Waterfalls Boutique Hotel

Hotels
8.3 (521 reviews)
200 Outeniqua Avenue,Waterkloof Park , Pretoria , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable rooms
Cons:
Cleanliness issues
Not worth the price
Limited amenities

Categories

Cleanliness
7.76
There were mentions of dirty cups and dirty pool areas.
Service
9.23
The staff was described as friendly and helpful across multiple reviews.
Location
8.77
The location was generally praised, though some found it not close to restaurants.
Room Quality
8.22
Overall comfort was noted, but there were mentions of rooms being small or cluttered.
Amenities
7.25
Limited kitchen utensils and some appliances were lacking.
Value for Money
7.71
Several reviews mentioned feeling the hotel was not worth the price.
Food and Beverage
8.76
Breakfast was frequently noted as good, but some found it inconsistent.
Overall Experience
8.73
General feedback was positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:23

Property Description

Luxurious Accommodation
Waterfalls Boutique Hotel offers chic, contemporary rooms with modern amenities and stylish decor, providing a comfortable and relaxing stay for guests. The dark wood furnishings and plush beds create a sophisticated atmosphere, while the option of a modern kitchenette adds convenience to your stay.

Dining with a View
Indulge in traditional, local cuisine at the hotel's restaurant or opt for a scenic dining experience on the terrace overlooking the panoramic city view. Whether enjoying a meal indoors or al fresco, guests can savor delicious dishes while taking in the beautiful surroundings.

Relaxation and Recreation
Unwind and rejuvenate by taking a refreshing dip in the outdoor pool, soaking in the hot tub, or simply lounging by the poolside with a cold drink from the bar. The hotel's leisure facilities provide the perfect opportunity to relax and enjoy your stay at Waterfalls Boutique Hotel.

Experience luxury and comfort at Waterfalls Boutique Hotel. Book your stay now to enjoy a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ZAR 100 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for ZAR 250 per person per night when using an existing bed.
    People no matter the age stay for ZAR 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 521 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 8.73
M
Manoko • family_with_children • za
8
2026-02-14 • via Nuitee
D
Dirk • solo_traveller • dk
9
I stayed for a whole week, and after every walk I took, the place welcomed me like home
Pros:

Almost everything, Very serviceminded and kind staff. Acces to a pool. Pretty bulding, green and safe location. Very spacy room

Cons:

The building is located not too far from a motorway (background noise)

2026-02-12 • via Nuitee
T
Tankiso • solo_traveller • ls
9
2026-02-10 • via Nuitee
J
j • couple • nl
10
Prima verblijf op een mooie locatie
Pros:

Prachtige kamer, prima diner, behulpzaam personeel

Cons:

Alles in orde

2026-01-29 • via Nuitee
E
Erasmus • couple • za
9
2026-01-28 • via Nuitee
S
Smit • family_with_children • za
10
Pros:

King size bed and very clean, every thing works.

Cons:

Nothing

2026-01-26 • via Nuitee
E
EUN JUNG • extended_group • kr
8
Pros:

작은 부티크 호텔이지만 경치도 좋았고 조식도 훌륭했습니다. 직원들도 친절하고 방의 인테리어도 좋았습니다.

Cons:

밤에 추워서 온풍기를 켰는데 조금 시끄러웠습니다.

2026-01-21 • via Nuitee
Z
Zandre • solo_traveller • za
7
2026-01-20 • via Nuitee
D
Daniel • couple • za
5
Not worth the price you pay
Pros:

The bed was comfortable

Cons:

Lack of maintenance, tv remote did not work, not a hotel but a guest house, highway to noise

2026-01-19 • via Nuitee
K
Kim • couple • za
9
Was a nice stay
Pros:

Our Stay was awesome although it was a late in and and a early out

Cons:

The only thing that I can suggest you improve in the room we stayed in there was only 1 small tea saucer plate to dish up one , so there were no plates to eat from but wr had a take away and used the small saucer to warm the food

2026-01-19 • via Nuitee
L
Linda • couple • za
8
2026-01-19 • via Nuitee
T
Thabiso • extended_group • za
10
Keep on doing the good job
Pros:

Bathroom interior was beautiful

Cons:

None

2026-01-19 • via Nuitee
N
Nozipho • couple • za
7
2025-12-31 • via Nuitee
L
L • solo_traveller • nl
6
Pros:

Heel vriendelijke manager
De personeel helpt je met alles, wat personeel betreft, vind ik het een vijfster

Cons:

Het viel tegen dat de basis niet op orde was: schimmel en insecten in de kamer, matig ontbijt en lawaai van de weg

2025-12-28 • via Nuitee
K
Kekana • family_with_children • za
9
Pros:

Spacious, clean, staff not in Ur face

Cons:

On 1 or 3 occasions, they took to long to respond to their WhatsApp line.

2025-12-28 • via Nuitee
D
Diana • family_with_children • za
10
Pros:

The architecture of the hotel is amazing, and the room design is impressive. The food was very good, both at dinner and breakfast. I also think it is a great place for photo sessions.

Cons:

You just need to be married to stay in room #8, as the bath room there has no walls )

2025-12-27 • via Nuitee
S
Sindi • solo_traveller • za
10
Pros:

Everything. They moved me to a bigger room with a beautiful view without any extra cost

2025-12-25 • via Nuitee
K
Khanye • family_with_children • za
7
Pros:

I really liked the room, it was up to standard, the facilities were good and we enjoyed. And the food was good as well

2025-12-21 • via Nuitee
B
Bonisile • extended_group • za
8
Pros:

It is very cozy

2025-12-18 • via Nuitee
A
Alex • couple • za
8
Good
Pros:

Furniture

Cons:

Stairs

2025-12-17 • via Nuitee