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Facilities
Property facilities
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Free beach shuttle
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Luggage storage
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Concierge service
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Public transport tickets
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
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Cooking class
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Free beach shuttle
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Wine release events
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Exercise/lap pool
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Japanese garden
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Covered parking
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Swimming nearby
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Charcoal grill
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Guest education on local ecosystems and culture
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Unique Temple Design:
The Sanctuary Villa Battambang stands out with its striking resemblance to a Khmer Buddhist Temple, offering guests a truly immersive cultural experience during their stay.
Luxurious Amenities:
From the elegant dark wood furnishings to the modern conveniences like flat-screen TVs and free WiFi, the air-conditioned villas blend traditional decor with contemporary comfort, ensuring a lavish and relaxing retreat for visitors.
Convenient Services:
Guests can take advantage of the complimentary pickup service from the bus terminal or train station, explore the area with free bicycle rentals, indulge in Khmer massage treatments, and savor a variety of Khmer, Thai, and international dishes at the on-site restaurant. Make your reservation now to experience the ultimate blend of luxury and cultural charm at The Sanctuary Villa Battambang.
Guests staying a minimum of 1 or 2 nights enjoy:
- Complimentary pickup or drop off services from the bus or boat station
In addition, guests staying a minimum of 3 nights enjoy:
- Complimentary two-way transfers from the bus or boat station.
Guests are required to provide arrival details in advance using the Special Requests box available.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
Children from 12 years old to 17 years old stay for US$15 per person per night when using an existing bed.
People no matter the age stay for US$15 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
we did not like anything
1. Room - the door to the room (entrance) had a padlock. We felt insecure and very inconvenient. The layout to the room was not appropriate, you open the door and it leads right into the bed which was only 2 feet away. Also there was no privacy unless you closed the curtains since anyone sitting outside could see clearly into your room. They would only change the linens and clean your room upon request. The TV didn't work - no signal!
2. Breakfast/Lunch/Dinner : the buffet breakfast was very limited and cold. Fleas were on the fruit which was not fresh. The coffee was cold and we requested that they heat it up they gave us a bad look. The meat ( bacon/sausage) was uncooked and the bread was dry and stale. Nothing on the menu matched the meal - I ordered Pad Thai and the dish had flat noodles and was extremely bland. When I complained to the waitress she stated that "this is how we make it" The french fries were cold and tasted terrible. We also ordered coconut water which was on the menu. We waited 15 minutes and the waitress had not served it to us. When we asked her about our drinks, she stated that they didn't have any coconut water. My wife ordered amok fish and it was extremely sweet. We also had to request the utensils and napkins. The staff didn't seem to care whatsoever. No manager/owner on site.
3. WARNING : There is an old man that works at the property and he is the Tuk Tuk driver. We asked him to take us to a restaurant which was less that 1 mile away - he charged us $5.00 for the round trip. When I told him that grab would have only charged $1.50 or $2.00 for the ride, he would not negotiate and demanded $5.00 which we paid him.
Schöner Pool, späteres Checkout erlaubt
Small compact facility. Breakfast was good.
A 20+ minute walk to town. Opposite a sports centre which could get noisy.
Bon emplacement, literie bonne, très joli et reposant
Service lent
Les boudhistes en prière à 5h30
Petit dej basique
Attractive grounds
No internet, bed hard as rock, staff not helpful or friendly.
Nothing
We did not like the pool or the rooms. The pool is not meant for people to swim. They have not clean that pool for years. The room smell, mosquitoes, and no hot water. The way we lock the room made us feel like we was in jail. The picture on the website was very deceiving.
El personal es amable y el alojamiento es tranquilo.
Tuvimos que irnos antes del hotel ya que no se podía dormir en la cama, el colchón estaba roto, muy duro y además tenia insectos dentro que no nos dejaron dormir.
Well maintained, quiet, and laid back. Tuk tuks available at the hotel, nice pool, and large rooms with air con and fridge.
What’s not to like? This was a great stay. Highly recommended.
Chambre familiale spacieuse.
Il y a toujours un Tuk Tuk à disposition pour aller dans le centre.
Personnel très effacé et pas très souriant (sauf une petite jeune et un petit jeune à l’accueil qui sont gentils). Aucune interaction avec eux.
La piscine était trouble et l’eau était très sale.
Ce n’était pas très propre dans les chambres non plus.
Nichts.
Es war so dreckig und hat extrem gestunken, sodass wir nicht in diesem Hotel eingecheckt haben.
Der Pool war so dreckig, da gehen noch nicht mal Viecher rein.
Die Fenster klaffen 4 cm.
Eingangstür nicht abschließbar.
Um in das Hotel zu kommen muss man 2 km durch einen Feldweg. Weit und breit nichts.
Die letzte Humse. Wir sind viel gewohnt, aber sowas haben wir noch nicht gesehen.
Abholservice hat auch nicht geklappt.
Einfach nur eine Frechheit die Unterkunft. 1 Euro für die Nacht ist schon zuviel.
Die Dusche ist so ekelhaft. Über das Personal kaum zu sprechen.
Ich kann nur jedem abraten. Die Bilder von der Unterkunft entsprechen nicht der Realität. Keine Ahnung wo die gemacht wurden.
Value is very fair and good location. Staffs were extremely attentive and helpful.
TV was not working throughout our stay. The pool was cloudy and was not very clean. There wasnt any water test being done so we didnt use it at all. The matress was our biggest complaint. An upgrade would be great for future guests.
Fijn hotel op een rustige locatie. Personeel was zeer vriendelijk en behulpzaam.
Fijne rustige plek, wat buiten de gebaande paden (letterlijk: de wegen ernaartoe waren modder poelen na een regenbui). De kamers zijn ruim en gerieflijk. Het ontbijt is top!
De wifi is niet de beste
Le fait qu’on ne pouvait pas rester consommer sur place vu que le bar ferme à 21h et le personnel pas très agréable
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