Elaf Ajyad Hotel

The rooms are not good condition rest room are also not good condition so small room WiFi is not working well and room service is poor there was a bad experience in Elef Ajyad hotel next time we are not booking in this hotel the beds are also not good condition

Very pleasant, the whole staff was really helpful and courteous. We shall return in future inshallah

Good price wise beautiful

Worst hotel ever in Mecca. Dirtiest hotel room you will ever see.

Everything is bad except the morning buffet.

Nice ,normal, thanks

It’s on steep , it’s hard to walk for old people. There is a short cut stairs as well. But again it’s hard for knee pain.
Location very near. But steep. No golf cars.

Stay away!

Super bad service never ever again no room service if you’re needing any towels or room service you can call them 100 times never answer

Good service

The stated linear distance from this hotel to the Haram is somewhat misleading, as the hotel is situated on a mountain, with at least 200 meters involving a steep incline. However, the hotel offers an excellent golf cart service that operates 24/7, transporting guests to the Ajyad and Azizia cross streets, from where it’s a 5-minute walk to the Haram. The rooms are spacious, though the hotel and its amenities are quite old and could benefit from renovations. The staff are friendly, and overall, it’s a good option considering the price and location.

Rooms are good and well maintained. However bathrooms could have been a lot better. The golf cart ride services could have been more frequent.

Water leaking in the bathroom door cards didn’t work most of the time pillows uncomfortable beds too small wifi was so poor asked for water bottles and were not available most of the times very run down place stand up shower so small it’s unbelievable I would never recommend this place to anyone

it was the worst hotel I have stayed in

Hotel is located close to Haram not suitable for people with walking issue or with wheelchair, as the hotel is on steep hill. Hotel provides buggy but at prayer time it is very difficult. The hotel itself is very nice and clean

Great Location to walk to haram. General condition of the property was good however the carpet in the room was extremely dirty and the bathroom was just ok

Vary bad.

Good

This was a very bad experience for us. We had to leave early and didn’t complete our stay. The first room we were given was extremely dirty and smelly, with ongoing construction work on the same floor. After complaining to the staff, they changed our room, which was slightly better.

The carpets in the rooms are filthy—you can’t even pray on them—and the bathroom was broken. On top of that, the internet service was terrible. While the staff tried to help, there wasn’t much they could do, as the overall hotel amenities are dreadful.

The hotel is located on a steep incline, making it difficult to go to Al-Haram and back. The shuttle service was a joke and not reliable. I would not recommend staying here at all.

good customer service