Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Inconvenient entrance steps
Small bathroom toilet
Mold and poor lighting in some areas

Categories

Cleanliness
7.95
The room was clean, bathroom was well stocked and easy to enjoy, but there were some comments about mold and poor lighting.
Service
8.95
The staff were friendly and welcoming, very helpful during the stay.
Location
8.95
Great location close to metro stations and a lively shopping district.
Room Quality
7.95
Rooms were spacious but some mentioned bathroom design issues and thin mattresses.
Amenities
7.45
Amenities were basic and some facilities need improvement, particularly soundproofing.
Value for Money
7.95
The hotel offers decent value for the price, although some aspects like cleanliness raised concerns.
Food and Beverage
7.95
No food options were highlighted in reviews, considered standard for hotel tier.
Overall Experience
8.45
Overall a positive experience with helpful staff and good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:54

Property Description

Convenient Location
Ueno First City Hotel is perfectly situated just steps away from Yushima Subway Station and a short stroll from JR Okachimachi Station, making it an ideal base for exploring Tokyo.

Comfortable Accommodation
Experience comfort and convenience in our well-equipped rooms featuring modern amenities such as free Wi-Fi, flat-screen TV, and a private bathroom, ensuring a pleasant stay for all guests.

Attractions and Accessibility
With popular tourist spots like Ueno Zoo and Tokyo National Museum within walking distance, and easy access to Akihabara, Asakusa, and Ginza via Ueno Station, your stay at Ueno First City Hotel promises to be both enjoyable and hassle-free.

Book your stay now at Ueno First City Hotel and embark on a memorable Tokyo adventure!

Important information:

Guests who plan to arrive after check-in hours (10 pm) must inform the property in advance. If the property is not notified in advance, the booking may be treated as a no-show and the total price of the reservation will be charged. Contact details can be found in the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8.2
Based on 577 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 8.45
S
Stefan • couple • ro
9
Worth the money
Pros:

Good location for the price you pay for a stay in tokyo and overall very comfortable.

Cons:

It can be a little bit cleaner.

2026-10-24 • via Nuitee
R
Ryan • couple • fr
3
bad
Pros:

Proximity with Yamanote line

Cons:

Dirty, Mold on the wall, Dust arond the bed and under, too
expensive for what it is, really small room

2026-10-24 • via Nuitee
K
Kirill • extended_group • cz
7
2026-10-24 • via Nuitee
L
Luciana • extended_group • ar
8
Pros:

La ubicación es excelente. Las habitaciones estaban muy limpias y el personal fue amable.

Cons:

Reservamos 2 habitaciones singles y 1 doble pequeña y las 3 eran idénticas. No recomiendo la doble pequeña para estadías largas porque la cama resulta incómoda para 2 personas.

2026-10-24 • via Nuitee
培宏 • couple • tw
9
房間我覺得算大,格局規劃不錯可以開兩個行李箱,
Pros:

位置真的方便又安靜

Cons:

有些乳液、泡澡備品只能拿一次,但沒說清楚,我們一次住兩週就不能再拿,我覺得不公平,我們並不是要浪費,但住那麼多天,一開始沒說清楚,我們就是沒有浪費才先只拿一些,後面就不給了,我覺得最少一天可以拿一次吧!旅行就是盡量減少攜帶物品,我們也配合店家不浪費,但不能有需求不給,這點我覺得不太好,其他部分都很好

2026-10-22 • via Nuitee
S
Sara • family_with_children • it
8
Pros:

L'hotel si trova in una posizione strategica: a pochi passi da diverse stazioni metro, parco di Ueno e museo nazionale di Tokyo, oltre che alla fermata del treno diretto per l'aeroporto.
La camera è piccola ma confortevole e dotata di tutto il necessario.
Lo staff è molto disponibile: ci hanno permesso di lasciare una valigia che si era rotta pagando un supplemento.
Inoltre c'è la possibilità di pesare i bagagli.

Cons:

L'orario della colazione (7h00/9h00) un po' troppo limitato.

2026-10-22 • via Nuitee
M
Margalida • family_with_children • es
9
Pros:

Muy buena ubicación, relación calidad-precio genial.

Cons:

Habitación un poco pequeña...

2026-10-21 • via Nuitee
R
Rémi • couple • fr
6
Pros:

L'emplacement est top et le séjour s'est bien passé.

Cons:

Le fait qu'il n'y ait pas de rideaux, étant donné que le soleil se lève très tôt, c'est dommage d'être réveillé à 5h30 du mat. Sans parler des bruits d'écoulements d'eau qu'on entendait tels une cascade sans exagérer...
La propreté au niveau de la douche laissait un peu à désirer aussi.

2026-10-19 • via Nuitee
R
Rémi • family_with_children • fr
6
Bon rapport qualité prix
Pros:

La proximité

Cons:

Le fait qu'il n'y ait pas de rideaux, étant donné que le soleil se lève très tôt, c'est dommage d'être réveillé à 5h30 du mat. Sans parler des bruits d'écoulement d'eau qu'on entendait tel une cascade sans exagérer...
La propreté au niveau de la douche laissait un peu à désirer aussi.

2026-10-19 • via Nuitee
N
Nicholas • solo_traveller • it
7
2026-10-18 • via Nuitee
Z
Zulema Candelaria • couple • es
10
2026-10-17 • via Nuitee
M
Miguel • family_with_children • fr
8
2026-10-15 • via Nuitee
K
kate • couple • ca
10
Good location
Pros:

Convenient location, clean

Cons:

Bed was a bit too hard to sleep on.

2026-10-15 • via Nuitee
A
Andy • solo_traveller • gb
6
Overall pretty good. The location makes up for what is a fairly basic hotel
Pros:

Great location, between 2 metro lines. Friendly staff. However, the room was fairly basic and rather small

Cons:

Bigger room

2026-10-15 • via Nuitee
A
adgarciaar • solo_traveller • co
10
Pros:

- The staff is very welcoming and friendly.
- The location is excellent, just a few blocks from Ueno Station, Ueno Park, and Ameyoko Market. It’s also very convenient for getting around Tokyo by metro. There are plenty of restaurants and grocery stores nearby, while the surrounding area is surprisingly quiet.
- The room was elegant and very clean and the bed was comfortable.
- The breakfast is excellent, especially if you want to experience a traditional Japanese breakfast. It’s a great way to start the day.
- The hotel offers bike rentals at a low price, which is a great option for exploring the surrounding area and getting around more conveniently.

2026-10-15 • via Nuitee
V
Victor • couple • es
6
2026-10-14 • via Nuitee
琬錡 • couple • tw
10
2026-10-13 • via Nuitee
V
Vittorio • couple • it
10
2026-10-12 • via Nuitee
D
Diana-Lavinia • solo_traveller • ro
10
2026-10-11 • via Nuitee
S
Stefan • couple • de
10
2026-10-11 • via Nuitee