Paradise Saigon Boutique Hotel & Spa

Hotels
8.4 (4595 reviews)
288 Le Thanh Ton Street , Ho Chi Minh City , VN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Central location
Good breakfast
Cons:
Cleanliness issues
Small rooms

Categories

Cleanliness
7.54
Some reviews mention cleanliness issues, particularly regarding room maintenance and upkeep.
Service
9.01
Numerous reviews highlight friendly and helpful staff.
Location
9.05
Many guests commend the central location and convenience for tours.
Room Quality
7.5
Some reviews mention small and outdated rooms.
Amenities
8.03
Generally well-rated, but some complaints about pool size and number of loungers.
Value for Money
8.49
Positive comments indicate good value relative to price, despite some concerns about cleanliness.
Food and Beverage
9.04
Breakfast is frequently described as good and varied.
Overall Experience
8.51
Reviews are largely positive, with a few minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:08

Property Description

City-Centric Luxury

Convenient Location: Situated in District 1, Paradise Saigon Boutique Hotel is a stone's throw away from Ben Thanh Market and the Reunification Palace, offering guests easy access to key attractions.

Modern Comforts: The hotel's air-conditioned rooms provide stunning city views and are equipped with all essential amenities, from a flat-screen TV to an en suite bathroom with complimentary toiletries.

Leisure and Dining: Guests can unwind at the fitness centre, indulge in a relaxing spa treatment, or savor a delectable fusion of Vietnamese and Western cuisine at the on-site restaurant and bar.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Paradise Saigon Boutique Hotel now!

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Location

Guest Reviews

8.4
Based on 4595 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 9.04
Overall Experience: 8.51
H
Hannah • couple • gb
8
2026-09-19 • via Nuitee
J
Jarosław • solo_traveller • pl
10
2026-09-19 • via Nuitee
P
Paul • couple • au
9
Comfortable rooms
Pros:

Great location, good breakfast and comfortable room

Cons:

Nothing

2026-09-18 • via Nuitee
J
Jean-Claude • solo_traveller • fr
8
Pros:

L’emplacement est bien situé.
Personnel gentil mais pas toujours simple.
Bon petit déjeuner

Cons:

Dommage qui il n’y ait qu’un seul ascenseur

2026-09-18 • via Nuitee
T
Tran • couple • vn
7
2026-09-18 • via Nuitee
J
Jack • couple • gb
10
2026-09-18 • via Nuitee
J
Jon • couple • au
10
Great location and great staff.
Pros:

The staff make this hotel a great experience.
Proximity to wonderful cafes and restaurants.
Close to funky bars and local features.

Cons:

Nothing to dislike.

2026-09-17 • via Nuitee
L
Luiza • couple • pl
10
I recommend this hotel to everyone
Pros:

Excellent staff, cleanliness, and a full range of toiletries

Cons:

Everything was perfect

2026-09-17 • via Nuitee
J
Jiří • solo_traveller • no
5
2026-09-17 • via Nuitee
R
Rosimar • couple • au
1
Hospitality is ultimately about how guests are treated, and this is where the hotel fell very short.
Pros:

Leaving

The massage lady

Cons:

I was looking for a hotel in Saigon to stay with my 16-year-old son and, unfortunately, I didn’t research enough before booking. One of the biggest disappointments was discovering that the rooftop pool was 18+ only, meaning my son could not use it at all despite being 1.8m tall and travelling with me.

From the moment we arrived, the atmosphere at reception felt very cold. We were welcomed with a cold tea, but there were no smiles or warmth from the staff. After settling in, we went upstairs for drinks and food and, again, the service felt unfriendly. We were also asked to pay the bill immediately even though we were staying at the hotel, which felt strange and unwelcoming.

On our third morning, I arrived for breakfast at 9:37am and, before I had even reached the dining area, I was greeted with “Good morning, breakfast is until 10.” I only eat fruit and yogurt in the morning and was finished within minutes, but the interaction made me feel rushed and unwelcome. The following morning, I chose not to go for breakfast at all.

The spa area also did not match expectations. It is advertised as being open until 10pm, but when I went at around 7:30pm there was no one there. The jacuzzi was cold rather than warm or hot, and the pool was also very cold.

The worst experience was on the morning of check-out. I became extremely unwell with chills, fever and vomiting and could barely get out of bed. I did not want to inconvenience the hotel by asking for a late check-out, so we packed our bags and went downstairs. I asked for a glass of orange juice because I was trying to replace fluids and electrolytes, and I explained that I needed to sit down because I was feeling very weak. I was simply given the bill and told to go to the lobby if I wanted juice. I sat visibly pale and unwell at reception for around 30 minutes while my son went outside to find me something to drink, and not one member of staff asked whether I was okay or needed any assistance.

2026-09-16 • via Nuitee
T
Thi • solo_traveller • au
8
Happy
Pros:

Clean great value for money

Cons:

No iron for clothes

2026-09-16 • via Nuitee
O
Orchard • couple • gb
9
2026-09-16 • via Nuitee
C
Christine • solo_traveller • fr
8
Pros:

La piscine et la vue 🤩

Cons:

Rien c'était plutôt bien.
Lit immense.

2026-09-14 • via Nuitee
G
Gordon • couple • au
8
Great hotel in excellent location for a very reasonable price (wet season)
Pros:

Friendly and helpful staff. Comfortable and well appointed room. Excellent breakfast. Very capable reception. Central location with lots of food and shopping options

Cons:

Gym is ok but very limited. 1 treadmill, 1 Xtrainer and a work station. Fortunately not busy during our stay

2026-09-14 • via Nuitee
C
Cameron • couple • nz
7
2026-09-14 • via Nuitee
S
Sandro • couple • au
6
2026-09-12 • via Nuitee
I
Islam • couple • dz
8
2026-09-12 • via Nuitee
F
Fatih • couple • nl
3
Onbetrouwbaar
Pros:

Niks klein zwembad

Cons:

Ik heb dit hotel vorig jaar ook geboekt alleen toen ik aankwam wouden ze me niet inchecken waarschijnlijk omdat ze de kamer voor een hoger prijs konden verkopen ze staan hier bekend om zie internet dus ik heb zojuist wel kunnen inchecken zodat ik dit review alsnog kon plaatsen

2026-09-11 • via Nuitee
S
Steve Fraser • solo_traveller • au
8
City centre vibe.
Pros:

Location is excellent for wandering around District One. Great rooftop pool with awesome views and a good cocktail list. Long Island Iced Teas hit the spot.

Cons:

The room flooring needs an upgrade. They are a bit old and worn.

2026-09-11 • via Nuitee
S
Sharon • couple • au
7
Good location to everything
Pros:

The location and the room

Cons:

Breakfast food was average and the leaking roof from 3 years ago was still there

2026-09-11 • via Nuitee