Andaz Xintiandi, Shanghai, By Hyatt

Hotels
•
Andaz
8.6 (530 reviews)
no.88, Songshan Road , Shanghai , cn
+86 21 2310 1234

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Modern ambiance
Clean rooms
Cons:
Construction noise
Old room quality
Inconsistent amenities

Categories

Cleanliness
8.05
Mentioned issues with old room and dusty smell, as well as construction noise.
Service
9.25
Staff were attentive and accommodating, with good reviews for housekeeping.
Location
9.45
Consistently highlighted as a major positive aspect across multiple reviews.
Room Quality
7.75
Mixed reviews; some rooms were described as old and poor quality.
Amenities
8.75
Good amenities like gym and pool mentioned; however, some dissatisfaction with certain features.
Value for Money
8.55
Generally positive feedback on value, but some customers expected better quality based on price.
Food and Beverage
8.45
Breakfast received good feedback but one review pointed out a need for more international cuisine.
Overall Experience
8.55
Overall satisfaction indicated despite some specific issues with cleanliness and service speed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:10

Property Description

Luxurious Boutique Hotel in Xintiandi Area
Discover Andaz Xintiandi Shanghai-a concept by Hyatt, a futuristic boutique hotel in the heart of Xintiandi Area.

Modern Amenities and Convenient Location
Enjoy an indoor pool, fitness center, and free Wi-Fi. Steps away from Xintiandi and South Huangpi Road Subway Stations, explore the city with ease.

Elegant Rooms and Relaxing Spa
Indulge in city-view rooms with high-tech gadgets and complimentary refreshments. Unwind with spa treatments or utilize the business center for a productive stay.

Ready to experience luxury in Shanghai? Book your stay at Andaz Xintiandi now!

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Property Video

Guest Reviews

8.6
Based on 530 reviews
Cleanliness: 8.05
Service: 9.25
Location: 9.45
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.55
A
Adrian • solo_traveller • ch
8
2026-08-20 • via Nuitee
S
saeid • solo_traveller • ae
10
Pros:

Best location best service

2026-08-20 • via Nuitee
L
Leonardo • solo_traveller • it
10
Pros:

The staff was great and Summer from the front office was extremely professional and helpful

2026-08-15 • via Nuitee
A
Ahmed • family_with_children • bh
8
Excellent location, better options available for the price
Pros:

Location, friendly staff and amenities. Bathroom was big and clean.

Cons:

Poor ventilation in Breakfast which also didn’t have much options. Dark colors

2026-08-13 • via Nuitee
A
Alberto • family_with_children • it
9
2026-08-12 • via Nuitee
C
Chia Yen • family_with_children • my
8
2026-08-10 • via Nuitee
T
Tommaso • family_with_children • it
9
Pros:

Tutto

Cons:

La poca preparazione per la gestione degli ospiti che hanno necessità di mangiare senza glutine. Li ho trovati poco preparati e senza Alternative certe, mi riferisco ai soli pasti e non alla colazione che invece non ho fatto.

2026-08-09 • via Nuitee
J
Juichang • couple • tw
9
2026-07-26 • via Nuitee
H
Hsiao Rou • extended_group • dk
8
Good for business trip
Pros:

The location and breakfast is good.

Cons:

I can tell it was pretty modern design back when it opened. I like the bathroom stones though. But still, it feels a bit out dated….maybe is the maintenance issue. Also window are very dirty… need window cleaning.

2026-07-25 • via Nuitee
G
GUO QIANG • solo_traveller • se
9
2026-07-23 • via Nuitee
G
Gonzalez Krauss • family_with_children • mx
10
2026-07-14 • via Nuitee
S
Sebastien • couple • cn
6
Pros:

Location is very good

Cons:

The room was quite loud with some elevator noise. The AC was quite loud as well. Breakfast was ok.

2026-07-13 • via Nuitee
T
T • extended_group • gb
7
Price did not match the actual hotel
Pros:

It was not quite a 5 star

Cons:

Not as advertised

2026-07-10 • via Nuitee
M
Marcos vinicio • couple • br
10
2026-07-09 • via Nuitee
K
Kodie • solo_traveller • au
10
A great hotel in Shanghai
Pros:

Everything

2026-07-07 • via Nuitee
N
Natalina • solo_traveller • ph
9
2026-07-07 • via Nuitee
K
Kodie • solo_traveller • au
10
A great hotel in Shanghai
Pros:

Everything

2026-07-07 • via Nuitee
K
Kodie • solo_traveller • au
10
A great hotel in Shanghai
Pros:

Everything

2026-07-07 • via Nuitee
H
Han Nee • extended_group • sg
10
Very helpful and grateful for the upgrade of my room !
Pros:

Location

2026-07-04 • via Nuitee
T
Tanju • extended_group • tr
8
Konaklanabilecek konum ve kalite olarak iyi bir otel.
Pros:

Kahvaltı yeterli idi. Konum merkezi ve heryere yürüme mesafesinde olduğu için rahattı.

Cons:

Odalarda ışıklandırma yetersiz. Klima istenilen seviyede çalışmıyordu. Banyo lavabosu su akışı problemli idi.

2026-07-01 • via Nuitee