Napolitano Apart & Hotel

Hotels
Independent
8.4 (50 reviews)
Avenida Oriente 470, 150 meters Banios Fire Department, Baños de Agua Santa, Tungurahua, 180250 , Baños , EC

Facilities

Free breakfast
Full-service spa
Nature reserve
Area shuttle (surcharge)
Arcade/game room
Hot springs nearby
Free WiFi
Terrace
Garden
Luggage storage
See all facilities

Property Description

Relaxation at the Spa

Indulge in massages and facials at the full-service spa. Unwind in style by the 2 outdoor swimming pools or explore the area with available bicycles for rent.

Dining and Recreation

Savor Italian cuisine at NAPOLITANO BAR - PIZZERIA and enjoy poolside dining while taking in garden views. End your day with a drink at the poolside bar after a day filled with fun at the arcade/game room.

Comfort and Connectivity

Stay connected with complimentary wireless internet access as you relax in your individually furnished guestroom with a Tempur-Pedic bed and a rainfall showerhead in the private bathroom.

Book now for a rejuvenating stay at Napolitano Apart & Hotel, located in the heart of Baños de Agua Santa, just steps away from popular attractions.

Important information:

  • Pool access available from 2:00 PM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Children 7 years old and younger are not permitted at this property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not permitted at this property.
  • A car is not required for transportation to and from this property.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: UIO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Parking

    Parking height restrictions apply

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 50 reviews
G
GUSTAVO family
8
Pros:

Todo muy bien, lastima la hospitalidad de la dueña… un poco brava

2023-05-07 via Nuitee
D
Diego
10
Uno de los mejores alojamientos en Baños
Pros:

El lugar es excelente y el precio muy bueno, super buen desayuno y una linda experiencia.

2022-01-13 via Nuitee
F
Felipe
10
Recomendado
Pros:

Amplias habitaciones, espacios verdes, áreas de distracción, piscinas

2020-10-12 via Nuitee
X
XR family
4
Pros:

My watch was stolen in the hotel by cleaning service. Owners were good.

2020-02-22 via Nuitee
V
Verified traveler
8
Pros:

Me gustó la piscina, muy buen desayuno y las atenciones muy buenas, quedé muy complacido

2020-01-27 via Nuitee
G
Gina
10
Recomendado
Pros:

Excelentes opción!
Muy buen desayuno, personal de servicio muy cálido!

2020-01-07 via Nuitee
L
Lili family_with_children
8
Pros:

La atención al cliente es buena
Muy buenas las instalaciones

2019-12-29 via Nuitee
M
Maria family
2
Pros:

Que me quitaron la reserva de expudia , me quede sin hospedaje cuando llege

2019-09-23 via Nuitee
P
Paola Maria
6
Pros:

Yo escogí el lugar para poder usar hidromasaje y no estuvo habilitado, mis familiares también estuvieron descontentos por esto. El baño de la habitación tenía olor a cañería

2019-05-09 via Nuitee
V
Verified traveler
8
Pros:

À proximité du parc central et des boutiques et restaurants.
Les déjeuners étaient bons et copieux.
La tenancière me semblait préoccupée, échangeait très peu avec moi malgré ma maîtrise de la langue espagnole.
La piscine n'était pas disponible.

2019-04-30 via Nuitee
S
Santiago Xavier
4
Más o menos la experiencia
Pros:

No me agrado el lugar, en las fotos que publican se ve diferente, el desayuno el mismo de todos los días, el internet pésimo de igual manera la señal de la TV, adicionalmente la TV muy pequeña

2018-08-05 via Nuitee
A
Axel
8
experiencia ok
Pros:

ubicación buena, habitación confortable, pero piscina fría, jacuzzi sin agua

2018-03-06 via Nuitee
D
Denise
10
Great stay
Pros:

The Family that owns this hotel is wonderful! The rooms are spacious and the hotel is kept very clean the breakfasts are delicious. Every one has been extremely helpful ...

2018-02-09 via Nuitee
V
Verified traveler
8
Beautiful quiet hotel in Banos.
Pros:

Enjoyed our stay in Banos. The owners were helpful and gracious. Breakfast was delicious. The hotel is a bit of a walk from the centre and from the bus station. The only problem was that other guests arrived at 3 am, so the door bell ringing woke us up.

2017-11-20 via Nuitee
E
Eduardo
10
Good price and good place to stay. (Spanish)
Pros:

A una distancia conveniente de las principales calles y en linea recta este es un super lugar para quedarse en Baños. La atención departe de Paul y si hermana y todo el equipo lo hacen sentir a uno especial. El desayuno gratuito basta para comenzar bien el día. El cuarto cómodo y limpio. Deberán pronto sustituir la ya antigua T. V. por una plana mas grande y moderna. La vista del comedor es en verdad bella. La piscina buena para cuando haga calor. Lástima que el Jaccuzi no funcionó, deben arreglarlo pronto.
Buen precio a través de Hotels.com, rápida, segura y cómoda reservación on-line.
Recomiendo el lugar. Yo me quedé dos noches a principios de Octubre.
Todo en Baños se puede alcanzar caminando inclusive la estación de autobuses.

2017-10-09 via Nuitee
A
Amy
10
The Heart of Banos
Pros:

We booked at the Napolitano for a weekend stay. The property was very clean, safe and easy to get to. The family running it speaks excellent English and were able to guide us towards activities in the area, tours, restaurants, etc. As a bonus, they cook breakfast every morning - the food and service were excellent. I highly recommend the Napolitano for your stay in Banos. Everything is in walking distance. Our room was spacious and clean.

2017-06-29 via Nuitee
C
Chester
10
Grand & comfortable stay
Pros:

It's a b&b converted from a grand house. It's located a short walking distant from the busy commercial center. Therefore, is doesn't has the noises or distractions of people or cars. The room is spacey and clean. Breakfasts were freshly made on the spot. Although, the menu is dictated by the kitchen but food and services were adequate. It has a great window view of mountains & small garden from my room. It's a short walk to the hot spring and downtown area. I felt very safe walk alone on the streets around the hotel by myself around midnight after the hot sprint bath. The only complain I had would be the wifi services. I stayed at 3rd floor and the wifi didn't seems work inside my room.

2017-01-09 via Nuitee
J
Jorge Alfonso
6
Good place
Pros:

A little far from CITI center. Dark street on the way back at night

2016-11-06 via Nuitee
S
Samuel
10
Great little gem in downtown Baños
Pros:

Stayed at the Napolitano Hotel for two nights in June 2016. The hotel is located only a few blocks from downtown Baños. The staff was very friendly and the room was great.

2016-06-21 via Nuitee
C
christophe
10
The place to stay
Pros:

Just a bit out of town to ensure silence and tranquility.
Room was large with a dedicated seating area which was an added bonus

2016-06-13 via Nuitee