Paradise Saigon Boutique Hotel & Spa

Hotels
8.4 (4595 reviews)
288 Le Thanh Ton Street , Ho Chi Minh City , VN
+84 28 3823 5555

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Central location
Good breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.54
Some reviews mention cleanliness issues, particularly regarding room maintenance and upkeep.
Service
9.01
Numerous reviews highlight friendly and helpful staff.
Location
9.05
Many guests commend the central location and convenience for tours.
Room Quality
7.5
Some reviews mention small and outdated rooms.
Amenities
8.03
Generally well-rated, but some complaints about pool size and number of loungers.
Value for Money
8.49
Positive comments indicate good value relative to price, despite some concerns about cleanliness.
Food and Beverage
9.04
Breakfast is frequently described as good and varied.
Overall Experience
8.51
Reviews are largely positive, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:08

Property Description

City-Centric Luxury

Convenient Location: Situated in District 1, Paradise Saigon Boutique Hotel is a stone's throw away from Ben Thanh Market and the Reunification Palace, offering guests easy access to key attractions.

Modern Comforts: The hotel's air-conditioned rooms provide stunning city views and are equipped with all essential amenities, from a flat-screen TV to an en suite bathroom with complimentary toiletries.

Leisure and Dining: Guests can unwind at the fitness centre, indulge in a relaxing spa treatment, or savor a delectable fusion of Vietnamese and Western cuisine at the on-site restaurant and bar.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Paradise Saigon Boutique Hotel now!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

8.4
Based on 4595 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.51
N
Nath dalmar • couple • fr
9
Un tres bon hotel à Saigon
Pros:

Emplacement ideal, grand confort et bon équipement des chambres, bonne literie. Espace piscone bar petot mais très agréable .

Cons:

Petit dejeuner moyen si on aime les petits dejeuners français, pancakes et gaufres industriels.
Cocktails congelés au bar du toit ..

2026-10-30 • via Nuitee
A
Avi • couple • il
1
Pros:

ביטלנו לי את ההזמנה ביום ההגעה בלי שום התראה מוקדמת
בושה וחרפה

Cons:

לא היה ניתן ליצור קשר עם המלון, עד שתפסתי אותם אמרו שיבדקו ויחזרו ועד היום לא חזרו אליי

2026-10-29 • via Nuitee
T
Tarryn • couple • za
10
We had an amazing time. The staff went out of their way to make our large group happy. We loved the breakfast and coffee
Pros:

Pool
Bath
Staff
Concierge
Bar

Cons:

Gym

2026-10-29 • via Nuitee
C
Chandra Urmila • extended_group • nl
8
2026-10-28 • via Nuitee
O
Ogle • couple • za
8
Pros:

Breakfast

Cons:

Beer prices

2026-10-28 • via Nuitee
S
Soraya • couple • ca
7
2026-10-28 • via Nuitee
C
Chandra Urmila • extended_group • nl
8
Mooie locatie. Goede ontbijt. De werknemers zijn oprecht heel aardig. We mochten de laatste dag zelfs in het lobby lange
Pros:

De locatie van het hotel is top. Goede bed kwaliteit. Goede airconditioning. Kan zeker aanraden! Eerste dag frisdranken gratis.

Cons:

Het zwembad sluit al om 20 uur. Dat vind ik persoonlijk wel jammer.

2026-10-28 • via Nuitee
S
Satu • extended_group • fi
9
Virkistävä hotelli hyvällä sijainnilla väsyneelle matkaajalle!
Pros:

Oikein laadukas ja herkullinen aamiainen, varsinkin pho -keitto 🙂 ihana uintipaikka virkistäytymiseen katolla ja hyvä palvelu aulassa ja aamiaisella! Ilmainen baarikaapin sisältö oli kiva myös. Hotellin sijainti myös loistava.

Cons:

Huoneen sälekaihtimet eivät ihan pimentäneet huonetta ja kaupungin ääntäet kuuluivat mutta ei erityisen häiritsevästi.

2026-10-27 • via Nuitee
H
Henk • couple • nl
9
2026-10-27 • via Nuitee
B
Bauer • couple • de
3
Zentrumnähe hat seinen Preis.
Pros:

Die Lage im Touristenviertel.

Cons:

Hier wird eigentlich ausschließlich für die Lage bezahlt. Das hotel ist in die Jahre gekommen, der Fahrstuhl ist alt und das Frühstück relativ einseitig.

Den"rooftop-Pool" würde ich eher als größere Badewanne bezeichnen, die mal wieder sauber gemacht werden könnte.

Die Zimmer haben einen Charme von Jugendherberge mit Holzvertäfelung zu einem für mich als unamgessen empfundenen Preisleistungsverhaltnis.

Der Fußboden im Speisesaal wellt sich.

Ein Cocktail an der Bar wurde mir in einer Art Senfglas serviert mit Aufforderung kein Wechselgeld haben zu wollen. Ich zahle gerne für Luxus, wenn er angemessen verkauft wird.
Das Getränk musste im Stehen genossen werden, da kein Platz vorhanden war.

Ich habe mich in diesem hotel 2 Tage aufgehalten und möchte erstmal nicht wieder kommen.

2026-10-27 • via Nuitee
S
steeve • solo_traveller • mu
8
2026-10-26 • via Nuitee
S
steeve • solo_traveller • mu
8
Pros:

very good breakfast buffet

2026-10-26 • via Nuitee
E
Ekaterina T. • extended_group • ru
10
Pros:

Дружелюбный персонал, чисто, отличные завтраки, мягкие кровати. Юникло в 10 минутах ходьбы.

Cons:

Все понравилось

2026-10-26 • via Nuitee
T
Tony • solo_traveller • au
10
2026-10-24 • via Nuitee
T
Tolga VELI • couple • au
7
2026-10-24 • via Nuitee
J
Jesus • extended_group • es
10
2026-10-24 • via Nuitee
Q
Quynh Dao • solo_traveller • ch
1
DO NOT BOOK THIS!!! They stole our money!!!
Pros:

CHECK THE BAD REVIEW!! NO ACCOUNTABLITY AT ALL EVEN AFTER THEIR STAFF STOLE OUR MONEY

Cons:

⚠️⚠️ 700 SWISS FRANCS MISSING — ZERO ACCOUNTABILITY! ⚠️⚠️
During our 1.5-week holiday, 700 Swiss francs in cash disappeared from our luggage at Paradise Hotel. We reported it immediately, and the hotel promised to check CCTV and contact the police.
We asked who had entered our room. The hotel told us the cleaning woman had blocked their calls and stopped responding. Despite this suspicious situation, we had to chase the hotel for days and go to the police ourselves.
The manager told us the hotel would only take responsibility if the money had been kept in the safe, not elsewhere in the room. Seriously? Even if cash is left on a table, properly trained staff should never touch a guest’s belongings! And if money disappears from a safe, how would the hotel establish what happened without a proper investigation?
Are guests expected to film everything, fingerprint their belongings, and investigate theft themselves just to feel safe? That is not a holiday — it is constant stress.
Not once did the hotel proactively apologise, offer compensation, or do anything to make us feel supported. We lost precious days of our 1.5-week vacation chasing answers instead of enjoying Vietnam.
Looking through the reviews, we also noticed at least four other guests reporting missing or stolen money. This is deeply concerning.
This is bigger than 700 francs. It is about trust, guest safety, and how tourists are treated when something goes wrong. Experiences like this damage the reputation of not only the hotel but also Vietnam as a tourist destination.
Regardless of who took the money, the hotel should take the incident seriously, support its guests, and offer a fair resolution instead of pushing all responsibility onto them.
⚠️ No accountability. No compensation. No genuine care. We DO NOT recommend this hotel.

2026-10-23 • via Nuitee
S
Silawatie • couple • nl
8
2026-10-23 • via Nuitee
V
Viviane • couple • us
7
Location was great . I like that it was closed to everything.
Pros:

Staff are very polite . Especially Mark at the front desk, he goes above and beyond to make sure the customer is satisfied.

Cons:

The pool closed too early unfortunately. After you are done for the day /town activities you can’t get in the water . What a shame 😞. My TV did not work the whole stay there .

2026-10-23 • via Nuitee
E
Erin • couple • au
9
2026-10-22 • via Nuitee