Comfort Suites New Bern near Cherry Point

Hotels
•
Comfort Suites
7.9 (612 reviews)
1006 Old Cherry Point Road , New Bern , US
+1 252-649-3579

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Convenient location for events
Comfortable beds and generally spacious rooms
Good to excellent breakfast
Repeat guests indicate consistent positive experiences
Family-room options (fridge, larger capacity) mentioned
Cons:
Recurring cleanliness problems (bathrooms, jacuzzi, hallway spills)
Pool frequently reported as very cold or unusable
Construction/roadwork causing difficult access
Occasional room issues: odor, bug incident, broken window, hot water not fixed

Categories

Cleanliness
6.5
Multiple complaints about bathroom cleanliness, jacuzzi needing cleaning, a reported bug/odor in rooms, hallway spill not cleaned and generally inconsistent housekeeping.
Service
9.6
Consistently praised staff and reception as friendly, accommodating and professional across many reviews, with only a few mentions of indifferent staff.
Location
8.7
Location is frequently described as convenient and 'on point' for events; however ongoing road construction made access difficult at times.
Room Quality
7.5
Many guests noted comfortable beds, spacious and clean rooms, but there are isolated issues (odd odors, a bug incident, broken window, hot water problems).
Amenities
6.8
Pool/jacuzzi issues are common (very cold/unusable, jacuzzi needing cleaning) though some guests noted an indoor pool and in-room fridge for family rooms.
Value for Money
7.9
Standard quality for this hotel tier.
Food and Beverage
8.2
Breakfast is repeatedly described as good to excellent and satisfying for multiple guests.
Overall Experience
8
Overall positive experiences with many repeat guests and several 'would stay again' comments, tempered by recurring cleanliness and amenity issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Each room at Comfort Suites New Bern near Cherry Point is equipped with Cable TV, a microwave, and a fridge. Enjoy the convenience of a coffee maker and air conditioning in every room.

Relax and Unwind: Take a dip in the indoor pool or break a sweat in the fitness room. With 24/7 front desk service and available laundry facilities, your comfort is our priority.

Explore the Area: Located just minutes from Downtown New Bern and an hour from Great Lake, adventure is at your doorstep at Comfort Suites New Bern near Cherry Point.

Book your stay now and experience the perfect blend of relaxation and exploration.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note this hotel offers customizable facilities for disabled guests, please contact for further details.

Please note that the elevator will be unavailable from April 10th to May 15th. During this period, guests must use the stairs. Please contact the front desk for any assistance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWN

Location

Guest Reviews

7.9
Based on 612 reviews
Cleanliness: 6.5
Service: 9.6
Location: 8.7
Room Quality: 7.5
Amenities: 6.8
Value for Money: 7.9
Food and Beverage: 8.2
Overall Experience: 8
T
Tabatha • couple • us
4
Confused about pool rules
Pros:

Location good breakfast was good doing the week. Weekend breakfast bad ran out of every thing.

Cons:

Well I picked the hotel because of having an indoor pool..........WHY IS IT OUT OF SEASON AND CLOSED. That makes no sence for an indoor pool

2026-11-02 • via Nuitee
K
Kaylin • family_with_children • us
6
Pros:

The room was nice.

Cons:

I didnt care for my location and the jacuzzi tub is over do for cleaning but was still nice

2026-10-31 • via Nuitee
L
Lynn • couple • us
3
Pros:

This is my third time staying at this hotel. And the location is fine. The receptionist is always great and accommodating.

Cons:

The first room that I which reserve to had a bad odor in it which they switch my room. The second room it was a bug in there that when killed it had blood in it. And the pool was so cold that I was blue after swimming.

2026-10-30 • via Nuitee
E
Edward • couple • us
10
Modern Hotel Close to Downtown
Pros:

Staff was wonderful, decor was great, room was large and clean

Cons:

Currently, there is construction on the road leading to the main road. It was practically impossible during rush hour. Hopefully, this will be over soon.

2026-10-27 • via Nuitee
W
Wendy • couple • us
10
Great stay
Pros:

Everything

Cons:

Nothing

2026-10-22 • via Nuitee
D
David • family_with_children • us
9
2026-10-22 • via Nuitee
J
Joy • couple • us
10
Very comfortable stay.
Pros:

Everything was extremely clean, staff was friendly and the breakfast was delicious.

Cons:

Nothing

2026-10-17 • via Nuitee
T
Tiffany • solo_traveller • us
10
2026-10-15 • via Nuitee
M
Margie • solo_traveller • us
10
Pros:

It was so nice and quiet! Beds were comfortable. In a good location.

Cons:

Shower could have been harder.

2026-10-14 • via Nuitee
K
Kourtney • family_with_children • us
1
Let people know the pool isnt swimable
Pros:

Location

Cons:

Pool is FREEZING
Staff is blah
Breakfast is okay

2026-10-13 • via Nuitee
S
Samuel • couple • us
5
Pros:

We thought the staff and the lobby setting was great.

Cons:

Our room had a broken window which we did report to the front desk also the bathroom was definitely in need of a deep cleaning.

2026-10-12 • via Nuitee
T
Tammi • solo_traveller • us
9
Pros:

Breakfast was excellent

2026-10-10 • via Nuitee
J
John • couple • us
10
Good
Pros:

Very comfortable and relaxing

Cons:

Working on the roads in front

2026-10-09 • via Nuitee
T
Tiffany • solo_traveller • us
10
I’m traveling for work and my first time ever staying was great!
Pros:

Everything & everyone was great!

Cons:

N/A

2026-10-09 • via Nuitee
E
Emily • family_with_children • us
8
2026-09-17 • via Nuitee
V
Valeria • solo_traveller • us
9
2026-09-16 • via Nuitee
K
Kelly and Richard • family_with_children • us
8
Pros:

We have been going to this facility for years when we travel from Va to Myrtle Beach and vice versa Brittany and the rest of the staff are so friendly and helpful we always know that when we go there we will be welcomed

2026-09-15 • via Nuitee
M
Marquetta • couple • us
10
2026-09-13 • via Nuitee
M
Moore • solo_traveller • us
10
Pros:

Everything!

Cons:

No complaints!

2026-09-08 • via Nuitee
A
Alfonso • couple • us
10
2026-09-08 • via Nuitee