Hotel Victoria

Hotels
8.8 (2160 reviews)
Centralbahnplatz 3-4 , Basel , ch
+41 61 270 70 70

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Comfortable Rooms
Good Breakfast
Cons:
Noise Issues
High Prices

Categories

Cleanliness
8.3
Several reviews indicate issues such as worn towels and noise disrupting the stay.
Service
9.3
The staff are often described as friendly and helpful.
Location
9.3
Location is frequently praised as superb, close to transport and attractions.
Room Quality
8.8
Rooms are noted as spacious and comfortable, though some mention issues with noise.
Amenities
8.3
Missing USB ports noted, but other amenities are generally satisfactory.
Value for Money
8.8
Price is seen as somewhat high, but aligns with expectations for quality in the area.
Food and Beverage
8.8
Breakfast is highlighted positively, though some critiques on additional dining options.
Overall Experience
8.8
Overall satisfaction is reflected in many reviews, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:39

Property Description

Luxurious Victorian Ambiance
Experience the perfect blend of traditional hospitality and modern comforts at Hotel Victoria in the heart of Basel. The exclusive Victorian ambience of the rooms will transport you to a bygone era while enjoying all the conveniences of modern life, from free WiFi to a large flat screen TV.

Fine Dining and Relaxation
Indulge in a culinary journey at the Bar & Bistro restaurant, offering a delightful selection of Swiss, regional, and international dishes. Unwind during the summer months on the terrace with a refreshing drink or meal, soaking in the vibrant atmosphere.

Convenience and Accessibility
Benefit from 24-hour reception, room services, and a range of amenities including a fitness room, business corner, and complimentary public transportation for exploring Basel. With key attractions within walking distance and parking available in the hotel's underground garage, every aspect of your stay is taken care of.

Ready to immerse yourself in the charm of Hotel Victoria? Book now for an unforgettable experience.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8.8
Based on 2160 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
U
Ursula • couple • ch
8
Kurzurblaub
Pros:

Sonst war das Zimmer sehr gut und sauber
Das Frühstück war reichhaltig und gut

Cons:

ein starker Minuspunkt war die Badewanne. Ich weiss nicht, wie ein normaler Mensch in diese Badewanne kommt
geschweige dann wieder raus. Man sollte das Glas verschieben können sonst unbrauchbar

2026-08-29 • via Nuitee
M
Manfred • solo_traveller • de
8
Pros:

Ich mache jedes Jahr zwei besuche und treffe meine Freunde danach nehme ich den Zug nach Lausanne

2026-08-28 • via Nuitee
A
Alain • couple • ch
9
Hotel ideal pour être au calme pres de la gare
Pros:

Emplacement pres de la gare et chambre sur jardin intérieur

Cons:

Tout était tres bien

2026-08-27 • via Nuitee
S
Shawee • extended_group • gb
8
2026-08-26 • via Nuitee
Y
Yasuto • couple • jp
9
Pros:

駅から近く便利であった　エアコンがよく効いて涼しかった

2026-08-26 • via Nuitee
J
jorge • solo_traveller • es
9
Confortable
Pros:

La cama es muy confortable.El parking muy amplio. El desayuno estaba bien.

Cons:

La ubicación es buena al lado de la estación de tren. Pero hay que coger el tranvía para ir al centro aunque es gratuito. El baño no está del todo cómodo la bañera es muy alta y es difícil salir de ella.

2026-08-25 • via Nuitee
H
Hatice Betül • family_with_children • tr
10
2026-08-24 • via Nuitee
D
Dominique • family_with_children • ch
7
Cons:

Hotel un peu « labyrintique »;

2026-08-24 • via Nuitee
B
Britta • solo_traveller • de
7
2026-08-24 • via Nuitee
P
Philippos • solo_traveller • de
7
2026-08-23 • via Nuitee
T
Teresa • solo_traveller • ch
10
Super
Pros:

Freundlichkeit, das gefühl, ❤️ wilkkommen zu sein.

Cons:

Wenig gut, war der lärm vom drausen (ÖV).

2026-08-23 • via Nuitee
C
CHING YUAN • extended_group • tw
9
Pros:

地點方便，早餐很棒

2026-08-22 • via Nuitee
A
ANSUL KANAIYALAL • solo_traveller • qa
10
Pros:

Great facilities and spacious rooms. Beds were comfortable. Right next to SBB Station

Cons:

A little pricey , may be because of the season

2026-08-22 • via Nuitee
M
Maurizio • solo_traveller • it
10
2026-08-21 • via Nuitee
B
Barbara • couple • de
9
2026-08-21 • via Nuitee
B
Beatriz • solo_traveller • es
9
2026-08-19 • via Nuitee
L
Louise • solo_traveller • au
9
Pros:

The hotel is right by the train station so very convenient if arriving by train. We were given a card which meant we could get free public transport around the city. It also got us a discount on the river cruise. The room was very large with lots of windows so we could get fresh air. The air con was very efficient and in fact we only used it for the hottest part of the day. The bed was large and comfortable and the duvet not too heavy. The breakfast was included and was excellent with lots of fresh fruit, bacon eggs even a toaster and twinings peppermint tea. The lifts were large and quick.

Cons:

The girl at reception was not very friendly and difficult to understand. The fridge was not very cold and couldn't be adjusted. The shower was over the bath which was a bit dangerous for older people. The TV didn't have any news channels in English. However we would still recommend this hotel. Not a lot of restaurants near the hotel. We went to the bistro attached to the hotel one night but were disappointed with our meal.

2026-08-16 • via Nuitee
D
Daniela Justine Elisabeth • solo_traveller • ch
8
2026-08-10 • via Nuitee
S
Stefan • couple • ch
8
Pros:

Nespresso-Kaffemachine im Zimmer: sehr gut!

Cons:

Badezimmer etwas "demodée", Badewanne zum Duschen ist "zu hoch", um bequem ein- und auszusteigen.

2026-08-10 • via Nuitee
S
Stephanie • couple • gb
8
2026-08-08 • via Nuitee