The Hotel Warner

Hotels
8.4 (514 reviews)
120 North High Street , West Chester , us
+1 610-692-6920

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good location
Clean rooms
Helpful staff
Cons:
Unfriendly service
No hot water
Noisy hallways

Categories

Cleanliness
8.1
Multiple reviews highlight cleanliness, but some mention issues like an empty tissue box and shower discomfort.
Service
7.9
Some reviews noted unfriendly staff and poor customer service experiences.
Location
9.1
Many reviews praised the hotel's great location and accessibility.
Room Quality
8.3
Rooms were generally described as clean and comfortable, but some felt furniture needed updating.
Amenities
8.6
Amenities like breakfast and parking were mentioned, but some criticism was noted.
Value for Money
8.6
Overall value reflected in detailed reviews, with good mentions of room quality and other factors.
Food and Beverage
8.1
Food was described as decent, with some expressing a desire for more variety.
Overall Experience
8.5
General sentiment indicates a decent stay, with some issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:03

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Dive into relaxation with our indoor swimming pool and enjoy a delicious continental breakfast every morning. Stay connected with complimentary Wi-Fi in all guest rooms.

Modern Comforts: Unwind in our contemporary rooms equipped with a flat-screen TV, spacious work desk, and climate control for your comfort.

Stay Active: Keep up with your fitness routine at our on-site fitness centre, available to all guests.

Book your stay at The Warner Hotel in West Chester today and experience unparalleled comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHL

Location

Guest Reviews

8.4
Based on 514 reviews
Cleanliness: 8.1
Service: 7.9
Location: 9.1
Room Quality: 8.3
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
E
Erin • solo_traveller • us
7
2026-08-07 • via Nuitee
M
marquez • family_with_children • co
10
Cumplió mis expectativas.
Pros:

Excelente ubicación.

Cons:

El desayuno podría mejorar.

2026-07-22 • via Nuitee
C
Cheri • solo_traveller • us
9
Nice hotel. Room was clean . Dave was nice and comical. Breakfast was good.
Pros:

Nice and clean . Check in was alittle slow. But Dave was very friendly and apologized.

Cons:

Hallways smelled musty

2026-07-13 • via Nuitee
L
Lori • couple • us
10
Pros:

Liked everything about our stay, though it was quick it was very memorable.

2026-07-12 • via Nuitee
L
Lina • couple • se
7
Fräsch, stora rum, äldre stil och bra frukost.
Pros:

Ligger väldigt bra i centrum. Stora och fräscha rum men i lite äldre stil. Bra frukost med kokta ägg, stekt korv, äggröra, bagels, mjölk, yoghurt, flingor, chokladmjölk, kaffe te, juice, Philadelphiaost, marmelad och våfflor som man fick göra själv.

Cons:

Vi missade att det kostade 25$ per natt att ha bilen i garaget, vilket drogs från vårt kreditkort när vi checkade ut. Fick ingen information om det när vi checkade in, bara fråga om vi hade ställt vår bil i garaget.

2026-07-10 • via Nuitee
J
Josephine • family_with_children • us
10
Pros:

i loved all the movie stuff around the hotel!! very cool :)

Cons:

nothing! i feel like everything was fine! staff was great :)

2026-07-09 • via Nuitee
C
Carolin • solo_traveller • de
3
2026-07-05 • via Nuitee
B
Broux • solo_traveller • us
10
2026-07-02 • via Nuitee
E
Elizabeth • solo_traveller • us
10
2026-06-28 • via Nuitee
F
Frances • couple • us
10
Great location and wonderful hotel.
Pros:

Honestly, we had a great stay. People incredibly nice, room spacious/comfortable/clean Great location.

Cons:

I really liked everything. I wish they had a rewards program, as I plan to stay here many times!

2026-06-26 • via Nuitee
S
susan • couple • us
9
Nice visit with our son at WCU, centrally located
Pros:

Located near restaurants. Parking was validated

Cons:

Coffee was just ok. Could have been a bit stronger

2026-06-25 • via Nuitee
Y
Yoga*Bird • solo_traveller • us
7
Pros:

Location is excellent.

Cons:

There was a musty smell, in the hallways.

2026-06-24 • via Nuitee
S
Sara • family_with_children • us
10
2026-06-23 • via Nuitee
H
Holly • solo_traveller • us
10
2026-06-20 • via Nuitee
H
Holly • solo_traveller • us
10
2026-06-20 • via Nuitee
H
Holly • couple • us
10
2026-06-20 • via Nuitee
H
Holly • solo_traveller • us
10
2026-06-20 • via Nuitee
H
Holly • couple • us
10
2026-06-20 • via Nuitee
P
Pongsak • family_with_children • us
8
Convenient for WCU
Pros:

Very convenient location

Cons:

Parking was off site.

2026-06-18 • via Nuitee
A
Amy • couple • us
9
Great for a WC night
Pros:

Convenient location and good price.

Cons:

Shower didn’t drain quickly.

2026-06-16 • via Nuitee