Hilton Garden Inn Raleigh Cary

Hotels
Hilton Garden Inn
9.1 (457 reviews)
131 Columbus Avenue , Cary , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Wonderful breakfast
Cons:
Some renovations ongoing
Reported bedbug issues in one review

Categories

Cleanliness
8.65
The hotel was mentioned as being exceptionally clean during the reviews.
Service
9.65
Staff were described as extremely friendly and accommodating, enhancing the overall experience.
Location
9.15
Conveniently located near shops, restaurants, and parks with easy access.
Room Quality
9.15
Rooms were reported to be clean, well-decorated, and comfortable.
Amenities
8.65
Amenities were satisfactory with a good restaurant and breakfast options mentioned.
Value for Money
9.15
Overall value was considered good, especially given the cleanliness and service.
Food and Beverage
9.15
Breakfast and food options were praised for their quality.
Overall Experience
9.25
Overall experiences were positive, with guests looking forward to return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:54

Property Description

Luxurious Amenities
Indulge in our heated indoor pool, spacious fitness center, and two sun terraces for ultimate relaxation and rejuvenation.

Convenient Location
Situated near major interstates and within walking distance to Crossroads Shopping Plaza, our hotel offers easy access to both work and leisure activities.

Delicious Dining Options
Savor delectable meals at our American Grille Restaurant and Bar, or explore the nearby dining scene of Central Raleigh for a culinary adventure.

Experience comfort and convenience at Hilton Garden Inn Raleigh Cary. Book now for an unforgettable stay!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Renovation work of the hotel will be carried out from November 30, 2024 to February 22, 2025.

The lobby willl be under rennovation from November 17, 2025 to January 5, 2026.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RDU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Video

Guest Reviews

9.1
Based on 457 reviews
Cleanliness: 8.65
Service: 9.65
Location: 9.15
Room Quality: 9.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 9.15
Overall Experience: 9.25
H
Heather solo_traveller us
10
Pros:

Hotel was great. Staff was great.

2026-04-22 via Nuitee
S
Seham couple us
10
2026-04-18 via Nuitee
Y
Yulonda solo_traveller us
10
Pros:

Everything was great. The staff were great. They texted to make sure we didn't need anything.

Cons:

We didn't hang the DND sign so housekeeping knocked on our door then entered then returned an hour or so late knocking again.

2026-04-14 via Nuitee
V
Van De Klundert family_with_children nl
8
2026-04-10 via Nuitee
B
Barsha couple us
8
Pros:

Staff and location

Cons:

Low shower pressure

2026-04-06 via Nuitee
D
David solo_traveller us
10
2026-04-06 via Nuitee
R
Rochelle family_with_children us
10
2026-04-05 via Nuitee
D
Darlene couple us
10
Pros:

The room was very spacious and very clean.

2026-03-31 via Nuitee
K
Keaton couple us
10
2026-03-25 via Nuitee
M
Melinda couple us
9
Comfortable Bed, Clean, and Close to great stores.
Pros:

The cleanliness and comfort of the room! I wish the shower was a tad bigger but the water was good and HOT!!

Cons:

Pillows were not big enough for the awesome king size bed. Breakfast is not free and the shower was small.

2026-03-24 via Nuitee
B
Barbara extended_group us
10
Exceptional accommodation
Pros:

Cleanliness

2026-03-21 via Nuitee
K
Kadedra solo_traveller us
10
2026-03-19 via Nuitee
K
Kathy couple us
8
2026-03-17 via Nuitee
D
Debra family_with_children us
10
2026-03-16 via Nuitee
C
Cheryl family_with_children us
8
Very enjoyable breakfast
Pros:

Had a double queen room booke, but we got a phone call the day of our stay saying our room had suffered a leak and we needed to be placed in a new room. Because of other town events, the only room available was a king suite with a sofa bed. Thankfully we were only 3 adults so this worked. The king bed was comfortable. The hot breakfast buffet had a lot of options to pick from, including a good fruit salad.

Cons:

Having our original booked room but I understand things happen.

2026-03-04 via Nuitee
T
t0nieannb Friends getaway
10
The best place to stay
Pros:

My stay at the Hilton Garden Inn Cary was amazing. Ashley, Juli, Ethan, Vince, Keilon gave the warmest welcome, and the friendliest service. I would stay there just because of those people mentioned. My friend and I were valued and treated with the utmost respect.
Thank you for serving us, we greatly appreciate you.

2026-02-24 via Tripadvisor
A
andray couple us
9
Pros:

Room and bar food was good as well

Cons:

N/a

2026-02-22 via Nuitee
D
Debbie couple us
6
2026-02-22 via Nuitee
R
Ryan family_with_children us
8
Pros:

Breakfast was really good. Everything else was great.

2026-02-13 via Nuitee
A
Ashlee couple us
10
2026-02-12 via Nuitee