SureStay Plus Hotel by Best Western Buckhannon

Hotels
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SureStay Plus Hotel by Best Western
8.7 (348 reviews)
2 Northridge Dr , Buckhannon , us
+1 304-460-2525

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
Limited breakfast options
Some noise issues
Room size issues

Categories

Cleanliness
8.4
Rooms were clean but some reported issues like a bad smell with pillows and AC.
Service
9
Staff was friendly and helpful, but some reviews noted slow towel service.
Location
9.2
Location was convenient and close to desired areas, well-received by guests.
Room Quality
8.3
Rooms were comfortable and spacious, but some found them small and had issues with AC.
Amenities
8.7
Standard amenities available; issues with breakfast variety noted.
Value for Money
9.1
Guests felt they received great value for the price paid.
Food and Beverage
8.2
Breakfast received mixed reviews; some options limited.
Overall Experience
8.7
Overall, guests enjoyed their stay despite a few setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:43

Property Description

Welcome to SureStay Plus Hotel by Best Western Buckhannon!

Convenient Amenities: Enjoy our barbecue facilities, shared lounge, and 24-hour front desk for all your needs during your stay.

Modern Comforts: Stay connected with free WiFi, and make use of the ATM and luggage storage for your convenience.

Cozy Accommodations: Each unit is equipped with a fridge for storing your favorite snacks and beverages.

Book now to experience a delightful stay at SureStay Plus Hotel by Best Western Buckhannon!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EKN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 348 reviews
Cleanliness: 8.4
Service: 9
Location: 9.2
Room Quality: 8.3
Amenities: 8.7
Value for Money: 9.1
Food and Beverage: 8.2
Overall Experience: 8.7
G
Gayle • solo_traveller • us
4
It was clean , there was hot water. Normal amenities were lacking.
Pros:

Clean

Cons:

Internet didn’t work. Tv didn’t work. Keys had to be re-keyed several times because they didn’t reliably open the door.

2026-09-05 • via Nuitee
R
Rayma • couple • pr
9
2026-09-02 • via Nuitee
K
Katrina • couple • us
10
Front desk is friendly and always aware if a guest is at the desk.
Pros:

Clean and friendly

2026-08-31 • via Nuitee
S
Susan • family_with_children • us
9
Pros:

the breakfast was well stocked and had a good variety. the handicapped bathroom was great.

Cons:

less noise

2026-08-25 • via Nuitee
G
Gary • extended_group • us
9
Pros:

Staff was very kind and always smiling. Property was clean and neat theoughout stay.

Cons:

NA

2026-08-23 • via Nuitee
D
David • solo_traveller • us
8
Pros:

Staff was great

Cons:

my room happened to be across from the elevator and would hear the dinging anytime it opened.
Just the nature of the room location. Will stay again.

2026-08-21 • via Nuitee
L
Lisa • solo_traveller • us
10
2026-08-19 • via Nuitee
K
KEVIN • solo_traveller • us
10
Pros:

Bed were really comfortable and very clean

Cons:

Nothing i did not like

2026-08-17 • via Nuitee
G
Greg • solo_traveller • us
10
2026-08-06 • via Nuitee
G
GODBLESS • family_with_children • us
3
No slippers in the room, no tooth brush , no tooth paste. No bottle water, my worse tay ever.
2026-08-04 • via Nuitee
T
Treva • couple • us
9
2026-08-02 • via Nuitee
S
Salam • couple • us
7
2026-07-16 • via Nuitee
S
Smith • couple • us
10
2026-07-15 • via Nuitee
M
MARY • family_with_children • ca
6
Pros:

Staff was very friendly and most people there. Easy access to the property and lots of parking spaces available on site. Very nice scenery road to reach there. Quiet City.

Cons:

There was a heavy scent in the room could be air freshener or cleaning product but I am allergic. The furniture is partially out dated but overall it's ok.

2026-07-10 • via Nuitee
J
Joseph • solo_traveller • us
10
2026-07-09 • via Nuitee
S
Susan • couple • us
9
Very nice, friendly, and clean.
Pros:

The staff is always friendly and helpful to us. The rooms are clean and the bathroom always seems to be very clean.

Cons:

This hotel could use some new pillows. I seem to forget to travel with one and that was the one thing I had issues with.

2026-06-30 • via Nuitee
M
Mykayla • couple • us
8
2026-06-28 • via Nuitee
F
Fran • solo_traveller • us
10
2026-06-28 • via Nuitee
M
Melissa • extended_group • us
10
Pros:

Was right off of Rt 33 in Buckhannon

Cons:

Nothing

2026-06-26 • via Nuitee
M
Mario • couple • us
4
I think if you want to get any rest do not stay there and the breakfast was not all that
Pros:

The place looks nice

Cons:

Very noisy I did not get any sleep the person above us walked and moved around alot and you could here every little noise I was also expecting a better breakfast

2026-06-24 • via Nuitee