Waterfalls Boutique Hotel

Hotels
8.3 (578 reviews)
200 Outeniqua Avenue,Waterkloof Park , Pretoria , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable rooms
Cons:
Cleanliness issues
Not worth the price
Limited amenities

Categories

Cleanliness
7.76
There were mentions of dirty cups and dirty pool areas.
Service
9.23
The staff was described as friendly and helpful across multiple reviews.
Location
8.77
The location was generally praised, though some found it not close to restaurants.
Room Quality
8.22
Overall comfort was noted, but there were mentions of rooms being small or cluttered.
Amenities
7.25
Limited kitchen utensils and some appliances were lacking.
Value for Money
7.71
Several reviews mentioned feeling the hotel was not worth the price.
Food and Beverage
8.76
Breakfast was frequently noted as good, but some found it inconsistent.
Overall Experience
8.73
General feedback was positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:23

Property Description

Luxurious Accommodation
Waterfalls Boutique Hotel offers chic, contemporary rooms with modern amenities and stylish decor, providing a comfortable and relaxing stay for guests. The dark wood furnishings and plush beds create a sophisticated atmosphere, while the option of a modern kitchenette adds convenience to your stay.

Dining with a View
Indulge in traditional, local cuisine at the hotel's restaurant or opt for a scenic dining experience on the terrace overlooking the panoramic city view. Whether enjoying a meal indoors or al fresco, guests can savor delicious dishes while taking in the beautiful surroundings.

Relaxation and Recreation
Unwind and rejuvenate by taking a refreshing dip in the outdoor pool, soaking in the hot tub, or simply lounging by the poolside with a cold drink from the bar. The hotel's leisure facilities provide the perfect opportunity to relax and enjoy your stay at Waterfalls Boutique Hotel.

Experience luxury and comfort at Waterfalls Boutique Hotel. Book your stay now to enjoy a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Location

Guest Reviews

8.3
Based on 578 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 8.73
E
Eddy • solo_traveller • za
10
Pros:

The staff members are very helpful and welcoming 🙏.

Cons:

Zero.

2026-09-10 • via Nuitee
E
Erichia • family_with_children • za
7
Pleasant stay
Pros:

Spacious room

Cons:

Cold and electric plug points limited next to bed.

2026-08-22 • via Nuitee
L
Legegeru • solo_traveller • za
9
2026-08-18 • via Nuitee
N
Ngwanasegolo • solo_traveller • za
9
Excellent
Pros:

Warmness the Front Office Staff members.

Cons:

Aircon wasn't working properly in my room.

2026-08-16 • via Nuitee
L
Lebohang • couple • za
9
It was elegant…
Pros:

The property is super clean… the staff is friendly

Cons:

The venue for breakfast was cold… need to make heaters available in cold weather.

2026-08-16 • via Nuitee
D
david • family_with_children • mu
8
2026-08-11 • via Nuitee
S
Senele • solo_traveller • sz
10
Beautiful and relaxing
Pros:

Beautiful, serene with a lovely garden. I loved the four poster bed and the garden and pool view from my balcony.
The food is also made well and I really enjoyed their cocktails.

Cons:

Nothing

2026-08-11 • via Nuitee
K
Kun • solo_traveller • za
8
2026-08-11 • via Nuitee
M
Mavis • family_with_children • za
10
Pros:

Beautifulroom and nice breakfast

Cons:

Everything in order

2026-08-11 • via Nuitee
Z
Zanele • solo_traveller • za
10
2026-08-08 • via Nuitee
M
MPHO • solo_traveller • za
8
Tranquil resting place
Pros:

My bed
Spacious rooms
Kitchenette
Balcony
Vegetation
Landscapes
Food
Friendly receptionist
Tranquility

Cons:

Luke warm water
Bathroom tiling
No preferred wines, little variety
Unsheltered parking

2026-08-05 • via Nuitee
M
Mojalefa • couple • za
9
Excellent
2026-07-25 • via Nuitee
S
Sege Godfrey • couple • za
10
Pros:

Peaceful and quiet

2026-07-23 • via Nuitee
D
Debrah • family_with_children • za
10
Pros:

The professional manner in which we were welcomed

Cons:

Nothing

2026-07-19 • via Nuitee
T
Themba • solo_traveller • za
10
Pros:

Cleanliness and the food

Cons:

None

2026-07-08 • via Nuitee
A
Allitah • solo_traveller • za
5
Pros:

The staff members are very friendly and helpful

Cons:

Water was always not warm

2026-07-07 • via Nuitee
J
Julie-Mae • family_with_children • za
8
Pros:

Friendly Staff

Cons:

We had some power problems

2026-07-06 • via Nuitee
M
Mamorena • couple • za
10
2026-07-06 • via Nuitee
L
Lomthandazo • solo_traveller • sz
10
Exceptional
Pros:

Everything. They added an extra bed at no cost for my daughter, upgraded us to the honeymoon suite which is so beautiful and cosy. Location is perfect, close to Menlyn Mall and Sunbet Arena. The breakfast was delicious. Overall the place is beautiful 😍

Cons:

Nothing

2026-06-29 • via Nuitee
Q
Quentin • solo_traveller • za
9
Pros:

Comfortable accommodation in a very good location.

2026-06-25 • via Nuitee