacious, well-located accommodation.
Pros:

convenient location just south of St James' Park; high quality facilities and comfortable, spacious (for London) rooms; great bar.

Cons:

N/A

2026-06-22 • via Nuitee
M
Megan • couple • gb
10
Fab hotel and located in a lovely area.
Pros:

Modern, clean, spacious

Cons:

Think it’s more of a 4 star quality hotel for the money I paid

2026-06-22 • via Nuitee
M
Martin • couple • us
10
2026-06-22 • via Nuitee
J
John • couple • us
10
Great location - can walk to Buckingham Palace, Westminster Abbey, West End theaters, St James Park.
Pros:

Beautiful facility, large room size, very comfortable bed, perfect location.

2026-06-17 • via Nuitee
L
Lisa • couple • gb
8
Fantastic location for exploring London landmarks with easy transport links
Pros:

Location
Welcoming helpful staff

Cons:

Costly

2026-06-15 • via Nuitee
S
Sue • family_with_children • us
10
2026-06-15 • via Nuitee
L
laurent • couple • ae
9
2026-06-14 • via Nuitee
A
Andrew • couple • gg
9
2026-06-12 • via Nuitee
E
elaine • couple • gb
7
Average for the price
Pros:

Location, lobby dining bar areas very nice

Cons:

Bedroom very small , shower door wouldn’t open wide to accommodate shower head , noisy air con , squeaky sliding bathroom door

No cutlery at breakfast

2026-06-07 • via Nuitee
K
Katharine • couple • gb
10
2026-06-06 • via Nuitee
P
Paul • couple • gb
9
2026-06-04 • via Nuitee