Hotel Victoria

Hotels
8.8 (2090 reviews)
Centralbahnplatz 3-4 , Basel , ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Comfortable Rooms
Good Breakfast
Cons:
Noise Issues
High Prices

Categories

Cleanliness
8.3
Several reviews indicate issues such as worn towels and noise disrupting the stay.
Service
9.3
The staff are often described as friendly and helpful.
Location
9.3
Location is frequently praised as superb, close to transport and attractions.
Room Quality
8.8
Rooms are noted as spacious and comfortable, though some mention issues with noise.
Amenities
8.3
Missing USB ports noted, but other amenities are generally satisfactory.
Value for Money
8.8
Price is seen as somewhat high, but aligns with expectations for quality in the area.
Food and Beverage
8.8
Breakfast is highlighted positively, though some critiques on additional dining options.
Overall Experience
8.8
Overall satisfaction is reflected in many reviews, despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 22:39

Property Description

Luxurious Victorian Ambiance
Experience the perfect blend of traditional hospitality and modern comforts at Hotel Victoria in the heart of Basel. The exclusive Victorian ambience of the rooms will transport you to a bygone era while enjoying all the conveniences of modern life, from free WiFi to a large flat screen TV.

Fine Dining and Relaxation
Indulge in a culinary journey at the Bar & Bistro restaurant, offering a delightful selection of Swiss, regional, and international dishes. Unwind during the summer months on the terrace with a refreshing drink or meal, soaking in the vibrant atmosphere.

Convenience and Accessibility
Benefit from 24-hour reception, room services, and a range of amenities including a fitness room, business corner, and complimentary public transportation for exploring Basel. With key attractions within walking distance and parking available in the hotel's underground garage, every aspect of your stay is taken care of.

Ready to immerse yourself in the charm of Hotel Victoria? Book now for an unforgettable experience.

Important information:

Guests receive a BaselCard upon check in. This Guest Card includes complementary use of Public Transport within Basel City and surroundings (Zone 10, 11, 13, 14 & 15, including Euroairport), free WiFi, as well as discounts on admission to cultural and leisure activities.

Please note that the public transfer (2nd class) from EuroAirport or Basel main train stations to the hotel on the day of your arrival is free of charge with your booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CHF 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 2090 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
S
Sarah • solo_traveller • us
10
My stay was perfect
Pros:

location was perfect, directly across from the main train station. Breakfast was lovely

2026-06-06 • via Nuitee
M
Maja • family_with_children • ch
10
Topp Lage direkt beim Bahnhof und Tramstationen und trotzdem sehr ruhige komfortable Zimmer.
Pros:

Lage direkt am Bahnhofplatz und durch Zimmer gegen Innenhof dennoch sehr ruhig. Frei bedienbare Klimaanlage und dennoch Möglichkeit das Fenster zu öffnen. Achtsamkeit bei der Einrichtung (Verdeckbare Steckdosenleiste, genügend Schrankraum und Ablagen, Bügelbrett) und Produktewahl (Slippers ohne Plastik, veganes Bioduschgel etc.). Sehr bequemes Bett und schönes Licht. Endlich mal keine Regendusche! Sehr angenehme Athmospäre im ganzen Hotel.

Cons:

Da muss man weit suchen. Stühle im Frühstückssaal etwas schwer zu verrücken und Material der Stühle nicht so toll. Badezimmer nicht topp modern, aber sehr funktional.

2026-06-01 • via Nuitee
D
Domenico • solo_traveller • it
7
Pros:

Zona alloggio

Cons:

Troppo tempo per il check-in
Costo non in linea con strutture adiacenti di medesima qualità

2026-06-01 • via Nuitee
D
Doro • solo_traveller • de
9
2026-05-31 • via Nuitee
A
ALISON • solo_traveller • fr
9
Pros:

Un séjour très agréable.

2026-05-31 • via Nuitee
J
Jeannine • family_with_children • ch
9
2026-05-30 • via Nuitee
N
Nizamettin • couple • tr
9
Pros:

Konumu, resepsiyon personeli harika, merkezi konumda, odaları büyük ve temiz, merkez tren garının tam karşısında , sadece kahvaltı biraz daha zengin olabilirdi. Teşekkürler 👏👏

2026-05-30 • via Nuitee
M
MrAral • solo_traveller • tr
8
Pros:

Room size
Location

Cons:

shower was not working properly...hot than Cold..pressured than weak water...

2026-05-30 • via Nuitee
K
Kranthi • family_with_children • gb
8
It’s good, but cost is on higher side.
Pros:

Proximity to Basel train station, Food and beverages section in hotel was top notch. Liked the breakfast spread and dinner options.

Cons:

Room is good, but AC was not covering the entire bedroom as it’s in shape of T. Later a table was provided which was off course a big relief. But it would have been a central air conditioner then it would be of much greater experience.

2026-05-29 • via Nuitee
J
John • solo_traveller • gb
8
Short stay in Basel
Pros:

The breakfasts at this hotel are excellent. The position close to the railway station is great for railway travelling.

2026-05-28 • via Nuitee
R
Reto • couple • ch
5
Room no 311..never again for almost 700.-- 3 nights without breakfast
Pros:

Close to city,parking

Cons:

Old room, old bathroom with no seperate shower
Water did not flow away lavabo
Fridge did not cool
SFR 700.-- 3 nights without breakfast-zoo expensive

2026-05-24 • via Nuitee
J
Jean-Olivier • solo_traveller • ch
8
2026-05-24 • via Nuitee
H
Hariprasath • solo_traveller • in
10
2026-05-23 • via Nuitee
C
Clare • extended_group • au
9
Pros:

Great location

Cons:

Difficulty with adaptors

2026-05-21 • via Nuitee
V
Vivien • family_with_children • ch
10
2026-05-20 • via Nuitee
M
Maria • couple • us
9
Great location near train station. Clean and comfortable.
2026-05-20 • via Nuitee
R
Rinaldo • couple • ch
8
2026-05-20 • via Nuitee
M
MARCEL • couple • fr
8
Vivement recommandé.
Pros:

Le confort de la chambre, la situation en face de la gare, le petit-déjeuner buffet, le restaurant pour le dîner avec un personnel particulièrement aimable parlant français.

Cons:

RIEN

2026-05-19 • via Nuitee
F
Felix • couple • ch
10
2026-05-17 • via Nuitee
B
Baden • solo_traveller • ch
8
Es war angenehm und unkompliziert
Pros:

Die Lage ist perfekt, wenn man mit der Bahn unterwegs ist. Die öffentlichen Verkehrsmittel liegen direkt vor der Haustür.

2026-05-13 • via Nuitee