Waterfalls Boutique Hotel

Hotels
8.3 (565 reviews)
200 Outeniqua Avenue,Waterkloof Park , Pretoria , za

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Comfortable rooms
Cons:
Cleanliness issues
Not worth the price
Limited amenities

Categories

Cleanliness
7.76
There were mentions of dirty cups and dirty pool areas.
Service
9.23
The staff was described as friendly and helpful across multiple reviews.
Location
8.77
The location was generally praised, though some found it not close to restaurants.
Room Quality
8.22
Overall comfort was noted, but there were mentions of rooms being small or cluttered.
Amenities
7.25
Limited kitchen utensils and some appliances were lacking.
Value for Money
7.71
Several reviews mentioned feeling the hotel was not worth the price.
Food and Beverage
8.76
Breakfast was frequently noted as good, but some found it inconsistent.
Overall Experience
8.73
General feedback was positive, with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:23

Property Description

Luxurious Accommodation
Waterfalls Boutique Hotel offers chic, contemporary rooms with modern amenities and stylish decor, providing a comfortable and relaxing stay for guests. The dark wood furnishings and plush beds create a sophisticated atmosphere, while the option of a modern kitchenette adds convenience to your stay.

Dining with a View
Indulge in traditional, local cuisine at the hotel's restaurant or opt for a scenic dining experience on the terrace overlooking the panoramic city view. Whether enjoying a meal indoors or al fresco, guests can savor delicious dishes while taking in the beautiful surroundings.

Relaxation and Recreation
Unwind and rejuvenate by taking a refreshing dip in the outdoor pool, soaking in the hot tub, or simply lounging by the poolside with a cold drink from the bar. The hotel's leisure facilities provide the perfect opportunity to relax and enjoy your stay at Waterfalls Boutique Hotel.

Experience luxury and comfort at Waterfalls Boutique Hotel. Book your stay now to enjoy a memorable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JNB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ZAR 100 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for ZAR 250 per person per night when using an existing bed.
    People no matter the age stay for ZAR 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 565 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 7.25
Value for Money: 7.71
Food and Beverage: 8.76
Overall Experience: 8.73
M
Mojalefa • couple • za
9
Excellent
2026-07-25 • via Nuitee
S
Sege Godfrey • couple • za
10
Pros:

Peaceful and quiet

2026-07-23 • via Nuitee
D
Debrah • family_with_children • za
10
Pros:

The professional manner in which we were welcomed

Cons:

Nothing

2026-07-19 • via Nuitee
T
Themba • solo_traveller • za
10
Pros:

Cleanliness and the food

Cons:

None

2026-07-08 • via Nuitee
A
Allitah • solo_traveller • za
5
Pros:

The staff members are very friendly and helpful

Cons:

Water was always not warm

2026-07-07 • via Nuitee
J
Julie-Mae • family_with_children • za
8
Pros:

Friendly Staff

Cons:

We had some power problems

2026-07-06 • via Nuitee
M
Mamorena • couple • za
10
2026-07-06 • via Nuitee
L
Lomthandazo • solo_traveller • sz
10
Exceptional
Pros:

Everything. They added an extra bed at no cost for my daughter, upgraded us to the honeymoon suite which is so beautiful and cosy. Location is perfect, close to Menlyn Mall and Sunbet Arena. The breakfast was delicious. Overall the place is beautiful 😍

Cons:

Nothing

2026-06-29 • via Nuitee
Q
Quentin • solo_traveller • za
9
Pros:

Comfortable accommodation in a very good location.

2026-06-25 • via Nuitee
M
Mandla • couple • za
10
We thoroughly enjoyed our stay.
Pros:

The breakfast was delicious, and the location was great.

Cons:

Nothing

2026-06-22 • via Nuitee
D
Debbie • couple • za
8
2026-06-19 • via Nuitee
R
Raynard • family_with_children • za
9
Great Stay, Safe Location, Lovely Environment
Pros:

Breakfast was lovely and staff was very friendly and made you feel welcome.

Lambshanks were awesome for supper.

2026-06-04 • via Nuitee
B
BOKE • family_with_children • za
8
A wonderful area to stay. No complaints at all
Pros:

I asked to bring my child with at a later stage and was accommodated properly.

Cons:

Nothing

2026-06-04 • via Nuitee
N
Ntleleng • couple • za
3
Average
Pros:

The staff were very welcoming and friendly.

Cons:

There was no hot water in the morning at all,we had to shower with cold water.

2026-06-03 • via Nuitee
M
M. Earthman • solo_traveller • de
10
Pros:

Sehr schönes Hotel mit super hilfsbereiten Personal in einer Sicheren Gegend.

2026-06-01 • via Nuitee
T
Themba • couple • za
9
2026-06-01 • via Nuitee
D
Debbie • solo_traveller • za
6
The property feels a bit dated, but was fine for what I needed.
2026-05-25 • via Nuitee
M
Matthew • extended_group • za
6
2026-05-16 • via Nuitee
T
Thato • couple • za
9
Enjoyed it and won't mind staying there again
Pros:

Breakfast was good, loved the location, felt like I wasn't really in Gauteng.

Cons:

Not that I didn't like the breakfast, just maybe have more variety

2026-05-07 • via Nuitee
G
Genevieve • solo_traveller • za
7
Pros:

Friendly staff

Cons:

The toilet in the bathroom would occasionally run for a long while after flushing.

2026-05-04 • via Nuitee