Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Food hygiene concerns

Categories

Cleanliness
6.69
Issues reported with room cleanliness and maintenance.
Service
9.16
Most reviews highlighted the helpful and friendly nature of the staff.
Location
8.7
Many guests appreciated the good location, being well connected and peaceful.
Room Quality
8.65
Rooms were reported to be spacious and comfortable, enhancing guest's stay.
Amenities
8.18
Amenities were generally appreciated, though some felt lacking in certain aspects.
Value for Money
8.64
Good value for the services and experiences provided.
Food and Beverage
7.69
Variety and taste of food options were mentioned, but with some critiques.
Overall Experience
8.66
Overall positive feedback with hopes of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Luxurious Accommodations

Experience comfort like never before in our air-conditioned rooms featuring shiatsu massage pillows and fully equipped private bathrooms. Enjoy a peaceful night's sleep and wake up refreshed for a new day of adventures.

Relaxation and Wellness

Indulge in ultimate relaxation at our day spa offering a hot tub, massage services, and natural beauty treatments. Let your stress melt away as you pamper yourself with our rejuvenating services.

Convenient Location

Located in the heart of the city, Neya Lisboa Hotel is just a short walk away from popular attractions like Marquês de Pombal Square and Avenida da Liberdade. Explore the city with ease and make the most of your stay with us.

Book now to experience luxury, relaxation, and convenience at Neya Lisboa Hotel.

Important information:

Please note that when booking more than 5 rooms, different conditions and additional supplements may apply.

The property has parking has limited slots, and its confirmation, even after a special request, is always subject to availability upon your arrival.

The spa is open Tuesday to Saturday, from 10:00 AM until 6:30 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2429 reviews
Cleanliness: 6.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
K
Konstantin solo_traveller ru
9
2026-04-11 via Nuitee
M
Mary solo_traveller gb
9
A very short day but impressed with the hotel. Fairly close to the metro
Pros:

Modern and very clean.

Cons:

Can’t think of anyth8ng

2026-04-11 via Nuitee
F
FRANCK couple fr
9
Pros:

La qualité de la chambre et le petit déjeuner copieux

Cons:

Ras

2026-04-10 via Nuitee
M
Man Ting solo_traveller gb
10
2026-04-10 via Nuitee
I
Ioannis couple gr
9
2026-04-04 via Nuitee
J
jean marc couple fr
10
Pros:

Tres calme et proche centre

2026-04-04 via Nuitee
O
Omar couple es
8
Pros:

Trato del personal y limpieza

Cons:

Distancia al centro y habitacion pequeña.

2026-04-03 via Nuitee
P
Philip couple gb
10
Pros:

Hotel Neya is a clean, smart comfortable place to stay. The staff were all excellent. We had a few problems but they were dealt with efficiently and with a smile. Nothing was too much trouble.
We spilt our coffee granules on the bedroom carpet, and one of the housekeeping team came and vacuumed it up for us, no fuss.

Cons:

Everything was excellent.

2026-04-03 via Nuitee
G
George family_with_children gr
7
2026-04-02 via Nuitee
C
Corentin couple be
10
Super week-end à Lisbonne
Pros:

Réceptionniste et accueil chaleureux
Chambre reçue en avance
Literie
Propreté
Petit déjeuner varié
Check out simple
Bien situé
Surclassement

Cons:

Remplir le mini bar

2026-04-02 via Nuitee
M
Mario couple es
10
2026-04-02 via Nuitee
I
Ich und du ... family_with_children de
9
Pros:

Sehr freundliches und hilfsbereites Personal
Tolle Spar-Behandlung
Suite mit viel Platz
Massagegerät im Wandschrank
Überraschung vom Hotel zum Geburtstag

Cons:

Auswahl am Frühstücksbuffet könnte etwas größer sein.

2026-04-02 via Nuitee
G
George couple gr
6
2026-04-02 via Nuitee
L
Lennart solo_traveller de
10
2026-03-31 via Nuitee
Y
Yamina couple dz
8
Pros:

L’hôtel est bien propre

Cons:

Les coussins non confortable

2026-03-30 via Nuitee
R
Romuald Kanengele couple fr
7
bien
Pros:

Le confort du lit

Cons:

Pas de boisson à l'arriver dans le réfrigérateur

2026-03-30 via Nuitee
E
Edson solo_traveller mz
10
2026-03-30 via Nuitee
M
Madalena solo_traveller pt
10
2026-03-30 via Nuitee
U
Ufuk couple pl
9
Comfortable and clean
Pros:

Breakfast was with many options and rooms were really good and comfortable.

Cons:

Parking can be supported and not much.

2026-03-30 via Nuitee
O
Ortega couple es
9
2026-03-30 via Nuitee