Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Comfortable rooms
Cons:
Cleanliness issues
Food hygiene concerns

Categories

Cleanliness
6.69
Issues reported with room cleanliness and maintenance.
Service
9.16
Most reviews highlighted the helpful and friendly nature of the staff.
Location
8.7
Many guests appreciated the good location, being well connected and peaceful.
Room Quality
8.65
Rooms were reported to be spacious and comfortable, enhancing guest's stay.
Amenities
8.18
Amenities were generally appreciated, though some felt lacking in certain aspects.
Value for Money
8.64
Good value for the services and experiences provided.
Food and Beverage
7.69
Variety and taste of food options were mentioned, but with some critiques.
Overall Experience
8.66
Overall positive feedback with hopes of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 10:01

Property Description

Luxurious Accommodations

Experience comfort like never before in our air-conditioned rooms featuring shiatsu massage pillows and fully equipped private bathrooms. Enjoy a peaceful night's sleep and wake up refreshed for a new day of adventures.

Relaxation and Wellness

Indulge in ultimate relaxation at our day spa offering a hot tub, massage services, and natural beauty treatments. Let your stress melt away as you pamper yourself with our rejuvenating services.

Convenient Location

Located in the heart of the city, Neya Lisboa Hotel is just a short walk away from popular attractions like Marquês de Pombal Square and Avenida da Liberdade. Explore the city with ease and make the most of your stay with us.

Book now to experience luxury, relaxation, and convenience at Neya Lisboa Hotel.

Important information:

Please note that when booking more than 5 rooms, different conditions and additional supplements may apply.

The property has parking has limited slots, and its confirmation, even after a special request, is always subject to availability upon your arrival.

The spa is open Tuesday to Saturday, from 10:00 AM until 6:30 PM.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2388 reviews
Cleanliness: 6.69
Service: 9.16
Location: 8.7
Room Quality: 8.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.66
F
Francisco • couple • es
10
Excepcional
Pros:

En general todo correctisimo

2026-03-14 • via Nuitee
M
Michael • solo_traveller • de
8
2026-03-14 • via Nuitee
N
Nina • couple • pl
5
2026-03-13 • via Nuitee
J
Júlio • couple • br
8
Bom hotel!
Pros:

Hotel limpo e quarto confortável!

Cons:

O café da manhã é razoável.

2026-03-13 • via Nuitee
M
Marek • extended_group • sk
8
2026-03-13 • via Nuitee
E
Esteves • couple • pt
7
2026-03-08 • via Nuitee
C
Calvez • couple • gr
9
2026-03-08 • via Nuitee
A
Andreia • couple • pt
10
2026-03-06 • via Nuitee
M
Mujica • solo_traveller • us
10
Pros:

The views and bathtub

Cons:

The bed was too hard

2026-03-04 • via Nuitee
V
Viktor • couple • hu
8
2026-03-03 • via Nuitee
A
Alain • couple • fr
7
Séjour agréable mais sans plus
Pros:

Hôtel très bien situé.
Personnel souriant et professionnel.
Literie confortable, salle de bains spacieuse.

Cons:

Le petit déjeuner n’est pas à la hauteur d’un hôtel 4 étoiles. Pas assez de diversité pour un séjour de 4 nuits. Trop de produits industriels (jus en poudre par exemple)
Présence de couverture sur le lit et non une couette
Et notre plateau de petit déjeuner n’a pas été débarrassé lors du nettoyage .

2026-03-02 • via Nuitee
P
Paulo • solo_traveller • pt
5
2026-02-28 • via Nuitee
F
Francisco • solo_traveller • es
10
2026-02-28 • via Nuitee
P
Paul • couple • at
9
Great stay, expectations exceeded
Pros:

Our room was available already before 12:00 which was an extremely positive surprise for us after an early flight. Also, I had my birthday on the second day and the hotel team wrote me a hand-written greeting card and provided us a bottle of you sparkling wine in a cooler with ice as a surprise in our room. It's these things that can make a huge difference and we appreciated that very much!

Cons:

N.a.

2026-02-28 • via Nuitee
B
Bakir • extended_group • dk
1
Jeg booker ikke igen.
Cons:

Vi bestilt en suite. Vi efterspurgt tidligere check in, istedet fik vi lov til at tjekke ind ca 2 timer senere end det normale.
Da vi kom op var der en stærk rengøringsmidler lugt, at den gav os hovedpine dagen efter. Faciliteterne var også lukket i de første to dage, som de ikke har nævnt nogle steder.
Der var flere ting som ikke matchet vores booking.
Vi vil ihvertfald aldrig tage derhen igen.

2026-02-26 • via Nuitee
D
Daniela • couple • fr
10
2026-02-26 • via Nuitee
K
Katalin • solo_traveller • ch
9
Pros:

Staff was amazing! Always attentive and helpful with a smile! Special thank you to Sheila at reception, she was so helpful and kind!

Cons:

Nothing

2026-02-26 • via Nuitee
H
Helene • couple • fr
8
Séjour correct
Pros:

Hôtel sympa, l’accueil très bien. L’ambiance cosy, possibilité de prendre un repas snack au bar, très bon. À 20min à pieds du centre ville. Metro à 10min . Accès aéroport simple, ligne directe en 20min. Magasin Aldi dans la même rue, idéal !
Bouilloire avec thé et café dans la chambre.
Petit dej correct, sucré et salé.

Cons:

Bruit de la rue, hôpital proche on entend les sirènes. La chambre n’est pas clean, moquette, traces sur les placards et tête de lit, quand on arrive c’est pas terrible.
Nous avons testé le spa (réservez en arrivant, accès jusque 19h max) c’est très petit et vue sur l’immeuble en face.

2026-02-25 • via Nuitee
K
Kevin • couple • pt
9
Good
Pros:

Spacious and looked good

Cons:

Nothing to dislike really

2026-02-25 • via Nuitee
P
Peter • couple • de
9
Pros:

Sehr sauber.
Sehr freundliches Personal

2026-02-24 • via Nuitee