SureStay Plus Hotel by Best Western Buckhannon

Hotels
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SureStay Plus Hotel by Best Western
8.7 (319 reviews)
2 Northridge Dr , Buckhannon , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good value for money
Cons:
Limited breakfast options
Some noise issues
Room size issues

Categories

Cleanliness
8.4
Rooms were clean but some reported issues like a bad smell with pillows and AC.
Service
9
Staff was friendly and helpful, but some reviews noted slow towel service.
Location
9.2
Location was convenient and close to desired areas, well-received by guests.
Room Quality
8.3
Rooms were comfortable and spacious, but some found them small and had issues with AC.
Amenities
8.7
Standard amenities available; issues with breakfast variety noted.
Value for Money
9.1
Guests felt they received great value for the price paid.
Food and Beverage
8.2
Breakfast received mixed reviews; some options limited.
Overall Experience
8.7
Overall, guests enjoyed their stay despite a few setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:43

Property Description

Welcome to SureStay Plus Hotel by Best Western Buckhannon!

Convenient Amenities: Enjoy our barbecue facilities, shared lounge, and 24-hour front desk for all your needs during your stay.

Modern Comforts: Stay connected with free WiFi, and make use of the ATM and luggage storage for your convenience.

Cozy Accommodations: Each unit is equipped with a fridge for storing your favorite snacks and beverages.

Book now to experience a delightful stay at SureStay Plus Hotel by Best Western Buckhannon!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EKN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 319 reviews
Cleanliness: 8.4
Service: 9
Location: 9.2
Room Quality: 8.3
Amenities: 8.7
Value for Money: 9.1
Food and Beverage: 8.2
Overall Experience: 8.7
M
Michele • solo_traveller • us
7
Overall very nice
Pros:

Location, housekeeping staff, price

Cons:

Front desk attendant was not helpful. Had trouble with tv/cable remote. Did not offer help, gave same instructions even after I explained the issue. Housekeeping was AMAZING and helped to solve the problem…a broken remote.
Could hear neighbor through the adjoining door

2026-05-07 • via Nuitee
J
Jake • solo_traveller • us
8
My stay was very good. I would stay there again.
Pros:

Affordable, clean and nice location.

Cons:

Nothing

2026-05-02 • via Nuitee
J
Jane • couple • us
9
Very nice and everyone was friendly.
Pros:

Bed was comfortable, room was a nice size. Everything was nice and clean. The breakfast food was delicious and very filling. We had some fast-food places near, so we didn't have to run all over town. We would definitely stay there again. We were also given a discount on our room rate since we were in town for my aunt's funeral.

Cons:

We had to remove the carbon monoxide detector to plug in my C-Pap machine. I wish we would have had a clock in our room beside the time on the microwave.

2026-05-01 • via Nuitee
S
scott • couple • us
8
Pros:

It was perfect for what I needed it for.

Cons:

Breakfast wasn’t that good.

2026-05-01 • via Nuitee
D
Dantcho • couple • us
2
If you stay one night is fine, no more than that.Overprice hotel in the middle of nowhere.
Pros:

The bed is comfortable.

Cons:

They do not clean the rooms every day, did not mention thath upon to the arrival.Very poor breakfast.

2026-04-27 • via Nuitee
M
Michele • extended_group • us
7
Friendly staff, quiet place to stay
Pros:

Close to the interstate, stores, and restaurants. The staff was very friendly, and they were very helpful when the room we booked wasn’t what was offered when we got there. The breakfast was ok, but bring your own utensils if you’re wanting to actually cut any waffle, sausage, etc. Small commissary for snacks and drinks, no vending.

Cons:

The only ice machine was on the third floor. Plates, utensils, napkins in breakfast area were very flimsy.

2026-04-24 • via Nuitee
M
Marie • solo_traveller • us
9
2026-04-23 • via Nuitee
D
Dante • couple • us
8
2026-04-21 • via Nuitee
P
Patti • solo_traveller • us
8
Friendly staff.
Cons:

The room was clean and comfortable.

2026-04-21 • via Nuitee
K
Kirk • solo_traveller • us
8
Pros:

The location of the hotel was in a good spot for food in town.

Cons:

The hotel was located beside a Lowe's, and they were running equipment and loaders and jackhammers late into the night.. Redoing their parking lot the backup alarms on the equipment was loud, I asked to have the room changed to the other side of the hotel but staff said they had no rooms available. I had my doubts hotel didn't look full to me and I seen other people entering and staying at the hotel late into the night. So we got very little sleep for that reason. So I was not happy about that.

2026-04-20 • via Nuitee
C
Cary • solo_traveller • us
7
Pros:

The staff

Cons:

Price

2026-04-16 • via Nuitee
R
Rachel Hill • solo_traveller • us
10
Pros:

Location, friendly service.

Cons:

No coffee pot.

2026-04-13 • via Nuitee
V
VICKIE • solo_traveller • us
7
Room was clean and comfortable.
Pros:

Options for breakfast. Location is difficult to find, no signs near hotel itself.

Cons:

Hallways noisy all night.

2026-04-13 • via Nuitee
L
Lee • family_with_children • us
8
Pros:

Location

Cons:

No pool and price

2026-04-13 • via Nuitee
H
Holly • family_with_children • us
10
Good location and nice room.
Pros:

Staff is so helpful and friendly. Rooms were clean and neat.

Cons:

Breakfast choices were somewhat limited but overall super place and I enjoyed my stay.

2026-04-12 • via Nuitee
J
Jason • couple • us
7
It was clean and convenient
Pros:

It was new and located close to the job I was doing

Cons:

There was a silverfish bug on the pillow of my bed

2026-04-08 • via Nuitee
R
Rayma • couple • pr
9
Pros:

Cómodo, tranquilo y seguro.

Cons:

No limpian las habitaciones y el olor.

2026-04-05 • via Nuitee
C
Chun-Yun • family_with_children • us
10
Definitely will come back to stay again.
Pros:

Everything(location, staff, room) about this hotel is AWESOME! The desk front people are very friendly, the room is clean, bed is comfortable. It's so quiet, we had a good rest. Breakfast is simple but fresh and nice. We love the atmosphere of this place. Price is reasonable as well. Will love to come back and stay again. Strongly recommended!!!

2026-04-02 • via Nuitee
P
Pound • family_with_children • us
8
Pros:

The staff was friendly. It appeared clean. My daughter enjoyed the waffle maker for breakfast. It was a nice little overnight stop for us to rest on our trip.

2026-03-30 • via Nuitee
K
Kenny • solo_traveller • us
10
Pros:

Great

Cons:

Nothing

2026-03-28 • via Nuitee