la couronne Hotel & Spa

Hotels
9.4 (1154 reviews)
Kirchstrasse 15 , Zermatt , ch

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
Terrace
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent amenities
Cons:
High price
Some cleanliness issues

Categories

Cleanliness
8.56
Some guests mentioned issues like dirty pants found in the room, affecting the score.
Service
9.53
Guests praised the staff and their service as friendly and accommodating.
Location
10
The hotel is well-located with fantastic views, enhancing the overall experience.
Room Quality
9.57
Rooms are often described as comfortable and well-maintained.
Amenities
9.52
Excellent amenities including spa and view which guests appreciated.
Value for Money
9.05
Some reviews mention the hotel being expensive relative to certain experiences.
Food and Beverage
9.01
Breakfast and dining options are reviewed positively but with some room for improvement.
Overall Experience
9.96
Overall, guests report a memorable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:42

Property Description

Hotel la couronne in Zermatt

Stunning Views of Matterhorn: Enjoy breathtaking views of the iconic Matterhorn mountain from the sunny terrace and most rooms.

On-Site Sports Shop: Find all your ski and snowboard needs at the hotel's sports shop, with special discounts for guests.

Luxurious Wellness Area: Unwind in the indoor and outdoor pools, saunas, steam bath, and more, with rejuvenating massage treatments available.

Experience comfort, convenience, and luxury at Hotel la couronne. Book now for an unforgettable stay in Zermatt.

Important information:

Please let the property know your expected arrival time in advance. Contact details are stated in the booking confirmation.

Extra beds are available if requested prior to arrival.

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.Bar is closed from 2026-08-14 until 2026-04-13
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children 2 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 4 years old stay for free when using an available extra bed.
    Children from 5 years old to 16 years old stay for CHF 55 per person per night when using an available extra bed.
    People 17 years old and over stay for CHF 80 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 1154 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 9.57
Amenities: 9.52
Value for Money: 9.05
Food and Beverage: 9.01
Overall Experience: 9.96
E
Evelyne • couple • ch
10
Merveilleux. À refaire 😊
Pros:

Emplacement idéal, belle chambre , spa et chambre à manger avec vue sur le Cervin . Personnel très agréable, qui nous renseigne avec gentillesse.
Petit-déjeuner copieux et varié.
Possibilité d’utiliser le spa le jour du départ même après le check out avec mise à disposition du peignoir et des pantoufles.

Cons:

Rien . Tout était top

2026-06-27 • via Nuitee
B
Ben • couple • nl
9
Uniek verblijf in Zermatt
Pros:

De service gedurende het ontbijt was heel goed, en was service-vriendelijk en zeer behulpzaam. De locatie is zeer centraal en onze kamer had een subliem uitzicht op de Matterhorn. Verder was de receptionist behulpzaam met het organiseren van de terugtransfer.

Cons:

Het ontbijt was in vergelijking met andere 4 sterren hotels welke wij in uw regio bezocht hebben, sober, was alles wel aanwezig maar in beperkte mate. Verder was er geen restaurant aanwezig, dit waren ze op dit moment aan het renoveren.

2026-06-22 • via Nuitee
G
Giulio • solo_traveller • ch
9
2026-06-22 • via Nuitee
E
Emerson • solo_traveller • mt
10
2026-06-21 • via Nuitee
F
Federico • couple • th
10
Fantastic hotel living up to the expectations
Pros:

Stunning views, amazing spa, attentive staff

Cons:

Breakfast options could be improved with more vegan options

2026-06-20 • via Nuitee
B
Beca • solo_traveller • ch
9
2026-06-19 • via Nuitee
K
Karin • solo_traveller • ch
10
Ein Aufenthalt im Couronne ist immer sehr zu empfehlen.
Pros:

Zimmer hervorragend eingerichtet, sauber, die Möglichkeit für Cafe war gegeben, Bad mit Badewanne sehr geschätzt, einfach perfekt.
Wenn ich ferienhaber da wäre, hätte ich mir einen Balkon gewünscht.
Frühstück: alles was das Herz begehrt war da, ausserordenlich netter Service.
Lage: zentral

2026-06-19 • via Nuitee
B
Brady • extended_group • us
10
Great location. Wonderful amenities with the spa. Super clean and comfortable.
Pros:

We loved the warm pool with a view of the Matterhorn. We loved the service and cleanliness.

Cons:

We didn’t love the construction going on, but it was only a bit noisy during the morning and afternoon.

2026-06-17 • via Nuitee
T
Thomas • solo_traveller • de
9
Pros:

Gute Ausstattung.

2026-06-13 • via Nuitee
C
Cristina • couple • ch
10
Great location, great views, very good breakfast, excellent organization, and Spa just fantastic!!!!! Services and custo
Pros:

Everything. Great location, great views, very good breakfast, excellent organization, and Spa just fantastic!!!!! Services and customer service and Reception top 10!

Cons:

I love everything!!!❤️❤️

2026-06-12 • via Nuitee
S
Samantha • couple • ca
10
2026-06-11 • via Nuitee
C
ChengYi • couple • se
9
2026-06-09 • via Nuitee
T
Theo • couple • nl
10
Een geweldig mooi hotel waarbij alles klopt.
Pros:

Prachtige kamer met balkon en uitzicht op de Matterhorn. Vriendelijke medewerkers, goed ontbijt en heerlijke spa. Mooie locatie in het centrum van Zermatt.

2026-06-09 • via Nuitee
C
Chanpen • solo_traveller • th
8
Pros:

สระน้ำ ด้นนอก ด้านในคือวิวดีมาก
ห้องนอนดีมาก เห็นวิว matterhorn
มีafternoon tea
ห้องอาหารวิวสวยงาม

Cons:

ช่วงบ่าย Afternoon tea เปิดให้บริการ
จนท.ยังซ่อมอุปกรณ์ในห้องอาหารไม่เสร็จ

2026-06-09 • via Nuitee
E
Evgeniya • couple • fr
9
2026-06-09 • via Nuitee
K
Katsuyoshi • solo_traveller • jp
10
良くして頂いてありがとうございます。
Pros:

従業員の接客態度、笑顔で丁寧
客の要望に最速で最善の答えを返してくれる
最高のマッターホルンビュー
機会があればまた宿泊したい

Cons:

見当たらない

2026-06-08 • via Nuitee
V
Véronique • family_with_children • ch
10
Parfait! J’y reviendrai!
Pros:

Tout était parfait. Le personnel aimable et serviable. Le petit déjeuner délicieux.
Et la pool face au Cervin, magnifique!

2026-06-08 • via Nuitee
S
Stacey • couple • us
10
Truly a delightful and comfortable place to stay.
Pros:

The property was clean and had a great location for walking to restaurants and adventures. The amenities were wonderful. Loved the pool, spa, sauna and ice rooms. They had a very lovely breakfast spread and afternoon tea.

Cons:

We just a bit bummed that the restaurant was under construction, but we found many other places to dine.

2026-06-07 • via Nuitee
一銘 • couple • tw
10
2026-06-05 • via Nuitee
H
Hiroyuki • solo_traveller • jp
10
ツェルマットに行くならまたここに宿泊したい
Pros:

全て

Cons:

特に無し

2026-06-03 • via Nuitee