Hôtel Cailler & Bains de la Gruyère

Hotels
8.9 (1424 reviews)
Gros Plan 28 , Charmey , ch

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Professional staff
Comfortable rooms
Wonderful location
Varied and delicious food
Cons:
Minor cleanliness issues
High prices for some services
Temperature of food could be improved

Categories

Cleanliness
8.69
Generally good with mentions of cleanliness but noted some minor issues in a review.
Service
9.16
Consistently praised as professional and welcoming across multiple reviews.
Location
9.2
Highly rated for its beautiful setting in Charmey and convenience to local amenities.
Room Quality
8.65
Chambers described as comfortable and well-cared for with minor drawbacks.
Amenities
9.08
Direct access to baths and good facilities, alongside quality breakfast offerings.
Value for Money
8.64
Some concerns regarding pricing related to certain amenities.
Food and Beverage
8.69
High quality of meals and breakfast mentioned, though some food temperature issues were noted.
Overall Experience
9.06
Guests have expressed strong satisfaction throughout their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:52

Property Description

Charming Country-Style Rooms and Fine Cuisine
Hotel Cailler offers charming country-style rooms directly linked via an underground hallway to the Gruyère Spa. Enjoy fine cuisine in the 2 restaurants serving delicious Swiss and international dishes made from seasonal ingredients.

Wellness Facilities at Gruyère Spa
Indulge in relaxation at the Gruyère Spa featuring a Turkish bath, sauna area, pools, and various wellness facilities. A sports centre nearby offers additional recreational options.

Variety of Accommodation Options
Choose from nicely furnished double rooms, spacious junior suites, or apartments with a living room for your stay at Hotel Cailler. Each option provides a comfortable and inviting space.

Ready to experience the perfect blend of relaxation and comfort? Book your stay at Hotel Cailler now!

Important information:

Please note that access to the Gruyère Spa is allowed for children of all ages.
Please note that reservations for the restaurants are recommended before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Spa/wellness center is closed from 2026-06-26 until 2026-06-22

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 15 years old stay for CHF 80 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. No extra charges.

Location

Guest Reviews

8.9
Based on 1424 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 9.08
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.06
J
June • solo_traveller • sg
10
Pros:

Excellent hotel with wonderful staff and facilities. Very child and family friendly. Room was spacious, clean and so wonderfullu designed.

2026-05-08 • via Nuitee
C
Christelle • couple • ch
8
2026-05-04 • via Nuitee
P
Patrick • family_with_children • ch
8
2026-05-04 • via Nuitee
H
Hristina • extended_group • ch
10
2026-05-03 • via Nuitee
S
Samanta • couple • ch
9
2026-05-03 • via Nuitee
M
Marlene • solo_traveller • fr
9
Pros:

L accueil, l hôtel et son accès direct aux thermes

2026-05-02 • via Nuitee
G
Gautier • family_with_children • ch
8
2026-05-01 • via Nuitee
M
Marc • couple • fr
10
Très agréable et détendant
Pros:

Les bains pour une détente incroyable

2026-04-30 • via Nuitee
C
Catherine • couple • ch
10
2026-04-29 • via Nuitee
S
Sylvie • couple • ch
10
2026-04-27 • via Nuitee
K
karine • family_with_children • ch
10
Pros:

.

Cons:

.

2026-04-27 • via Nuitee
V
von Sinner • couple • ch
9
2026-04-27 • via Nuitee
A
Alicia • extended_group • ch
9
2026-04-26 • via Nuitee
M
Mirella • solo_traveller • ch
10
Pros:

Séjour parfait

Cons:

Rien à redire

2026-04-25 • via Nuitee
S
Saskia • family_with_children • ch
9
détenmte
Pros:

Magnifique buffet petit déjeuner
Petite erreur de clé à notre arrivée = apérot offert

2026-04-24 • via Nuitee
M
Mattia • couple • ch
9
2026-04-23 • via Nuitee
W
Walter • couple • ch
8
2026-04-22 • via Nuitee
E
Emilie • solo_traveller • fr
8
2026-04-20 • via Nuitee
S
Sylvia • extended_group • ch
9
trop bien
Pros:

tous

Cons:

service sur la terrasse

2026-04-20 • via Nuitee
R
Ruth • couple • ch
9
2026-04-19 • via Nuitee