Holiday Inn Express & Suites Cotulla by IHG

Hotels
•
Holiday Inn Express
8.8 (111 reviews)
624 Las Palmas , Cotulla , US
+1 830-879-2000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly/front desk staff
Renovated rooms
Clean pool
Free supper
Comfortable beds
Cons:
Parking
Room odor/filth reported by one guest
AC slow to cool / temperature issues

Categories

Cleanliness
8.4
Generally praised for clean rooms and well-kept areas, though one guest reported a strong room odor/filth in their unit.
Service
9.2
Multiple mentions of nice/front desk staff, great hospitality and friendly staff — consistently positive service impressions.
Location
8
No direct praise for location; parking was called out as a con, slightly lowering the location/accessibility impression.
Room Quality
8.1
Renovated rooms and comfortable beds reported positively, but some guests noted issues (room odor, slow/ineffective AC) affecting room comfort.
Amenities
9.2
Pool described as clean and the hotel provided complimentary supper on one night — amenities viewed as a strong point.
Value for Money
8.8
Standard quality for this hotel tier
Food and Beverage
9
Complimentary supper noted and regarded positively; food/meal amenity contributed to good guest impressions.
Overall Experience
9.7
Several guests described the overall stay as 'awesome' with friendly staff and renovated rooms; overall sentiment is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Convenient Location
Holiday Inn Express Hotels Cotulla, situated just off Interstate 35, offers easy access for travelers.

Comfortable Accommodations
Experience cozy rooms equipped with cable TV, air conditioning, and private bathrooms for your relaxation.

Leisure and Convenience
Enjoy amenities like a fitness center, outdoor pool, 24-hour front desk, and barbecue facilities. Plus, take advantage of the free parking provided.

Book your stay at Holiday Inn Express Hotels Cotulla for a convenient and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LRD

Location

Guest Reviews

8.8
Based on 111 reviews
Cleanliness: 8.4
Service: 9.2
Location: 8
Room Quality: 8.1
Amenities: 9.2
Value for Money: 8.8
Food and Beverage: 9
Overall Experience: 9.7
M
Mary • solo_traveller • us
1
Great location, but dirty and overpriced
Pros:

The location was about the only good thing about the property

Cons:

They could not find my reservation for 30 minutes and the front desk lady was not very helpful. Then I get into the room and BOTH beds are absolutely disgusting and have skin, dirt, and a lot of hair in the sheets. I called to get new sheets and when they bring them, they just hand me the sheets to make my own beds and tell me that their cleaning lady is very good and swears the beds are clean, but they did not come in to even look at the dirty beds or apologize or anything.

2026-11-01 • via Nuitee
O
omar • family_with_children • us
10
2026-09-09 • via Nuitee
U
U6169FIowenb • Business
10
Atmosphere
Pros:

Nice and clean rooms, with nice front desk staff

2026-08-11 • via Tripadvisor
1
158galileat • Solo travel • Lubbock, Texas
10
iHG Member
Pros:

Great hospetality clean room comfortable beds

2026-08-03 • via Tripadvisor
M
martingT7189LG • Business
10
Awesome
Pros:

The whole experience was awesome. Renovated rooms, friendly staff, Clean pool. They also had free supper on the night I was there. Great amenity.

2026-07-29 • via Tripadvisor
D
Dustin • couple • us
6
Room kinda stunk the filth. The ac only went down to 66 was very hot when I got in the room took forever to cool. The sh
Pros:

Clean and kept up

Cons:

Parking

2026-07-08 • via Nuitee
K
Kirkpatrick • solo_traveller • us
4
2026-05-17 • via Nuitee
L
Landis • couple • us
10
2026-04-19 • via Nuitee
B
B1029WXbobbyw • Business
10
Holiday Inn at Cotulla
Pros:

Well maintained and the staff is very curious.

2026-04-11 • via Tripadvisor
H
Hernandez Jimenez • family_with_children • mx
10
Pros:

Limpieza

2026-04-08 • via Nuitee
E
Esther • couple • us
7
My stay was clean and safe
Pros:

The location and clean property

Cons:

Air conditioning

2026-03-31 • via Nuitee
D
demontag2026 • Business
10
Always a great experience
Pros:

When I am traveling for work. Cotulla IHG has been the greatest experience to relax and allow me to get my work done. I enjoy staying here everytime and the staff treats me with the utmost respect I can ask for!

2026-03-04 • via Tripadvisor
H
heathl563 • Business
10
Great experience and friendly staff
Pros:

I received the last available room, the employee at the front desk was extremely helpful and very friendly. My stay was wonderful and when back in town for business I will stay here again.

2026-02-04 • via Tripadvisor
T
thomasmP5273DI • Solo travel
10
Top notch all the way around!
Pros:

The hotel staff was excellent. They were very pleasant to interact with. My room was extremely clean and very well remodeled. The breakfast was very well prepared with lots of options.

2026-01-30 • via Tripadvisor
J
James • solo_traveller • us
5
2026-01-27 • via Nuitee
A
aront2026 • Family
10
Great place to stay
Pros:

Great stay. Staff was very nice and helpful. The room was very clean and well stocked. Although construction was happening it did not effect our stay

2026-01-12 • via Tripadvisor
R
Rodolfo • family_with_children • mx
7
Cons:

Que estaba en remodelacion y no se aviso

2026-01-09 • via Nuitee
A
Amy • family_with_children • us
7
Pros:

Even though they were remodeling it was still a very nice place to stay. Customer service was great.

Cons:

Too many kids running up and down the halls past midnight. Some were still running around at 5am. Called the front desk to let them know and nothing was done. Couldn't get a good night's sleep.

2026-01-05 • via Nuitee
S
stephaniesS3936TR • Business
4
Needs polishing
Pros:

Yes it was very close to my job site location. Unfortunately they were under construction and had a lot of construction around. My room was updated and clean. The clocks and tv were not correct on time. Good hot water. Breakfast was lacking. Due to supply truck not arriving they had no meat or sausage. Coffee was out and no hot water for tea at 6:45 am. About an hour later kitchen help found some bacon for us. And got our coffee pot going. The place needs polishing but the hospitality was very nice and I felt safe staying there.

2025-12-28 • via Tripadvisor
L
Luis • family_with_children • us
10
Buen hotel
Pros:

Tranquilo limpio me gustó el desayuno temprano

Cons:

Todo bien

2025-12-16 • via Nuitee