Hotel El Cid Merida

Hotels
5.8 (141 reviews)
Calle 61 # 573 A x 74 y 76 Col Centro, Mérida, YUC, 97000 , Mérida , MX
52-999-9244228

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Facilities

Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Safe-deposit box at front desk
Meeting rooms
Tours/ticket assistance
Parking (limited spaces)
Free self parking
See all facilities

Review Highlights

Pros:
Good attention from staff
Spacious rooms
Cons:
Unclean rooms
Poor service
Misleading advertising

Categories

Cleanliness
3.74
Multiple reviews reported issues with water in the bathroom and insufficient cleaning during the stay.
Service
6.71
There were instances of rude service and unresponsiveness to guest inquiries, but some positive mentions of staff.
Location
6.25
Some guests had mixed feelings about the location, citing the need for awareness of hotel policies.
Room Quality
5.2
Significant issues with room amenities such as air conditioning and damaged electronics reported.
Amenities
5.23
Amenities reported as insufficient with complaints about the condition and functionality.
Value for Money
7.19
Generally perceived as aligned with cost, though experiences varied widely.
Food and Beverage
6.04
No specific feedback regarding food and beverage; average rating applied.
Overall Experience
6.01
Mixed experiences led to a generally average perception of the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:43

Property Description

Discover the charm of Hotel El Cid Merida, your ideal getaway in the heart of Mérida, where comfort meets convenience.

Recreational Amenities
Dive into relaxation at our stunning outdoor pool, the perfect spot to unwind after a day of exploration. Enjoy complimentary wireless internet access throughout the hotel, keeping you connected during your stay.

Comfortable Accommodations
Our 64 air-conditioned rooms are designed for your comfort, featuring cable programming for your entertainment and private bathrooms equipped with invigorating showers.

Convenient Services
Benefit from our 24-hour front desk, luggage storage, and secure safe deposit box services, ensuring a stress-free experience from check-in to check-out.

Elevate your travel experience—book your stay at Hotel El Cid Merida today!

Important information:

Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

5.8
Based on 141 reviews
Cleanliness: 3.74
Service: 6.71
Location: 6.25
Room Quality: 5.2
Amenities: 5.23
Value for Money: 7.19
Food and Beverage: 6.04
Overall Experience: 6.01
P
Perera Ayala • solo_traveller • mx
7
Pros:

Nada

Cons:

Todo

2026-06-12 • via Nuitee
M
Montalvo • solo_traveller • mx
1
Pesimo
Pros:

Lo único q se salva fue la alberca

Cons:

Camas con bichos sábanas sucias y apestaban.
Paredes sucias televisión sin señal no funciono en toda la estancia internet fallaba sin toallas para alberca la verdad no fue de mi agrado

2026-06-10 • via Nuitee
R
Ricardo • solo_traveller • mx
10
2026-06-09 • via Nuitee
S
Sierra Flores • solo_traveller • mx
1
Medio
Pros:

Nada

Cons:

El hotel

2026-06-07 • via Nuitee
A
Ana Karina • solo_traveller • mx
1
Cons:

Pésimo, no es lo que publican, camas sucias, aparatos sin funcionar, no resuelven.

2026-06-07 • via Nuitee
E
Eduardo Renan • solo_traveller • mx
9
Pros:

La ubicación, tranquilidad

Cons:

Todo bien muy agradable

2026-06-06 • via Nuitee
C
Chan Lopez • solo_traveller • mx
10
Welcome house
Pros:

Me encantó sus habitaciones ☺️ muy cómodas y bien diseñadas que me hizo sentir en casa 🏡

2026-06-06 • via Nuitee
C
Chan Lopez • solo_traveller • mx
10
Dulce lugar y tranquilidad
Pros:

Sus espacios y su piscina muy bien la ubicación igual

2026-06-06 • via Nuitee
K
Karen • solo_traveller • mx
7
Algo incomunicado
Pros:

El lugar se encuentra céntrico

Cons:

Me intente comunicar con el hotel pero nunca me respondieron ni por Whatsapp ni llamadas, la habitación que me tocó si se ve algo abandonada, no me brindaron información sobre el WIFI, ni alberca, la cama inconoda

2026-06-05 • via Nuitee
D
Dayana Loria • solo_traveller • mx
10
Pros:

La ubicación y la comodidad de las habitaciones

Cons:

No habían muchos enchufes para poder cargar los celulares solo eso

2026-06-05 • via Nuitee
D
Dayana Loria • solo_traveller • mx
10
Pros:

La ubicación y la comodidad

Cons:

No habían muchos enchufes para conectar los cargadores

2026-06-05 • via Nuitee
Q
QUIJANO LOPEZ • solo_traveller • mx
1
Pros:

La ubicación

Cons:

Cuarto con moho, cucarachas y sin señal de televisión

2026-06-01 • via Nuitee
C
Chavez • solo_traveller • mx
1
2026-05-31 • via Nuitee
C
Ceu • solo_traveller • mx
1
Pros:

me gusto salirme de ahí

Cons:

estaba tan feo y sucio ademas del pésimo olor, que preferí salirme

2026-05-30 • via Nuitee
O
Octavio • solo_traveller • mx
2
2026-05-22 • via Nuitee
N
Navarro • solo_traveller • mx
10
Pros:

La alberca es perfecta para todos , y la habitaciones son espaciosas , el personal es súper accesible

Cons:

La alberca estaba sucia pero de hojas nada que afectará su uso

2026-05-22 • via Nuitee
P
Perez Gutierrez • solo_traveller • mx
7
Pros:

La alberca, solo que es esta temporada caen muchas hojitas secas

Cons:

La regadera, estaba en mal estado con óxido y desconectada del tubo

2026-05-19 • via Nuitee
C
crystel • solo_traveller • mx
1
Pros:

Nada, no me dejaron alojarme

Cons:

Llegué aún con reservacion y me dijeron que ya estaba lleno y que no me iban a poder alojar

2026-05-19 • via Nuitee
J
Jenner Armando • solo_traveller • mx
8
2026-05-18 • via Nuitee
J
Jenner Armando • solo_traveller • mx
8
2026-05-18 • via Nuitee