Waterfalls Boutique Hotel

Hotels
8.3 (557 reviews)
200 Outeniqua Avenue,Waterkloof Park , Pretoria , za

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable rooms
Cons:
Cleanliness issues
Not worth the price
Limited amenities

Categories

Cleanliness
7.76
There were mentions of dirty cups and dirty pool areas.
Service
9.23
The staff was described as friendly and helpful across multiple reviews.
Location
8.77
The location was generally praised, though some found it not close to restaurants.
Room Quality
8.22
Overall comfort was noted, but there were mentions of rooms being small or cluttered.
Amenities
7.25
Limited kitchen utensils and some appliances were lacking.
Value for Money
7.71
Several reviews mentioned feeling the hotel was not worth the price.
Food and Beverage
8.76
Breakfast was frequently noted as good, but some found it inconsistent.
Overall Experience
8.73
General feedback was positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:23

Property Description

Luxurious Accommodation
Waterfalls Boutique Hotel offers chic, contemporary rooms with modern amenities and stylish decor, providing a comfortable and relaxing stay for guests. The dark wood furnishings and plush beds create a sophisticated atmosphere, while the option of a modern kitchenette adds convenience to your stay.

Dining with a View
Indulge in traditional, local cuisine at the hotel's restaurant or opt for a scenic dining experience on the terrace overlooking the panoramic city view. Whether enjoying a meal indoors or al fresco, guests can savor delicious dishes while taking in the beautiful surroundings.

Relaxation and Recreation
Unwind and rejuvenate by taking a refreshing dip in the outdoor pool, soaking in the hot tub, or simply lounging by the poolside with a cold drink from the bar. The hotel's leisure facilities provide the perfect opportunity to relax and enjoy your stay at Waterfalls Boutique Hotel.

Experience luxury and comfort at Waterfalls Boutique Hotel. Book your stay now to enjoy a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ZAR 100 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for ZAR 250 per person per night when using an existing bed.
    People no matter the age stay for ZAR 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 557 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 8.73
B
BOKE • family_with_children • za
8
A wonderful area to stay. No complaints at all
Pros:

I asked to bring my child with at a later stage and was accommodated properly.

Cons:

Nothing

2026-06-04 • via Nuitee
R
Raynard • family_with_children • za
9
Great Stay, Safe Location, Lovely Environment
Pros:

Breakfast was lovely and staff was very friendly and made you feel welcome.

Lambshanks were awesome for supper.

2026-06-04 • via Nuitee
N
Ntleleng • couple • za
3
Average
Pros:

The staff were very welcoming and friendly.

Cons:

There was no hot water in the morning at all,we had to shower with cold water.

2026-06-03 • via Nuitee
M
M. Earthman • solo_traveller • de
10
Pros:

Sehr schönes Hotel mit super hilfsbereiten Personal in einer Sicheren Gegend.

2026-06-01 • via Nuitee
T
Themba • couple • za
9
2026-06-01 • via Nuitee
D
Debbie • solo_traveller • za
6
The property feels a bit dated, but was fine for what I needed.
2026-05-25 • via Nuitee
M
Matthew • extended_group • za
6
2026-05-16 • via Nuitee
T
Thato • couple • za
9
Enjoyed it and won't mind staying there again
Pros:

Breakfast was good, loved the location, felt like I wasn't really in Gauteng.

Cons:

Not that I didn't like the breakfast, just maybe have more variety

2026-05-07 • via Nuitee
G
Genevieve • solo_traveller • za
7
Pros:

Friendly staff

Cons:

The toilet in the bathroom would occasionally run for a long while after flushing.

2026-05-04 • via Nuitee
G
Gerhard • solo_traveller • za
9
2026-04-28 • via Nuitee
Z
Zonika • couple • za
8
Pros:

Overall a good experience. Staff was friendly and accomodating

Cons:

After recent back surgery, the stairs was a bit challenging. But that is no fault of the facility

2026-04-28 • via Nuitee
H
Herman • solo_traveller • za
10
2026-04-27 • via Nuitee
M
Marius • solo_traveller • za
9
Pros:

Location. Room size

Cons:

Need couch or chairs for at least two persons in room

2026-04-27 • via Nuitee
M
Martin • family_with_children • za
9
Satisfied
Pros:

Location
Generator—- really helped

Cons:

Bathroom / door setup in the family room was awkward..

2026-04-26 • via Nuitee
B
Brad • extended_group • za
10
All in all, an impressive place to stay, outstanding service an beautiful place!
Pros:

Exceptional service from the moment I arrived!

Cons:

Wifi was not good, had to use my own data to get onto the internet.

2026-04-21 • via Nuitee
R
Ryanish123 • solo_traveller • za
10
2026-04-17 • via Nuitee
N
Nadine • solo_traveller • za
10
2026-04-17 • via Nuitee
V
Van Rooyen • solo_traveller • za
9
2026-04-12 • via Nuitee
R
Roux • solo_traveller • za
7
Pros:

Staff is very friendly, and helpfull, room is very nice and bed also very comfortable, nice view.

Cons:

Jacuzzi is very expensive to use, with that price you can add a drink. Breakfast was also very nice, just would have liked to have more milk for morning coffee in the room.
Curtains are not block out so the sun wakes you up round about 7

2026-04-12 • via Nuitee
L
Lorraine • couple • za
8
2026-04-10 • via Nuitee