Circle Inn - Hotel & Suites

Hotels
Independent
7.6 (110 reviews)
Lopez Jaena - Malaspina Streets, Capitol Shopping Center, Bacolod, Negros Occidental, 6100 , Bacolod , PH

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Easy communication
Cons:
Poor services

Categories

Cleanliness
5.9
Poor services mentioned in the review affecting cleanliness perception.
Service
7.9
The staff were friendly, easy to talk to, and understood requests.
Location
7.9
Standard quality for this hotel tier.
Room Quality
7.9
Standard quality for this hotel tier.
Amenities
7.9
Standard quality for this hotel tier.
Value for Money
7.9
Standard quality for this hotel tier.
Food and Beverage
7.9
Standard quality for this hotel tier.
Overall Experience
7.5
Balanced overall experience considering both positive and negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:52

Property Description

Luxurious Spa for Ultimate Relaxation
Indulge in a rejuvenating massage at the spa to pamper yourself during your stay.

Delicious Dining Options
Savor a meal at the hotel's restaurant or grab a quick bite at the café. Room service is also available for your convenience.

Convenient Amenities for Business and Leisure
Benefit from amenities such as complimentary Wi-Fi, a business center, and a bar/lounge. Ensure a seamless stay with a roundtrip airport shuttle and event facilities. Book your stay at Circle Inn - Hotel & Suites now for an unforgettable experience.

Important information:

  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCD

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 110 reviews
Cleanliness: 5.9
Service: 7.9
Location: 7.9
Room Quality: 7.9
Amenities: 7.9
Value for Money: 7.9
Food and Beverage: 7.9
Overall Experience: 7.5
L
LYN couple au
10
Pros:

Convenient and easy access

Cons:

Breakfast food not many choices

2026-05-08 via Nuitee
C
Christine family_with_children ph
8
2026-05-05 via Nuitee
S
Sherwin couple ph
9
Pros:

Location

Cons:

Bidet no pressure
Closet need to change
Complementary slippers is a must

2026-05-03 via Nuitee
D
David couple gb
9
As always great stay and great staff
Pros:

We have stayed there before,same great service .room was kept nice and clean and staff are brilliant,very friendly and helpful and we will stay there again.location is nice safe area and good parking for our hire car

Cons:

One minor fault shower hose and head leaking and bracket to hold shower head not adjustable as wrong one for shower.as a plumbing and heating engineer I fixed leak with temporary fix

2026-05-02 via Nuitee
S
Steve couple gb
10
Very helpful staff, especially the security guard who was extremely friendly and helpful
Pros:

The location was great for what we did and the pool area was clean and comfortable

Cons:

The breakfast area was rather small

2026-04-19 via Nuitee
C
Craig family_with_children au
9
Nice place
Pros:

Nice room, but when I booked it said double bed and when I got there they gave me 2 double bed , spoke to staff once they understood they changed the room so we could have a double bed

Cons:

Confussion with staff about what I booked and took a little for them to understand , other than that they are friendly and helpful

2026-04-14 via Nuitee
S
Siriphone family_with_children us
6
The location is good, friendly staff, but do not trust anything coming out of the kitchen
Pros:

The location

Cons:

The rooms are small. Got very sick from eating the breakfast buffet. Make sure you drink bottled water there.

2026-04-10 via Nuitee
J
Juvelyn extended_group ph
7
2026-04-06 via Nuitee
C
Craig couple au
9
For the price it’s good and staff are helpful
Pros:

Staff are polite and helpful

Cons:

Shower low pressure and bed could be more comfortable

2026-04-05 via Nuitee
M
Mary couple us
9
Great breakfast, great location, excellent service and staff
Pros:

The hotel needs to change their bathroom towels

Cons:

Their towels, no face towels

2026-03-29 via Nuitee
B
Bryan Carlo family_with_children ph
8
2026-03-27 via Nuitee
A
Aldo A. couple ch
7
Schlafen gut, Frühstück schlecht
Pros:

Grosses Zimmer und ein weiches Bett.

Cons:

Das Frühstück ist Philipino Style aussergewöhnlich reichhaltig. Leider kommt der Europäer zu kurz. Das Continental Breafast begnügt sich mit Eier, Tost und Marmelade. Der Kaffee ist sehr schlecht.

2026-03-23 via Nuitee
R
Rachel family_with_children us
10
2026-03-16 via Nuitee
N
Nenita extended_group ph
10
Very nice..even if we didnt really go around the place due to short time, i can stay in the room all
Pros:

All..from breakfast, to the rooms, and the pool, staff..

Cons:

I expected to have a toothbrush and toothpaste..i didnt ask if they do give upon request though..you can ask them upon check in if they do give one.

2026-03-09 via Nuitee
B
bartolome solo_traveller ph
3
Pros:

To improve their aircon. Our 2 rooms aircon not cooling even we complained twice, still not good. We suffered the whole night because of the aircon. They not even changed our room.

Cons:

Our 2 rooms aircon not cooling even we complained twice, still not working. We suffered the whole night because of the aircon. They didn't not even changed our room.

2026-03-08 via Nuitee
L
Leonora family_with_children au
10
2026-03-04 via Nuitee
D
Danny couple de
8
2026-03-03 via Nuitee
M
Markus J. Imhof solo_traveller ch
10
Gute Erholung nach dem Flug und angenehmer Aufenthalt für die Weiterreise.
Pros:

Sehr üppiges Frühstück mit vielen frischen Brötchen und verschiedenen Früchten.
Sehr grosszügiges und ruhiges Zimmer mit bequemem Bett.

Cons:

Es gibt nichts zum Beanstanden. Preis- Leistung stimmt voll und ganz.

2026-03-02 via Nuitee
M
Markus J. solo_traveller ch
10
Sehr sauber und angenehm, auch für einen längeren Ferienaufenthalt geeignet.
Pros:

Sehr saubere und bequeme Betten mit frischen Anzügen und sauber geputztem Zimmer. Toilette und Bad riechen gut und sind mit Chavel-Wasser desinfiziert und sauber. Nette Angestellte im Flur und an der Reception. Filippinische Gastfreundschaft wird gelebt und zelebriert, man füllt sich wohl und wichtig für mich sicher in der Hotel-Anlage.

Cons:

Die Preisliste ist vielseitig und abwechslungsreich, jedoch erscheinen mir die Preise für das Essen für filippinische Gäste als zu hoch kalkuliert. Für Ausländer ist es jedoch erschwinglich und im Vergleich mit Cebu-Hotelpreise für Essen liegts im Rahmen. Gut hat’s in der Nähe Turo-Turo Places zum Esssen.

2026-01-31 via Nuitee
C
Conrado couple au
9
2026-01-30 via Nuitee