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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Laundry
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Luggage storage
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Fishing
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Sauna
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Diving
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Massage services
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Snorkelling
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Spa/wellness center
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Babysitting/child services
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Billiards
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Karaoke
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Beachfront
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Water sport facilities on site
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Toilet with grab rails
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Indoor play area
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Private beach area
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Open-air bath
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Pool bar
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Kids' club
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Hot spring bath
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Outdoor furniture
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Wine/champagne
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Sun umbrellas
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Steam room
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Fitness/spa locker rooms
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Beach
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Happy hour
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Cooking class
Review Highlights
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Property Description
Luxurious Thai-Style Rooms
Indulge in modern Thai-style rooms at Mercure Koh Chang Hideaway - SHA Extra Plus, each equipped with a flat-screen TV, minibar, and tea/coffee facilities. Some rooms even offer a private balcony for a touch of exclusivity.
Pampering Spa Treatments and Private Beach
Unwind with relaxing spa treatments, including body massages, sauna sessions, and hot tubs. With a private beach just steps away, guests can bask in tranquility and rejuvenation.
Dining with a View
Savor international and Thai cuisines at The Bay Restaurant while overlooking the sea and pool. For ultimate convenience, 24-hour room service is also available.
Book now to experience luxury and serenity at Mercure Koh Chang Hideaway - SHA Extra Plus.
Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the property upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
A beautiful property in a stunning location, with very friendly and welcoming staff. The breakfast selection is extensive and excellent, and the Starbucks coffee bar by the beach is a lovely feature. The surrounding nature makes the property even more special.
We did not experience any disadvantages during our stay. The property was excellent in terms of location, facilities, service, and overall atmosphere.
This is hotel… wow! We will be back next year.
The staff were exceptional, nothing was too much especially the security staff on the front and the concierge just in the reception but I can’t say we experienced any staff who didn’t smile and greet us.
The swim up rooms were amazing and the food was also great.
Do yourself a favour and try the Thai cooking class, we absolutely loved it.
The beach is amazing! The little cove is so private and the staff are always on hand to help.
The only thing bad was that we had to leave!
Vriendelijk personeel
Wifi viel tegen
The staff were endlessly helpful and the resort was private, well maintained and the breakfast very well stocked with variety and of good quality
Beware the sand flies on the beach at night. I was badly bitten all over, bring plenty of insect repellent. My one main complaint with the management of the resort was they were renovating the pool villa next to ours and had to call reception to ask them to stop drilling next door at past 10pm.
Nice food, nice place, nice people
Mooie locatie, schoon goed eten
Niets
Friendly and proper elegant staffs. Great value for what we paid. Comfortable big size room. The hotel is under renovations and since it is low season there were more workers than guests. Very Natural surroundings. We have our own car so with large parking at front of hotel it was convenient. I like the designs of the hotel and with freshening it up it is classic beauty.
There were dozens of gardeners working the next morning and all
Day to clear up trees and all so they were around swimming pool area and did not give the sense of privacy. We didn’t use the pool at all. But no complaints Aa for what we paid for the room type with big balcony and beach front view on the 3 rd floor room for 2 nights and under 4000b was a great deal including breakfast.
Super piscine pour les nageurs (50m)
Chambre juste à côté du staff donc réveillé à 7h tous les jours et la dernière nuit fête à l hôtel, nous avons été prévenu du bruit jusqu'à minuit qui a duré avec un karaoké jusqu'à 3h du matin.
Our stay at Mercure Koh Chang Hideaway was absolutely unforgettable! From the moment we arrived until the day we left, we felt genuinely welcomed and cared for.
The hotel surprised us with a complimentary room upgrade, which made our vacation even more special. We also received lovely complimentary treats from the hotel, and these thoughtful gestures made us feel truly valued as guests.
What impressed us the most was the incredible staff. Every single team member was friendly, professional, and always smiling. Their attention to detail was beyond anything we have experienced before. For example, I asked for mosquito spray only twice because I was getting bitten. After that, every time we came to our usual table, mosquito spray was already waiting for us without us even asking. It's such a small detail, but it perfectly shows how attentive and caring the staff are.
The service throughout the hotel was exceptional. Everyone remembered us, greeted us warmly every day, and always made sure we had everything we needed. You can really feel that the staff care about their guests and take pride in making every stay special.
The hotel itself is beautiful, peaceful, and exceptionally clean. Our room was spotless every day, and the housekeeping team did an amazing job. The gardens are well maintained, the pools are clean, and the entire property has a relaxing atmosphere.
The location is also fantastic if you're looking for a quiet escape while still being close enough to explore Koh Chang. It was the perfect place to relax, enjoy nature, and unwind.
Breakfast offered a great variety of delicious food, and dining by the sea made every morning even more enjoyable.
Thank you to the entire Mercure Koh Chang Hideaway team for making our holiday so memorable. Your kindness, professionalism, and attention to every little detail truly set this hotel apart.
We travel quite often, and this has been one of the best hotel experiences we've ever had.
Allt.
De kan bjuda gäster då och då,med små present.
We went in the low season so you had all the amenities and very low on other people.. Best time to go is now.
Nothing to complain about. We loved it. Oh there is no Elevator so if your on the top floor your walking which is fine for most.
We had a car so no issues but... it is a fair way from the pier..
The west side of the island is great. Which the Mecure hotel is and to the south West..
Loverly , great value
She's a little tired
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