la couronne Hotel & Spa

Hotels
9.4 (1236 reviews)
Kirchstrasse 15 , Zermatt , CH
+41 27 966 23 00

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Heating
Terrace
Hiking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Excellent amenities
Cons:
High price
Some cleanliness issues

Categories

Cleanliness
8.56
Some guests mentioned issues like dirty pants found in the room, affecting the score.
Service
9.53
Guests praised the staff and their service as friendly and accommodating.
Location
10
The hotel is well-located with fantastic views, enhancing the overall experience.
Room Quality
9.57
Rooms are often described as comfortable and well-maintained.
Amenities
9.52
Excellent amenities including spa and view which guests appreciated.
Value for Money
9.05
Some reviews mention the hotel being expensive relative to certain experiences.
Food and Beverage
9.01
Breakfast and dining options are reviewed positively but with some room for improvement.
Overall Experience
9.96
Overall, guests report a memorable and enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:42

Property Description

Hotel la couronne in Zermatt

Stunning Views of Matterhorn: Enjoy breathtaking views of the iconic Matterhorn mountain from the sunny terrace and most rooms.

On-Site Sports Shop: Find all your ski and snowboard needs at the hotel's sports shop, with special discounts for guests.

Luxurious Wellness Area: Unwind in the indoor and outdoor pools, saunas, steam bath, and more, with rejuvenating massage treatments available.

Experience comfort, convenience, and luxury at Hotel la couronne. Book now for an unforgettable stay in Zermatt.

Important information:

Please let the property know your expected arrival time in advance. Contact details are stated in the booking confirmation.

Extra beds are available if requested prior to arrival.

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

9.4
Based on 1236 reviews
Cleanliness: 8.56
Service: 9.53
Location: 10
Room Quality: 9.57
Amenities: 9.52
Value for Money: 9.05
Food and Beverage: 9.01
Overall Experience: 9.96
C
Cristina • solo_traveller • ch
10
2026-10-30 • via Nuitee
T
Teresita • family_with_children • ph
10
Love this hotel!
Pros:

Amazing staff, clean room, very good breakfast, perfect view of Matterhorn.

Cons:

none

2026-10-30 • via Nuitee
J
JEONGHO • couple • kr
10
스위스 최고의 호텔 중 하나!
Pros:

조식과 애프터눈 티는 수준이상, 워낙 스위스호텔들 조식이 취약해서. 룸 수준도 전반적으로 좋았고, 마터호른이 정면에 보이고, 1층 식당은 5성급호텔보다 좋았음. 진짜 부티크호텔 느낌. 요청하면 기차역까지 무료셔틀 운행. 전반적으로 다 좋았던 숙소임.

2026-10-30 • via Nuitee
E
Elena • extended_group • ch
10
2026-10-29 • via Nuitee
P
praneeprachachon • couple • th
10
Perfect location to see the Matterhorn!
Pros:

Our room was excellent no. 406. The Matterhorn was right in front of us. When we woke up, we saw the Matterhorn from our bed! We took many good photos from our corridor. Staff were very attention and had good service mind.

Cons:

Bath tup was high.

2026-10-27 • via Nuitee
S
Sandra • couple • ch
10
Perfekt
Pros:

Frühstück mit Sicht auf Matterhorn, super nettes Personal

Cons:

neins

2026-10-25 • via Nuitee
J
JORGE ADRIAN • family_with_children • mx
10
Pros:

Excelete hotel, muy limpio con muchos detalles para el turista. El personal muy amable, dispuesto ayudar en todo momento. Muy recomendable..

2026-10-25 • via Nuitee
Y
Yosu • couple • es
9
2026-10-24 • via Nuitee
J
Jean-Marc • couple • ch
9
Cosy
Pros:

Lage. Wellness. Personal

Cons:

Viel zu kleines Badezimmer für diese Kategorie.

2026-10-23 • via Nuitee
G
Gisela K. • family_with_children • ch
10
My Favorite Hotel in Zermatt
Pros:

This is my favorite hotel in Zermatt! The spa is wonderful with a great view of the Matterhorn from the rooftop pool! The complimentary afternoon tea with cakes and snacks is so nice! The rooms are clean and cosy, and have great ventilation with fresh Zermatt air giving one the best night's rest. There's also an excellent gym, and a renovated restaurant, a viewing terrace (Matterhorn views), ski shop and chocolates at reception.

Cons:

I cannot actually complain! I just want to say that getting out of the rooftop pool and walking to get your towel and robe is really cold and one must be careful not to slip on the tiled steps and tiles. Other than that, it's so good!

2026-10-23 • via Nuitee
R
rowe • family_with_children • ie
10
Exceptional service
Pros:

The view from the hotel was exceptional, sauna , steam room , outdoor pool was all brilliant 👏 and last but not least was our greeting from been picked up at the train station. If I can remember correctly his name was Marco and an absolute gentleman, he gave us a quick scope of the area and was a great help. Brilliant stay and excellent staff from everyone involved at the hotel everyone made us feel welcome

Cons:

I honestly can't say I didn't like anything and ill definitely be back to catch the snow

2026-10-22 • via Nuitee
M
Mario • couple • cr
10
2026-10-20 • via Nuitee
M
Molnar • extended_group • ch
10
2026-10-19 • via Nuitee
F
Flavia • family_with_children • br
9
Boa opção com spa
Pros:

Gostamos muito do spa.

Cons:

Houve um dia em que demoraram muito para nos atender no café da manhã, enquanto outras famílias que chegaram depois eram atendidas, nós parecíamos invisíveis. Quando finalmente nos atenderam, trouxeram duas xícaras de café muito sujas, claramente já tinham sido usadas. Ao pedir para trocar ainda tivemos que aguentar o mau humor do funcionário, que não abriu a boca e sequer pediu desculpas.

2026-10-18 • via Nuitee
O
Olivier • solo_traveller • ch
10
2026-10-17 • via Nuitee
B
Bruno • couple • ch
9
Ich würde sofort wieder in dieses Hotel gehen. Es war Top!
Pros:

Das Frühstück war sehr fein mit frischen Produkten! Die Lage war sehr gut. Sehr nette Leute im Hotel!

2026-10-17 • via Nuitee
K
Kurt • couple • ch
7
Angenehmer Aufenthalt
Pros:

Aussicht

Cons:

Defekter Lichtschalter im WC

2026-10-17 • via Nuitee
M
MAURICIO HERNANDO • couple • co
10
Maravilloso y cómodo
Pros:

La ubicación, el atención del personal y las instalaciones nos gustó mucho, el restaurante es top, en general todo es fantástico

Cons:

Todo nos gustó

2026-10-17 • via Nuitee
P
Piero • couple • it
10
2026-10-14 • via Nuitee
K
Krishna • solo_traveller • gb
10
Pleasant. Helpful staff. Great spa sauna and pools. Good location overlooking the matterhorn.
Pros:

Great staff. The room got a bit hot but I dont think I knew how to work the thermostat. The sauna and pools were fantastic . Good hotel. Breakfast good too. Bed was very comfortable too.

Cons:

I cant really fault it. All good.

2026-10-14 • via Nuitee