Comfort Suites New Bern near Cherry Point

Hotels
•
Comfort Suites
8 (727 reviews)
1006 Old Cherry Point Road , New Bern , us
+1 252-649-3579

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Pets allowed
See all facilities

Review Highlights

Pros:
Great staff
Good location for some activities
Cons:
Cleanliness issues
Room quality problems
Limited amenities for specific needs

Categories

Cleanliness
6.23
Multiple mentions of cleanliness issues including paint particles and no housekeeping.
Service
10
Staff was generally described as helpful and friendly, but some specific service issues were noted.
Location
8.2
Location received mixed reviews; mentioned as good for some needs but not ideal for others due to road construction.
Room Quality
7.24
Room quality issues mentioned include a disgusting pullout sofa and no hot water.
Amenities
8.19
Amenities lacking for seniors with disabilities; some complaints about available options.
Value for Money
7.72
Value perception impacted by various issues; considered cheap but not worthwhile due to hidden charges.
Food and Beverage
7.18
Complaints about breakfast causing illness and limited service availability.
Overall Experience
9.23
Overall stay varied; some guests enjoyed it while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 14:35

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Each room at Comfort Suites New Bern near Cherry Point is equipped with Cable TV, a microwave, and a fridge. Enjoy the convenience of a coffee maker and air conditioning in every room.

Relax and Unwind: Take a dip in the indoor pool or break a sweat in the fitness room. With 24/7 front desk service and available laundry facilities, your comfort is our priority.

Explore the Area: Located just minutes from Downtown New Bern and an hour from Great Lake, adventure is at your doorstep at Comfort Suites New Bern near Cherry Point.

Book your stay now and experience the perfect blend of relaxation and exploration.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note this hotel offers customizable facilities for disabled guests, please contact for further details.

Please note that the elevator will be unavailable from April 10th to May 15th. During this period, guests must use the stairs. Please contact the front desk for any assistance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EWN

Location

Guest Reviews

8
Based on 727 reviews
Cleanliness: 6.23
Service: 10
Location: 8.2
Room Quality: 7.24
Amenities: 8.19
Value for Money: 7.72
Food and Beverage: 7.18
Overall Experience: 9.23
D
Debra • couple • us
7
We had a nice stay. The hotel is in a convenient location. We would stay there again.
Pros:

The room was clean and comfortable. The breakfast was adequate. The beds were nice and comfortable. The room had plenty of outlets.

Cons:

During our four day stay, our room was only cleaned once. We had to ask for clean towels and toilet paper. There was a spill in the hallway, outside the elevator that did not get cleaned. The pool was nice but extremely cold!

2026-08-26 • via Nuitee
M
M • couple • us
9
2026-08-21 • via Nuitee
L
Lisa • solo_traveller • us
7
Pros:

Bed was comfortable

Cons:

Cleanliness needed especially in bathroom

2026-08-20 • via Nuitee
R
Rosalyn • solo_traveller • us
8
2026-08-17 • via Nuitee
C
camille • family_with_children • fr
10
Chambre pour 6 : parfait ! piscine et petit déj au top
Pros:

Super Hôtel avec une chambre familiale pour 6. frigo dans la chambre, piscine intérieure. Petit déjeuner copieux. Super séjour

Cons:

tout était parfait

2026-08-13 • via Nuitee
C
Carrie l • family_with_children • us
8
Pros:

Great

Cons:

Location get6ti and out of the hotel area

2026-08-06 • via Nuitee
S
Sarah • family_with_children • us
10
Finally a nice, affordable hotel that isn’t in the worst part of town!
Pros:

The location is nice. It is close to attractions and the hotel is NOT in a rough part of town. The hotel is affordable, so we did expect to share the space with crackheads, but we did not. The room was clean, the sheets were soft, the ac worked great. The pool was cute and relaxing. The staff was friendly. We had enough towels! We enjoyed our stay and would recommend.

Cons:

The pool is smaller than expected, but it is still nice! Breakfast could be better. But it was better than other places!

2026-08-04 • via Nuitee
M
Michael • extended_group • us
7
Cons:

Water did not drain properly.

2026-07-21 • via Nuitee
K
karen • solo_traveller • jp
8
2026-07-19 • via Nuitee
G
Guido • solo_traveller • ch
8
2026-07-18 • via Nuitee
M
Markus • solo_traveller • de
9
Pros:

Sehr freundliches und hilfsbereites Personal
Großes geräumiges Zimmer
Lage ist top

Cons:

Das Frühstück könnte abwechslungsreicher sein

2026-07-15 • via Nuitee
A
Andrew • couple • us
10
2026-07-12 • via Nuitee
T
Terry • couple • us
10
Very peaceful and relaxing.
Pros:

Breakfast was good. Location good also.

Cons:

Few restaurants nearby.

2026-07-10 • via Nuitee
D
Dana • solo_traveller • us
10
Pros:

Very clean hood location

Cons:

Pool water was super cold uncomfortable

2026-07-09 • via Nuitee
D
David • extended_group • us
3
Cons:

Room was not clean .. floors were sticky and nasty , unfolded towel and a big clump of hair fell out … hair on bathroom floor.. top sheet on bed kept coming off during night when you rolled over …. Could hear people walking around in room above us during the night and could smell pot coming from another room…

2026-07-08 • via Nuitee
R
Roy • couple • us
9
2026-07-06 • via Nuitee
L
Lindsey • couple • us
8
2026-06-29 • via Nuitee
S
Sierra • solo_traveller • us
8
Pros:

Good location.

Cons:

We came here last year this time with the indication that my kid could get in the heated pool and they said it was closed due to maintenance but they also said the same thing this time the pool has been closed for more than a year but when booking it definitely shows it has a heated pool They DO NOT.

2026-06-27 • via Nuitee
L
Link • solo_traveller • us
10
Fix the pool finally, staff great
Pros:

Staff was super friendly and nice

Cons:

That the swimming pool has not been functional for years now. I'm a local and live up the road and the pool has never been functional even though it's been always advertised

2026-06-26 • via Nuitee
S
Somer • solo_traveller • us
1
Cons:

Pool was closed, dirty lobby, smells like cigarettes

2026-06-22 • via Nuitee