Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Food hygiene concerns

Categories

Cleanliness
6.69
Issues reported with room cleanliness and maintenance.
Service
9.16
Most reviews highlighted the helpful and friendly nature of the staff.
Location
8.7
Many guests appreciated the good location, being well connected and peaceful.
Room Quality
8.65
Rooms were reported to be spacious and comfortable, enhancing guest's stay.
Amenities
8.18
Amenities were generally appreciated, though some felt lacking in certain aspects.
Value for Money
8.64
Good value for the services and experiences provided.
Food and Beverage
7.69
Variety and taste of food options were mentioned, but with some critiques.
Overall Experience
8.66
Overall positive feedback with hopes of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Luxurious Accommodations

Experience comfort like never before in our air-conditioned rooms featuring shiatsu massage pillows and fully equipped private bathrooms. Enjoy a peaceful night's sleep and wake up refreshed for a new day of adventures.

Relaxation and Wellness

Indulge in ultimate relaxation at our day spa offering a hot tub, massage services, and natural beauty treatments. Let your stress melt away as you pamper yourself with our rejuvenating services.

Convenient Location

Located in the heart of the city, Neya Lisboa Hotel is just a short walk away from popular attractions like Marquês de Pombal Square and Avenida da Liberdade. Explore the city with ease and make the most of your stay with us.

Book now to experience luxury, relaxation, and convenience at Neya Lisboa Hotel.

Important information:

Please note that when booking more than 5 rooms, different conditions and additional supplements may apply.

The property has parking has limited slots, and its confirmation, even after a special request, is always subject to availability upon your arrival.

The spa is open Tuesday to Saturday, from 10:00 AM until 6:30 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2497 reviews
Cleanliness: 6.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
Z
Zikulnig • extended_group • at
9
2026-06-06 • via Nuitee
G
Giudice Cristian • solo_traveller • it
9
Ottimo rapporto qualità prezzo. Posizione tattica dopo qualche giorno di orientamento
Pros:

Posizione inizialmente "scomoda". In realtà, dopo il primo giorno di assestamento è risultata comoda in quanto a 15/20 Min a piedi dalle zone nevralgiche. A 2-5 minuti dalle fermate di bus che permettono un ritorno rapido. Zona estremamente tranquilla e facile da girare a piedi.
Ottima struttura, con personale qualificato e accogliente! Lo staff è attento ai dettagli. Buon servizio bar con possibilità di cenare (ottima anche la cena).
Camera spaziosa, bagno pulito e ampio. Disponibilità di un paio di bici muscolari.
Ottima colazione, con ampia scelta su salato, yogurt, aggiunte ecc. Caffè discreto.
Buono il servizio SPA con centro benessere con prezzi discreti. Ambiente molto pulito. Possibilità di bere acqua e infusi freschi al ritorno in struttura.

Cons:

La vista sul retro del palazzo non è granché (avevamo una vaso con una pianta poco curata e la finestra bloccata). Colazione tanto Continentale ma con poca scelta sui dolci (con mancanza di cose "tipiche" o alternative alle classiche brioches).

Non ci è piaciuta per niente la "palestra". Non ci sono pesi (basterebbe avere un manubrio regolabile), non ci sono macchinari (fatta eccezione per una leg extension rotta e una chest press). Presenti una cyclette e un vogatore. Difficile considerarla una palestra 😅

2026-06-05 • via Nuitee
E
eugenio • couple • it
7
Pros:

Colazione ottima

Cons:

Abbiamo trovato la sera la stanza non sistemata e alla nostra segnalazione ci è stato detto che si è trattato di misunderstanding.. senza altro dire e fare !!

2026-06-04 • via Nuitee
A
Andrea • couple • br
10
2026-06-04 • via Nuitee
M
Mariusz • extended_group • pl
9
2026-05-31 • via Nuitee
N
Nele • extended_group • be
9
2026-05-31 • via Nuitee
L
Lotta • couple • fi
9
Pros:

Tosi siisti hotelli, henkilökunta ystävällistä. Aamupala hyvä

Cons:

Sijainti hieman syrjässä, mutta metro lähellä

2026-05-30 • via Nuitee
N
Nelesh • solo_traveller • gb
8
2026-05-30 • via Nuitee
P
Pedro • couple • pt
8
2026-05-29 • via Nuitee
R
Roberto • couple • ch
7
2026-05-28 • via Nuitee
B
Bernard • couple • fr
10
Nous recommandons. Super séjour
Pros:

L’accueil et le confort

Cons:

Garage un peu cher

2026-05-28 • via Nuitee
S
Suzanne • extended_group • ca
10
Great hotel, great staff, great location, great breakfast.
2026-05-27 • via Nuitee
E
Eva • couple • fr
8
2026-05-26 • via Nuitee
G
Gisele • couple • fr
10
Nous avons passé un excellent séjour
Pros:

Le comfort la propreté l amabilité du personnel les bons petits déjeuners

2026-05-24 • via Nuitee
K
Katharina • couple • de
7
Für städtetrip für ein paar Tage gutes Hotel
Pros:

Nähe zur Stadt, gut Erreichbarkeit des Flughafens

Cons:

Fitnessraum sehr spartanisch

2026-05-23 • via Nuitee
G
Gábor József • solo_traveller • hu
8
2026-05-21 • via Nuitee
G
giuseppe • extended_group • it
9
Viaggio con amici
Pros:

Buona posizione per visitare il centro di Lisbona

2026-05-19 • via Nuitee
D
delisle • solo_traveller • fr
9
Pros:

Personnel très agréable, discret et très disponible. Chambre spacieuse et silencieuse. Petit déjeuner de qualité.

Cons:

Deux télévision dans la chambre dont une inutilisable. Pas grave, on y était pas pour regarder les programmes.

2026-05-14 • via Nuitee
C
Ceyda • solo_traveller • gb
8
Pros:

Clean and staff was good .it was my birthday and they gave me shampagne and cake

Cons:

They wasn't to much hot breakfast egg bacon cooked tomato that's it

2026-05-14 • via Nuitee
S
Suha • solo_traveller • tr
8
Pros:

Tesis temiz ve rahat. Sessiz bir bölgede, havaalanına metro ile ulaşımı kolay. Şehir merkezine inmek için otobüs ve metro duraklarına yakın ya da isterseniz 25 dk. yürüyüş mesafesinde.

2026-05-12 • via Nuitee