Hotel Alt Deutz City-Messe-Arena KONTAKTLOSER SELF CHECK-IN

Hotels
6.3 (909 reviews)
Graf-Gessler-Str. 13-15 , Cologne , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Central, convenient location
Friendly/helpful staff and smooth online/self check-in
Good price / value for short stays
10% voucher for nearby café; shops and pubs nearby
Quiet in some rooms, good for short trips
Cons:
No air conditioning / rooms very hot in summer
Bathroom cleanliness problems (smell, clogged washbasins)
No lift — high floors are problematic
Maintenance issues: broken fan, mattress, shower head, cracked toilet
Occasional confusing entry instructions and isolated rude/arrogant staff

Categories

Cleanliness
3.5
Multiple guests report poor bathroom cleanliness, clogged washbasins, unpleasant smells and overall lack of hygiene — several mentions of dirty bathrooms and maintenance issues.
Service
7.8
Generally described as friendly and helpful staff with smooth online/self check-in; however there are isolated reports of arrogant or unhelpful personnel and check-in timing issues.
Location
8.8
Consistently praised for a very good, central location near stations, the LANXESS arena and local shops; quiet in some rooms and convenient for short stays.
Room Quality
4
Frequent complaints about heat (no AC), high floors with no lift, broken fans, old mattresses, noisy rooms and minor maintenance problems (shower head, cracked toilet).
Amenities
4.8
Limited on-site amenities: no air conditioning in many rooms, no lift, minimal in-room provisions (kettle/coffee sachets); a 10% voucher for a nearby café is offered.
Value for Money
7.4
Many guests find the price reasonable and adequate for short stays; considered good value despite some shortcomings.
Food and Beverage
6.3
Not much on-site F&B mentioned — only a nearby café voucher; no hotel breakfast service detailed, so rated at the target/neutral level.
Overall Experience
7.8
Mixed but generally acceptable for short visits: excellent location and decent value balance out cleanliness and comfort issues for many guests, though longer stays would be less comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-07 22:58

Property Description

Convenient Location
Located in the heart of Cologne, just a 4-minute walk from KölnMesse Exhibition Centre and the Lanxess Arena. Explore nearby attractions like the Cologne Chocolate Museum and Museum Ludwig.

Comfortable Rooms
Enjoy bright and cosy rooms equipped with modern amenities including free Wi-Fi, a flat-screen TV, and a private bathroom. Rest comfortably on the plush bed with quality linen and towels provided.

Nearby Attractions
Experience the charm of Cologne with attractions like the Old Town and Cologne Cathedral within 2.5 km. Easily accessible from Köln-Deutz Train Station, located only 900 meters away.

Ready to experience comfort and convenience in Cologne? Book your stay at Hotel Alt Deutz City-Messe-Arena now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CGN

Location

Guest Reviews

6.3
Based on 909 reviews
Cleanliness: 3.5
Service: 7.8
Location: 8.8
Room Quality: 4
Amenities: 4.8
Value for Money: 7.4
Food and Beverage: 6.3
Overall Experience: 7.8
M
Mazarin • couple • be
8
2026-10-22 • via Nuitee
G
Gordana • family_with_children • ch
10
2026-10-21 • via Nuitee
J
Jones • solo_traveller • de
10
2026-10-21 • via Nuitee
M
Malena • couple • de
7
2026-10-20 • via Nuitee
C
Caroline • couple • de
8
2026-10-19 • via Nuitee
J
Jack • couple • us
10
2026-10-18 • via Nuitee
M
Melissa • family_with_children • de
9
2026-10-15 • via Nuitee
A
Ahsaan Ali • couple • pk
3
It was bad experience
Cons:

The staff

2026-10-15 • via Nuitee
S
Stephan • couple • de
8
2026-10-15 • via Nuitee
P
Petra • solo_traveller • de
8
2026-10-13 • via Nuitee
P
Petra • couple • de
8
2026-10-13 • via Nuitee
H
Hirantha • extended_group • ro
8
Pros:

The place was super cozy and,, comfortable,, small tv inside in the room,, bathrooms are very clean,, thank you staff who helped us,, even in mid night you can call them and ask information,,recommend,,

2026-10-13 • via Nuitee
T
Tanja • family_with_children • de
7
2026-10-12 • via Nuitee
J
Jami • solo_traveller • de
10
Pros:

So expat & handicap person friendly. Front desk was an amazing man. Beautiful inside & out. He even charged my phone for me. Such kindness.

Cons:

Everything here was wonderful nothing bad.

2026-10-10 • via Nuitee
C
Chantal • family_with_children • de
8
2026-10-08 • via Nuitee
A
Alexander • couple • de
9
Alles in allem für eine Nacht ausreichend 👍
Pros:

Die Lage zur Lanxxess Arena

2026-10-07 • via Nuitee
A
Angelika • couple • de
9
Es lief alles reibungslos, vom Check in bis out, alles bestens
Pros:

Super Lage, geschmackvoll, schönes Zimmer mit Bad und Balkon, Arena zu Fuß erreichbar.

Cons:

Sollte man mit Koffern anreisen, hat man Arbeit, es gibt keinen Lift.

2026-10-07 • via Nuitee
L
Ledia Abi Perla • extended_group • al
10
2026-09-18 • via Nuitee
C
Cassandra • solo_traveller • pt
5
2026-09-18 • via Nuitee
M
Michael • solo_traveller • de
6
Gute Lage und schnell am Bahnhof
Pros:

Gute Lage, sehr freundliches Personal, alles kontaktlos und mit Türöffner App

Cons:

Preis war happig, aber vermutlich wegen Nähe zur Messe

2026-09-16 • via Nuitee