Hôtel Cailler & Bains de la Gruyère

Hotels
8.9 (1539 reviews)
Gros Plan 28 , Charmey , CH
+41 26 927 62 62

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Professional staff
Comfortable rooms
Wonderful location
Varied and delicious food
Cons:
Minor cleanliness issues
High prices for some services
Temperature of food could be improved

Categories

Cleanliness
8.69
Generally good with mentions of cleanliness but noted some minor issues in a review.
Service
9.16
Consistently praised as professional and welcoming across multiple reviews.
Location
9.2
Highly rated for its beautiful setting in Charmey and convenience to local amenities.
Room Quality
8.65
Chambers described as comfortable and well-cared for with minor drawbacks.
Amenities
9.08
Direct access to baths and good facilities, alongside quality breakfast offerings.
Value for Money
8.64
Some concerns regarding pricing related to certain amenities.
Food and Beverage
8.69
High quality of meals and breakfast mentioned, though some food temperature issues were noted.
Overall Experience
9.06
Guests have expressed strong satisfaction throughout their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:52

Property Description

Charming Country-Style Rooms and Fine Cuisine
Hotel Cailler offers charming country-style rooms directly linked via an underground hallway to the Gruyère Spa. Enjoy fine cuisine in the 2 restaurants serving delicious Swiss and international dishes made from seasonal ingredients.

Wellness Facilities at Gruyère Spa
Indulge in relaxation at the Gruyère Spa featuring a Turkish bath, sauna area, pools, and various wellness facilities. A sports centre nearby offers additional recreational options.

Variety of Accommodation Options
Choose from nicely furnished double rooms, spacious junior suites, or apartments with a living room for your stay at Hotel Cailler. Each option provides a comfortable and inviting space.

Ready to experience the perfect blend of relaxation and comfort? Book your stay at Hotel Cailler now!

Important information:

Please note that access to the Gruyère Spa is allowed for children of all ages.
Please note that reservations for the restaurants are recommended before arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRN

Location

Guest Reviews

8.9
Based on 1539 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 9.08
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 9.06
F
Filippo • family_with_children • ch
8
Relax alla gruyère :-)
Pros:

L’accesso diretto ed incluso ai bagni, decisamente molto belli ed un valore aggiunto !

Cons:

Ci aspettavamo di più dalla parte di ristorazione (sia per la cena che per la colazione) trattandosi di un hotel 4 stelle.

2026-11-06 • via Nuitee
T
Thaddeus • solo_traveller • ch
8
2026-11-01 • via Nuitee
S
Severine • couple • fr
10
Authenticité de la Suisse
Pros:

Authenticité de la Suisse, concert piano-voix qui a agrémenté notre dîner fondue moitié moitié bien sûr, le petit déjeuner est exceptionnel.
Chambre spacieuse literie de qualité. Avons aussi apprécié de pouvoir recharger notre voiture électrique.

2026-10-29 • via Nuitee
S
Stephan • family_with_children • ch
9
Pros:

Accès direct aux bains
belle carte au restaurant

2026-10-26 • via Nuitee
F
Frédéric • family_with_children • ch
10
je reviendrai volontiers dans cet hôtel.
Pros:

Globalement, le tout était très bien.

Cons:

Le seul bémol concerne le déjeuner : la disposition des vitrines de nourriture, avec un accès très étroit, provoquait des bouchons pour se servir.

2026-10-26 • via Nuitee
S
Sébastien • family_with_children • ch
10
Très agréable et professionnel
Pros:

Tout

Cons:

Rien

2026-10-24 • via Nuitee
L
laura • couple • us
10
2026-10-23 • via Nuitee
M
Marie-joelle • couple • ch
9
Pros:

L endroit, l hôtel, le personnel, le buffet du petit déjeunet, la piscine en face.... vraiment au top

2026-10-21 • via Nuitee
K
Kristina • couple • ch
10
2026-10-21 • via Nuitee
A
Alexandre • family_with_children • ch
9
Bien
Pros:

L’accueil et infrastructures

2026-10-19 • via Nuitee
C
Charlotte • couple • fr
10
Un séjour inoubliable!
Pros:

Notre séjour était exceptionnel!
Tout était pensé dans les moindres détails pour notre confort et notre plaisir.
Mon fils de 7 ans a été gâté par toutes vos attentions!
L’accès aux bains et la qualité du restaurant et du petit déjeuner, tout était parfait..

Cons:

Rien

2026-10-19 • via Nuitee
S
Selina • extended_group • ch
7
Pros:

La chambre, le personnel, les bains et le massage

Cons:

Rien

2026-10-16 • via Nuitee
S
Steph • couple • ch
9
2026-10-13 • via Nuitee
P
Petra • couple • ch
8
2026-10-12 • via Nuitee
M
Marc • couple • ch
9
2026-10-11 • via Nuitee
K
Konstantine • couple • ch
10
2026-10-07 • via Nuitee
T
Thierry • solo_traveller • ch
8
2026-10-07 • via Nuitee
S
Sandra • solo_traveller • ch
10
Pros:

Nous avons tout aimé, que ce soit de l'accueil du personnel, de l'emplacement de l'hôtel, l'accès aux bains sur 2 jours, la propreté des lieux et des petits cadeaux dans notre chambre.
Nous reviendrons avec grand plaisir

2026-09-19 • via Nuitee
N
Nadia • family_with_children • ch
10
Moment de détente très appréciable
Pros:

Tout ok

2026-09-19 • via Nuitee
A
Arnaud • extended_group • ch
9
2026-09-19 • via Nuitee