The Westin Playa Bonita Panama

Hotels
Westin
8.8 (592 reviews)
Km 6 Camino de Veracruz, Ciudad de Panama , Playa Bonita Village , pa

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Great service
Lovely location
Cons:
Limited amenities
Food variety issues

Categories

Cleanliness
8.29
Some reviews note issues with the overall maintenance of the hotel.
Service
10
Exceptional service from staff, particularly mentioned for the pool bar.
Location
9.26
Location was enjoyed by guests, contributing to a positive experience.
Room Quality
8.8
Rooms described as comfortable, but some issues with noise were mentioned.
Amenities
7.75
Limited kids' options and other amenities noted as lacking or outdated.
Value for Money
8.78
Value perceived as below expectations, especially for dining options.
Food and Beverage
8.24
Mixed reviews on food quality and variety, especially for kid-friendly options.
Overall Experience
9.29
Overall satisfaction was good despite some noted downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:57

Property Description

Luxurious Beachfront Property:
Located on Playa Bonita Beach, The Westin Playa Bonita Panama offers stunning Pacific Ocean views and is surrounded by lush rainforest, providing a serene and picturesque setting for your stay.

Amenities Galore:
Enjoy a range of amenities including a 24-hour gym, outdoor pool, and a sensory spa sponsored, perfect for relaxation and rejuvenation during your stay. With 6 restaurants on-site, offering a variety of cuisines from Pan-Asian to Mediterranean, your dining experience is sure to be a delight.

Convenient Location:
Situated just 20 minutes from Panama City, The Westin Playa Bonita Panama offers easy access to both city attractions and natural wonders. With the airport a mere 8 km away, your vacation can start promptly upon arrival.

Book your stay at The Westin Playa Bonita Panama now for an unforgettable beachfront experience!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PTY

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 15.95 per 24 hours.

Location

Guest Reviews

8.8
Based on 592 reviews
Cleanliness: 8.29
Service: 10
Location: 9.26
Room Quality: 8.8
Amenities: 7.75
Value for Money: 8.78
Food and Beverage: 8.24
Overall Experience: 9.29
A
Anton couple pa
8
2026-04-04 via Nuitee
S
sharon couple us
1
Horrible !!!!! Staff rude as well and don’t give a damn about your issues
Pros:

The shower. That’s all !!!

Cons:

Way way overcrowded !!! I’ve never seen so many people in my life. Waited in huge line for 1 hr to get breakfast. Waited in lines to get into elevators. Outside bars at nite were closed at 7.. except 1.. and we got in late so no cocktails for us except inside lobby bar. Huge check out line. No such thing as computer checkouts from room. Ps: buffet ran out of several good items .. the worst hotel I’ve ever seen.

2026-04-04 via Nuitee
D
Departure27159158930 Business
10
Great service by staff
Pros:

During our visit, I met Maria Brian Aldair. She is the best. She was part of the catering staff. She treated us like family and recommended a lot of local places to visit.

2026-04-03 via Tripadvisor
D
dongD4790ZM Friends getaway
10
Great location
Pros:

Great location. The hotel is really nice.
Excellent service provided by Michael every morning during breakfast. He went above and beyond.

2026-03-31 via Tripadvisor
H
Henry family_with_children ec
10
Pros:

Todo bien

Cons:

La playa

2026-03-31 via Nuitee
R
Road11401521732 Friends getaway
10
Excellent service at Pacífica Restaurant
Pros:

Excellent service from Enrique at Pacífica Rest. on Friday night.

2026-03-27 via Tripadvisor
9
927kaceyd Family
10
Excellent!!
Pros:

This was my second trip to the Westin Playa Bonita, and it was even better than the first. Nelson took exceptional care of me and my family every request we had, he went above and beyond to make it happen.

We came to celebrate our 20-year wedding anniversary, and when our plans were unexpectedly diverted, Nelson, Ezequiel, and Pao stepped right in and turned it into a moment we’ll cherish forever. I truly can’t express enough gratitude for everything they did for us.

Thank you again—our stay was everything and more!

2026-03-26 via Tripadvisor
R
Ready2fly2023 Friends getaway Delaware
8
Nice Hotel. Not close to the city..
Pros:

The Hotel is beautiful. The ocean front rooms are nice. The Pacifica breakfast buffet is just Ok!. The Service at Starfish Grill is EXTREMELY slow food is Ok.. not great, The Steak house Restaurant food is Ok. Asisana Restaurant is good. The Oregano Deli is good, The beach is rocky, murky water.( I would not get in the ocean).The staff is freindly. Not much night entertainment. They have karoke in the sports bar, and music is the lounge Bar. The pools are nice..

2026-03-26 via Tripadvisor
U
U2457RUlisam Couples Bandera, Bandera County, Texas
10
Best beach
Pros:

This place has the most amazing staff everywhere! So many amazing restaurants and the food was fabulous and abundant.
Marilyn Gonzalez took care of us at breakfast and had the most beautiful smile and always happy. She catered to us everyday.
Thank you for making us welcome

2026-03-26 via Tripadvisor
S
Sergio couple it
9
Rilassante e piacevole
Pros:

Servizio,accesso alla spiaggia e ambienti comuni

Cons:

Piccole accortezze nel bagno con doccia che perde acqua.

2026-03-26 via Nuitee
D
Daniel solo_traveller pa
9
2026-03-26 via Nuitee
S
ShaniStar23 Friends getaway
10
Nice Hotel
Pros:

Lovely hotel! Staff was nice & friendly.

2026-03-25 via Tripadvisor
S
Stay624669 Friends getaway Bronx, New York
10
I really enjoyed my stay
Pros:

The Westin is a beautiful hotel. The rooms are spacious and the view is amazing. Hostel is clean and maintained. The staff is super friendly. Big shout out to Shanlyn who remembered my mimosas every morning at the breakfast buffet. Room service is 24hrs. If you don’t have the all inclusive package you can pay via cash or card once the food comes. The only complaint would be the location. It’s about 20mins from Panama City via Uber, which is not bad but there’s often a lot of traffic coming from city back to the resort. That can easily turn 20mins to over an hr in traffic. Overall I really enjoyed my stay. I will be back

2026-03-24 via Tripadvisor
B
B5160KVglennc Family
10
Friendly
Pros:

Went to Tierra Y Fuego and our server Jahir was super friendly and did a great job taking care of us.

2026-03-23 via Tripadvisor
N
Nene1125 Friends getaway
10
Overall good experience
Pros:

Stayed at this resort for a week and the experience was amazing. Food drinks and service were amazing. Definitely ask for Marilyn Yonjaly during your stay . She made sure I was set with good service for breakfast, lunch .

2026-03-23 via Tripadvisor
M
Maria couple us
2
disapointing.
Pros:

The room had a good view.

Cons:

The room was fine, it did have a good view. I would never recommend this hotel to anyone. The staff at this hotel was not helpful at all. Requests that we had, they made it seem like we were imposing with what we were asking for. You need to teach them hospitality. We had just come from Costa Rica, where EVERYONE greeted us. At this resort, no one gave as much as a hello or good morning unless we said it first.
Communication needs work. We would go to a place to eat only to find that that they would not be open for the day.
Our phone in our room did not work, we had to go downstairs to order room service. We told the staff no one fixed it. We eventually fixed it our selves.
The place needs some work.
It was the locals that told us to not get in the water because it was not sanitary. They said the would NEVER swim there. No one ever told us that.

2026-03-22 via Nuitee
P
PHILIPPE couple fr
9
For birthday its good place to be
Pros:

The view from our room

Cons:

Too much nose with group and music on pool side
Complicate to take rest

2026-03-22 via Nuitee
D
Daisy family_with_children us
9
2026-03-21 via Nuitee
A
Aurélien couple fr
3
Très décevant
Pros:

La taille de la piscine

Cons:

La nourriture digne d’un camping 2 étoiles ainsi que le non respect de ma demande (un lit King size, 2 petits lits double à la place

2026-03-21 via Nuitee
T
tina family_with_children co
9
Tranquilidad
Pros:

La tranquilidad

Cons:

Los planes y los precios no son claros

2026-03-20 via Nuitee