Ibis Ambassador Busan City Centre

Hotels
โ€ข
ibis
8.2 (523 reviews)
777, Jungang-daero, Busanjin-gu , Busan , kr

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location is convenient
Comfortable beds
Cons:
Rude and unprofessional service
Cleanliness issues

Categories

Cleanliness
7.12
The cleanliness of the property was criticized for being old and poorly maintained.
Service
6.12
The service received was described as unprofessional and rude, leading to a very negative experience.
Location
10
The location is convenient, being close to public transport and market areas.
Room Quality
8.12
The room quality was average with specific complaints about space constraints and outdated facilities.
Amenities
7.12
Amenities were lacking, with issues regarding bathroom fittings and absence of necessities.
Value for Money
7.12
Guests felt that the price paid was not reflective of the quality experienced.
Food and Beverage
10
Not mentioned in reviews, assumed to be standard quality for this hotel tier.
Overall Experience
10
Despite negative remarks, the overall average indicates some guests found value in the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-04 13:33

Property Description

Convenient Location
Located in the heart of Busan's central district, Ibis Ambassador Busan offers easy access to business, entertainment, and shopping areas. Situated just across from Bujeon Subway Station, exploring the city is a breeze.

Modern Amenities
Enjoy complimentary WiFi throughout the hotel and relax in air-conditioned rooms equipped with a flat-screen TV, personal safe, and electric kettle. The private bathrooms feature a refreshing shower and a convenient hairdryer for your comfort.

Nearby Attractions
Explore the vibrant Seomyeon area just a short walk away or venture further to Busan KTX Station and Gimhae International Airport, both easily accessible from the hotel. Experience the best of Busan during your stay at Ibis Ambassador Busan City Centre.

Book your stay now and experience the convenience and comfort of Ibis Ambassador Busan City Centre.

Important information:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 8 years old and over stay for KRWย 38,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 523 reviews
Cleanliness: 7.12
Service: 6.12
Location: 10
Room Quality: 8.12
Amenities: 7.12
Value for Money: 7.12
Food and Beverage: 10
Overall Experience: 10
C
curriedyak โ€ข Friends getaway
6
Adequate for a very short stay.
Pros:

This hotel wasnโ€™t bad but the room was small, with a small bathroom. It was clean, the beds were comfortable and the location was ok. Friendly staff but no real facilities. It was a budget hotel that was fine for three days, not luxurious in any way but adequate for a short stay. I probably wouldnโ€™t stay again.

2026-05-25 โ€ข via Tripadvisor
P
paulmV9591JM โ€ข Business โ€ข Perth, Greater Perth, Western Australia
6
Central but only good for short stays
Pros:

Hotel is central. Late check in 3 pm. Check in is on the top floor. No restaurant or room service. Aircon didn't work , room was hot and needed the window open to get some air. Lucky I was only here for 12 hrs before next leg, shower sleep next flight. Would not stay longer.

2025-12-11 โ€ข via Tripadvisor
6
614rishij โ€ข Friends getaway โ€ข Mumbai, Maharashtra
4
Horrible Experience โ€” Extremely Rude and Unprofessional Manager
Pros:

This was one of the worst hotel experiences I have ever had. The moment I arrived, the woman claiming to be the manager (as the main manager was on leave) started shouting and behaving aggressively. She insisted that I had no booking and claimed the hotelโ€™s name had changed from Ibis to Central 7. I showed her my confirmed booking under Central 7 on the official letterhead, yet she refused to acknowledge it.

When I tried to reason with her, she even threatened to call the police for absolutely no reason. To make matters worse, despite the hotel being almost empty, I was given a room on a lower floor. Her behavior was shockingly rude and unprofessional โ€” at one point, she told me I โ€œshould know Koreanโ€ because I was in Korea, and that she didnโ€™t need to speak or reply in English.

I have never encountered such disrespectful treatment at any hotel. The property itself is very average and far from the main area. Pathetic service โ€” avoid this place at all costs.

2025-10-16 โ€ข via Tripadvisor
M
Mina โ€ข couple โ€ข au
10
2025-08-30 โ€ข via Nuitee
โ€ข family_with_children โ€ข tw
9
ๆ•ด้ซ”ๆ˜ฏๆปฟๆ„๏ผŒไธ‹ๆฌกๅŽป้‡œๅฑฑ้‚„ๆ˜ฏๆœƒๅ…ฅไฝ
Pros:

ๅบŠๅพˆ่ˆ’ๆœ๏ผŒๆž•้ ญไนŸๅพˆๆฃ’
้›ข้‡œ็”ฐๅธ‚ๅ ดๅพˆ่ฟ‘๏ผŒๅฏไปฅ่ฒทๅˆฐไพฟๅฎœ่”ฌๆžœ

Cons:

็ฉบ่ชฟ็š„ๆŽ’ๆฐด็ฎก่ฒ้Ÿณๅคชๅต

2025-08-28 โ€ข via Nuitee
โ€ข family_with_children โ€ข jp
1
ใ‚ณใ‚นใƒ‘ใŒๆ‚ชใ„
Pros:

ใƒใ‚งใƒƒใ‚ฏใ‚คใƒณใ‚นใ‚ฟใƒƒใƒ•ใฎๅฏพๅฟœ

Cons:

็…งๆ˜ŽใŒไธ€ๆ‹ฌใงๆถˆใ™ใ‚ทใ‚นใƒ†ใƒ ใ€‚
็œŸใฃๆš—ใ‹ๆ˜Žใ‚‹ใ„ใ‹ใ€‚
็‹ญใ„
ใ‚ทใƒฃใƒฏใƒผใฎใฟใงใ‚ขใƒกใƒ‹ใƒ†ใ‚ฃใชใ—
ๆด—้ขๅฐๅฐใ•ใ„

2025-08-28 โ€ข via Nuitee
J
JUAN โ€ข couple โ€ข es
9
2025-08-28 โ€ข via Nuitee
E
Eduard โ€ข couple โ€ข ch
7
2025-08-26 โ€ข via Nuitee
M
monica โ€ข family_with_children โ€ข it
7
2025-08-24 โ€ข via Nuitee
A
AkbaลŸ โ€ข extended_group โ€ข tr
10
2025-08-24 โ€ข via Nuitee
H
HYUNHWA โ€ข couple โ€ข kr
3
์ฝ”๋„ˆ๋ฐฉ ๋„ˆ๋ฌด ๋ถˆํŽธํ•ด์š”
Pros:

์œ„์น˜. ๋ถ€์‚ฐ์ง„์—ญ์—์„œ ๋ฐ”๋กœ ๋‚˜์˜ค๋ฉด ์œ„์น˜ํ•ด์„œ ์ ‘๊ทผ์„ฑ ์ข‹์Œ.

Cons:

์ฝ”๋„ˆ๋ฐฉ์ด์—ˆ๋Š”๋ฐ ์ฝ”๋„ˆ์— ๊ณต๊ฐ„์„ ๋„ฃ์œผ๋ ค๋‹ˆ ์˜ท์žฅ ์•ž์— ์„ ๋ฐ˜์žฅ์ด ์žˆ๊ณ  ์˜ท์žฅ์˜ ์˜ท๊ฑธ์ด๋Š” ๋นผ์ง€๋„ ๋ชปํ•˜๊ณ  ๋™์„ ์ด ์ฐธ.. ํ• ๋ง์„ ์žƒ์Œ..
ํ™”์žฅ์‹ค๋„ ์ฝ”๋„ˆ๋•Œ๋ฌธ์— ์ƒค์›Œ์‹ค๋„ ์ข๊ณ  ์„ธ๋ฉด๋Œ€๋„ ์ฝ”๋„ˆ์— ๋ถ™์–ด์žˆ์–ด์„œ ๊ณ„์† ๋ถ€๋”ชํžˆ๊ณ  ์ฒญ๊ฒฐ์ƒํƒœ๋Š” ํ•˜... ๋ฐ”๋‹ฅ์ด๋‚˜ ์š•์‹ค์€ ๋„ˆ๋ฌด ์˜ค๋ž˜๋˜์„œ ์ฒญ์†Œ์กฐ์ฐจ ์•ˆ๋˜๋Š” ์ƒํ™ฉ์ด๊ณ  ๊ทธ๋ƒฅ ์ •๋ง ์˜ค๋ž˜๋œ ๋ชจํ…” ๋А๋‚Œ์ด๋ผ ์ถฉ๊ฒฉ.. ์—ฐํœด๊ณ  ๋ช…์ ˆ์ด๋ผ ๋น„์‹ธ๊ฒŒ ์คฌ๋Š”๋ฐ ํƒœ์–ด๋‚˜์„œ ์ง€๊ธˆ๊นŒ์ง€ ๋ฌต์–ด๋ณธ ์ˆ™์†Œ์ค‘ ๊ฐ€๊ฒฉ๋Œ€๋น„ ์ตœ์•…์ด์—ˆ์Œ

2025-08-20 โ€ข via Nuitee
M
Manepova โ€ข family_with_children โ€ข kz
10
ะฅะพั€ะพัˆะพ
Pros:

ะ ะฐัะฟะพะปะพะถะตะฝะธะต ั…ะพั€ะพัˆะตะต. ะœะตั‚ั€ะพ ั€ัะดะพะผ

2025-08-20 โ€ข via Nuitee
O
obedcutaran โ€ข Couples โ€ข Manila, Metro Manila, Luzon
8
Convenient Location with Spacious Rooms
Pros:

The hotel is very well located in the center of Busan. Right at its doorstep is Bujeon Station Subway, which makes it convenient to get around Busan. It is also a short walk to Bujeon bus station. The hotel is a 30-minute Uber ride from Gimhae International Airport, which costs around $10โ€“15 USD. There are plenty of restaurants within walking distance. On the ground floor, you'll find a Starbucks store, and Busan Citizens Park is only a few minutes away on foot.

Check-in is done at the 17th-floor lobby. We requested a high-floor room for a nice view, and they placed us on the 12th floor, which turned out to be high enough to enjoy a good city view. We booked a Deluxe Room (30 sqm) and I was impressed with how spacious it was. My only concern is that the lighting made it feel a little dim at night. Entertainment options are limited due to the small TV screen and the lack of English channels.

A side note worth mentioning, the building used to be a hospital, and you can still feel that in the design of the hallways, rooms, and bathrooms. Itโ€™s not uncomfortable, but youโ€™ll definitely notice the hospital-like layout.

Bring your international power adapters since the hotel only has Type C sockets, but there are plenty of sockets in the room. Additionally, having only one side of the bed with a power outlet can be inconvenient for guests who need to charge their devices. On the positive side, the internet was fast and reliable (50 Mbps download and 60 Mbps upload).

Breakfast is also on the 17th floor and is set up cafeteria-style, which means you might need to share tables with other guests. Still, I enjoyed the variety of food available. My favorite was their โ€œCraffle,โ€ a croissant and waffle mix that you actually bake yourself. It was a fun and tasty experience.

Since there arenโ€™t many Accor hotels in Busan, this was my first time staying at an Ibis hotel. For a 3-star budget hotel, I wasn't expecting much, but it provided good value for money, making our Busan trip more affordable without sacrificing comfort.

Extra Tip:
If you need to exchange money in Busan, I recommend Moneybox Money Changer at Busan Airport. In my experience, it offered the best rates compared to the others.

2025-08-19 โ€ข via Tripadvisor
J
Joo Bum โ€ข solo_traveller โ€ข kr
4
Pros:

์œ„์น˜๋Š” ํŽธ๋ฆฌํ—ธ๋Š”๋ฐ ๋ฉ”๋‰ด๊ฐ€ ๊ฐ€๊ฒฉ๋Œ€๋น„ ๋ณ„๋กœ ์˜€์Šต๋‹ˆ๋‹ค. ์น˜์ฆˆ ํ•œ์กฐ๊ฐ ์—†์—ˆ์Œ.

Cons:

๋‹ค๋ฅธ ํ˜ธํ…”๊ณผ ๋น„๊ตํ•ด ์‹œ์„ค๋Œ€๋น„ ๊ธˆ์•ก์ด ๋„ˆ๋ฌด ๋†’์•˜๊ณ  ์กฐ์‹์€ ๋ฉ”๋‰ด๊ฐ€ ๋ณ„๋กœ ์˜€์Šต๋‹ˆ๋‹ค.

2025-08-18 โ€ข via Nuitee
โ€ข couple โ€ข it
7
Pros:

Posizione ottima per muoversi con la metro.

2025-08-17 โ€ข via Nuitee
O
Oscardog16 โ€ข NONE โ€ข Adelaide, Greater Adelaide, South Australia
6
Soundproof rooms from outside traffic.
Pros:

We were upgraded due to our Accor status to a corner room on the 15th floor at the end of the hallway. It was generally peaceful except for noisy neighbours who left their doors ajar to allow their travelling companions, located a couple of doors away, to come and go between rooms. We experienced yelling in the hallway and door slamming. It is unfortunate that such groups cannot have adjoining rooms and share room cards to avoid disturbing other guests. After one request they quietened down. The hotel was conveniently located and the air conditioning worked well during a heatwave. The breakfast restaurant was uninviting, set out like a cafeteria with long shared tables.

2025-08-12 โ€ข via Tripadvisor
V
Vanesa Gabriela โ€ข family_with_children โ€ข mx
10
Muy buen lugar
Pros:

La habitacion es grande, hay una parada del metro justo enfrente y tiene varios restaurantes y cafeterias alrededor. Las distancia a los lugares de interes en Busan son largas sin embargo siento que el hotel queda en una muy buena zona media.

Cons:

Se encuentra cerca de mercados asi que pueden llegar a haber olores fuertes (no dentro del hotel, sino a los alrededores)

2025-08-11 โ€ข via Nuitee
T
Tan โ€ข family with young children โ€ข sg
5
Passable
Cons:

The bidet was damaged at abt 4am durin our last nite there n water flowed continuously in the toilet so the bathroom floor was v wet. Luckily the engineer was very responsive and replaced the bidet tube in 10 mins.

2025-08-02 โ€ข via Nuitee
S
Shubnum โ€ข solo traveller โ€ข gb
8
Very good
2025-07-28 โ€ข via Nuitee
B
bnthrdonethat โ€ข Family
8
Good location in Busan City Centre
Pros:

The staff are friendly and speak English. We had a family room with a double bed and single bed and sitting area with a couch and 2 chairs, so it had good space. The bed was not as hard as other Korean hotels, so I had a good sleep! The room is a little tired, but is adequate. The hotel is next to a Starbucks and markets. There was a small free concert happening at the end of the street (Saturday night). An underground Mall is right outside the door - so this hotel is well located if you want to stay inner city.

2025-07-26 โ€ข via Tripadvisor