Plazamar Serenity Resort

Hotels
8.2 (413 reviews)
Avenida del Golf, 4 , Santa Ponsa , es

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Noise from adjacent rooms
Food quality issues

Categories

Cleanliness
7.59
Reviewers noted some issues with dampness and toilet roll management.
Service
9.06
Guests appreciated the friendliness of the staff and regular towel changes.
Location
9.1
Conveniently located near the beach, local bars, and restaurants.
Room Quality
7.55
Rooms were clean but basic; noise issues were reported due to thin walls.
Amenities
8.08
Good pool area and entertainment for kids, though some amenities were lacking.
Value for Money
8.54
Good value considering location and amenities.
Food and Beverage
7.09
Food variety and taste were criticized, particularly with repeated items.
Overall Experience
8.56
Overall a pleasant stay with many positive aspects despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:39

Property Description

Lagoon-Style Pool and Palm Trees
Plazamar Serenity Resort boasts a stunning lagoon-style pool surrounded by swaying palm trees, creating a tranquil oasis for guests to relax and unwind.

Convenient Location
Located in the heart of Santa Ponsa, guests at Plazamar Serenity Resort are just a short stroll away from a variety of shops, restaurants, and bars, offering the perfect blend of convenience and entertainment.

Entertainment and Activities
With daily entertainment, weekly barbecues, and a range of activities for all ages, guests at Plazamar Serenity Resort can enjoy a fun-filled holiday experience without even leaving the property.

Experience the perfect blend of relaxation and entertainment at Plazamar Serenity Resort. Book your stay now for an unforgettable Mallorcan getaway!

Important information:

Please note that student groups and stag/hen parties are not allowed. Other kinds of groups on request. A deposit on arrival may be required for groups.This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.2
Based on 413 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 8.08
Value for Money: 8.54
Food and Beverage: 7.09
Overall Experience: 8.56
R
Rasmussen • family_with_children • dk
8
2026-05-16 • via Nuitee
E
Eva • solo_traveller • es
9
Pros:

La amabilidad del personal en general. Muy serviciales y simpáticos.

Cons:

Falta a nuestro modo de ver algo de menaje

2026-05-13 • via Nuitee
M
Mari carmen • family_with_children • es
7
Pros:

Si

Cons:

La limpieza un poco escasa…

2026-05-11 • via Nuitee
S
stefano • extended_group • it
8
Pros:

personale gentile

2026-05-08 • via Nuitee
A
Ana • family_with_children • es
7
2026-05-06 • via Nuitee
S
shahin • solo_traveller • nl
9
2026-05-05 • via Nuitee
G
Giner Figueres • family_with_children • es
6
2026-05-03 • via Nuitee
M
Malgorzata • solo_traveller • pl
10
Pros:

Ogólnie wszytko, super animacje dla dzieci i imprezki dla dorosłych, piękny basen

Cons:

Brak dywanika podłogowego w łazience

2026-05-02 • via Nuitee
D
Daniel • family_with_children • gb
8
Pros:

The towels been changed every day

2026-01-19 • via Nuitee
J
Jakuc • extended_group • gb
10
Pros:

Lokalizacja bardzo dobra , plaża 6 minut drogi od hotelu , jedzenie pyszne, personel hotelu bardzo przyjazny

2026-01-19 • via Nuitee
B
Bridget • extended_group • ie
8
Cons:

Rooms could do with a fresh bit of paint

2026-01-19 • via Nuitee
J
Juris • family_with_children • lv
9
Nice place
Pros:

I liked how everything is arranged - everything is close but not cramped. Good food, good swimming pools, good entertainment in the evening, good staff members. The inner yard is very pleasing to the eyes - lots of greenery, pathways, pools etc. The kitchen is well equipped. Swimming pool equipment for kids was available for free. Parking was available down the road in late september even after dark. Didn't experience any noisy and drunk guests in the evening.

Cons:

The first day room felt a bit damp - probably after previous guests walking with wet feet on laminated flooring that soaks up everything. After running the aircon in dry mode for some time, dampness was gone.
Smoking was allowed only on terraces and balconies but since rooms are very close to each other you often get cigarette smoke through open window and door.

2025-12-07 • via Nuitee
J
Joaquín • extended_group • es
8
2025-11-14 • via Nuitee
A
Andrew • couple • gb
6
Reasonable for a short stay.
Pros:

Conveniently located to the beach, local bars and restaurants.

Cons:

The walls are fairly thin. I’m not a light sleeper but was aware of the sound of children running around adjacent rooms and loud snoring.

2025-11-11 • via Nuitee
R
Rebecca • family_with_children • gb
8
2025-11-03 • via Nuitee
I
Ivan • family_with_children • de
9
2025-10-29 • via Nuitee
M
Miroslav • family_with_children • sk
10
Príjemne ubytovanie
Pros:

ano

Cons:

všetko bolo ok

2025-10-27 • via Nuitee
A
Anna-Maria • family_with_children • gb
7
Pros:

The room is basic but clean. Pool area is fab. Entertainment was good

Cons:

We ran out of toilet roll even though they came in and made our beds and changed our towels (that didn't need changing)

2025-10-27 • via Nuitee
P
Philippe • family_with_children • fr
8
Changement de logement
Pros:

Petit déjeuner, choix et qualité
Espace autour de la piscine pour le jutlandia et non le plazamar

Cons:

Un changement non prévenu d'hôtel pour celui d'en face (le jutlandia) qui est plus agréable.

2025-10-26 • via Nuitee
E
Eva • family_with_children • si
7
Pros:

Animator were doing great job for kids.

Cons:

Food - almost the same desserts every day, too salty soups and pasta... drinks (juices, pepsi) without real taste
They refused our wish to take some food into the room for sleeping toddler.
Snacks inbetween meals - unhealthy hamburher or chips, cheap ice cream...

2025-10-23 • via Nuitee